Junior IT SupportAnalyst (Associate Technology Delivery Analyst) Job Title: Junior IT Support (Associate Technology Delivery Analyst) Company: Interpublic GIS (UK) Limited Reporting to: Manager Technology Delivery Department: IT Position Summary Working as part of the IPG IT organisation, the role of the Associate Technology Delivery Analyst is to provide first and second line … technical support to telephone, email and in-person requests for Mediabrands, one of IPG’s agencies. The post holder will ensure that support issues are dealt with promptly and appropriately, escalating to the wider IPG IT organisation as required, as well as third parties. This is a technical role and, as such, requires the individual to be able … you will then also communicate the resolution in a manner which is clear to understand to internal and external partners. ESSENTIAL FUNCTIONS: To provide first and second level technical support to telephone, email and in-person requests from users for all PC hardware, software, and associated peripherals. Essential duties and responsibilities include, but are not limited to: To log More ❯
SupportAnalyst-Trading Application SupportSupportAnalyst-Trading Application Support Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Squarepoint Head of Talent HR at SquarePoint Capital, Ex-Wellsfargo ,PGPM-IIM-Bangalore,PG Christ University Squarepoint is a global investment management firm that utilizes a diversified … approach, Squarepoint also runs discretionary strategies to augment our systematic approach and monetize opportunities which may not be suitable to be traded in a systematic strategy. Role: Trade Flow Support - Trading Application Support Team: Technology Operations Location: London Position Overview: Manage global trading platform readiness: pre-trading & post-trading Provide monitoring and support for end to end … trade flow impact and preempt outages Incident management: create and send reports following established process Intensive interaction with trading community, back office operations, brokers, exchanges, development and infrastructure teams Support scheduled changes: application deployments, network implementations and server maintenance Oversee automated processes, scheduled jobs and regular reports Identify inefficiencies such as repetitive activities, manual processes and suboptimum tools/ More ❯
approach, Squarepoint also runs discretionary strategies to augment our systematic approach and monetize opportunities which may not be suitable to be traded in a systematic strategy. Role: Trade Flow Support - Trading Application Support Team: Technology Operations Location: London Position Overview: Manage global trading platform readiness: pre-trading & post-trading Provide monitoring and support for end to end … trade flow impact and preempt outages Incident management: create and send reports following established process Intensive interaction with trading community, back office operations, brokers, exchanges, development and infrastructure teams Support scheduled changes: application deployments, network implementations and server maintenance Oversee automated processes, scheduled jobs and regular reports Manage users’ requests: track requests, review approvals, updates, resolution, closure, etc. Identify … such as repetitive activities, manual processes and suboptimum tools/workflows to drive continuous improvements via automation, collaboration with internal and external teams Required Qualifications: Hands on trade flow support experience a must Proficient in Linux OS Proficiency with Bash and a scripting language such as Python or Perl required Detailed practical knowledge of FIX. Ideally, familiarity with native More ❯
approach, Squarepoint also runs discretionary strategies to augment our systematic approach and monetize opportunities which may not be suitable to be traded in a systematic strategy. Role: Trade Flow Support - Trading Application Support Team: Technology Operations Location: London Position Overview: Manage global trading platform readiness: pre-trading & post-trading Provide monitoring and support for end to end … trade flow impact and preempt outages Incident management: create and send reports following established process Intensive interaction with trading community, back office operations, brokers, exchanges, development and infrastructure teams Support scheduled changes: application deployments, network implementations and server maintenance Oversee automated processes, scheduled jobs and regular reports Manage users’ requests: track requests, review approvals, updates, resolution, closure, etc. Identify … such as repetitive activities, manual processes and suboptimum tools/workflows to drive continuous improvements via automation, collaboration with internal and external teams Required Qualifications: Hands on trade flow support experience a must Proficient in Linux OS Proficiency with Bash and a scripting language such as Python or Perl required Detailed practical knowledge of FIX. Ideally, familiarity with native More ❯
Senior IT SupportAnalyst (Law Firm) - London Client: DGH Recruitment Location: London, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 2 Posted: 23.05.2025 Expiry Date: 07.07.2025 Job Description: Senior IT SupportAnalyst (Law Firm) - London - Permanent - £75,000 per annum A fantastic opportunity has arisen for a Senior IT SupportAnalyst (Law Firm) to join our London-based global law firm on a permanent basis. Please note this role is onsite 5 days per week. Educate and support colleagues, including those less experienced, to improve the overall department knowledge and customer service experience. Provide high-quality and timely responses, including ongoing communication, setting and meeting expectations, and resolution, for … IS services to the firm. Coordinate and track all Change Forms related to new hires, departures, support, and name changes. Provide a white glove service to the business and continually strive to improve the service provided. Develop other team members and enhance their knowledge. Lead projects and take responsibility for various tasks assigned by other IS groups, of a More ❯
Social network you want to login/join with: Senior IT SupportAnalyst (Law Firm), london (city of london) col-narrow-left Client: DGH Recruitment Location: london (city of london), United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 16.06.2025 Expiry Date: 31.07.2025 col-wide Job Description: Senior IT SupportAnalyst (Law Firm) - London - Permanent - £75,000 per annum A fantastic opportunity has arisen for an Senior IT SupportAnalyst (Law Firm) to join our London based global law firm on a permanent basis. **Please note this role is onsite 5 days per week** Educate and support colleagues, including those less experienced, to improve the … timely actions, including response, ongoing communications, setting and meeting expectations and resolution, for IS service to the firm. Coordinate and track all Change Forms relating to new hires, departures, support and name changes. Provide a white glove service to the business and continually strive to improve the service being provided Develop other team members and their knowledge Lead on More ❯
IT SupportAnalyst Glasgow (2 days per week) : £26,000 + bonus | Fin- Tech Be-IT are delighted to be working with their long standing fintech client on this exciting opportunity. We are searching for an IT SupportAnalyst to join their growing internal IT team. This is a fantastic opportunity for someone with a strong … foundation in IT support who thrives in a fast-paced, collaborative environment. Key Responsibilities: Provide 1st and 2nd line support via phone, email, and ticketing systems, ensuring timely resolution of technical issues. Troubleshoot hardware, software, and network problems across Windows, macOS, and mobile platforms. Manage onboarding and offboarding processes, including account setup and hardware deployment. Administer Microsoft … Active Directory, and Intune environments. Support virtual infrastructure using Hyper-V and maintain accurate IT asset records. Contribute to internal documentation and continuous improvement initiatives. Ideal Candidate Profile: Minimum 2 years’ experience in an IT support or service desk role. Strong knowledge of Windows 10/11, macOS, Microsoft 365, and networking fundamentals (IP, DNS, DHCP, VPN). More ❯
Join to apply for the Desktop SupportAnalyst (Associate III - Cloud Infrastructure Services) role at UST 2 weeks ago Be among the first 25 applicants Join to apply for the Desktop SupportAnalyst (Associate III - Cloud Infrastructure Services) role at UST Desktop SupportAnalyst UST is looking for talented and Desktop Support Analysts … communication skills are required, along with the ability to collaborate effectively with domain experts and IT leadership. Responsibilities Deliver IMACD (Installations, Moves, Additions, Changes & Disposal) and break-fix desktop support across Windows and Apple Mac devices, mobile phones, and peripherals. Maintain, support, and resolve issues related to workstation operating systems, applications, and hardware. Perform daily checks, maintain, support, and resolve connectivity issues for VC equipment, printers, scanners, and MFDs. Expedite support for nominated VIPs at campus sites on a best-effort basis. Provide 1st and 2nd line support via the TechStop service. Act as the visible face of IT support, liaising with end users to set customer expectations and manage issues to resolution. Provide More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Tempest Vane Partners
client is a market leading Energy & Commodities Trading business focused on delivering sustainable energy solutions and trading power and gas across Europe. They are currently looking for a Desktop SupportAnalyst to ensure the smooth operation of their end-user computing environment. What You'll Get An opportunity to work in one of the most exciting and successful … market leading compensation package including basic salary and annual bonus. Benefits including pension contribution, healthcare, life assurance and 25 days annual leave. What You'll Do As a Desktop SupportAnalyst, you will be the first line of technical support for employees, ensuring their desktop environments are running smoothly and securely. You will provide timely and effective … technical support for hardware, software, and networking issues across a hybrid work environment. Provide 1st and 2nd line desktop support for Windows and Mac environments, including laptops, desktops, mobile devices, and peripherals. Troubleshoot and resolve hardware, software, and connectivity issues for on-site and remote users. Deploy, configure, and maintain end-user hardware and software in accordance with More ❯
client is a market leading Energy & Commodities Trading business focused on delivering sustainable energy solutions and trading power and gas across Europe. They are currently looking for a Desktop SupportAnalyst to ensure the smooth operation of their end-user computing environment. What You'll Get An opportunity to work in one of the most exciting and successful … market leading compensation package including basic salary and annual bonus. Benefits including pension contribution, healthcare, life assurance and 25 days annual leave. What You'll Do As a Desktop SupportAnalyst, you will be the first line of technical support for employees, ensuring their desktop environments are running smoothly and securely. You will provide timely and effective … technical support for hardware, software, and networking issues across a hybrid work environment. Provide 1st and 2nd line desktop support for Windows and Mac environments, including laptops, desktops, mobile devices, and peripherals. Troubleshoot and resolve hardware, software, and connectivity issues for on-site and remote users. Deploy, configure, and maintain end-user hardware and software in accordance with More ❯
South East London, England, United Kingdom Hybrid / WFH Options
Tempest Vane Partners
client is a market leading Energy & Commodities Trading business focused on delivering sustainable energy solutions and trading power and gas across Europe. They are currently looking for a Desktop SupportAnalyst to ensure the smooth operation of their end-user computing environment. What You'll Get An opportunity to work in one of the most exciting and successful … market leading compensation package including basic salary and annual bonus. Benefits including pension contribution, healthcare, life assurance and 25 days annual leave. What You'll Do As a Desktop SupportAnalyst, you will be the first line of technical support for employees, ensuring their desktop environments are running smoothly and securely. You will provide timely and effective … technical support for hardware, software, and networking issues across a hybrid work environment. Provide 1st and 2nd line desktop support for Windows and Mac environments, including laptops, desktops, mobile devices, and peripherals. Troubleshoot and resolve hardware, software, and connectivity issues for on-site and remote users. Deploy, configure, and maintain end-user hardware and software in accordance with More ❯
Help Desk – Desktop SupportAnalyst Location: London (occasional travel required) Competitive Salary + Comprehensive Benefits We're currently working with a prestigious global investment and advisory firm to find an experienced Help Desk – Desktop SupportAnalyst I for their London office. This is an exciting opportunity to join an employee-owned organization known for its client … culture, strong values, and forward-thinking approach to technology and service delivery. In this role, you’ll be the face of the IT team — providing critical desktop and remote support to internal users across multiple global locations. You’ll troubleshoot a wide range of technical issues, contribute to process improvements, and ensure seamless onboarding experiences for new employees. What … You'll Be Doing: Providing top-tier IT support (in-person, phone, remote) to employees at all levels Troubleshooting and resolving desktop, mobile, printing, and network issues Managing user accounts via Active Directory and working within an enterprise Windows environment Supporting software deployment, patching, and security remediation Managing hardware assets and supporting onboarding/offboarding procedures Collaborating with vendors More ❯
Help Desk – Desktop SupportAnalyst Location: London (occasional travel required) Competitive Salary + Comprehensive Benefits We're currently working with a prestigious global investment and advisory firm to find an experienced Help Desk – Desktop SupportAnalyst I for their London office. This is an exciting opportunity to join an employee-owned organization known for its client … culture, strong values, and forward-thinking approach to technology and service delivery. In this role, you’ll be the face of the IT team — providing critical desktop and remote support to internal users across multiple global locations. You’ll troubleshoot a wide range of technical issues, contribute to process improvements, and ensure seamless onboarding experiences for new employees. What … You'll Be Doing: Providing top-tier IT support (in-person, phone, remote) to employees at all levels Troubleshooting and resolving desktop, mobile, printing, and network issues Managing user accounts via Active Directory and working within an enterprise Windows environment Supporting software deployment, patching, and security remediation Managing hardware assets and supporting onboarding/offboarding procedures Collaborating with vendors More ❯
Job Title - IT Systems SupportAnalyst Department/Sector - Business Travel Job Location - London Salary - £32k Join this highly successful and professional travel company based in the City and put your top IT Analyst skills to the test in this challenging and exciting role! This position will provide all levels of support and build to PC … the company, as well as assisting line managers to review/document and enhance the company's current infrastructure. The ideal candidate should have a proven history within IT Support and display the willingness and commitment to succeed within the role. They must be able to work successfully both as part of a team and individually, be flexible, communicate … integrity/security of the Company's information resources/data assets Maintain and enforce applicable departmental standards and procedures Maintain a personal level of technical and business expertise Support the Company's servers and networks servicing the Head Office, Remote Users and other Operational Locations Configure and install new computer hardware and software. Help research solution specific hardware More ❯
Join to apply for the IT SupportAnalyst II role at The Trade Desk Join to apply for the IT SupportAnalyst II role at The Trade Desk Get AI-powered advice on this job and more exclusive features. The Trade Desk is a global technology company with a mission to create a better, more open … a dynamic and fast-paced environment where technology and creativity intersect. Our IT team plays a crucial role in supporting the infrastructure that powers our global operations. From endpoint support to system administration, we ensure our employees have the tools and support they need to succeed. What you'll do: As an IT SupportAnalyst II … you will: Provide hands-on support for endpoint devices (PCs, Macs, mobile devices) through face-to-face, phone, and remote interactions. Manage and resolve Helpdesk tickets, ensuring timely and effective solutions. Deploy and maintain hardware and software for new hires and existing staff. Troubleshoot and support telephony, network, and application issues. Assist with user account administration, system access More ❯
Linux/Unix, SQL, FIX, Bash/Python About Our Client The client is a financial market infrastructure company. Job Description Job Overview The primary responsibilities of the Technical Analyst will be maintaining and running client exchange platforms. The operations team currently work a weekly shift rota covering the hours 07:00-18:00. There may also be some … evening and weekend work. Responsibilities and Duties Responsible, along with other operations analysts, for the day-to-day management of the exchange platforms Provide 1st line support to connected clients Work with other departments (Compliance, Surveillance, Infrastructure and Sales) to ensure appropriately monitored live operations of all platforms Support the build-out and configuring of new exchange platforms … Take a lead role in technology client support, including platform delivery management, support and knowledge transfer Raise and deploy changes to support the day-to-day running of multiple exchange platforms Compile outage reports for any production outages which occur on the operated platforms once the outage has been rectified Be a subject matter expert of the More ❯
Join to apply for the IT SupportAnalyst role at nChain 1 week ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Overview A quick overview: We are looking for an enthusiastic individual with a passion for IT, for the role of the IT Support Analyst. Reporting to … the IT Support Team Lead, you will be part of the IT Support team, providing technical support and ensuring the smooth running of all IT systems. The IT support team is the central point of contact for all IT-related requests and problems, so the role will include interacting with colleagues across the business. You must … solve technical problems of different types, some easier than others, and will need to identify the problem and develop a plan for resolution. Our aim is to manage IT support requests effectively, respond in a timely manner, achieve customer satisfaction, and ensure continuous service delivery, while balancing policies to promote data security and best practices. The role is based More ❯
Are you passionate about technology and thrive in a fast-paced, service-oriented environment? We have an exciting opportunity for an ICT SupportAnalyst to join our London-based team, where you’ll play a vital role in delivering exceptional technical support to colleagues across our global offices. About the Role As an ICT SupportAnalyst … ll work closely with our global ICT team to ensure a seamless and professional technology experience for all Brunswick colleagues. This role includes occasional out-of-hours and weekend support, which is fully compensated. Your responsibilities will include: Technical Support: Providing 1st line support for hardware, software, and systems across Windows and macOS platforms. System Administration: Managing … user access requests. Collaboration: Working with global ICT colleagues to ensure consistent service delivery. What We’re Looking For 1-2 years of experience in a 1st line ICT support role. Strong knowledge of Windows 11, macOS, and O365 applications. Familiarity with Microsoft Intune, AutoPilot, and JAMF. Basic networking knowledge and experience with MFA. Excellent communication and customer service More ❯
recognize and respect the power of collaboration, and believe transparency and openness to new ideas leads to innovation. Description Graham Capital Management, L.P. is seeking a mid-level IT analyst to join the firm’s tech-support help desk team in our London office. This role delivers operational support for firmwide end user applications and workstation hardware … support across the firm, primarily focusing on the London office while also assisting with remote requests. Responsibilities Provide hands-on technical support for end-user applications, workstation hardware, and peripherals, ensuring minimal downtime Assist with the setup, configuration, and deployment of new workstations and software applications Support for market data and trade execution platforms Support remote … Participate in IT projects, such as system migrations, upgrades, and office relocations Requirements BA/BS in Computer Science or related field 3+ years of experience in workstation technical support Excellent interpersonal and communication skills (verbal and written) Financial Services industry experience is desired Ability to work independently and collaboratively with the team in a dynamic, fast-paced environment More ❯
and a major player in the economy for over 160 years, we support25 million clientsevery day with more than126,000 staffin65 countries We're looking for a Trainee Desktop SupportAnalyst to join the dynamic and motivated IT infrastructure teams on a digital transformation journey! About the team: Within the Societe Generale group, GTS (Global Technology Services) consists … are responsible for defining the technical strategy and vision for their respective disciplines. Our vision within GTS is to provide cost-effective, state-of-the-art technology services and support based on real-time infrastructure shared by our respective business lines, requiring compliance with common standards, policies and security. The DWS (Digital Workplace Services) entity oversees workstation (desktop and … laptop computers, printing) ecosystem, collaboration tools (telephony, messaging, etc.) and associated services (user support, antivirus, etc.) Its mission is to provide the Group's employees with a fluid, mobile, secure and intuitive digital work environment, with an optimal environmental and social impact. Summary of Key Purposes of the Role: To work in a fast-paced pressurised environment. Providing desktop More ❯
Social network you want to login/join with: Responsibilities: Provide comprehensive technical support to end-users through in-person interactions, phone communications, and remote access technologies. Diagnose and resolve hardware, software, and network issues on Virtual Desktop Infrastructure (VDI), laptops, printers, and other peripherals using event logs and monitoring solutions. Install, configure, and maintain operating systems (Windows … and manage software updates and patches using tools such as Microsoft System Centre Configuration Manager (SCCM). Use remote access tools (TeamViewer, Remote Desktop) to assist remote users promptly. Support collaboration and communication tools, including MS Teams, Email, and mobile communications. Collaborate with other IT teams to address escalated issues and implement robust solutions. Investigate and troubleshoot critical vulnerabilities … documentation, knowledge base articles, and training materials to enhance team efficiency. Participate in the planning and implementation of IT projects, such as system upgrades and migrations. Set up and support audiovisual (AV) equipment for meetings across all organizational levels. Requirements: In-depth knowledge and experience with desktop operating systems, hardware, and software, including Windows 10/11, Microsoft Office More ❯
London, England, United Kingdom Hybrid / WFH Options
S.i. Systems
Social network you want to login/join with: Int. Application SupportAnalyst to maintain and support Data Warehouses and Applications for a large insurance client - 5198, London col-narrow-left Client: S.i. Systems Location: London, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: 12d850e82d85 Job Views: 9 Posted: 02.06.2025 … Expiry Date: 17.07.2025 col-wide Job Description: Int. Application SupportAnalyst to maintain and support Data Warehouses and Applications for a large insurance client. Duration: 6 months Location: Hybrid (Toronto/Waterloo) *ERC Required This Support Engineer role is on the Operations Support team and is responsible for maintaining and supporting multiple Data Warehouses, BI … maintain and improve application stability and performance to satisfy client and business objectives. Must Have Skills: 3 - 5 years hands-on experience working as an IT Application/Technical supportanalyst 3+ years working in a DW/BI environment Experience with Databases: Microsoft SQL Server, Oracle, DB2, flat files Knowledge of Business Objects Universe Designer and Web More ❯
London, England, United Kingdom Hybrid / WFH Options
MRI Software
Join to apply for the SupportAnalyst - Application Support role at MRI Software Join to apply for the SupportAnalyst - Application Support role at MRI Software From the day we opened our doors in 1971, MRI Software has built flexible, game-changing real estate software solutions to improve people’s lives. The only way … from home per week. This role can be tied to any of our UK offices (London/Sleaford/Birmingham). We are currently looking to recruit an Application SupportAnalyst who has a passion and desire for customer service and to excel in their role. This is an exciting time to be part of growing company where … are prioritized and resolved effectively. The key to this role will be the ability to prioritise workloads and adapt to changing priorities. Job Overview Effectively log, triage and resolve support tickets Excellent customer communication skills Experience in application support Gain knowledge of our product set Assist in building and maintaining a knowledge base for use across the business More ❯
London, England, United Kingdom Hybrid / WFH Options
Dune
the specialist in quality fashion footwear and accessories which has given it a unique position at the high end of the high street. About the role The First Line SupportAnalyst is a key position in the IT Support Desk providing support for all of The Dune Group technology systems. Responsibilities range from day to day … support of core applications including password resets, desk moves, till/store support, account creations, printer issues, mobile phone troubleshooting and ensuring there is a first point of contact for the business for any IT issue. This role involves answering and resolving support queries via multiple contact channels and in-person. A high level of customer service … successful candidate needs to be a motivated self-starter with a passion for IT and an understanding of retail business pressures and commercial requirements. RESPONSIBILITIES: Primary contact for Central Support Office based staff. Logging and resolving ongoing Incidents, Service Requests and Problems that affect business operations. Follow up on open Incidents/Service Requests with support teams and More ❯
IT Application SupportAnalyst (Flexcube experience essential) London Our Client is a globally recognised, successful bank who provide world-class services to various institutions and individuals. Offering a comprehensive range of retail and corporate financial services/products, this thriving business boasts over 10 million active customers in over 700 business locations. Due to business requirements, we are … Deputy Head, Corporate Banking. Please note that this is a hybrid role with 3 days in the office and 2 days working from home. Key Responsibilities: As IT Application Supportanalyst, you would be expected to perform functional support duties and provide technical assistance to users on a range of core banking products, online banking products and … other critical business applications. The opportunity is for IT Application supportanalyst person with a proven and demonstrable product and applications support or development background specifically in the banking industry. 1. Carry out day to day support, maintenance/Upgrade and administration on all the bank’s application systems and interfaces. 2. Resolve any application issues More ❯