76 to 100 of 215 Support Specialist Jobs in London

The Digital Support Specialist plays a critical role in delivering high-quality support for the systems, platforms, and digital services used across RSSB and by external rail industry stakeholders. Acting as first and second-line support, this role balances user-focused troubleshooting with in-depth system and application administration, ensuring a seamless experience across both internal … desk requests, provide insight into recurring issues, and contribute to continuous improvement through collaboration with colleagues, suppliers, and the wider Digital team. Responsibilities Provide first and second-line technical support to both internal and external users across hardware, software, applications, and digital services via the service desk, phone, and in-person support. Support external users of RSSB’s … public-facing or industry-specific applications, assisting with account management, system navigation, and technical troubleshooting. Deliver effective support for Microsoft 365 services, including Outlook, Teams, SharePoint, OneDrive, and associated collaboration tools, ensuring prompt resolution of access, configuration, and performance issues. Administer and maintain user accounts, permissions, and security groups across Entra ID (Azure Active Directory), Microsoft 365, including Teams More ❯

The Digital Support Specialist plays a critical role in delivering high-quality support for the systems, platforms, and digital services used across RSSB and by external rail industry stakeholders. Acting as first and second-line support, this role balances user-focused troubleshooting with in-depth system and application administration, ensuring a seamless experience across both internal … desk requests, provide insight into recurring issues, and contribute to continuous improvement through collaboration with colleagues, suppliers, and the wider Digital team. Responsibilities Provide first and second-line technical support to both internal and external users across hardware, software, applications, and digital services via the service desk, phone, and in-person support. Support external users of RSSB’s … public-facing or industry-specific applications, assisting with account management, system navigation, and technical troubleshooting. Deliver effective support for Microsoft 365 services, including Outlook, Teams, SharePoint, OneDrive, and associated collaboration tools, ensuring prompt resolution of access, configuration, and performance issues. Administer and maintain user accounts, permissions, and security groups across Entra ID (Azure Active Directory), Microsoft 365, including Teams More ❯

What we are looking for The Post Production Support Specialist (PPSS) supports customers post go-live of the Charles River Investment Management Solution (CRIMS) implementation. Their contributions include defining new client requirements, configuring and tuning the application to the client's business and technical needs, training users, testing workflows and resolving issues. The Specialist will liaise with … Charles River Technical Support and Product resources to troubleshoot application issues and to determine the optimal configuration. The ideal candidate will have at least 3 to 5 years of hands-on experience gained in the financial industry working for a consultancy or software vendor. Experience leading the implementation or support of Front, Middle or Back Office Investment Management … and/or business line Document requirements Works with Professional Services team to assign dedicated resources to accomplish deliverables Contribute to software quality by clearly communicating defects to Client Support and Product Management. Support the defect resolution process by providing clear descriptions of defects and validating the resulting fixes. Identify errors and mistakes in documentation and suggest corrections More ❯

Job Title: Sales Support Location: London Job Type: Full-Time Job Summary: Are you a highly organised, proactive professional who thrives in a fast-paced environment? We're looking for a Sales Support Specialist to become a key part of our sales, accounts, and services team. In this pivotal role, you'll work closely with multiple departments … and directly support both internal stakeholders and our valued clients. Your focus will be on ensuring a smooth, efficient sales process and helping to deliver a consistently high standard of customer service. This is an exciting opportunity for someone who enjoys working behind the scenes to make a real impact - ensuring operations run seamlessly, communication flows clearly, and client … satisfaction remains at the heart of everything we do. What You'll Be Doing Day to Day As a Sales Support Specialist , your role will be varied and dynamic, supporting account management and ensuring smooth operational delivery across the business. Here's what a typical day might involve: Account Management Support Preparing basic quotes for everyday client More ❯

casinos to optimize pricing, distribution, and profitability. We operate fully remotely, with a diverse, global team that values adaptability, knowledge-sharing, and continuous improvement. ABOUT OUR TEAM The Technical Support team at Duetto delivers timely, knowledgeable, and personalized assistance to our customers. Our support model is “touch and hold,” meaning each Specialist fully owns their assigned cases … service we provide to customers. We measure our success using key performance indicators, including: First Response Time: Under 2 hours Customer Satisfaction (CSAT): 4.7 or higher Case Volume: Each Specialist manages approximately 125 cases per month Our team thrives in a culture of collaboration, adaptability, and continuous learning, supported by practices like Swarming (real-time problem-solving with teammates … 2+ years of experience in the hospitality industry or hospitality technology space. Prior hotel operations or revenue management exposure is highly valuable. Experience translating hospitality business needs into technical support solutions is a strong plus. Technical Aptitude: Prior experience in technical support, including familiarity with ticketing/case management systems, data analysis, and troubleshooting integrations. Comfortable using tools More ❯

agencies, ad tech, and brand marketing. We're passionate about enabling creativity and building software that makes content creation better, faster, and more efficient. We're seeking a Technical Support Specialist to help our clients and internal teams across all facets of using our Creative Automation Platform. The role sits at the intersection of Customer Success, Product, and … opportunities for product improvement based on customer feedback. Individuals in this role will become expert level users of the Celtra platform and experts on creativity in advertising by providing support on topics such as creative production, campaign trafficking, analytics and more. If you're looking to get your foot in the door at an amazing software company where you … work will be recognized, appreciated, and rewarded - look no further! Our team members have grown from this entry-level role to everything from regional or global team leads in support to members of our Solutions and Customer Success teams. Responsibilities Develop and maintain expert knowledge of the Celtra platform to support clients, partners and internal teams in the More ❯

Support Attio customers with accurate and efficient answers, resolutions and resources. Locations: Based remotely in UK and Europe, working GMT hours. At Attio, we’re building the CRM of the future... CRMs are at the center of the software stack for millions of businesses. They're ubiquitous and totally essential, yet current products are completely archaic, unloved and in … engineers to solve some of the toughest engineering problems; we’ll need visionary designers to create the best experience, and we’ll need creative marketers, ambitious salespeople and dedicated support to tell our story and bring our product to market. Why is this role important? As a Technical Support Specialist at Attio, you will support Attio … give them a truly delightful experience and maximize the value they attain from using Attio. We are particularly interested in hearing from: Individuals with 2+ years experience in a support role for a SaaS product. Technical specialists with experience working with CRMs and working within startups. Experience working with APIs or Zapier is a bonus! Whose team will you More ❯

Overview The Digital Support Specialist plays a critical role in delivering high-quality support for the systems, platforms, and digital services used across RSSB and by external rail industry stakeholders. Acting as first and second-line support, this role balances user-focused troubleshooting with in-depth system and application administration, ensuring a seamless experience across both … desk requests, provide insight into recurring issues, and contribute to continuous improvement through collaboration with colleagues, suppliers, and the wider Digital team. Responsibilities Provide first and second-line technical support to both internal and external users across hardware , software , applications , and digital services via the service desk, phone, and in-person support. Support external users of RSSB's … public-facing or industry-specific applications, assisting with account management, system navigation, and technical troubleshooting. Deliver effective support for Microsoft 365 services , including Outlook , Teams , SharePoint , OneDrive , and associated collaboration tools, ensuring prompt resolution of access, configuration, and performance issues. Administer and maintain user accounts , permissions , and security groups across Entra ID ( Azure Active Directory ), Microsoft 365 , including Teams More ❯

with nearly 300 million respondents in over 150 countries who consent to sharing their opinions, motivations, and behaviours. We are feeding the world’s curiosity! Job Description Provide technical support and assistance to end-users, both remotely and on-site, by diagnosing and resolving complex hardware, software (including Windows & Mac OS), and network issues. Act as a subject matter … for shipping and retrieving assets timely. Maintain Office equipments like video conference equipment, printers and network equipment to ensure these are working flawlessly without interruption Manage and prioritize multiple support requests, ensuring adherence to service level agreements (SLAs) and delivering exceptional customer service. Assist in the support, deployment, configuration, and maintenance of IT infrastructure, network devices, and workstations. … Participate in IT projects and initiatives, such as system upgrades, migrations, and implementations, ensuring smooth transitions and minimal disruption to users. Maintain accurate records of support activities, including incident reports, resolutions, and documentation of technical procedures. Provide technical knowledge around our internal systems & record videos on trending issues periodically Document procedures and solutions, and constantly maintain and improve the More ❯

initial contact until resolution to make sure our customers - Envoy admins and/or their employees/visitors - are supported every step of the way; phone/screen-sharing support may be required. Leverage advanced troubleshooting skills and deep product knowledge to resolve issues as quickly as possible; review, investigate, and resolve technical customer cases within the target SLAs … to be ready for anything. Provide a closed-loop feedback communication channel with internal partners through identifying and reporting trends in key difficulties that customers are experiencing Absorb additional support-related tasks such as bug reporting, content development, and other initiatives across the team Develop and document best practices to our internal knowledge base to enhance troubleshooting processes for … the frontline team Influence support processes and shape the tone of Envoy's customer support on a team that spans time zones Able to participate in a teamwide Sunday on-call rotation, as needed, every 8-12 weeks You have BA/BS degree required or equivalent experience 2+ years' experience in a Customer Support/Experience More ❯

within Europe. Their production in the UK alone includes award-winning crossovers, commercial vehicles and the world's most popular electric vehicles. We are looking for an Automotive Technical Support Specialist on a contract basis, initially for 6 months. The Automotive Technical Support Specialist will be based at the manufacturers UK head office, providing technical support … support. This role is offered on a contract basis, based in Hertfordshire and offers hybrid working, 3 days in the office and 2 work from home. Responsibilities: Provide technical support to dealerships throughout the UK. Diagnose and solve complex vehicle issues. Communicate effectively with dealership staff. Minimum Requirements: Good vehicle knowledge covering all aspects of the vehicle. Good communication More ❯

Information Technology Support Specialist, London Client: Russell Tobin Location: London, United Kingdom Job Category: Other EU Work Permit Required: Yes Job Views: 10 Posted: 18.04.2025 Expiry Date: 02.06.2025 Job Description: IT Support Specialist 12 Months Contract Onsite - London Central Our client is one of the leading tech companies globally and has transformed how people interact socially … through technology. Summary: The main function of a Technical Support Specialist is to provide technical assistance to computer system users. Job Responsibilities: Answer user inquiries regarding computer software or hardware operation to resolve problems, typically of lower complexity. May install software or perform hardware testing remotely. Enter commands and observe system functioning to verify correct operations and detect More ❯

Solar Pre-Sales Technical Support Specialist (Residential Focus) Join our team as a Solar Pre-Sales Technical Support Specialist with a focus on residential solar energy systems. This role involves engaging with customers, developing sales tools, collaborating with product teams, and training sales staff to promote sustainable energy solutions. About the Company Founded in 2013, Sunhome … based on field insights. Diagnose installer pain points and propose solutions to accelerate sales processes. Required Skills At least 2 years of experience in residential solar PV system technical support, pre-sales, or installation management, with comprehensive knowledge of the entire process from design to maintenance. Understanding of homeowner concerns regarding system efficiency, ROI, roof compatibility, and policy incentives. More ❯

Social network you want to login/join with: Senior IS Support Specialist, london (city of london) col-narrow-left Client: Ryder Reid Legal Location: london (city of london), United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 16.06.2025 Expiry Date: 31.07.2025 col-wide Job Description: Title: Senior IS Support Specialist Location: London Ryder Reid Legal is currently recruiting for a Senior IS Support Specialist to join one of our global law firm clients on a permanent basis at their London office. This is a fantastic opportunity to support world-class legal professionals through exceptional technology services, while working in one of London’s most … dynamic law firms. Key Responsibilities: Deliver timely and effective IS support to internal clients. Maintain and deploy PCs, laptops, smartphones, printers, AV systems, and more. Serve as a second-level technical resource for issue resolution. Log and track issues using Footprints; contribute to the knowledge base. Promote effective use of firm-provided software applications. Maintain accurate equipment inventory in More ❯

Job Description We are seeking a highly skilled 3rd Line Infrastructure Support Specialist to join a well known global Insurance Company. Working within a small and dedicated UK team, the ideal candidate will come from a background of supporting environments which cover Microsoft, Insurance and Azure Services (Device management, Entra ID and SAML). This 3rd Line Infrastructure … Support Specialist is paying an annual salary up to £65,000 and will include a Performance Related Discretionary Bonus, 28 days core annual leave, and you can buy up to 5 days. Pension is up to 15%, Private Medical cover for yourself and Family members/dependants can be added. There is a Flex Fund: £1,000 (pro … on start date) to spend on flexible benefits and Life Assurance is 5 x annualised base salary. Responsibilities: Plan and deliver infrastructure upgrades and migrations Provide 3rd line technical support, resolving complex issues, and collaborating with IT teams to enhance system performance. Document processes, and guiding best practices across the infrastructure function. Resolve complex issues, escalated by 1st and More ❯

per annum Group Life Insurance 25 Days Leave per annum plus bank holidays Product Training provided Job Description: We are seeking a dedicated and skilled Post-Sales IT Support Specialist to join our team. The successful candidate will play a critical role in providing IT-related post-sales support, ensuring customer satisfaction, and contributing to the overall … success of our global support centre. Key Responsibilities: Analyse customer needs and recommend solutions that address their IT and business requirements. Assist with software installations for customers. Respond to and assist with customer calls and emails, raising, tracking, and resolving support incidents. Resolve licence/serial number-related issues and analyse hardware and software applications to identify and … similar role is preferred. Availability to work from home, with mandatory office presence 2 days a month in Farringdon, London. Why Join Us? Be a part of a global support centre, contributing to international projects. Enjoy comprehensive benefits including private healthcare and group life insurance. Take advantage of continuous professional development with product training provided. If you are passionate More ❯

Cladding Technical Sales & Support Specialist – Competitive Salary + Bonuses & Benefits – London, SE11 The Role We are seeking a motivated and commercially aware individual to join our team as a Cladding Technical Sales & Product Support Specialist in the cladding sector. This hybrid role combines technical sales with support for product development, certification, and internal coordination. You … business growth while ensuring our cladding solutions meet both customer expectations and regulatory standards. The ideal candidate will bring a solid technical background with an understanding of how to support commercial objectives. This role involves delivering technical support, contributing to product development and documentation, and providing input into sales materials and pricing. Experience working in a dual-role … opportunity to grow your career in a supportive, fast-paced, and technically stimulating environment. This is a fully office-based position at 1 Bedlam Mews, London, SE11. Key Responsibilities Support the sales team with technical knowledge, client meetings, and product presentations Respond to technical inquiries, offering tailored solutions and advice on our product range Collaborate with the R&D More ❯

Technical Sales & Product Support Specialist Technical Sales & Product Support Specialist 2 days ago Be among the first 25 applicants Technical Sales & Product Support Specialist – Competitive Salary + Bonuses & Benefits – London, SE11 The Role We are seeking a motivated and commercially minded individual to join our team as a Technical Sales & Product Support Specialist in the cladding sector. This hybrid role combines technical sales with hands-on support for product development, certification, and client service. You will work closely with the Sales Team and Management to drive growth while ensuring our innovative cladding solutions meet both customer expectations and regulatory standards. This position requires someone who is not only technically strong but … also confident in client engagement and able to support sales activities with a commercial focus. The ideal candidate will have experience working in a dual-role environment, combining technical responsibilities with client-facing or sales-oriented tasks. You will support sales activities, deliver technical presentations, respond to client queries, and contribute to the development, certification, and documentation of More ❯

Job Description Cladding Technical Sales & Support Specialist – Competitive Salary + Bonuses & Benefits – London, SE11The RoleWe are seeking a motivated and commercially aware individual to join our team as a Cladding Technical Sales & Product Support Specialist in the cladding sector. This hybrid role combines technical sales with support for product development, certification, and internal coordination.You will … business growth while ensuring our cladding solutions meet both customer expectations and regulatory standards. The ideal candidate will bring a solid technical background with an understanding of how to support commercial objectives.This role involves delivering technical support, contributing to product development and documentation, and providing input into sales materials and pricing. Experience working in a dual-role environment … internal departments (design, production, and customer service) to ensure seamless project deliveryRepresent the company at trade shows and industry events as a technical expertConduct market and competitor research to support innovation and product positioningProvide post-sale support to ensure client satisfaction and address any technical issuesThe PersonBackground in the cladding sector such as engineering, architecture, construction, or a More ❯

talk with your recruiter to learn more. Base pay range Direct message the job poster from Spencer Scott - Technology Recruitment We are seeking a highly skilled 3rd Line Infrastructure Support Specialist to join a well known global Insurance Company. Working within a small and dedicated UK team, the ideal candidate will come from a background of supporting environments … which cover Microsoft, Insurance and Azure Services (Device management, Entra ID and SAML). This 3rd Line Infrastructure Support Specialist is paying an annual salary up to £65,000 and will include a Performance Related Discretionary Bonus, 28 days core annual leave, and you can buy up to 5 days. Pension is up to 15%, Private Medical cover … on start date) to spend on flexible benefits and Life Assurance is 5 x annualised base salary. Responsibilities: Plan and deliver infrastructure upgrades and migrations Provide 3rd line technical support, resolving complex issues, and collaborating with IT teams to enhance system performance. Document processes, and guiding best practices across the infrastructure function. Resolve complex issues, escalated by 1st and More ❯

Join to apply for the Procurement Support Specialist role at Trustmarque Join to apply for the Procurement Support Specialist role at Trustmarque Get AI-powered advice on this job and more exclusive features. Join Trustmarque as a Procurement Support Specialist and become a key player in managing our vital supplier relationships. You will act … primary point of contact for your assigned suppliers, you will take ownership of commercial agreements, resolve disputes effectively, and champion their product offerings within the business. Additionally, you will support internal procurement needs, sourcing products, selecting and onboarding suppliers, and managing purchase orders. What you’ll be doing: Creating and maintaining relationships with your assigned suppliers Ongoing monitoring of … supplier performance and compliance Negotiating commercial agreements and supply contracts Maintaining accurate purchase records Onboarding new suppliers, ensuring compliance to our policies and procedures Providing support to our Bids function in responding to tender submissions Assisting the wider business with sourcing, supplier selection and ordering for internal purchases Maintaining data accuracy and providing reporting on key supplier metrics Here More ❯

Join to apply for the Customer & Platform Support Specialist role at Intuit Join to apply for the Customer & Platform Support Specialist role at Intuit Overview Customer Success delivers award-winning post-sales support experiences to small business owners, accountants, and self-employed individuals using our products: QuickBooks Online, QuickBooks Accountant, QuickBooks Self-Employed and QBTime. … do this by being effective and efficient, eliminating customer friction, expanding our value to the business, and driving experience management outcomes. Overview Customer Success delivers award-winning post-sales support experiences to small business owners, accountants, and self-employed individuals using our products: QuickBooks Online, QuickBooks Accountant, QuickBooks Self-Employed and QBTime. We do this by being effective and … efficient, eliminating customer friction, expanding our value to the business, and driving experience management outcomes. Joining the Customer Success team as a Customer Support & Service Specialist (Internally: Customer Supportability Professional 1) will see you collaborating across the EMEA business, deeply understanding customer pain and advocating for the needs of our customers and employees when the product doesn't More ❯

Social network you want to login/join with: Ryder Reid Legal is currently recruiting for a Senior IS Support Specialist to join one of our global law firm clients on a permanent basis at their London office. This is a fantastic opportunity to support world-class legal professionals through exceptional technology services, while working in one … of London’s most dynamic law firms. Key Responsibilities: Deliver timely and effective IS support to internal clients. Maintain and deploy PCs, laptops, smartphones, printers, AV systems, and more. Serve as a second-level technical resource for issue resolution. Log and track issues using Footprints; contribute to the knowledge base. Promote effective use of firm-provided software applications. Maintain … accurate equipment inventory in the Asset Management System. Provide after-hours technical support as needed. Participate in IS projects and uphold firm-wide standards and procedures. Qualifications: Strong communication and customer service skills. Proficiency with Windows 11, iOS, Microsoft Office, Exchange, and SCCM. Experience in legal or professional services environments preferred. Ability to move equipment and work flexible hours More ❯

Role - Customer Support Specialist Location - London Salary - £23k - £25k As part of our clients Customer Support team you will help them continue to deliver industry-leading customer service by supporting their UK and international travel agency/tour operator customers by phone, email and remote access. Key Responsibilities: To provide outstanding customer service. Own and manage support … cases throughout their lifecycle within the company, working closely with different teams to ensure customers receive a timely response to their queries. Provide 1 st line technical and functional support to users of Dolphin Dynamic's range of software including: Dolphin Reservation Module and Dolphin Booking Management Module (full in-house training will be given). Replicate and log … dealing with internal and external customers in a polite and professional manner, especially when there is a difficult situation to deal with. Be comfortable working as part of the Support team whilst capable of seeing a personal task through with minimal supervision (once trained). Possess a sound understanding of travel agencies/tour operators. Able to thrive in More ❯

Murex Support Analyst – Front Office Trading | London | Permanent | £100,000–£110,000 + Bonus A leading global financial institution is seeking a Murex Support Analyst to join its London trading floor team, providing front-to-back support across FX, FX Options, and Commodities. This is a key role within a high-performing, front-office-aligned production support … traders and a critical contribution to business continuity and platform stability. The successful candidate will join a small, agile team responsible for both functional and technical aspects of application support, working across two instances of Murex (v2.11 and v3.1). This includes incident resolution, root cause analysis, server-side troubleshooting, and engagement with global teams on system enhancements and … migrations—including the move toward Murex Cloud (MX.3 SaaS) . Key Responsibilities: Provide Level 2/3 application support for Murex environments (FX, FX Options, Commodities) Investigate and resolve technical, functional, and infrastructure-related issues Support the full trade lifecycle, including pricing, PnL, and risk modules Collaborate directly with front-office traders and business stakeholders Perform application restarts More ❯