Director of Customer Experience & Service Transformation
- Hiring Organisation
- Jobleads-UK
- Location
- Greater London, England, United Kingdom
visionary Director to grow our FS business through our Customer Experience Transformation activities, focusing on Customer Service and CRM. This is a senior leadership role for an experienced consultant with deep capability and sector expertise, a strong track record of digital and operational transformation, and a passion for delivering … particularly in insurance and retail banking. You will leverage your hands-on experience of large-scale programmes, your network of industry relationships, and your thought leadership to create innovative proposals and deliver tangible benefit to both clients and customers alike.Key ResponsibilitiesLead and grow frog’s Service Transformation activities ...