smooth day-to-day IT operations. Key Responsibilities Manage and maintain Intune, Microsoft 365, and Azure AD environments Provide 2nd and 3rd line support across the business Troubleshoot WindowsServer, Active Directory, and endpoint issues Support system upgrades, patching, and configuration work Be available for on-site support 4 days per week and over the Christmas … period Skills & Experience Required Strong hands-on experience with Intune, Microsoft 365, and Azure AD Proven background in 2nd/3rd line support Good understanding of WindowsServer, Active Directory, and group policies Experience or knowledge of networking or security is advantageous Excellent communication and problem-solving skills Available to start quickly and commit to on More ❯
and best practices. Familiarity with cloud platforms (AWS, Azure) and data management tools. Experience with networking (TCP/IP, LAN/WAN, firewalls) and virtualisation technologies. Competence with Windows, WindowsServer, and macOS environments. Proficiency in Microsoft 365 (Office, Teams, etc.). Knowledge of IT service management frameworks (ITIL, ISO27001). Basic scripting or More ❯
and best practices. Familiarity with cloud platforms (AWS, Azure) and data management tools. Experience with networking (TCP/IP, LAN/WAN, firewalls) and virtualisation technologies. Competence with Windows, WindowsServer, and macOS environments. Proficiency in Microsoft 365 (Office, Teams, etc.). Knowledge of IT service management frameworks (ITIL, ISO27001). Basic scripting or More ❯
in the infrastructure team to ensure systems remain secure, patched, and optimised, while supporting the organisation s digital transformation and cloud initiatives. Key Responsibilities Maintain and patch the WindowsServer and PC estate (Windows 7 11 and Server ). Manage antivirus and malware systems, investigating and resolving security alerts. Ensure data integrity … collaboratively, and ensuring that systems run efficiently and securely. Essential Skills & Experience Proven experience in IT infrastructure, desktop, or systems support. Strong technical knowledge of Microsoft operating systems (Windows client and server). Hands-on experience with Active Directory, Intune, and Azure Entra. Familiarity with antivirus, backup, and monitoring solutions. Excellent written and verbal communication skills. More ❯
in the infrastructure team to ensure systems remain secure, patched, and optimised, while supporting the organisation’s digital transformation and cloud initiatives. Key Responsibilities Maintain and patch the WindowsServer and PC estate (Windows 7–11 and Server 2008–2022). Manage antivirus and malware systems, investigating and resolving security alerts. Ensure … collaboratively, and ensuring that systems run efficiently and securely. Essential Skills & Experience Proven experience in IT infrastructure, desktop, or systems support. Strong technical knowledge of Microsoft operating systems (Windows client and server). Hands-on experience with Active Directory, Intune, and Azure Entra. Familiarity with antivirus, backup, and monitoring solutions. Excellent written and verbal communication skills. More ❯
in our Service Desk team. Using your skills in technical analysis and 1st Line Support you will be responsible for supporting our internal employees, assisting with PC, applications, server, networking and hardware issues either in person, email, Teams, or via phone. You will be resolving issues in a timely manner and taking ownership of tasks allocated to you … escalating issues to 2nd and 3rd Line Support. Your day to day will include: Dealing with Microsoft operating systems (e.g. Windows 11, Windowsserver, Microsoft Office 365), networking and Active Directory Troubleshooting MS Office, antivirus software Analysing, prioritising and fixing all requests for both Head Office and Field staff and escalate issues to 3rd … deployment and patch management Asset and inventory management What we need from you: Proven experience working in a Service Desk function/1st Line Support Strong expertise in Windows 10/11 Proven experience with MS Office 365 Ability to work independently on 2nd line technical issues Strong understanding of Active Directory administration Expertise in Microsoft 365 ecosystem More ❯
as Office 365 (Exchange Online, SharePoint Online, OneDrive for Business). Experience managing devices and remote systems using tools like Intune, Datto RMM, and TeamViewer. Strong skills in WindowsServer OS, Windows/MacOS troubleshooting, and hardware diagnostics for laptops/desktops. Familiarity with backup and disaster recovery tools like Azure, SkyKick, Barracuda, and More ❯
as Office 365 (Exchange Online, SharePoint Online, OneDrive for Business). Experience managing devices and remote systems using tools like Intune, Datto RMM, and TeamViewer. Strong skills in WindowsServer OS, Windows/MacOS troubleshooting, and hardware diagnostics for laptops/desktops. Familiarity with backup and disaster recovery tools like Azure, SkyKick, Barracuda, and More ❯
East London, London, United Kingdom Hybrid/Remote Options
Syntax Integration Limited
as Office 365 (Exchange Online, SharePoint Online, OneDrive for Business). Experience managing devices and remote systems using tools like Intune, Datto RMM, and TeamViewer. Strong skills in WindowsServer OS, Windows/MacOS troubleshooting, and hardware diagnostics for laptops/desktops. Familiarity with backup and disaster recovery tools like Azure, SkyKick, Barracuda, and More ❯
City of London, London, United Kingdom Hybrid/Remote Options
Syntax Integration Limited
as Office 365 (Exchange Online, SharePoint Online, OneDrive for Business). Experience managing devices and remote systems using tools like Intune, Datto RMM, and TeamViewer. Strong skills in WindowsServer OS, Windows/MacOS troubleshooting, and hardware diagnostics for laptops/desktops. Familiarity with backup and disaster recovery tools like Azure, SkyKick, Barracuda, and More ❯
Central London / West End, London, United Kingdom Hybrid/Remote Options
Syntax Integration Limited
as Office 365 (Exchange Online, SharePoint Online, OneDrive for Business). Experience managing devices and remote systems using tools like Intune, Datto RMM, and TeamViewer. Strong skills in WindowsServer OS, Windows/MacOS troubleshooting, and hardware diagnostics for laptops/desktops. Familiarity with backup and disaster recovery tools like Azure, SkyKick, Barracuda, and More ❯
understanding of a Microsoft infrastructure covering Active Directory (Group Policies, DNS/DHCP etc.), Azure and Azure Networking, VPN Gateway. Network security groups, routing tables and private endpoints, Windowsserver technologies, Windows desktop technologies, Office 365 and VMware technologies including SRM. In addition, knowledge and understanding of MECM/Intune, Linux, storage, and network More ❯
City of London, London, United Kingdom Hybrid/Remote Options
Actus Search
/1 day per week WFH Overview: We are seeking a Desktop Support Analyst to provide exceptional technical support to a global community of 500+ users in a Windows-based environment . The successful candidate will offer both onsite and remote assistance , troubleshooting workstation applications, access control policies, remote access tools, and hardware issues. Key Responsibilities Provide 24x5 … and productivity. Partner with cross-functional teams to develop and implement strategic solutions . Perform other duties and responsibilities as required. Required Qualifications Strong knowledge and experience supporting: Windows 10 , WindowsServer 2012+ , and Microsoft Office Suite (Outlook, O365, Azure, OneDrive, DLP, SharePoint). Active Directory , Group Policy , remote access solutions , and software deployment More ❯
/1 day per week WFH Overview: We are seeking a Desktop Support Analyst to provide exceptional technical support to a global community of 500+ users in a Windows-based environment . The successful candidate will offer both onsite and remote assistance , troubleshooting workstation applications, access control policies, remote access tools, and hardware issues. Key Responsibilities Provide 24x5 … and productivity. Partner with cross-functional teams to develop and implement strategic solutions . Perform other duties and responsibilities as required. Required Qualifications Strong knowledge and experience supporting: Windows 10 , WindowsServer 2012+ , and Microsoft Office Suite (Outlook, O365, Azure, OneDrive, DLP, SharePoint). Active Directory , Group Policy , remote access solutions , and software deployment More ❯
ll be the go-to technical support for our organisation, responsible for second-line IT support and operations. This position covers user onboarding, ongoing support, and maintaining our server and infrastructure environment. You’ll work closely with the CTO (or IT Lead) and help ensure our systems are reliable, secure and fit for purpose. Key responsibilities Set up … installation. Provide 2nd line support for escalated issues from the helpdesk/1st line team – diagnosing, troubleshooting and resolving faults. Collaborate with the team to maintain and monitor server infrastructure (on-premises and/or cloud). Manage user access rights, security controls, backups and systems documentation. Assist with software deployments, patching and updates. Work with the wider … users. Skills & experience required Proven experience in a 2nd line IT support role. Experience of setting up new user accounts, configuring hardware and software, managing permissions. Familiarity with server technologies (WindowsServer, Active Directory, virtualisation, backups) is highly desirable. Good understanding of networking fundamentals, user access and security best practice. Ability to diagnose and More ❯
ll be the go-to technical support for our organisation, responsible for second-line IT support and operations. This position covers user onboarding, ongoing support, and maintaining our server and infrastructure environment. You’ll work closely with the CTO (or IT Lead) and help ensure our systems are reliable, secure and fit for purpose. Key responsibilities Set up … installation. Provide 2nd line support for escalated issues from the helpdesk/1st line team – diagnosing, troubleshooting and resolving faults. Collaborate with the team to maintain and monitor server infrastructure (on-premises and/or cloud). Manage user access rights, security controls, backups and systems documentation. Assist with software deployments, patching and updates. Work with the wider … users. Skills & experience required Proven experience in a 2nd line IT support role. Experience of setting up new user accounts, configuring hardware and software, managing permissions. Familiarity with server technologies (WindowsServer, Active Directory, virtualisation, backups) is highly desirable. Good understanding of networking fundamentals, user access and security best practice. Ability to diagnose and More ❯
They’ve got the complexity of a multi-site, multi-national setup but without the red tape of a large corporate. Core Responsibilities: Build, configure, and support laptops (Windows 11), diagnosing hardware and OS issues. Monitor and troubleshoot backup systems to ensure business continuity. Build and rollout Intune devices, troubleshoot policy or application issues ensuring compliance. Apply patches … Looking For: Experience in a 2nd/3rd Line Support or Infrastructure Engineer role. Microsoft 365, Exchange Online, Microsoft Defender, and Microsoft Purview Intune and Conditional Access Policies, WindowsServer and Windows 11 Firewalls, switches, and network troubleshooting Mimecast email security Meeting room AV (Logitech) and Microsoft Teams Some administrative experience in Azure (VMs More ❯
They’ve got the complexity of a multi-site, multi-national setup but without the red tape of a large corporate. Core Responsibilities: Build, configure, and support laptops (Windows 11), diagnosing hardware and OS issues. Monitor and troubleshoot backup systems to ensure business continuity. Build and rollout Intune devices, troubleshoot policy or application issues ensuring compliance. Apply patches … Looking For: Experience in a 2nd/3rd Line Support or Infrastructure Engineer role. Microsoft 365, Exchange Online, Microsoft Defender, and Microsoft Purview Intune and Conditional Access Policies, WindowsServer and Windows 11 Firewalls, switches, and network troubleshooting Mimecast email security Meeting room AV (Logitech) and Microsoft Teams Some administrative experience in Azure (VMs More ❯
Central London, London, United Kingdom Hybrid/Remote Options
McCabe & Barton
composure during high-stakes technical issues whilst ensuring minimal disruption to business-critical activities. Advanced Desktop & End-User Support - Extensive experience in Level 2/3 support across Windows 10/11, iOS, and enterprise applications with emphasis on productivity tools. Expert troubleshooting of VIP workstations, laptops, mobile devices, home office setups, and audio-visual equipment including video … troubleshooting, Teams premium features, shared calendars, distribution lists, and priority user provisioning with expedited SLA handling. Infrastructure Management & Monitoring - Strong knowledge of on-premises and cloud infrastructure including WindowsServer, virtualisation platforms (VMware, Hyper-V), storage systems, and network infrastructure. Experience monitoring system health, managing server performance, coordinating patching schedules, and responding to infrastructure More ❯
composure during high-stakes technical issues whilst ensuring minimal disruption to business-critical activities. Advanced Desktop & End-User Support: Extensive experience in Level 2/3 support across Windows 10/11, iOS, and enterprise applications with emphasis on productivity tools. Expert troubleshooting of VIP workstations, laptops, mobile devices, home office setups, and audio-visual equipment including video … troubleshooting, Teams premium features, shared calendars, distribution lists, and priority user provisioning with expedited SLA handling. Infrastructure Management & Monitoring: Strong knowledge of on-premises and cloud infrastructure including WindowsServer, virtualisation platforms (VMware, Hyper-V), storage systems, and network infrastructure. Experience monitoring system health, managing server performance, coordinating patching schedules, and responding to infrastructure More ❯
City of London, London, United Kingdom Hybrid/Remote Options
McCabe & Barton
composure during high-stakes technical issues whilst ensuring minimal disruption to business-critical activities. Advanced Desktop & End-User Support: Extensive experience in Level 2/3 support across Windows 10/11, iOS, and enterprise applications with emphasis on productivity tools. Expert troubleshooting of VIP workstations, laptops, mobile devices, home office setups, and audio-visual equipment including video … troubleshooting, Teams premium features, shared calendars, distribution lists, and priority user provisioning with expedited SLA handling. Infrastructure Management & Monitoring: Strong knowledge of on-premises and cloud infrastructure including WindowsServer, virtualisation platforms (VMware, Hyper-V), storage systems, and network infrastructure. Experience monitoring system health, managing server performance, coordinating patching schedules, and responding to infrastructure More ❯
and infrastructure as the organisation continues to modernise its environment. Experience of Interest: Background in service desk or second line support roles with strong troubleshooting skills Knowledge of Windows 10/11, Microsoft 365, and end-user computing (EUC) technologies Experience supporting hardware, VPN, MFA, Teams Phones, and mobile devices (Android/iOS) Confident engaging with C-suite … and senior stakeholders, providing a polished and proactive service Familiarity with ITIL, ticketing systems (ServiceNow/Ivanti/Zendesk all of interest), and server technologies (WindowsServer 2016/2019) advantageous What's in it for you: 30 days annual leave + buy/sell options 21.6% employer pension contribution Private medical insurance and More ❯
City of London, London, United Kingdom Hybrid/Remote Options
Harvey Nash
and infrastructure as the organisation continues to modernise its environment. Experience of Interest: Background in service desk or second line support roles with strong troubleshooting skills Knowledge of Windows 10/11, Microsoft 365, and end-user computing (EUC) technologies Experience supporting hardware, VPN, MFA, Teams Phones, and mobile devices (Android/iOS) Confident engaging with C-suite … and senior stakeholders, providing a polished and proactive service Familiarity with ITIL, ticketing systems (ServiceNow/Ivanti/Zendesk all of interest), and server technologies (WindowsServer 2016/2019) advantageous What’s in it for you: 30 days annual leave + buy/sell options 21.6% employer pension contribution Private medical insurance and More ❯
support and assist in resolving complex issues What You’ll Bring A degree in IT, Computer Science, or 2+ years of relevant experience Solid knowledge of Microsoft technologies (WindowsServer, SQL Server, IIS, .NET) Proficiency in T-SQL and experience working with web applications or APIs Strong analytical and troubleshooting skills with a proactive More ❯
