workflow and diary system in a timely manner to allow instant access to all staff. - Produce client valuations in readiness for annual reviews and in line with the Client Service Agreement, raising invoices for additional requests which are not part of the paid service - Process servicing tasks in line with the Client Service Agreement, raising invoices for … meet company goals and targets. - To provide support to your colleagues where workloads need to be spread across the team to reach team goals. Experience and Qualifications: - Administration and customerservice experience is essential. - Telephone based experience would be beneficial. - Financial Services experience would be beneficial. - Financial Services experience is essential preferably obtained in a life and pensions More ❯
Helpdesk Manager Liverpool, Merseyside Up to £50,000 per annum Joselyn Search are currently looking for an experienced FM Helpdesk Manager to work on behalf of a National FM service provider based in Liverpool, Merseyside. Reporting into the Senior Management Team and working alongside the existing office team, the successful candidate will be responsible for the overall management of … line management of Contract Coordinators Ensure that there is an alignment of processes & resources Create a transparent audit trail for outstanding work and work completed Ensure that all key service specification, contractual obligations and deliverables are recorded on the CAFM system (Concept Evolution) Ensure SLA adherence, KPIs, H&S and Compliance Responsibilities Check that RAMS have been signed off … and challenge team on findings Assist the FM team with day-to-day administrative tasks, including handling emails, phone calls, and correspondence. Maintain and update records related to maintenance, service contracts, and compliance documentation. Prepare reports, presentations, and meeting minutes as required. Manage purchase orders & invoices Liaise with contractors and internal teams to schedule maintenance, repairs, and inspections. Monitor More ❯
servicing a large commercial fire or intruder alarm system. Regardless of the task, one constant remains: you will always represent the business and recognise the importance of delivering exceptional customer service. Variety: No two days are the same. You will tackle exciting challenges and contribute to safety. Impact: Beyond fixing systems, you will safeguard lives and property. Community: Join … systems, intruder alarms and CCTV (further training will be available) Excellent interpersonal and communication skills Ability to manage own workload with minimal supervision Diligence and commitment to providing excellent customerservice Full UK driving license Due to the nature of the business, successful applicants will be subject to Security Screening in accordance with BS7858 Please note: Candidates must … live within an L/PR8/PR9 postcode to be considered Why Choose Us? Local Impact: Our growing franchise network across the UK provides personalised service, ensuring safety and security in our communities. Expertise: Our engineers are BAFE registered, bringing top-tier skills to every project. Respected Reputation: Since our formation in 1991, we have steadily grown to More ❯
being adhered to - Dealing with disturbances/issues and security incidents - Dealing with first aid and incident reporting Our prefect worker It is crucial to have great communication and customerservice skills. All our admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices. Our perfect Security Officer will More ❯
when necessary Perform password resets and manage user access requests Log, manage, and resolve support tickets efficiently Use remote access tools to assist users with technical issues Deliver excellent customerservice while resolving 1st line technical queries Full training and support will be provided by your workplace mentor and from the Baltic team. Salary, Hours & Benefits … per annum Monday to Friday 9am 5pm 24 days holidays plus bank holidays Company pension scheme (NEST) Free staff car parking onsite Long service award scheme Annual Christmas event Discounted eyewear Desired Qualities, Skills and Knowledge: Grade 4 in Maths and 5 in English is essential for this role Confident person Good time keeper Keen to progress in a More ❯
