1 to 25 of 289 CRM Jobs in the Midlands

a related discipline, along with proven experience in commercial operations or sales operations, preferably within a European market. A working knowledge of Salesforce (ideally with Admin certification), Talkdesk, and CRM/business intelligence tools such as Power BI and SAP is essential, as is experience in optimising workflows to improve customer interaction and service quality. Youll bring excellent communication skills More ❯

reporting, and best practices. • Knowledge of customer service operations and automation tools. • Exceptional analytical, problem-solving, and project management skills. • Experience using Salesforce, Talkdesk, Power BI, SAP, or other CRM/BI tools. • Excellent communication and stakeholder management abilities. Desirable: • 5+ years in a sales or customer service operations role. • Salesforce Admin Certification (Or willingness to take certification examinations). More ❯

a highly experienced and technically proficient Dynamics 365 Administrator to be at the forefront of our digital transformation initiatives. This role requires a deep understanding of the Dynamics 365 CRM platform (Sales, Customer Service,Project Operations) to manage, configure, and maintain our system, ensuring it meets business needs and supports organisational goals. Key Responsibilities as a Dynamics 365 Administrator: Manage … knowledge to improve system functionality and user experience. Key Skills and Experience for a Dynamics 365 Administrator: Essential: 3+ Years of experience in administration and development in Dynamics 365 CRM Modules Sales, Customer Service, Project Operations. Proficiency in Dynamics 365 administration, including user management, security roles, and system configuration. Knowledge of Power Platform tools (Power Apps, Power Automate, Power BI More ❯

within the Serco ITIL IT Service Management function. Documentation: Create and maintain comprehensive documentation for all development and integration activities. Technical Skills: Proficiency in Dynamics 365 and Power Platform (CRM, Customer Services, Sales and Marketing). Strong knowledge of C# .NET, JavaScript, HTML, and SQL. Proven experience with Power Platform (Power Apps, Power Automate, Power Pages), including Power Platform Application More ❯

within the Serco ITIL IT Service Management function. Documentation: Create and maintain comprehensive documentation for all development and integration activities. Technical Skills: Proficiency in Dynamics 365 and Power Platform (CRM, Customer Services, Sales and Marketing). Strong knowledge of C# .NET, JavaScript, HTML, and SQL. Proven experience with Power Platform (Power Apps, Power Automate, Power Pages), including Power Platform Application More ❯

within the Serco ITIL IT Service Management function. Documentation: Create and maintain comprehensive documentation for all development and integration activities. Technical Skills: Proficiency in Dynamics 365 and Power Platform (CRM, Customer Services, Sales and Marketing). Strong knowledge of C# .NET, JavaScript, HTML, and SQL. Proven experience with Power Platform (Power Apps, Power Automate, Power Pages), including Power Platform Application More ❯

Title : Senior Dynamics Developer Location : Birmingham (Remote or Hybrid) Salary : to £75k Permament We are looking for a Senior Dynamics Developer to join a small Microsoft Consultancy operating out of the Midlands. With a focus on key clients, and new More ❯

as Power Apps, Power Automate, and the wider Microsoft 365 ecosystem, is highly desirable. •Understanding of Agile development methodologies. •Exposure to enterprise resource planning (ERP) or customer relationship management (CRM) systems. •Knowledge of cybersecurity best practices in application development. About Us Benefits of working with us as a IT Applications Developer include: 28 days annual leave (plus public holidays) Bonus More ❯

new customers to agreed targets. Providing written input for & contributing to the quality of our external output to Customers - proposals, presentations, bid submissions and marketing communications. Keeping Telent 27s CRM system up to date with details of Accounts, Contacts & Opportunities Directing Highways Marketing activities (advertising, press releases, trade shows etc) working with our Marketing department. Maintaining and improving Telent 27s … of writing and reviewing winning answers to tender questions. Business Operations Skills - Qualifications: Engineering background/HNC or higher qualification Microsoft Office suite competent, familiar with operating cloud-based CRM systems Full, clean driving license. Financially astute with ability to create & interpret financial reports and models. Behavioural requirements: Customer focussed - excellent communication and presentation skills, an ability to persuade and More ❯

the growth of the Serco Complex Case Management team capability About You Requirements Minimum of 5 years of experience in Dynamics 365 development and customisation Proficiency in Dynamics 365 (CRM, Customer Services, Sales and Marketing) Experience with Omnichannel for customer service is essential Strong knowledge of C# .NET, JavaScript, HTML, and SQL Proven experience with Power Platform (Power Apps, Power More ❯

strategic mindset, and the ability to lead technical data initiatives from concept to implementation. Key Responsibilities: Design and maintain enterprise data models across key platforms including Dynamics 365, internal CRM, finance systems, and Azure-based environments. Collaborate with the Enterprise Architect to define and lead the data strategy and architecture across the estate. Work closely with BI and business improvement More ❯

Senior CRM Consultant - Dynamics365 Birmingham - Hybrid (3-4 Days a month) We are engaged with a midlands based Microsoft Consultancy, looking to add a genuine Senior Consultant to the ranks. They are a genuine market leader in their industry specific market, and have clients queuing to engage. As a result, the CRM function is looking for their next Senior Consultant … to help shape that journey. As CRM consultant you will lead on the development of the Company’s CRM product stream, providing governance over the operational delivery of CRM projects and mapping out future CRM business. You will provide expert input into the Company’s development strategy and make suggestions in relation to effective pre sales activity’s, working closely … to ensure that relevant coaching and development plans are put in place for each member of the team. You will act as an effective point of escalation for the CRM team along with ensuring the quality of CRM project delivery, in line with client objectives. As CRM consultant, you will provide feedback and suggestions in order to assist with improving More ❯

Consilium Recruit are supporting a globally respected developer of specialist manufacturing equipment supplied across a range of sectors. They are seeking a CRM Specialist with strong migration and implementation experience to support business growth. Commutable from: Leicester, Loughborough, Nottingham, Derby, Burton-On-Trent Salary: £ Excellent Salary + Enhanced Employer Pension Contribution + Life Assurance + Hybrid Working + Enhanced Annual … Leave Allowance. The Role: The CRM Specialist will oversee the transition and manage the delivery of a new CRM system for the business. Using your skill base on CRM tools such as MS Dynamics 365 and Salesforce, you will ensure the smooth and successful implementation of the Salesforce system into the business, working collaboratively with the 3rd party technical implementation … of the implementation namely consulting with Sales, Marketing and Service teams to ensure effective delivery and training. This includes planning, testing, analysis, design and build of the system. The CRM Specialist will collaborate with stakeholders across the business on an international basis with some travel required and provide 1st and 2nd line technical support across the various modules. You will More ❯

are seeking an IT Application Specialist to join their Global IT Team and support their business applications Job Description Key Responsibilities Support & Maintain - Manage and customize core business applications (CRM, PIM, ECM, ERP). Incident & Change Management - Provide 2nd level support, coordinate 3rd level support, and document processes. System Enhancements - Implement system adaptations, conduct testing, and drive optimizations. Collaboration & Training More ❯

Deliver clear, compelling presentations tailored to technical and business audiences. Drive opportunities through the sales process, collaborating with internal teams as needed. Maintain accurate records and reporting in our CRM (HubSpot). Share customer and market insights to support product and marketing strategy. (Bonus) Explore and support the development of distribution and partner relationships, identifying where these models add value. … hardware integrates into wider solutions. Experience in B2B business development. Consultative approach with strong communication and relationship-building skills. Comfortable working independently and managing your own pipeline. Familiarity with CRM tools like HubSpot or Salesforce. More ❯

Proactively generate pipeline through outbound efforts, in collaboration with Marketing, Partnerships, and Customer Success teams. Accurately forecast sales opportunities and provide timely updates to internal stakeholders. Leverage data and CRM tools (e.g., Salesforce) to track performance and inform decision-making. Own the entire sales cycle-from initial prospecting to contract close. Collaborate with cross-functional teams including Solutions Consultants, Architects … skills. Bachelor's degree or equivalent work experience required. Required Education and Experience Minimum of 5 years of full-cycle B2B enterprise software sales experience-preferably in ERP, finance, CRM, procurement, or adjacent SaaS sectors. Proven success in managing complex sales cycles with multiple personas and stakeholders. Strong executive presence with the ability to influence and sell at all organizational More ❯

Engage and influence C-level stakeholders, IT leaders, and procurement teams. Deliver solution-focused selling in partnership with technical teams. Manage and forecast your pipeline using Salesforce.com and other CRM tools. Lead strategic planning, QBRs, and OCR presentations for major opportunities. Collaborate with internal teams (marketing, pre-sales, service delivery) for seamless execution. Stay ahead of market trends and competitor More ❯

are seeking a skilled and dynamic ERP Project Manager to lead the integration of newly acquired businesses into their Microsoft Dynamics ERP system. This comprehensive system includes modules for CRM, sales, field services, and customer service, while also interfacing with key platforms such as Sage Intacct and Natural HR. Key Responsibilities: Review existing systems and processes of newly acquired businesses More ❯

at the largest enterprise scale for major clients in both public and private sectors across the UK, USA, and globally. The Role You will work with custom Dynamics 365 CRM/CE and Power Platform solutions, focusing on technical architecture, development, and delivery within a customer-facing environment. Understand customer's intent and existing architecture; propose solutions to business problems … Collaborate with developers and leadership to build custom solutions. Manage delivery tasks, troubleshooting, and peer reviews. Maintain best practice guidance for the team and project deliverables. Plan and execute CRM development implementations, providing regular updates to clients. Assist with project communication and best practices during system implementation. Manage D365 solutions and optimize performance tuning possibilities. Essential Technical Skills: Experience with … Dynamics 365 CRM/CE architecture and capabilities at an enterprise level. Design and development experience in Dynamics 365, including Customer Service. Power Platform development skills (Power Apps Portals, Model-Driven/Canvas Apps), Dataverse, Power Automate. Hands-on experience customizing and extending Dynamics CE. SQL Server experience, including SSRS and FetchXML reporting. .NET Framework 4.5+ and WCF/Web More ❯

bonus About the Role: On behalf of a leading UK wide organisation based in the Midlands, we are looking to appoint a talented Dynamics 365 Customer Engagement (CE)/CRM Developer . This is an exciting opportunity to join a forward-thinking team where you’ll play a key role in delivering tailored D365 CE solutions that drive business transformation.You More ❯

bonus About the Role: On behalf of a leading UK wide organisation based in the Midlands, we are looking to appoint a talented Dynamics 365 Customer Engagement (CE)/CRM Developer . This is an exciting opportunity to join a forward-thinking team where you'll play a key role in delivering tailored D365 CE solutions that drive business transformation. More ❯

We are seeking an Infrastructure Engineer/Support Analyst, responsible for supporting and maintaining our clients internal IT systems and hardware estate as well as supporting their Dynamics 365 support operation. Training on D365 will be provided! This role is More ❯

Join us on the Journey... National Express are recruiting an experienced CRM Insight Analyst to join our team. Based at our Head Office in Digbeth , the successful candidate will drive data-led decision-making across our marketing activities. Using Salesforce Marketing Cloud, focusing on optimising customer segmentation, refining audience selections, and analysing customer behaviours to support personalised, high-performing campaigns. … also be responsible for delivering actionable insights to enhance customer engagement, retention, and loyalty, while ensuring data accuracy and regulatory compliance. By leveraging customer and marketing performance data, the CRM Insight Analyst plays a key part in supporting commercial growth and helping the business tell a compelling story through data. What you'll do: Apply analytical knowledge and measurement to … determine the effectiveness of CRM, Marketing and Business Development activity with a view to continuous improvement Develop and maintain performance dashboards as required for key activity. Monitor trends and supply actionable insight to key stakeholders, through either Tableau/and or existing tools Support the new product development pipeline by providing insightful data analytics, models and metrics Support ad-hoc More ❯

enhance website performance, customer journeys, and marketing effectiveness . The analytics team is structured into four key areas: Digital – Website and app reporting, deep-dive analysis, and future planning CRM – Customer database management, campaign analysis, and reporting Loyalty & Customer Insights – Understanding and segmenting customer behavior Data Science & Engineering – Supporting analytics efforts and proving business value The Role As a Digital … Benefits Salary up to £45,000 Hybrid working with 1-2 days per week in Burton Upon Trent Exposure to a high-growth analytics function Collaboration with Data Science, CRM, and Marketing teams Strong career progression opportunities How to Apply Please register your interest by sending your CV to Mohammed Buhariwala at Harnham via the Apply link on this page. More ❯

enhance website performance, customer journeys, and marketing effectiveness . The analytics team is structured into four key areas: Digital - Website and app reporting, deep-dive analysis, and future planning CRM - Customer database management, campaign analysis, and reporting Loyalty & Customer Insights - Understanding and segmenting customer behavior Data Science & Engineering - Supporting analytics efforts and proving business value The Role As a Digital … beneficial) The Benefits Salary up to £45,000 Hybrid working with 2x per month in Burton Upon Trent Exposure to a high-growth analytics function Collaboration with Data Science, CRM, and Marketing teams Strong career progression opportunities How to Apply Please register your interest by sending your CV to Mohammed Buhariwala at Harnham via the Apply link on this page. More ❯