1 to 25 of 90 Customer Engagement Jobs in the Midlands

Sydney or Melbourne | HybridAbout UsThe Customer Engagement team operates globally to ensure our customers have the trust and confidence to use our products. The customer is at the heart of everything we do. We lead with transparency in how we communicate and in the security, marketing … critical part of our customers' onboarding journey, and we help them move forward with confidence.We are seeking an experienced Principal Information Security Customer Engagement Engineer to represent our team across Australia, New Zealand and Hong Kong.Based in Sydney or Melbourne, this is a unique opportunity to become ...

drive the analytics, measurement, and insights agenda across our global CRM ecosystem.This is a highly strategic role at the intersection of data, customer engagement, marketing effectiveness, and business growth. You'll transform customer signals into actionable insights, helping the organisation make smarter decisions across the entire customer journey while ensuring the customer remains at the center of every interaction.Working closely with Marketing, Sales, CRM, and Business leaders, you will build a data-driven culture that optimizes engagement, conversion, personalisation, and customer lifetime value.Duties/Responsibilities:CRM Analytics StrategyDefine and evolve signal-based ...

confidently deliver. Working across the sales lifecycle, the Pre Sales Technical Consultant partners with Sales, Bid, Delivery, Architecture, Engineering and specialist SMEs to understand customer needs, shape credible propositions, lead solution input into bids and support customer engagement through workshops, demonstrations, presentations and proofs of concept. This … client-facing role for someone who can operate confidently with senior customer stakeholders while knowing when to bring in deeper expertise. The successful candidate will be able to ask the right questions, draw on the right people, challenge assumptions and turn complex ideas into clear, commercially viable and compelling ...

leading dedicated Pensions & Savings provider. This is a senior, high-impact leadership role within the Digital & Information Office, working at the centre of our customer-led transformation. Our ambition is to make Standard Life feelmorepersonal,effortlessand joined up across the moments that matter.You will shape how we brings together … customer insight, CRM, digital journeys, data, decisioning, identity, contact centre, marketing automation and omni-channel service to improve outcomes for customers, advisers, employers and colleagues. You will define the strategy, own the roadmap, and build the capability needed to deliver connected, data-led and personalised experiences at scale across ...

strong blend of technical understanding, commercial awareness and stakeholder management , with the credibility to engage effectively from engineering and architecture teams through to senior customer and business stakeholders. Key Responsibilities Product Management & Ownership Act as the Product Owner/Product Manager for interoperability programmes and customer-facing delivery … projects. Work with the wider organisation to refine and develop the Interoperability Strategy . Capture and analyse high-level customer requirements, understanding the what, why and when behind customer needs. Translate high-level requirements into detailed requirements, goals, priorities and delivery outcomes. Develop and clearly communicate Product Goals ...

identifying, developing, and closing sales opportunities related to enterprise solutions. This involves both growing existing accounts and acquiring new clients. • Owning the sales engagement strategy within your allocated regional client sets and to be able to clearly articulate SCC’s propositions. • Attaching and increasing Professional Services from in house … aligned with the client's long-term goals. This involves collaborating with technical teams to architect solutions that are scalable, reliable, and innovative. 5. Customer Relationship Management: • Building and maintaining strong relationships with client, acting as a trusted advisor, guiding clients through the selection and implementation of enterprise ...

projects. The Sales & Quotations Executive job, based in Nottingham, is office-based with hybrid working available and will play a key role in supporting customer enquiries, developing quotations, coordinating with technical teams, and proactively managing a portfolio of customer accounts. The successful candidate will work closely with … wider sales function to ensure customers receive a responsive, professional, and consistent service. This role offers an excellent blend of sales support, account management, customer engagement, and commercial coordination, making it ideal for candidates looking to develop their career within a technical and customer-focused environment. Ideal ...

part of something bigger.The purpose of a Pre Sales AI Consultant is to shape and communicate credible AI-enabled solutions that address customer problems, support responsible AI adoption and help win deliverable work. A Pre Sales AI Consultant helps customers understand where artificial intelligence, data and digital services … Kainos can confidently deliver. Working across the sales lifecycle, the role partners with Sales, Bid, AI/Data, Architecture and Delivery specialists to understand customer needs, shape credible AI-led propositions, lead solution input into bids and support customer engagement through workshops, demonstrations, presentations and proofs ...

LevelSenior AssociateJob Description & SummaryThe OpportunityAs a SAP Order to Cash Consultant, Senior Associate, you will play a pivotal role in helping clients optimize their customer relationship management processes within our SAP practice. You will analyze client requirements, implement CRM software solutions, and provide training and support for seamless integration … firm's code of conduct and independence requirements, all while fostering a culture of continuous improvement and innovation.Responsibilities- Analyzing client requirements to implement SAP Customer Relationship Management (CRM) solutions effectively- Managing the integration and utilization of SAP CRM applications to optimize customer relationship processes- Providing training and support ...

Location: Remote Salary: £32,000 The Customer Relationship Coordinator is a key support role within the Customer Relationship team, combining commercial account support with operational excellence to help drive customer retention and growth. Working closely with Customer Relationship Managers, the role supports customer engagement, manages a small but emerging portfolio of accounts across Scotland and Northern Ireland, coordinates proactive customer outreach campaigns and takes ownership of key administrative and process improvement activities. Responsibilities: Manage customer accounts (remotely) from a commercial perspective across the emerging markets of Scotland and Northern Ireland. Supporting ...

Internal Sales Engineer Location: Bedfordshire Working Pattern: Predominantly office-based, with occasional UK travel for customer visits, exhibitions and industry events. The Opportunity An exciting opportunity has arisen for a technically minded and commercially focused Internal Sales Engineer to join a growing team within the engineering and technology sector. … This is a varied role combining technical sales, customer engagement, lead qualification, business development and marketing support . It would suit someone with an engineering or technical background who enjoys working with customers and is interested in developing their career within technical sales. ...

Customer Insight Analyst Birmingham City Centre | Hybrid | Permanent Up to £50,000 + 20% bonus We're recruiting a Customer Insight Analyst for an established organisation looking to strengthen its data and analytics capability. This is a hands-on analytical role for someone who enjoys getting into … identifying what's driving performance and turning complex information into clear, practical recommendations. It's a commercially focused analytics role where you'll use customer, digital and campaign data to uncover insights that improve marketing performance, customer engagement and wider business decision-making. You'll work with ...

customers to source effectively, stock efficiently, sell profitably and service competitively.Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking for people who are curious about or fluid with AI, open to change, and excited … their own quota, manage pipeline performance, and play a key role in shaping our sales strategy as we scale.You will collaborate closely with Marketing, Customer Success, and Product to improve conversion, retention, and overall customer experience, ensuring our go‐to‐market engine runs smoothly end‐to‐end.Key Responsibilities ...

Company Description Three Retail Customer Advisor Location: Tamworth Salary: £13.72 per hour + an on-target bonus of 15%, paid out monthly based on your store's performance Working Hours: 20 hours across 4 days per week, including weekends on a rotation basis Who We Are We're here … started. We pride ourselves on being more than just a store; we have the right team to be at our best, and our Retail Customer Advisors are at the heart of delivering first-class customer service. Job Description As a Retail Customer Advisor at Three ...

Company Description Three Retail Customer Advisor Location: Tamworth Salary: £13.72 per hour + an on-target bonus of 15%, paid out monthly based on your store's performance Working Hours: 16 hours across 3 days per week, including weekends on a rotation basis Who We Are We're here … started. We pride ourselves on being more than just a store; we have the right team to be at our best, and our Retail Customer Advisors are at the heart of delivering first-class customer service. Job Description As a Retail Customer Advisor at Three ...

Company Description Three Retail Customer Advisor Location: Cannock Salary: £13.72 per hour + an on-target bonus of 15%, paid out monthly based on your store's performance Working Hours: 24 hours across 4 days per week, including weekends on a rotation basis Who We Are We're here … started. We pride ourselves on being more than just a store; we have the right team to be at our best, and our Retail Customer Advisors are at the heart of delivering first-class customer service. Job Description As a Retail Customer Advisor at Three ...

Company Description Three Retail Customer Advisor Location: Insert Three Store Location Salary: £13.72 per hour + an on-target bonus of 15%, paid out monthly based on your store's performance Working Hours: 30 hours across 5 days per week, including weekends on a rotation basis … started. We pride ourselves on being more than just a store; we have the right team to be at our best, and our Retail Customer Advisors are at the heart of delivering first-class customer service. Job Description As a Retail Customer Advisor at Three ...

Company Description Three Retail Customer Advisor Location: Unit GS08 Rushden Lakes, Rushden, United Kingdom, NN10 6FH Salary: £13.72 per hour + an on-target bonus of 15%, paid out monthly based on your store's performance Working Hours: 20 hours across 4 days per week, including weekends … started. We pride ourselves on being more than just a store; we have the right team to be at our best, and our Retail Customer Advisors are at the heart of delivering first-class customer service. Job Description As a Retail Customer Advisor at Three ...

ultimately delivered into operational use. This is a strategic, hands-on role where you'll sit at the intersection of architecture, systems engineering, customer engagement, and innovation. Rather than focusing on a single programme, you'll work across a portfolio of defence experimentation and demonstration activities, helping customers … challenges, helping customers adopt emerging capabilities in ways that deliver real value rather than simply following the latest trends. This is also a highly customer-facing role. You'll build relationships with senior stakeholders across the MOD, Strategic Command, DE&S, Dstl, NATO organisations, allied nations, and industry partners ...

Executive to plan, create and deliver data-led marketing campaigns. Using Microsoft Dynamics 365, youll build and deploy global email journeys that drive customer engagement, sales, re-engagement and win-back activity. Youll deliver CRM campaigns and automations from build to launch, while supporting communications for global … research projects and recall notices. Working with the Global CRM & Lifecycle Manager and CRM Assistant, you'll help deliver accurate, timely CRM communications, optimise customer journeys and identify new automation opportunities. This is a great opportunity for a proactive CRM professional to drive personalised customer experiences and measurable ...

working aligned to industry best practice, we build sustainable and predictable sales pipelines for our market-leading offerings. What You’ll DoAs the Customer Advocacy Manager within the Content team and reporting to the VP Content, you will lead the strategy, planning and execution of an extensive range … communicate the value and insights customers gain from working with Kainos Workday products. The outcomes of this role will be a set of customer-ready and sales-ready assets, across a wide range of media, which will communicate these insights and value in compelling, engaging ways and help sales ...

Lifecycle Management (PLM) software. Position Overview As an Enterprise Architect supporting the Marine Design solutions portfolio, you will provide senior architectural leadership across major customer programmes. You will own the end-to-end architecture, ensuring customer strategy, digital transformation goals and Siemens solutions remain aligned. A key part … role is to de-risk the solution by focusing on customer value, technical fit, programme dependencies and future product alignment. Working with customer stakeholders, Business Development, Solution Architects, PMO and delivery teams, you will define the architectural vision, shape long‐term roadmaps and ensure delivery stays aligned ...

agile and innovative team that works in an exciting and challenging environment. As a Precision Tech Sales Specialist, you will drive sales funnel execution, customer conversion, CRM excellence and dealer capability development within your assigned territory. By collaborating with dealers and customers, you will help expand the adoption … John Deere's Precision Technology portfolio and the John Deere Operations Center through training, demonstrations and customer-focused sales support.Your Responsibilities: Drive the execution of the Precision Technology sales funnel within the assigned territory in UK & Ireland, ensuring effective opportunity management and conversion. Support Precision Technology sales and adoption ...

OneAdvanced as a trusted transformation partner across the Community Health market. What You Will Do You will develop a deep understanding of regional priorities, customer strategies and the evolving NHS landscape, using this insight to shape regional growth plans, influence customer strategy and identify opportunities across both existing … customers and new organisations. Working at executive level, you will align OneAdvanced's capabilities with customer priorities, creating long-term partnerships that deliver measurable outcomes for both customers and the business. Working collaboratively with Account Managers, Product, Marketing, Professional Services and Support, you will provide strategic commercial leadership across ...

product quality, responsible development, greater efficiency and reducing environmental impact. Our client is seeking a Commercial Data Insights Lead to shape and deliver the customer and marketing insights strategy across EMEA. This hands-on leadership role will transform complex customer, sales, pricing, product and digital datasets into clear … actionable insights that support business growth, margin improvement and stronger customer engagement. Combining advanced analytics with commercial thinking and effective data storytelling, you will influence decision-making across a multi-market organisation while developing scalable reporting, analytics and measurement solutions. Duties & Responsibilities Define and deliver the EMEA customer ...