26 to 50 of 72 Customer Engagement Jobs in the Midlands

Leasing and 1:1 Specialist

Location
Stafford, England, United Kingdom
continually innovate. We understand that taking inclusion and diversity seriously is imperative to living up to our values. Converge is looking for a proactive, customer-focused, and driven Leasing and 1:1 Specialist to join our Schools team. This is an exciting opportunity for a motivated sales professional … develop, and deliver successful 1:1 device programmes, j oin leasing meetings and to find new leasing opportunities. You'll be instrumental in increasing customer engagement, generating quality sales opportunities, and supporting the continued growth of Converge's education business. What You'll Be Doing Proactively identify ...

Brand Technology Manager

Hiring Organisation
Compass UK & Ireland
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£50,000
locations may be required. (Company Car) About This Role: Lead the delivery of innovative front-of-house technology solutions across Compass Group brands, enhancing customer experience, improving operational efficiency, and supporting business growth. Working closely with operational and technology teams, you'll drive the adoption of EPOS, mobile apps … kiosks, digital ordering, loyalty platforms, AI solutions, and other emerging technologies. This hybrid role involves regular site and client visits, supporting business transformation, client engagement, and technology-led growth initiatives. Key Responsibilities: Customer and Client Satisfaction Partner with Brand Directors, Operations Directors and Regional Managers to understand business ...

Dynamics 365 Developer

Hiring Organisation
Network IT
Location
Coventry, West Midlands, United Kingdom
Employment Type
Permanent
Salary
£55,000
commercial experience developing and customising Microsoft Dynamics 365 , including solution design, configuration, custom development, and support within enterprise environments. Strong knowledge of Dynamics 365 Customer Engagement (CE) and Dataverse, with experience extending tables, forms, views, business processes, security models, and managed solutions. Hands-on development expertise using C# … Knowledge of Azure DevOps, CI/CD pipelines, and Git-based source control. Experience working within Agile delivery environments. Exposure to Dynamics 365 Sales, Customer Service, Field Service, or Customer Insights applications. ...

Director Digital Engineering

Location
Malvern, England, United Kingdom
intersection of business strategy, digital innovation, and technology execution, ensuring the delivery of scalable, secure, and high-performing digital products that create customer value and support business growth. You will lead the strategy, architecture, development, and operation of key digital platforms, including IoT, AI, Analytics, customer-facing applications … world-class digital experiences. What you’ll be doing: Define and execute the Digital Engineering strategy, creating a unified vision across IoT, AI, analytics, customer applications, and digital services. Lead the development and operation of enterprise digital platforms, including IoT ecosystems, AI capabilities, analytics platforms, and customer engagement ...

PreSales Technical Account Manager - Capital Asset Lifecycle Management

Location
Metropolitan Borough of Solihull, England, United Kingdom
daily lives are being conceived and manufactured using our Product Lifecycle Management (PLM) software. Key Responsibilities: As a Technical Account Manager, you'll drive customer success and business growth by building and maintaining strategic relationships with key accounts. You will focus on customers who have to handle and operate … complex assets within sectors like Energy & Utilities, Chemical and similar 1. Strategic Customer Engagement & Relationship Building: Develop and nurture strategic relationships with key accounts, acting as a trusted technical advisor to understand their business objectives, challenges, and future architectural vision. Work collaboratively with sales, services, and product teams ...

Senior Cybersecurity Engineer

Location
Coventry, England, United Kingdom
within industrial and critical infrastructure environments. This role requires a broad blend of cybersecurity, networking, industrial systems and infrastructure expertise, alongside strong troubleshooting and customer engagement skills. This role requires approximately 30-50% travel across the UK, with occasional travel to Ireland and other locations across Europe … secure architectures, standards, procedures and security controls. Support system hardening, vulnerability management and security improvement initiatives. Produce high-quality technical documentation, reports, procedures and customer deliverables. Perform cybersecurity IEC62443 risk assessments and vulnerability assessments within OT and industrial environments. Undertake and manage customer workshops for OT cybersecurity requirements ...

Technical Architect - On site (SC Cleared)

Location
Ledbury, England, United Kingdom
Methods BDT customers. The objective of the Technical Architect is to work with customers and delivery teams to create technology solutions that meet the customer's objectives while supporting the company's goal of growing the business through profitable, well‐structured engagements across the required technology domains. Typically involved … post‐sales stage of a customer engagement, the Technical Architect is responsible for conceptualising and designing the overall solution to a detailed level, and where necessary for delivering and supporting major elements of that solution on customer site. The role calls for a strong generalist: an architect ...

Senior Software Architect - C#/.NET & Distributed Systems

Hiring Organisation
Computer Futures
Location
West Midlands, United Kingdom
Employment Type
Permanent, Work From Home
position will suit a hands-on architect who enjoys working across the full software lifecycle, from solution design and architecture through to technical leadership, customer engagement and delivery. You'll help shape the future direction of a highly scalable warehouse automation platform used within complex distribution, logistics … understand requirements and translate business needs into technical solutions. Provide architectural support during Factory Acceptance Testing (FAT), Site Acceptance Testing (SAT), commissioning and customer deployments. Mentor developers and act as a technical leader across multiple project teams. Evaluate emerging technologies and recommend improvements to architecture, tooling and engineering practices. ...

Business Analyst

Location
Greater Lincolnshire, England, United Kingdom
supporting the implementation and integration of an e-commerce platform with Microsoft Dynamics 365. This is a hands‐on role that demands excellent stakeholder engagement and previous experience on digital transformation programmes. ABOUT THE CLIENT Our client is an award-winning digital transformation consultancy specialising in innovative software solutions … Dynamics 365 solutions and their integration with e-commerce platforms Analyse data flows, integrations and business processes Work alongside e-commerce specialists to improve customer journeys and online purchasing experiences Support backlog refinement, prioritisation and User Acceptance Testing (UAT) Identify risks, dependencies and business impacts throughout the lifecycle Support ...

Integration Product Manager

Location
Birmingham, England, United Kingdom
talk to you. The Integration Product Manager will work closely with cross‐functional stakeholders to drive day‐to‐day product strategy, execution, prioritization, and customer engagement across integration. This position is Full-Time and Remote, with a requirement to travel up to 40% of the time. Responsibilities Gains … thorough understanding of customer integration needs and uses that knowledge to help deliver enterprise products that provide an unparalleled connected experience. Translates business goals, system requirements, and end-user needs into an actionable integration product strategy. Identifies goals, metrics, and analytics to determine the business and operational value ...

PreSales Solution Consultant - Electronics Industry EMEA

Location
Metropolitan Borough of Solihull, England, United Kingdom
lead PreSales activities to drive software sales specifically for our MOM/MES portfolio, focusing on acquiring new customers and expanding existing electronic accounts Customer Engagement & Needs Assessment: Engage with customers and prospects to gather business and technical requirements, analyze market trends and existing IT infrastructure, identifying solutions … addressing customer needs to support sales efforts. Solution Demonstration & Positioning: Apply expertise in customer business needs, engineering/manufacturing processes, and industry standards to prepare and deliver compelling demonstrations of proposed software solutions, applying both customized and standard materials. Essential Communication: Articulate how our software solutions address customer ...

Regional Sales Manager, Retail

Location
Loughborough, England, United Kingdom
across Europe, Middle East and Africa within the Asset and Item Readers segment. This role focuses on driving growth through a combination of direct customer engagement and partner-led execution, working closely with system integrators, OEMs and solution providers. Success in this position requires a commercially driven … forecasting accuracy across all opportunities. Work closely with Product Management, Engineering and Marketing to support solution positioning and market adoption. Monitor market trends, customer requirements and competitive activity to support ongoing refinement of the vertical approach. Represent HID in customer engagements, partner interactions and industry events within ...

Dynamics 365 Developer

Hiring Organisation
The Woodland Trust
Location
Grantham, Lincolnshire, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
role in developing, supporting and evolving our Microsoft Dynamics 365 and Power Platform estate. The Role: Design and develop solutions across Dynamics 365, Customer Insights Journeys, and the Power Platform. Work with third-party suppliers to ensure effective transfer of knowledge, documentation, deployment processes and technical ownership … once a month on average. This is a full-time, 2-year fixed term contract. The Candidate: Experience developing and supporting Microsoft Dynamics 365 Customer Engagement and Power Platform solutions. Strong technical knowledge and experience working across Power Apps, Power Automate, Dataverse, C#, .NET, JavaScript and Azure DevOps ...

Business Development Executive

Hiring Organisation
LJ Recruitment Limited
Location
Shrewsbury, Shropshire, West Midlands, United Kingdom
Employment Type
Permanent
Salary
£35,000
+ commission + annual bonus | OTE up to £50,000 The opportunity Our client is a growing UK technology business developing innovative AI and customer engagement solutions for organisations across a range of sectors. The company is entering an exciting period of commercial growth and is now looking … will be to turn that research into conversations. You will use a combination of telephone, email and LinkedIn to introduce the business, understand potential customer requirements, qualify opportunities and secure meetings for the sales team. There is a strong emphasis on activity, ownership and results, so this role will ...

D365 CE / CRM Techno-Functional TSA Consultant

Location
Nottingham, England, United Kingdom
nurtured, and development is supported through clear, structured career paths. Our culture is built on trust, collaboration, curiosity, and a shared commitment to delivering customer success. Whether you're an experienced professional or just starting out, you’ll find the freedom to explore ideas, challenge convention, and shape your … . The role of Techno-Functional D365 CE Consultant Deliver excellence in technical/functional solution delivery based on high level designs aligned to customer requirements Take a key delivery role in project implementations, working with functional consultancy colleagues in Technical solution Design Deliver right first-time technical solutions ...

D365 CE / CRM Techno-Functional TSA Consultant

Location
Birmingham, England, United Kingdom
nurtured, and development is supported through clear, structured career paths. Our culture is built on trust, collaboration, curiosity, and a shared commitment to delivering customer success. Whether you're an experienced professional or just starting out, you’ll find the freedom to explore ideas, challenge convention, and shape your … . The role of Techno-Functional D365 CE Consultant Deliver excellence in technical/functional solution delivery based on high level designs aligned to customer requirements Take a key delivery role in project implementations, working with functional consultancy colleagues in Technical solution Design Deliver right first-time technical solutions ...

Sales & Marketing Executive

Hiring Organisation
Four Squared
Location
Solihull, West Midlands, United Kingdom
Employment Type
Full-Time
Salary
£25,000 - £30,000 per annum
career within a fast-paced, collaborative, and supportive environment. The role offers exposure to a wide range of activities, including digital marketing, lead generation, customer engagement, content creation, and sales support. Working closely with senior team members, you will play an active role in driving business growth while … sales and marketing strategies, building strong communication with clients, and exploring opportunities to expand the company's market presence. The role seeks to enhance customer acquisition efforts and provide valuable insights to drive sales performance . Key Responsibilities; Marketing Assist in planning and executing marketing campaigns across email, social ...

Product Owner (12 months FTC)

Location
Nottingham, England, United Kingdom
improve outcomes for millions of people. We are looking for a Product Owner who thrives in a collaborative, fast-moving environment and enjoys turning customer challenges into valuable product outcomes. This role is an opportunity to work at the heart of product development, partnering with Product Management, Engineering … solutions that solve real-world problems. What you'll be doing Own and manage the product backlog for your product area Translate business and customer requirements into clear user stories and acceptance criteria Prioritise work to maximise customer and commercial value Work closely with Engineering teams through sprint ...

Product Manager - Analytics & Data Products

Hiring Organisation
Microlise
Location
Nottingham, Nottinghamshire, East Midlands, United Kingdom
Employment Type
Permanent
Data and commercial teams to shape the strategy and roadmap for reporting, dashboards, analytics and data services turning complex data into products that improve customer outcomes and create commercial value. You'll also help identify where AI and machine learning could enhance customer experiences, automate workflows and unlock … insights. If you're a hands-on Product Manager who combines customer curiosity, commercial thinking and a strong understanding of analytics and data products, this could be a great opportunity to make a real impact. What youll be doing Define and communicate the product vision and roadmap for analytics ...

Product Manager - Analytics & Data Products

Location
Nottingham, England, United Kingdom
Data and commercial teams to shape the strategy and roadmap for reporting, dashboards, analytics and data services – turning complex data into products that improve customer outcomes and create commercial value. You'll also help identify where AI and machine learning could enhance customer experiences, automate workflows and unlock … insights. If you're a hands-on Product Manager who combines customer curiosity, commercial thinking and a strong understanding of analytics and data products, this could be a great opportunity to make a real impact. What you'll be doing Define and communicate the product vision and roadmap ...

Senior Production Engineer

Location
Hereford, England, United Kingdom
decisions. Act as a key technical link between Engineering, Production, Quality and Supply Chain. Bring manufacturing expertise to design reviews, technical discussions and customer engagements. About you You will be an experienced Production, Manufacturing or Industrialisation Engineer who combines strong technical capability with the confidence to lead, influence ...

Cyber and Information Assurance Consultant

Location
Nottingham, England, United Kingdom
Reporting to Reporting to Principal Cyber Consultant/Head of Services Location Location Remote-first, with attendance at Nexor’s Nottingham office and customer locations as required. Regular UK travel may form part of the role. Occasional international travel may arise. Role Purpose The Cyber and Information Assurance Consultant … needs, threat information and technical evidence into clear risk‐based recommendations. The role suits a cyber security, risk, assurance or systems professional seeking broader customer‐facing responsibility across defence, government and critical national infrastructure. Key Responsibilities Conduct cyber security and information assurance risk assessments. Identify threats, vulnerabilities, impacts ...

D365 CE Developers - Outside IR35

Location
West Midlands, England, United Kingdom
Plugin's, .Net, My leading client is looking for experienced D365 CE Developers to support a business delivering enhancements across a Microsoft Dynamics 365 Customer Engagement environment. This is a hands-on development role, focused on building secure, scalable and maintainable solutions across D365 CE, Azure integrations ...

D365 CE Developers - Outside IR35

Hiring Organisation
Experis
Location
West Midlands, United Kingdom
Employment Type
Contract
Plugin's, .Net, My leading client is looking for experienced D365 CE Developers to support a business delivering enhancements across a Microsoft Dynamics 365 Customer Engagement environment. This is a hands-on development role, focused on building secure, scalable and maintainable solutions across D365 CE, Azure integrations ...

Project Manager

Hiring Organisation
Proactive Global
Location
West Midlands, United Kingdom
Employment Type
Permanent
Salary
£60000 - £75000/annum
attend the office once a week, once a month, or as required , with the majority of time spent managing projects remotely or visiting customer sites . This role will involve travel across the UK (approximately 50% of the time) and additional travel across Europe (approximately 20%) to support project … delivery and customer engagement Job Type: Permanent Salary: Up to £75,000 (Negotiable) + 10% Bonus + £5,000 Car Allowance Key Responsibilities Manage the end-to-end delivery of automation projects , from planning through to final handover. Coordinate engineering, installation, commissioning, and customer teams throughout ...