26 to 50 of 537 Customer Engagement Jobs in the Midlands

environment that you believe could work for you then read on to find out more. The role: We are seeking a highly skilled and customer-focused Senior Customer Solutions Architect to join our team. The Senior CSA will play a pivotal role in ensuring our customers achieve their … desired outcomes by leveraging our products and services effectively, this will be achieved through various types of engagement which might include Professional Service. This role combines technical expertise, strategic thinking, and a deep understanding of customer needs to drive adoption, satisfaction, and long-term success. The role might … require traveling to customer sites, Company events and Conferences. The ideal Senior Customer Solutions Architect is a problem-solver with a strong technical background, excellent communication skills, and a passion for helping customers succeed. You will work closely with customers, Account Managers, internal teams, and stakeholders to design More ❯

environment that you believe could work for you then read on to find out more. The role: We are seeking a highly skilled and customer-focused Senior Customer Solutions Architect to join our team. The Senior CSA will play a pivotal role in ensuring our customers achieve their … desired outcomes by leveraging our products and services effectively, this will be achieved through various types of engagement which might include Professional Service. This role combines technical expertise, strategic thinking, and a deep understanding of customer needs to drive adoption, satisfaction, and long-term success. The role might … require traveling to customer sites, Company events and Conferences. The ideal Senior Customer Solutions Architect is a problem-solver with a strong technical background, excellent communication skills, and a passion for helping customers succeed. You will work closely with customers, Account Managers, internal teams, and stakeholders to design More ❯

environment that you believe could work for you then read on to find out more. The role: We are seeking a highly skilled and customer-focused Senior Customer Solutions Architect to join our team. The Senior CSA will play a pivotal role in ensuring our customers achieve their … desired outcomes by leveraging our products and services effectively, this will be achieved through various types of engagement which might include Professional Service. This role combines technical expertise, strategic thinking, and a deep understanding of customer needs to drive adoption, satisfaction, and long-term success. The role might … require traveling to customer sites, Company events and Conferences. The ideal Senior Customer Solutions Architect is a problem-solver with a strong technical background, excellent communication skills, and a passion for helping customers succeed. You will work closely with customers, Account Managers, internal teams, and stakeholders to design More ❯

environment that you believe could work for you then read on to find out more. The role: We are seeking a highly skilled and customer-focused Senior Customer Solutions Architect to join our team. The Senior CSA will play a pivotal role in ensuring our customers achieve their … desired outcomes by leveraging our products and services effectively, this will be achieved through various types of engagement which might include Professional Service. This role combines technical expertise, strategic thinking, and a deep understanding of customer needs to drive adoption, satisfaction, and long-term success. The role might … require traveling to customer sites, Company events and Conferences. The ideal Senior Customer Solutions Architect is a problem-solver with a strong technical background, excellent communication skills, and a passion for helping customers succeed. You will work closely with customers, Account Managers, internal teams, and stakeholders to design More ❯

environment that you believe could work for you then read on to find out more. The role: We are seeking a highly skilled and customer-focused Senior Customer Solutions Architect to join our team. The Senior CSA will play a pivotal role in ensuring our customers achieve their … desired outcomes by leveraging our products and services effectively, this will be achieved through various types of engagement which might include Professional Service. This role combines technical expertise, strategic thinking, and a deep understanding of customer needs to drive adoption, satisfaction, and long-term success. The role might … require traveling to customer sites, Company events and Conferences. The ideal Senior Customer Solutions Architect is a problem-solver with a strong technical background, excellent communication skills, and a passion for helping customers succeed. You will work closely with customers, Account Managers, internal teams, and stakeholders to design More ❯

environment that you believe could work for you then read on to find out more. The role: We are seeking a highly skilled and customer-focused Senior Customer Solutions Architect to join our team. The Senior CSA will play a pivotal role in ensuring our customers achieve their … desired outcomes by leveraging our products and services effectively, this will be achieved through various types of engagement which might include Professional Service. This role combines technical expertise, strategic thinking, and a deep understanding of customer needs to drive adoption, satisfaction, and long-term success. The role might … require traveling to customer sites, Company events and Conferences. The ideal Senior Customer Solutions Architect is a problem-solver with a strong technical background, excellent communication skills, and a passion for helping customers succeed. You will work closely with customers, Account Managers, internal teams, and stakeholders to design More ❯

Customer Support Executives play a vital role in our future success. We place great importance on our customers' success. Our mission is to deliver exceptional assistance with top-notch product knowledge and communication skills, consistently meeting and exceeding customer expectations. Role About the Company: Our client is a … eCommerce software provider based in Leicester (20 minute walk from train station). Their mission is to reimagine eCommerce by enhancing search, discovery, and customer engagement through a standout suite of innovative apps. About the Role: As a Junior Customer Support Executive Apprentice, you will join a … dynamic and supportive team, being the first line of support when a customer has a question. Your key responsibilities will include: Efficiently responding to inquiries via live chat Taking full ownership of customer inquiries from the initial chat to diagnosing problems and providing updates throughout the process Escalating More ❯

Data & AI Presales Architect you will be responsible for leading pre-sales engagements, supporting sales efforts, and designing modern Data & AI solutions tailored to customer needs. This role bridges business requirements and technical solutions, ensuring that proposed architectures align with best practices, scalability, and business objectives. Additionally, the role … includes involvement in project work, contributing to solution implementation and delivery. Responsibilities Lead pre-sales engagements, including customer meetings, workshops, and proof-of- concept (PoC) demonstrations. Design scalable and efficient Data & AI architectures, ensuring alignment with customer goals and industry best practices. Develop and present proposals, estimates, and … trends in Data, AI, and cloud platforms. Engage with customers throughout the sales and delivery lifecycle, ensuring clear communication and follow-ups. Maintain strong customer relationships by proactively addressing concerns and providing ongoing support. Duties Engaging in technical discovery sessions with customers. Developing high-level and detailed technical designs. More ❯

Come join us As a Customer Engagement Solution Architect, you will be a trusted advisor to clients, leading the design and implementation of complex Microsoft Dynamics 365 Customer Engagement (CE) and Power Platform solutions. You will work closely with stakeholders to define solution architecture, ensure alignment … and experiences Proven experience as a Solution Architect for Microsoft Dynamics 365 CE and Power Platform solutions. Deep expertise in D365 CE modules (Sales, Customer Service, Marketing, Field Service) and Power Platform (Power Apps, Power Automate, Power Virtual Agents, Power BI). Strong background in enterprise architecture, integration patterns … About you Proven experience as a Solution Architect for Microsoft Dynamics 365 CE and Power Platform solutions. Deep expertise in D365 CE modules (Sales, Customer Service, Marketing, Field Service) and Power Platform (Power Apps, Power Automate, Power Virtual Agents, Power BI). Strong background in enterprise architecture, integration patterns More ❯

SDC will report directly into the Service Delivery Manager . The role will involve a variety of tasks but primarily focusing on Service Administration , Customer Projects , Reporting and Liaison. The SDC will manage and monitor workloads for the Managed Services teams which resolve customer incidents , deliver managed services … and customer projects . They will be required to manage workloads and prioritise work across the teams in conjunction with the DBA Team Leads and Service Delivery Manager . The candidate will need strong communication skills .This role also requires the ability to troubleshoot issues and a passion for … Service Delivery and Customer Engagement . Role & Responsibilities Service Desk Administration . Provide 1st line support to customers . Help ensure an exceptional level of customer service . Fix and resolve issues and queries where possible . Review and raise monitoring alarms from customer systems via More ❯

SDC will report directly into the Service Delivery Manager . The role will involve a variety of tasks but primarily focusing on Service Administration , Customer Projects , Reporting and Liaison. The SDC will manage and monitor workloads for the Managed Services teams which resolve customer incidents , deliver managed services … and customer projects . They will be required to manage workloads and prioritise work across the teams in conjunction with the DBA Team Leads and Service Delivery Manager . The candidate will need strong communication skills .This role also requires the ability to troubleshoot issues and a passion for … Service Delivery and Customer Engagement . Role & Responsibilities Service Desk Administration . Provide 1st line support to customers . Help ensure an exceptional level of customer service . Fix and resolve issues and queries where possible . Review and raise monitoring alarms from customer systems via More ❯

SDC will report directly into the Service Delivery Manager . The role will involve a variety of tasks but primarily focusing on Service Administration , Customer Projects , Reporting and Liaison. The SDC will manage and monitor workloads for the Managed Services teams which resolve customer incidents , deliver managed services … and customer projects . They will be required to manage workloads and prioritise work across the teams in conjunction with the DBA Team Leads and Service Delivery Manager . The candidate will need strong communication skills .This role also requires the ability to troubleshoot issues and a passion for … Service Delivery and Customer Engagement . Role & Responsibilities Service Desk Administration . Provide 1st line support to customers . Help ensure an exceptional level of customer service . Fix and resolve issues and queries where possible . Review and raise monitoring alarms from customer systems via More ❯

SDC will report directly into the Service Delivery Manager . The role will involve a variety of tasks but primarily focusing on Service Administration , Customer Projects , Reporting and Liaison. The SDC will manage and monitor workloads for the Managed Services teams which resolve customer incidents , deliver managed services … and customer projects . They will be required to manage workloads and prioritise work across the teams in conjunction with the DBA Team Leads and Service Delivery Manager . The candidate will need strong communication skills .This role also requires the ability to troubleshoot issues and a passion for … Service Delivery and Customer Engagement . Role & Responsibilities Service Desk Administration . Provide 1st line support to customers . Help ensure an exceptional level of customer service . Fix and resolve issues and queries where possible . Review and raise monitoring alarms from customer systems via More ❯

SDC will report directly into the Service Delivery Manager . The role will involve a variety of tasks but primarily focusing on Service Administration , Customer Projects , Reporting and Liaison. The SDC will manage and monitor workloads for the Managed Services teams which resolve customer incidents , deliver managed services … and customer projects . They will be required to manage workloads and prioritise work across the teams in conjunction with the DBA Team Leads and Service Delivery Manager . The candidate will need strong communication skills .This role also requires the ability to troubleshoot issues and a passion for … Service Delivery and Customer Engagement . Role & Responsibilities Service Desk Administration . Provide 1st line support to customers . Help ensure an exceptional level of customer service . Fix and resolve issues and queries where possible . Review and raise monitoring alarms from customer systems via More ❯

SDC will report directly into the Service Delivery Manager . The role will involve a variety of tasks but primarily focusing on Service Administration , Customer Projects , Reporting and Liaison. The SDC will manage and monitor workloads for the Managed Services teams which resolve customer incidents , deliver managed services … and customer projects . They will be required to manage workloads and prioritise work across the teams in conjunction with the DBA Team Leads and Service Delivery Manager . The candidate will need strong communication skills .This role also requires the ability to troubleshoot issues and a passion for … Service Delivery and Customer Engagement . Role & Responsibilities Service Desk Administration . Provide 1st line support to customers . Help ensure an exceptional level of customer service . Fix and resolve issues and queries where possible . Review and raise monitoring alarms from customer systems via More ❯

SDC will report directly into the Service Delivery Manager . The role will involve a variety of tasks but primarily focusing on Service Administration , Customer Projects , Reporting and Liaison. The SDC will manage and monitor workloads for the Managed Services teams which resolve customer incidents , deliver managed services … and customer projects . They will be required to manage workloads and prioritise work across the teams in conjunction with the DBA Team Leads and Service Delivery Manager . The candidate will need strong communication skills .This role also requires the ability to troubleshoot issues and a passion for … Service Delivery and Customer Engagement . Role & Responsibilities Service Desk Administration . Provide 1st line support to customers . Help ensure an exceptional level of customer service . Fix and resolve issues and queries where possible . Review and raise monitoring alarms from customer systems via More ❯

SDC will report directly into the Service Delivery Manager . The role will involve a variety of tasks but primarily focusing on Service Administration , Customer Projects , Reporting and Liaison. The SDC will manage and monitor workloads for the Managed Services teams which resolve customer incidents , deliver managed services … and customer projects . They will be required to manage workloads and prioritise work across the teams in conjunction with the DBA Team Leads and Service Delivery Manager . The candidate will need strong communication skills .This role also requires the ability to troubleshoot issues and a passion for … Service Delivery and Customer Engagement . Role & Responsibilities Service Desk Administration . Provide 1st line support to customers . Help ensure an exceptional level of customer service . Fix and resolve issues and queries where possible . Review and raise monitoring alarms from customer systems via More ❯

SDC will report directly into the Service Delivery Manager . The role will involve a variety of tasks but primarily focusing on Service Administration , Customer Projects , Reporting and Liaison. The SDC will manage and monitor workloads for the Managed Services teams which resolve customer incidents , deliver managed services … and customer projects . They will be required to manage workloads and prioritise work across the teams in conjunction with the DBA Team Leads and Service Delivery Manager . The candidate will need strong communication skills .This role also requires the ability to troubleshoot issues and a passion for … Service Delivery and Customer Engagement . Role & Responsibilities Service Desk Administration . Provide 1st line support to customers . Help ensure an exceptional level of customer service . Fix and resolve issues and queries where possible . Review and raise monitoring alarms from customer systems via More ❯

SDC will report directly into the Service Delivery Manager . The role will involve a variety of tasks but primarily focusing on Service Administration , Customer Projects , Reporting and Liaison. The SDC will manage and monitor workloads for the Managed Services teams which resolve customer incidents , deliver managed services … and customer projects . They will be required to manage workloads and prioritise work across the teams in conjunction with the DBA Team Leads and Service Delivery Manager . The candidate will need strong communication skills .This role also requires the ability to troubleshoot issues and a passion for … Service Delivery and Customer Engagement . Role & Responsibilities Service Desk Administration . Provide 1st line support to customers . Help ensure an exceptional level of customer service . Fix and resolve issues and queries where possible . Review and raise monitoring alarms from customer systems via More ❯

SDC will report directly into the Service Delivery Manager . The role will involve a variety of tasks but primarily focusing on Service Administration , Customer Projects , Reporting and Liaison. The SDC will manage and monitor workloads for the Managed Services teams which resolve customer incidents , deliver managed services … and customer projects . They will be required to manage workloads and prioritise work across the teams in conjunction with the DBA Team Leads and Service Delivery Manager . The candidate will need strong communication skills .This role also requires the ability to troubleshoot issues and a passion for … Service Delivery and Customer Engagement . Role & Responsibilities Service Desk Administration . Provide 1st line support to customers . Help ensure an exceptional level of customer service . Fix and resolve issues and queries where possible . Review and raise monitoring alarms from customer systems via More ❯

SDC will report directly into the Service Delivery Manager . The role will involve a variety of tasks but primarily focusing on Service Administration , Customer Projects , Reporting and Liaison. The SDC will manage and monitor workloads for the Managed Services teams which resolve customer incidents , deliver managed services … and customer projects . They will be required to manage workloads and prioritise work across the teams in conjunction with the DBA Team Leads and Service Delivery Manager . The candidate will need strong communication skills .This role also requires the ability to troubleshoot issues and a passion for … Service Delivery and Customer Engagement . Role & Responsibilities Service Desk Administration . Provide 1st line support to customers . Help ensure an exceptional level of customer service . Fix and resolve issues and queries where possible . Review and raise monitoring alarms from customer systems via More ❯

SDC will report directly into the Service Delivery Manager . The role will involve a variety of tasks but primarily focusing on Service Administration , Customer Projects , Reporting and Liaison. The SDC will manage and monitor workloads for the Managed Services teams which resolve customer incidents , deliver managed services … and customer projects . They will be required to manage workloads and prioritise work across the teams in conjunction with the DBA Team Leads and Service Delivery Manager . The candidate will need strong communication skills .This role also requires the ability to troubleshoot issues and a passion for … Service Delivery and Customer Engagement . Role & Responsibilities Service Desk Administration . Provide 1st line support to customers . Help ensure an exceptional level of customer service . Fix and resolve issues and queries where possible . Review and raise monitoring alarms from customer systems via More ❯

SDC will report directly into the Service Delivery Manager . The role will involve a variety of tasks but primarily focusing on Service Administration , Customer Projects , Reporting and Liaison. The SDC will manage and monitor workloads for the Managed Services teams which resolve customer incidents , deliver managed services … and customer projects . They will be required to manage workloads and prioritise work across the teams in conjunction with the DBA Team Leads and Service Delivery Manager . The candidate will need strong communication skills .This role also requires the ability to troubleshoot issues and a passion for … Service Delivery and Customer Engagement . Role & Responsibilities Service Desk Administration . Provide 1st line support to customers . Help ensure an exceptional level of customer service . Fix and resolve issues and queries where possible . Review and raise monitoring alarms from customer systems via More ❯

SDC will report directly into the Service Delivery Manager . The role will involve a variety of tasks but primarily focusing on Service Administration , Customer Projects , Reporting and Liaison. The SDC will manage and monitor workloads for the Managed Services teams which resolve customer incidents , deliver managed services … and customer projects . They will be required to manage workloads and prioritise work across the teams in conjunction with the DBA Team Leads and Service Delivery Manager . The candidate will need strong communication skills .This role also requires the ability to troubleshoot issues and a passion for … Service Delivery and Customer Engagement . Role & Responsibilities Service Desk Administration . Provide 1st line support to customers . Help ensure an exceptional level of customer service . Fix and resolve issues and queries where possible . Review and raise monitoring alarms from customer systems via More ❯

impressive period of growth. They are looking for a Senior CRM Manager to join the team, reporting into the Head of CRM to drive customer initiatives at a pivotal period of growth business. It is essential that this hire be a hands-on technical CRM expert. The successful candidate … will be responsible for delivering data-driven strategies to enhance customer engagement, retention, and loyalty. They will drive customer communications across email, SMS and push. The role: Ownership of the customer database Implementing a test and learn approach to CRM to strengthen customer relationships Enhancing … the customer journey by delivering data led customer campaigns and optimising them throughout the customer lifecycle Segment customers effectively using data and insights to personalise customer comms Analyst CRM performance and report back the results to the Head of CRM and wider business Analyse customer More ❯