26 to 50 of 91 Customer Engagement Jobs in the Midlands

OneAdvanced The Principal Product Manager is a senior individual contributor within the product management function, accountable for defining and delivering the long-term product, customer, commercial, and technology strategy across a portfolio of products, business domains, or product ecosystems. The role is responsible for shaping investment priorities, product direction … influencing business strategy, product operating models, AI adoption, governance frameworks, and cross-functional decision making. Working across executive leadership, engineering, design, commercial, legal, and customer communities, the role ensures the portfolio delivers sustainable commercial growth, market differentiation, customer value, and strategic advantage. What You Will Do Maintain payroll ...

Ireland customers using the ERP system - Process spare parts and service-related orders for UK & Ireland customers using the ERP system - Coordinate customer returns, repairs, invoicing, and credit processes via ERP - Proactively monitor and manage open orders to ensure ontime delivery - Expedite sales order backlog to maximise billing output … Customer Service - Maintain and build strong relationships with our customers/suppliers to ensure satisfaction - Provide high-quality, responsive customer service across all forms of communication channels in line with SLA's E-Store & Sales Initiatives - Support customer engagement through the E-Store strategy - Assist customer ...

Ireland customers using the ERP system - Process spare parts and service-related orders for UK & Ireland customers using the ERP system - Coordinate customer returns, repairs, invoicing, and credit processes via ERP - Proactively monitor and manage open orders to ensure ontime delivery - Expedite sales order backlog to maximise billing output … Customer Service - Maintain and build strong relationships with our customers/suppliers to ensure satisfaction - Provide high-quality, responsive customer service across all forms of communication channels in line with SLA's E-Store & Sales Initiatives - Support customer engagement through the E-Store strategy - Assist customer ...

Chief Digital Information Office (CDIO). You’ll be assigned to one of our work areas which includes: Business Tax Personal Tax Customer Engagement Finance & Corporate Services Response, Exceptions & Analytics Security and Resilience Portfolio Valuation Office Key Responsibilities Business Analysis Delivery:Lead the planning and execution of business … lifecycle.Leadership & Mentoring:Provide guidance and support to Business Analysts within your area.Act as a mentor and escalation point, promoting best practice and professional growth.Stakeholder Engagement & Collaboration:Build strong relationships with stakeholders across business and technical domains.Facilitate workshops, interviews, and other engagement activities to gather and validate requirements.Communicate findings ...

role in driving JCB’s adoption of our suite of sales and marketing tools. In this role, you’ll lead the rollout of engagement programme, ensuring a consistent, high-quality digital experience across our global dealer network. You’ll combine creativity with strong analytical skills to increase adoption, improve … role involve day to day? Driving the global adoption strategy for JCB’s dealer-facing digital sales and marketing platforms Designing and implementing automated engagement programmes, including onboarding journeys, personalised communications, feature awareness campaigns and dealer re-engagement initiatives Analysing platform usage, adoption and engagement data ...

management-level, hands‐on role for someone who is comfortable owning complex security sales cycles end‐to‐end and speaking credibly with senior customer stakeholders about cyber security, AI security and cloud security, while collaborating with our architects and engineers.Key responsibilities1. Market positioning, campaigns and thought leadershipBuild … accounts.Run regular opportunity reviews with Product and Services to clarify where sales, delivery or IP input is required; unblock actions and keep opportunities moving.Use customer and market insight to highlight recurring patterns and emerging themes, feeding them into the Product roadmap and Services workforce planning.4. Microsoft and strategic partner ...

locations may be required. (Company Car) About This Role: Lead the delivery of innovative front-of-house technology solutions across Compass Group brands, enhancing customer experience, improving operational efficiency, and supporting business growth. Working closely with operational and technology teams, you'll drive the adoption of EPOS, mobile apps … kiosks, digital ordering, loyalty platforms, AI solutions, and other emerging technologies. This hybrid role involves regular site and client visits, supporting business transformation, client engagement, and technology-led growth initiatives. Key Responsibilities: Customer and Client Satisfaction Partner with Brand Directors, Operations Directors and Regional Managers to understand business ...

maintaining and fault-finding on a network of EV charging points within a localised area, while representing the company in a professional and customer-focused manner. Customer engagement and service are just as important in this role as the technical expertise required to diagnose and resolve faults. … digital software Strong understanding of current electrical regulations and a commitment to maintaining compliance Ability to follow safe working procedures at all times Excellent customer service skills, with a friendly and professional manner Strong communication and problem-solving skills Essential Requirements Level 3 qualification in Electrical Installations Experience installing ...

maintaining and fault-finding on a network of EV charging points within a localised area, while representing the company in a professional and customer-focused manner. Customer engagement and service are just as important in this role as the technical expertise required to diagnose and resolve faults. … digital software Strong understanding of current electrical regulations and a commitment to maintaining compliance Ability to follow safe working procedures at all times Excellent customer service skills, with a friendly and professional manner Strong communication and problem-solving skills Essential Requirements Level 3 qualification in Electrical Installations Experience installing ...

experiences. You’ll also enhance product discovery and differentiation via search, merchandising, content management, and personalised engagement. Additionally, you'll lead initiatives that strengthen customer relationships, loyalty, and omni-channel experiences while evolving our Training App to deepen community engagement.WHAT YOU'LL BE DOING:Define and execute the Digital … eCommerce product strategy, ensuring customer-centric innovation that drives engagement and revenue.Actively support the team in translating strategic objectives into executional roadmaps, ensuring high-velocity testing, iteration, and optimization.Own and evolve the value proposition for Gymshark's digital channels, balancing customer needs with business objectives.Act ...

experiences. You’ll also enhance product discovery and differentiation via search, merchandising, content management, and personalised engagement. Additionally, you'll lead initiatives that strengthen customer relationships, loyalty, and omni-channel experiences while evolving our Training App to deepen community engagement. WHAT YOU'LL BE DOING: Define and execute … Digital eCommerce product strategy, ensuring customer-centric innovation that drives engagement and revenue. Actively support the team in translating strategic objectives into executional roadmaps, ensuring high-velocity testing, iteration, and optimization. Own and evolve the value proposition for Gymshark's digital channels, balancing customer needs with business ...

which LRQA will provide support. The following list is indicative of the overall expectations of the role (not exhaustive): In conjunction with the Customer Engagement Manager and Cyber Incident Manager, manage the collective technical response to customer cyber incidents.In conjunction with the DSS leadership, develop and drive … Hybrid environments.Conduct digital imaging and forensic investigation tasks on Windows and Linux hosts.Conduct initial triage on suspicious artefacts using both commercial and bespoke toolsProvide customer training engagements to develop internal and external stakeholder preparedness for dealing with cyber incidents.Provide written and verbal reports to the wider IR team, senior ...

daily lives are being conceived and manufactured using our Product Lifecycle Management (PLM) software. Key Responsibilities: As a Technical Account Manager, you'll drive customer success and business growth by building and maintaining strategic relationships with key accounts. You will focus on customers within the process industry in sectors … like Pharmaceuticals. Cosmetics, Consumer Packaged Goods & Retail and Food Industry 1. Strategic Customer Engagement & Relationship Building: Develop and nurture strategic relationships with key accounts, acting as a trusted technical advisor to understand their business objectives, challenges, and future architectural vision. Work collaboratively with sales, services, and product teams ...

which LRQA will provide support. The following list is indicative of the overall expectations of the role (not exhaustive): In conjunction with the Customer Engagement Manager and Cyber Incident Manager, manage the collective technical response to customer cyber incidents. In conjunction with the DSS leadership, develop … digital imaging and forensic investigation tasks on Windows and Linux hosts. Conduct initial triage on suspicious artefacts using both commercial and bespoke tools Provide customer training engagements to develop internal and external stakeholder preparedness for dealing with cyber incidents. Provide written and verbal reports to the wider IR team ...

Applications Engineer to join their Industrial Quality Solutions team. This is an excellent opportunity for a metrology professional to combine technical expertise with customer engagement while working with industry-leading measurement technologies across the UK and Ireland. The Role As an Applications Engineer, you will … troubleshooting expertise. You will play a key role in helping customers maximise the value of their investment whilst contributing to business growth and customer satisfaction. You'll work with a range of advanced measurement technologies, including: Coordinate Measuring Machines (CMMs) Optical Measurement Systems X-Ray/Computed Tomography ...

supporting the implementation and integration of an e-commerce platform with Microsoft Dynamics 365. This is a hands-on role that demands excellent stakeholder engagement and previous experience on digital transformation programmes. ABOUT THE CLIENT Our client is an award-winning digital transformation consultancy specialising in innovative software solutions … Dynamics 365 solutions and their integration with e-commerce platforms Analyse data flows, integrations and business processes Work alongside e-commerce specialists to improve customer journeys and online purchasing experiences Support backlog refinement, prioritisation and User Acceptance Testing (UAT) Identify risks, dependencies and business impacts throughout the lifecycle Support ...

lead PreSales activities to drive software sales specifically for our MOM/MES portfolio, focusing on acquiring new customers and expanding existing electronic accounts Customer Engagement & Needs Assessment: Engage with customers and prospects to gather business and technical requirements, analyze market trends and existing IT infrastructure, identifying solutions … addressing customer needs to support sales efforts. Solution Demonstration & Positioning: Apply expertise in customer business needs, engineering/manufacturing processes, and industry standards to prepare and deliver compelling demonstrations of proposed software solutions, applying both customized and standard materials. Essential Communication: Articulate how our software solutions address customer ...

company delivering innovative encryption and secure communications solutions to some of the country's most demanding customers. Combining deep technical expertise with an agile, customer-focused approach, they are challenging the status quo and proving that world-class capability can come from a dynamic and ambitious SME. Key Responsibilities … Customer facing, increasing understanding of our products and solutions through customer meetings, demonstrations and providing thought leadership content Supporting early stage customer engagement with technical expertise Translating requirements into clear, realistic solution approaches Working alongside business development to shape opportunities Identifying technical risks, dependencies and constraints ...

field-based role with remote and hybrid working supported and will play a key role in identifying new business opportunities, developing strategic customer relationships, and driving sales growth across both existing and emerging market sectors. The successful candidate will work closely with the wider Sales & Business Development team, technical … stakeholders, delivery functions, technology partners, and senior leadership to develop opportunities and convert customer requirements into project and service revenues. This role offers an excellent blend of business development, customer engagement, commercial strategy, and solution selling, making it ideal for candidates looking to develop their career within ...

digital consultancies in Europe. Job DescriptionAre you passionate about helping organisations unlock the full value of their enterprise data We are seeking an experienced, customer-centric Senior Oracle Fusion Reporting Consultant to join our growing Oracle Cloud Managed Services practice. This is an exciting opportunity for a seasoned Oracle … requirements and translate them into effective reporting solutions that provide actionable insights.Stay informed of Oracle Cloud reporting enhancements and recommend innovative approaches to improve customer outcomes.Customer Engagement & Stakeholder ManagementServe as the primary reporting subject matter expert and trusted advisor for Managed Services customers.Develop and maintain strong relationships with ...

scale while challenging outdated practices.* Position Access LG-TEC as the innovative partner driving AI-powered transformation across UK local government.Market leadership and customer growth* Position Access LG-TEC as the go-to provider for councils, local authorities, and care organisations.* Raise market visibility through PR, thought leadership, conference … speaking, and sector engagement.* Develop strategies to grow revenue within the existing customer base through product adoption, cross-sell, and service expansion.* Continuously refine the Ideal Customer Profile to ensure all marketing targets the right organisations.Digital and data* Oversee integrated campaigns using SEO, SEM, social media, email, content ...

public and defence sector organisations.As a senior member of the team, you'll play a key role in shaping workplace transformation strategies, supporting major customer programmes, and driving technical excellence across both pre-sales and delivery engagements.What you'll doLead the design and implementation of enterprise-scale workplace solutionsAct … technical authority, providing governance and assurance across in-flight projectsSupport customer strategy and opportunity discussions, presenting solutions from both a technical and business perspectiveOwn the creation of technical solutions, pre-sales responses, and associated cost modelsIdentify and mitigate technical risks throughout the project lifecycleSupport the remediation of complex bids ...

into deliverable solutions. The opportunity As Interoperability Product Owner/Product Manager, you'll sit at the heart of the product lifecycle, bringing together customer needs, commercial priorities, technical considerations and strategic objectives. You'll work with customers and internal stakeholders to understand what they need, why they need … with Technical Architects and Delivery Managers across multiple programmes, helping teams understand priorities, making sure progress is visible and ensuring development remains aligned with customer expectations, delivery plans and wider portfolio objectives. You'll also take ownership of product releases from planning through to completion. This will include defining ...

D365 CE + strong Power Automate A high-growth Microsoft Partner is looking for a Senior D365 CE Functional Consultant to join their expanding Customer Engagement practice. This is a senior, client-facing role for someone who knows CE inside-out, can lead workshops, shape solutions … remote role with occasional client visits, open to candidates across the UK or Ireland . Key Responsibilities Lead functional delivery across D365 CE (Sales, Customer Service, Marketing, core CRM) Run discovery workshops and translate requirements into clear solution designs Configure CE, manage build cycles, and support testing and deployment ...

Revenue-Generating Activities: Develop and execute joint go-to-market and growth plans with assigned vendors to increase revenue, gross profit, pipeline creation, and customer engagement across the Enterprise and Networks business.Certification and Compliance: Maintain and improve SCC’s vendor accreditations, certifications, and specialisations by coordinating training, tracking … that expand SCC’s vendor value proposition, including marketplace partnerships, services alignment, and other vendor-led growth programmes that enhance route to market and customer relevance.Financial Management: Maximise vendor investment by securing and managing rebates, marketing development funds, business development funding, and other commercial incentives, ensuring effective allocation, governance ...