101 to 114 of 114 Customer Experience Jobs in the Midlands

this role is to support the Maintenance Ops Stores and Workshop Team Leader and Maintenance Ops Manager in supplying a world-class repair and build service to my clients' customer base. You will maximise team effectiveness and productivity and ensure all contractual SLA's and efficiency metrics are met to deliver this world-class customer experience. You will … liaise closely with peers in Enterprise Field Service to support and implement improvement strategies, performing over and above in the workshop functions enabling my client to meet contractual customer SLA's. Resonsibilities To carry out Workshop warranty and break fix repairs on all products supported by the company including laptops, desktops, switches, routers and printers Have a good understanding … Bitlocker and Mcafee Drive Encryption What you'll need to succeed Have the required skills and hold the relevant accreditations to repair and build kit on all portfolio and customer-owned stock including HPI/HPE, Lenovo, Dell, Cisco and Draytek Ability to support their Team Leader and Line Manager through transformational changes. Ability to process complex ideas and More ❯

this role is to support the Maintenance Ops Stores and Workshop Team Leader and Maintenance Ops Manager in supplying a world-class repair and build service to my clients' customer base. You will maximise team effectiveness and productivity and ensure all contractual SLA's and efficiency metrics are met to deliver this world-class customer experience. You will … liaise closely with peers in Enterprise Field Service to support and implement improvement strategies, performing over and above in the workshop functions enabling my client to meet contractual customer SLA's. Resonsibilities To carry out Workshop warranty and break fix repairs on all products supported by the company including laptops, desktops, switches, routers and printers Have a good understanding … Bitlocker and Mcafee Drive Encryption What you'll need to succeed Have the required skills and hold the relevant accreditations to repair and build kit on all portfolio and customer-owned stock including HPI/HPE, Lenovo, Dell, Cisco and Draytek Ability to support their Team Leader and Line Manager through transformational changes. Ability to process complex ideas and More ❯

this role is to support the Maintenance Ops Stores and Workshop Team Leader and Maintenance Ops Manager in supplying a world-class repair and build service to my clients' customer base. You will maximise team effectiveness and productivity and ensure all contractual SLA's and efficiency metrics are met to deliver this world-class customer experience. You will … liaise closely with peers in Enterprise Field Service to support and implement improvement strategies, performing over and above in the workshop functions enabling my client to meet contractual customer SLA's. Resonsibilities To carry out Workshop warranty and break fix repairs on all products supported by the company including laptops, desktops, switches, routers and printers Have a good understanding … Bitlocker and Mcafee Drive Encryption What you'll need to succeed Have the required skills and hold the relevant accreditations to repair and build kit on all portfolio and customer-owned stock including HPI/HPE, Lenovo, Dell, Cisco and Draytek Ability to support their Team Leader and Line Manager through transformational changes. Ability to process complex ideas and More ❯

and execute strategic sales plans to penetrate new markets and drive revenue. Build trusted relationships with senior stakeholders across target accounts. Collaborate cross-functionally with marketing, product, legal, and customer success teams to align efforts and deliver seamless customer experience. Conduct needs assessments, deliver tailored product demonstrations, and craft winning proposals. Maintain a robust pipeline using CRM tools … analysing digital needs and commercial decision-making processes. Outstanding relationship-building, communication, and consultative selling skills. Commercial acumen and a data-driven approach to identifying and developing new opportunities. Experience with CRM tools (Workbooks, Salesforce, HubSpot) and sales enablement platforms. You're a self-motivated, strategic thinker who takes initiative and delivers . You will enjoy working independently , managing More ❯

this role is to support the Maintenance Ops Stores and Workshop Team Leader and Maintenance Ops Manager in supplying a world class repair and build service to BT's customer base and BT owned inventory. Maximising team effectiveness and productivity and ensuring all contractual SLA's and efficiency metrics are met to deliver this world class customer experience. … To liaise closely with peers in Enterprise Field Service to support and implement improvement strategies. Performing over and above in the Workshop functions enabling BT to meet contractual customer SLA's. What you'll be doing • To carry out Workshop warranty and break fix repairs on all products supported by the company including laptops, desktops, switches, routers and printers … Desk, Field Engineering teams and other operational departments. Skills required • Have the required skills and hold the relevant accreditations to repair and build kit on all BT portfolio and customer owned stock including HPI/HPE, Lenovo, Dell, Cisco and Draytek • Ability to support their Team Leader and Line Manager through transformational changes. • Ability to process complex ideas and More ❯

and manage multiple vehicle updates simultaneously. • Raise and oversee Software Over The Air (SOTA) campaigns, collecting and analysing logs from both vehicle and offboard environments. • Conduct static and dynamic customer function tests, including current draw testing and data analysis. • Document test results using JIRA and X-RAY, providing valuable insights to technical leads for sign-off decisions. • Utilise advanced … skills with a structured approach to tackling technical challenges. • Proficiency in data analysis and reporting, with the ability to validate and interpret engineering documents. • Competency in Microsoft Office and experience with test management tools like JIRA and X-RAY. • A full UK driving licence with a clean record and a commitment to safety standards. This role is pivotal to … mission of delivering modern luxury through advanced engineering and technology. By joining as a Software Development Engineer, you will contribute to the seamless integration of software systems that enhance customer experiences and meet stringent regulatory standards. Your work will play a key role in ensuring the company remains at the forefront of the automotive industry. Location: The role is More ❯

role where you'll architect and implement cutting-edge AI solutions that will fundamentally change how we operate - from personalising meal plans to optimising our supply chain and enhancing customer experiences. You'll be joining at an exciting inflection point where we're ready to leverage AI and build on the strong foundations we've created to scale our … business, building systems that can handle personalisation at scale, and creating innovative solutions that differentiate Years in the competitive pet food market while maintaining our commitment to quality and customer trust. ??????? Reporting & Leadership Reports directly to Co-Founder/Chief Digital Officer. Collaborates with all Department Leads – Software Engineering, Supply Chain, Finance, Marketing, Operations Key Responsibilities Lead the integration … of AI across all aspects of Years, from customer-facing applications to internal operations Design and implement AI-powered solutions using tools like n8n, Claude with MCP Servers, and LangChain Develop intelligent automation workflows that enhance efficiency and enable new capabilities Collaborate with cross-functional teams to identify and prioritise AI opportunities Stay current with AI developments and bring More ❯

role) Work pattern: Monday- Friday (8:30-5:30) Employment type: Permanent THE ROLE Are you an energetic and motivated leader with a passion for technology and delivering exceptional customer experiences? We're looking for an experienced Professional Services Manager to take ownership of our professional services function. In this key leadership role, you'll be responsible for managing … are delivered effectively and clients receive the highest level of service. If you're a team player with a proven track record of leading high-performing teams and driving customer satisfaction, we want to hear from you. This role involves managing a team of six professionals while taking a hands-on lead in overseeing client infrastructure. The ideal candidate … operations. Managing and maintaining our clients' print solution environments, ensuring seamless service delivery and performance. Collaborate with various departments to ensure project success. Be the lead in providing excellent customer service and maintaining strong client relationships. Work in a hybrid role with easy access to either our London or Birmingham office, as well as being able to attend client More ❯

business-critical infrastructure solutions for over 25 years. Pedigree: Acquired by Databarracks in Dec 24 - award-winning, industry pioneer of IT resilience and continuity managed services Values: Obsessed with customer service. Team focussed. Innovation driven Your Background/Skills: Sales, Contract Renewals, Upselling, Crosselling, Client Relationship Management, Sales Strategy, Customer Success. Sectors: IT, Tech, SaaS, Cloud, Cyber, Managed … date. Hit (and Crush) Your Targets: Deliver results that speak for themselves! Consistently exceed monthly, quarterly, and annual quotas with your drive and determination. Inspire Advocacy & Referrals: Create amazing customer experiences that fuel glowing testimonials, success stories, and invaluable word-of-mouth referrals. Stay One Step Ahead: Keep a finger on the pulse of the market! Monitor competitor moves More ❯

Coordinating delivery across software platforms that integrate real-time data feeds, third-party APIs, and internal optimisation tools. Supporting diverse workstreams such as building expansion, product optimisation, and enhanced customer experiences. You'll work on engaging programmes involving data platforms, operational automation, and innovative broadcasting solutions. What we're looking for: 5-10 years of experience in project More ❯

future growth on the horizon – this is the perfect time to be joining! The Role: Design and recommend technology-driven solutions that streamline operations, drive efficiency, and elevate the customer experience. Oversee end-to-end delivery of IT initiatives, managing scope, timelines, budgets, and quality to ensure successful project outcomes. Leverage data insights to inform business decisions and evaluate … performance metrics. The Candidate: Strong background as a Business Analyst with hands-on experience in process improvement and project delivery Familiar with Microsoft technologies, including Azure and Microsoft 365 Clear and confident communicator The Package: Base salary: up to £55,000 Bonus Private Medical Insurance Income Protection Life assurance Interested? If you think you're right for this role More ❯

and benefits What We're Looking For: Proven success in account management or B2B tech sales Strategic thinker with a proactive, consultative approach Strong communicator, collaborator, and customer champion Passionate about IT, Cloud, SaaS, Cyber, or Managed Services Your Role: Own client relationships and renewals Drive up selling & cross-selling opportunities Deliver strategic account growth plans Work closely with … Sales Development to convert leads Provide exceptional customer experiences that generate advocacy Benefits: Work with a market leader within the MSP/VAR space Be part of a customer-obsessed, team-driven culture Enjoy a clear path for growth and high earnings potential Make your mark on a growing, high-impact sales function Interested? Reach out to Kylie More ❯

this role is to support the Maintenance Ops Stores and Workshop Team Leader and Maintenance Ops Manager in supplying a world-class repair and build service to my clients' customer base. You will maximise team effectiveness and productivity and ensure all contractual SLA's and efficiency metrics are met to deliver this world-class customer experience. You will … liaise closely with peers in Enterprise Field Service to support and implement improvement strategies, performing over and above in the workshop functions enabling my client to meet contractual customer SLA's. This is great opportunity to embed yourself in a world class organsiation with a view to securing strong career progress. This role is open to candidate of all More ❯

this role is to support the Maintenance Ops Stores and Workshop Team Leader and Maintenance Ops Manager in supplying a world-class repair and build service to my clients' customer base. You will maximise team effectiveness and productivity and ensure all contractual SLA's and efficiency metrics are met to deliver this world-class customer experience. You will … liaise closely with peers in Enterprise Field Service to support and implement improvement strategies, performing over and above in the workshop functions enabling my client to meet contractual customer SLA's. This is great opportunity to embed yourself in a world class organsiation with a view to securing strong career progress. This role is open to candidate of all More ❯