IT Technical Support (1st Line)
- Hiring Organisation
- Walsall Healthcare NHS Trust
- Location
- Walsall, WS29PS, United Kingdom
- Salary
- £27485.00 to £30162.00
platforms used in a NHS environment. Experience working in a busy Service Desk environment. Experience in resolving technical and complex faults. Knowledge of Microsoft Applications, such as Active Directory. Knowledge of Office 365. Desirable Experience in support printer installations and fault finding. Experience in hardware fault finding and trouble … shooting. Key Competencies Essential Knowledge of Microsoft products and their use. Working knowledge of Active Directory Desirable Knowledge of Hospital Systems, such as Careflow PAS, EMIS, Vitals, PACS, CRIS Knowledge of ITSM tools and their usage Skills and Aptitude Essential Ability to work under pressure, maintaining a calm manner. ...