1 to 25 of 169 Microsoft 365 Jobs in the Midlands

Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide … 3rd line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory … Azure AD and other cloud-based platforms. • Plan, implement, and manage migration projects, particularly around Microsoft 365 and other cloud solutions. • Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 More ❯

M365 Data Specialist £35,000 - £38,000 + Annual Bonus + Progression + Pension + Holiday + Benefits Ross-on-Wye Are you a skilled in Microsoft 365 and Power Platforms? Looking for a varied and impactful role supporting global operations? This is a fantastic opportunity to join a growing international business where you'll take ownership … and environmental safety through landmine and UXO remediation, marine surveys, and risk consultancy. Working closely with the IT Manager and wider operations teams, you'll manage data pipelines, maintain Microsoft 365 services, and help shape the long-term IT strategy-while also resolving user issues and promoting best practices across the organisation. On offer is an excellent … The Role: Manage and maintain data systems and pipelines, ensuring security and accessibility across departments Develop and support Power Platform solutions, including Power Apps and Power Automate flows Support Microsoft 365 environment including SharePoint, Intune, Entra ID, Teams, and Defender Contribute to the ongoing migration from legacy systems and strengthen the organisation's cloud-first strategy Deliver More ❯

M365 Data Specialist £35,000 - £38,000 + Annual Bonus + Progression + Pension + Holiday + Benefits Ross-on-Wye Are you a skilled in Microsoft 365 and Power Platforms? Looking for a varied and impactful role supporting global operations? This is a fantastic opportunity to join a growing international business where you'll take ownership … and environmental safety through landmine and UXO remediation, marine surveys, and risk consultancy. Working closely with the IT Manager and wider operations teams, you'll manage data pipelines, maintain Microsoft 365 services, and help shape the long-term IT strategy-while also resolving user issues and promoting best practices across the organisation. On offer is an excellent … The Role: Manage and maintain data systems and pipelines, ensuring security and accessibility across departments Develop and support Power Platform solutions, including Power Apps and Power Automate flows Support Microsoft 365 environment including SharePoint, Intune, Entra ID, Teams, and Defender Contribute to the ongoing migration from legacy systems and strengthen the organisation's cloud-first strategy Deliver More ❯

IT Support Engineer Permanent - On-site - Northampton - Up to £30k per annum + Bonus Are you a tech-savvy Systems Support Engineer with a strong background in Microsoft 365, Exchange, and CRM platforms? We’re working with a dynamic and growing organisation that is seeking a proactive and reliable Systems Support Engineer to … join their team. Key Responsibilities: Provide 1st/2nd line support across a range of IT systems and users. Maintain and support Microsoft 365 (including Office 365, Azure AD, and Exchange Online). Troubleshoot issues related to cloud and on-premise infrastructure. Support users with CRM platforms – preferably Zoho, but experience with other CRM systems … will also be considered. Assist with systems upgrades, migrations, and documentation. Key Skills & Experience Required: Proven experience supporting Microsoft 365 , including Office 365, Azure AD , and Exchange . Solid understanding of cloud services and Active Directory integration. Experience supporting or administering CRM systems – Zoho CRM experience highly desirable, though others (e.g., Salesforce, HubSpot, Dynamics) are More ❯

Sales Solutions Engineer Location: Milton Keynes Salary: £50,000 + Car Allowance + Commission Skills: Pre-sales, Field Engineer, Solutions, Consultant, Engineer, Design, Projects, Networks, Sales, Scoping, Azure,, Windows, Microsoft 365, VMware, Server, On-Premise, VPN, Firewalls, CCNA, Are you a technically skilled IT professional with a passion for designing solutions and engaging with clients? We are … and ensure proposed solutions meet both client needs and industry best practices. What Were Looking For Proven experience in a field-based engineering role supporting SMEs Strong knowledge of Microsoft 365, Azure, Windows Server, Active Directory, and virtualisation platforms such as Hyper-V or VMware Solid networking knowledge including firewalls (SonicWall, Cisco, Meraki, Sophos), VLANs, routers, and … VPNs Ability to clearly communicate complex solutions to both technical and non-technical stakeholders Methodical problem-solving skills and the ability to manage multiple priorities Desirable Certifications Microsoft Certified: Azure Solutions Architect Expert Microsoft 365 Certified: Enterprise Administrator Expert CCNA or CompTIA Network+ VMware Certified Professional or equivalent Windows Server certification ITIL Foundation If youre looking More ❯

CET is seeking an experienced Senior Technical Engineer with a strong focus on Microsoft Azure cloud to join our Technology team and take a lead role in supporting and improving CET's internal systems and cloud infrastructure. This is a hands-on, technically demanding role, providing expert 3rd line support and driving the optimisation of our Microsoft 365 … organisation. Role and Responsibilities Provide 3rd line technical support for all internal systems and services, resolving complex issues escalated by the Service Desk. Administer and optimise services within the Microsoft 365 stack Act as a key escalation point for high-impact incidents, ensuring timely resolution and root cause analysis. Monitor system and service performance, proactively identifying and … with the IT & Security Manager. Provide Training to 1st and 2nd line support staff to improve service quality Essential Skills Proven 3rd Line Support Experience with strong focus on Microsoft 365 stack Strong knowledge of managing Azure AD, conditional access, virtual networks, MFA, SSO, Identity management and subscription governance. In-depth experience administering Exchange Online, SharePoint, Teams More ❯

troubleshoot, and resolve hardware, software, and network issues Install, configure, and support desktops, laptops, printers, and peripherals Support and maintain network infrastructure (routers, switches, firewalls, Wi-Fi) Assist with Microsoft 365, Azure and cloud solutions Skills and Experience Required Experience in an IT Support Engineer, IT Technician, or 2nd Line Support role Experience within a Managed Service … Provider (MSP) environment is highly desirable Strong knowledge of Windows 10/11, Microsoft 365, Active Directory, and basic networking Experience with cloud services (Microsoft 365/Azure) Benefits Competitive salary up to £35,000 (depending on experience) Paid for certificates and training Regular pay reviews Excellent working environment Opportunity to work directly with More ❯

and user issues - Support Windows environments (10/11) and Active Directory (user/admin tasks) - Troubleshoot issues across desktop, laptop, printers, mobile devices and peripheral tech - Assist with Microsoft 365 admin (Outlook, Teams, SharePoint, OneDrive) - Support user onboarding/offboarding, account permissions, password resets, device setup - Help with the roll-out of new hardware and software … across multiple sites - Work closely with the wider IT team on tickets, escalations, and mini-projects Technical Environment Includes: - Windows 10/11, Microsoft 365, SharePoint, Teams - Active Directory, Group Policy, basic PowerShell - Networking fundamentals (TCP/IP, DNS, DHCP) - Printer management, AV software, remote support tools - ERP and reporting systems (training provided) This is a great … team members, with clear progression routes on offer into management or project based work. Key Words: IT Support Technician, 1st Line Support, 2nd Line Support, IT Helpdesk, Desktop Support, Microsoft 365, Windows 10/11, Active Directory, Networking, IT Jobs Nottingham, Internal IT Support, Junior Infrastructure Support More ❯

Technical Business Analyst Financial Services Location: Birmingham, West Midlands (Hybrid 23 days on-site per week) Salary: up to £55,000 + excellent benefits Keywords: Business Analysis, Azure, Microsoft 365, User Integration, Migration, Agile, Financial Services We are seeking a skilled and experienced Technical Business Analyst to join a leading organisation in Birmingham. This hybrid role is … ideal for someone with a proven background in financial services , experienced in user integration and large-scale migration projects involving Microsoft 365 and Azure platforms . About the Role As part of the IT and Business Transformation team, you will play a pivotal role in delivering business-critical technology solutions. Youll work closely with senior stakeholders and … lead high-impact projects in a collaborative, fast-moving environment. The BA must come from a Financial Services or Professional services background. Keywords ; Business Analyst, Birmingham, West Midlands, Azure, M365, PMP, ITIL, PMP, Business processes, ACCA, Financial Services, Data Analytics, Solihull, Coventry, BA, Walsall, Warwickshire Follow @erinassociates on Twitter for similar roles. Erin Associates Ltd is acting as an Employment More ❯

A technical hands-on IT Manager is sought to lead a digital transformation, moving from traditional infrastructure to a Cloud-First Microsoft 365 environment. Our Client a leading education establishment, is seeking an experienced IT Systems professional to undertake hands on BAU support whilst driving change. This is a strategic and hands-on role, ideal for someone … Lead looking for a move into management. As the IT Manager you will be responsible for: Hands on 3rd line IT support IT strategy, Act as technical authority on Microsoft 365, Support Azure, Intune, and ideally SmoothWall. Manage IT systems, networks, and device compliance. Deliver training and technical support to staff and students. IT Manager essential skills … Strong expertise in Microsoft 365, Azure, Intune, and cloud-based infrastructure. Knowledge of network infrastructure, security, and compliance. Excellent communication and stakeholder engagement abilities. Desirable skills: Experience with MIS systems and automation tools. Familiarity with SmoothWall or similar web filtering solutions. Understanding of ITIL The successful IT Manager will be offered a starting salary of More ❯

smart locker systems, supporting internal users, and helping to ensure our software is reliable and well-documented. You’ll also learn how to work with data using tools like Microsoft SQL Server. Role Assist in setting up smart locker systems, including PCs, touchscreens, and network devices Help install and configure iLockerz software under supervision Provide basic technical support to … Assist in running SQL queries to validate data and support testing Help with regression testing after software updates Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is … part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to: Learn on-premise and cloud-enabled technologies and services Learn More ❯

IT induction with new starters, covering the acceptable usage policy, mandatory training and basic use of key equipment. Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is … part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to: Learn on-premise and cloud-enabled technologies and services Learn … technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell. 90% of QA More ❯

provide support as required Performing any other duties and tasks which may be assigned by the Senior Technician Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is … part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to: Learn on-premises and cloud-enabled technologies and services Learn … technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell. 90% of QA More ❯

be embedded on-site at a large school. Our client is embarking on an ambitious digital transformation journey, transitioning all IT services to a cloud-first environment powered by Microsoft technologies including Azure, Intune, SharePoint, and the broader Modern Workplace suite. You will work closely with our Technical Consultants by leading the implementation of this strategic IT roadmap. As … depending on your strengths and interests. Please note: You will need to successfully pass a DBS check to undertake this role Key Responsibilities: Systems & Network Management Administer and manage Microsoft Azure, Microsoft 365 (including Teams, SharePoint, OneDrive), Intune, and Endpoint Manager. Oversee and maintain network infrastructure, device management, and cybersecurity posture. Ensure data protection, safeguarding, and … and Budget Management Manage relationships with third-party IT suppliers and service providers. Skills Essential: Proven experience managing IT in a school, college, or similar organisation. Strong knowledge of Microsoft 365, Azure Active Directory, Intune, and cloud-based tools. Excellent communication and interpersonal skills, with a passion for user training and support. Experience leading or supporting digital More ❯

be embedded on-site at a large school. Our client is embarking on an ambitious digital transformation journey, transitioning all IT services to a cloud-first environment powered by Microsoft technologies including Azure, Intune, SharePoint, and the broader Modern Workplace suite. You will work closely with our Technical Consultants by leading the implementation of this strategic IT roadmap. As … depending on your strengths and interests. Please note: You will need to successfully pass a DBS check to undertake this role Key Responsibilities: Systems & Network Management Administer and manage Microsoft Azure, Microsoft 365 (including Teams, SharePoint, OneDrive), Intune, and Endpoint Manager. Oversee and maintain network infrastructure, device management, and cybersecurity posture. Ensure data protection, safeguarding, and … and Budget Management Manage relationships with third-party IT suppliers and service providers. Skills Essential: Proven experience managing IT in a school, college, or similar organisation. Strong knowledge of Microsoft 365, Azure Active Directory, Intune, and cloud-based tools. Excellent communication and interpersonal skills, with a passion for user training and support. Experience leading or supporting digital More ❯

2nd Line Support Engineer - M365 Coventry £30,000 - £36,000 2nd Line Technical Engineer - M365, Sophos - Coventry - £30k - £36k Are you ready to step into a role that is massively backed bytraining and development?Do you want to be part of an established,growing MSP that will invest into your future?Are you someone who thrives in a fast-paced … to join their expanding service team. This is a hands-on technical role with frequent client-site visits, where you'll support a wide range of customers across the Microsoft ecosystem. This is a real opportunity for you to step up, sharpen your skills, and further build a strong career path in the IT world. What you'll be … serious about career progression. If you're a 2nd Line Engineer with the right attitude and technical grounding, They will help you build the rest. 2nd Line Technical Engineer - M365, Sophos - Coventry - £30k - £36k The Cloud & IT Infrastructure space is constantly shifting. Get the latest job opportunities from top IT Solutions Providers delivered to your inbox before anyone else by More ❯

in a fast-paced environment. Your new role In this Service Desk role, you will provide first-line ICT support in a fast-paced environment, delivering technical assistance for Microsoft applications and utilising the Microsoft 365 Admin Centre to resolve user issues efficiently. You'll be responsible for troubleshooting problems related to Active Directory and object … need to succeed We're looking for a skilled and customer-focused ICT professional with proven experience in providing technical support. You should have a strong working knowledge of Microsoft systems, including Microsoft 365 and Active Directory, and be confident in resolving issues efficiently. Excellent communication skills and a proactive approach to customer care are essential More ❯

day-to-day operational needs of the business, focusing on internal IT systems, equipment, and processes. Main Duties and Responsibilities Application Support * Provide 1st and 2nd line support for Microsoft Dynamics 365 applications (internal and external users). * Diagnose and resolve technical issues related to Dynamics 365 CRM. * Escalate complex cases, ensuring accurate and complete … compliance with security and management standards, currently Cyber Essentials and Cyber Essentials Plus. Knowledge and Experience * 2+ years of experience in a support or technical analyst role. * Experience supporting Microsoft Dynamics 365 applications. * Exposure to working in a reseller, consultancy, or managed services environment. * Strong understanding of IT support processes, including triage and escalation workflows. * Familiarity with … ITIL or other service management frameworks Technical Skills * Working knowledge of Microsoft Dynamics 365 CRM. * Strong troubleshooting skills across desktop and infrastructure environments. * Microsoft Office 365 administration. * Active Directory and Exchange Online. * Windows 10/11 operating systems; familiarity with macOS is a plus. * Networking fundamentals (DNS, DHCP, VPN). * Asset lifecycle management including More ❯

and strengthening infrastructure. You'll also occasionally lend a hand across IT when needed - so a generalist IT background is helpful too. The environment is Microsoft-focused (Azure, M365, Defender), with Exabeam as the primary SIEM, and you'll play a key part in their journey toward Cyber Essentials Plus certification. The Role Investigate, respond to, and resolve security … incidents Shape and improve SIEM monitoring and response using Exabeam Guide on Azure security controls: Entra ID, Defender, NSGs, Key Vault, etc. Harden infrastructure across Microsoft 365 and Endpoint environments Collaborate with System Admins, SOC Analysts, and Network Engineers Support compliance with upcoming Cyber Essentials certification Automate tasks with scripting (PowerShell, KQL, Python a plus) Help non … technical users understand and adopt secure practices What We're Looking For 5+ years in IT Security Engineering or a related technical field Proven hands-on experience with: Microsoft 365 & Azure Security (Defender, Entra ID, Conditional Access) Networking fundamentals (Cisco Meraki, VPNs, segmentation) SIEM (ideally Exabeam) Endpoint security and EDR/XDR Background in general IT or More ❯

Location: Birmingham, West Midlands (Hybrid 2-3 days on-site per week) Salary: to £55,000 + excellent benefits Business Analysis, Azure, Azure DevOps, Agile, ERP, 365, M365 We are recruiting for a highly capable Technical Business Analyst to join a leading organisation based in Birmingham. This hybrid role offers the opportunity to shape and deliver business-critical … experience for this Technical Business Analyst role; 4+ years' experience in business analysis (ideally within financial/professional services) Strong stakeholder management and process improvement skills Hands-on with Microsoft technologies (Azure, Microsoft 365) Experience across project lifecycles and business system … changes Ideally certified (CBAP, PMP, ITIL) This is a great opportunity to lead high-impact projects in a collaborative, hybrid-working environment. Keywords ; Business Analyst, Birmingham, West Midlands, Azure, M365, PMP, ITIL, PMP, Business processes, Data Analytics, Solihull, Coventry, BA, Walsall, Warwickshire Follow @erinassociates on Twitter for similar roles. Erin Associates Ltd is acting as an Employment Agency with regards More ❯

re looking for a Systems Support Engineer to join a forward-thinking technical team in Northampton . In this role, you'll provide essential day-to-day support across Microsoft 365, Azure AD … Exchange Online, and Zoho CRM - helping to keep the business running smoothly and efficiently. What You'll Be Doing: Deliver front-line support for Microsoft tools including Office 365 Admin, Exchange Online, and Azure services Support users with Zoho CRM and other Zoho applications, including configuration and basic automation Assist with onboarding/offboarding, permissions, and SaaS … specialists to escalate and solve technical issues Build your skills in areas like low-code scripting (Deluge) and process automation What We’re Looking For: Hands-on experience supporting Microsoft 365 , Exchange, Azure AD, and VPNs Familiarity with CRM platforms - Zoho CRM is ideal, but experience with Salesforce, Dynamics, or HubSpot is also welcome Strong communicator with More ❯

2nd Line Technical Engineer - M365, Sophos - Coventry - £30k - £36k Are you ready to step into a role that is massively backed by training and development? Do you want to be part of an established, growing MSP that will invest into your future? Are you someone who thrives in a fast-paced, client-facing support environment? Our client is hiring multiple … to join their expanding service team. This is a hands-on technical role with frequent client-site visits, where you'll support a wide range of customers across the Microsoft ecosystem. This is a real opportunity for you to step up, sharpen your skills, and further build a strong career path in IT. What you'll be doing: Delivering … serious about career progression. If you're a 2nd Line Engineer with the right attitude and technical grounding, They will help you build the rest. 2nd Line Technical Engineer - M365, Sophos - Coventry - £30k - £36k More ❯

A deep desire to deliver an amazing client experienceKnowledge of IT Applications, Software & Hardware The ability to keep up with & adapt to the fast-paced IT world Technical Skills Microsoft 365 Microsoft Azure/Entra & Intune Microsoft Windows Desktop & server operating systems Infrastructure Basic network conceptsSecurity: Basic understanding of security concepts Benefits Company pension Gym More ❯

to join our dynamic and growing team. If you thrive in a fast-paced environment, enjoy tackling complex technical challenges, and are passionate about working with the latest Microsoft cloud technologies, wed love to hear from you. In this varied and rewarding role, youll provide high-quality telephone, remote, and on-site support to a diverse range of customers. … based in Wollaston, Northamptonshire. With over 20 years of experience, we deliver a comprehensive range of IT services to small and medium-sized businesses, with a strong emphasis on Microsoft 365 and modern workplace cloud technologies. Our offerings include a busy technical support helpdesk, hardware and software procurement, cloud and connectivity solutions, and full-scale IT project … verbal and written communication skills, with the ability to explain technical concepts clearly to non-technical users and build strong relationships across all levels. Technical Expertise: Strong knowledge of Microsoft 365, including Entra ID (formerly Azure AD), Endpoint Manager, and Intune. Proficient in Windows Server (2016/2022/2025) and Windows 10/11 environments. Solid More ❯

pro rata for a 5 month Fixed Term Contract + Amazing Training/Development Opportunities - Fully Remote Role This is an opportunity to join UK's most accredited Microsoft Partner who hold all six Microsoft Partner Designations, multiple Advanced Specialists, have four Microsoft MVP's in the team and are an Azure Expert MSP put it simply … they are one of the biggest players in the UK's Microsoft Partner Ecosystem! They are looking for an Engineer with a strong background in Networking, who has recently how a passion for Azure and who is now looking for an opportunity to become a subject matter expert is Azure Network Services. What we are looking for A strong … infrastructure and the smooth operations of our organisation. What to do next Apply or reach out to Dane Gavin on LinkedIn! Cloud Decisions are proud to be part of Microsoft UK's new partner talent services and help you to connect with some of the best cloud career opportunities within the Microsoft Partner Network. Our Talent Specialists are More ❯