26 to 50 of 223 Service Delivery Jobs in the Midlands

Summary of Role To analyse financial and operational data to provide actionable insights that drive business performance, optimise service delivery, and support strategic decision-making across the organisation. Bridge the gap between finance, operations, and business units to enhance profitability and operational efficiency. What you will be doing … Prepare and analse monthly, quarterly, and annual financial performance reports comparing actual results against budgets and forecasts, identifying variances, trends, and drivers across service lines, business units, and regions. Monitor key financial metrics and analyse operational metrics including service delivery efficiency, utilisation rates, productivity, quality indicators ...

Conduct clinical system searches as requested Adhere to practice policies and procedures on Safeguarding Adults and Safeguarding Children Participate in local initiatives to enhance service delivery and patient care Produce meeting agendas and record the minutes of meetings Support and participate in shared learning Process requests for information … Conduct clinical system searches as requested Adhere to practice policies and procedures on Safeguarding Adults and Safeguarding Children Participate in local initiatives to enhance service delivery and patient care Produce meeting agendas and record the minutes of meetings Support and participate in shared learning Process requests for information ...

challenges and using digital technology to deliver better outcomes for customers? We are seeking an experienced Digital Improvement Partner to lead the design and delivery of transformative improvements across Defence Housing Services (DHS). This is an exciting opportunity to drive meaningful change, combining continuous improvement, digital innovation … service design to enhance customer experience, operational performance and value for money. Taking ownership of improvement opportunities from initial problem through to implementation and benefits realisation, you will work closely with operational teams, stakeholders and suppliers to develop practical, data-driven solutions to complex service challenges. Using customer ...

Implementation Manager to join our team in either our Worcester HQ or Leamington Spa office. You will responsible for the successful delivery of technology projects and change initiatives from inception through to transition into live service. The role will provide disciplined delivery leadership, using Agile, Waterfall or hybrid … role will provide clear governance and regular RAG status reporting so that progress, decisions and required actions remain visible. Key Responsibilities Project and Agile Delivery Manage IT projects and programmes from initiation through to implementation and operational handover. Deliver projects using Agile principles, focusing on iterative delivery, continuous ...

cater to the specific needs of both public and private sectors. Job Description 17 months contract with a local authority Summary The ICT Service Delivery Manager is tasked with leading the operational delivery of ICT services for a local authority on a 17-month contract. This role … providing a high-quality, customer-focused experience. The position offers a rate of £29.40 per hour under an umbrella arrangement. Responsibilities Lead the operational delivery of ICT services, ensuring high levels of system availability, performance, reliability, and customer satisfaction. Monitor and manage service performance against agreed Service ...

Civic Recruitment Limited seeks an ICT Service Delivery Manager to lead the operational delivery of ICT services for a local authority on a 17-month contract. The role focuses on aligning systems, infrastructure and support services to organisational needs, under a £29.40 per hour umbrella arrangement. Framing … customer-focused culture, you will oversee IT service delivery, governance, security, and project delivery, ensuring timely, value-driven outcomes in a complex public sector environment. #J-18808-Ljbffr ...

Infrastructure and Cloud Operations practice supports enterprise customers through innovative automation, monitoring, orchestration, and emerging AI-driven solutions that improve operational efficiency, resilience, and service quality. Our teams work at the forefront of infrastructure transformation, combining deep technical expertise with industry best practices to deliver secure, reliable, and scalable … career As a Server Tooling and Orchestration Specialist, you will play a key role in supporting and evolving enterprise automation platforms that enable automated service delivery, event management, workflow orchestration, and future AI-enabled operational services across customer environments. Working within a highly governed, ITIL-aligned service ...

Infrastructure and Cloud Operations practice supports enterprise customers through innovative automation, monitoring, orchestration, and emerging AI-driven solutions that improve operational efficiency, resilience, and service quality. Our teams work at the forefront of infrastructure transformation, combining deep technical expertise with industry best practices to deliver secure, reliable, and scalable … career As a Server Tooling and Orchestration Specialist, you will play a key role in supporting and evolving enterprise automation platforms that enable automated service delivery, event management, workflow orchestration, and future AI-enabled operational services across customer environments. Working within a highly governed, ITIL-aligned service ...

portfolio across workplace, infrastructure, applications and data. Reporting to the Head of CX, Data, Technology & Transformation, you will shape the technology strategy, roadmap and service delivery agenda, ensuring our technology landscape is secure, resilient, cost-effective and aligned to business priorities. You will lead a team … Salesforce. Build strong relationships with senior stakeholders, translating business priorities into technology requirements and improvements. Lead and develop the UK&I service delivery team, including 4 direct reports and 3 wider team members. Drive data strategy, architecture, governance and data quality to enable trusted, accessible information. Own service ...

exceptional. What you'll actually do You'll be the person responsible for taking new customers from signed contract to fully integrated, confident service users. This isn't just project management or technical delivery - it's complete ownership of customer success during the most critical phase of their … contribute to improving how we onboard customers across the board. What you'll bring You'll need{{:}} Proven experience in IT Project Management, Technical Delivery, Service Desk Leadership, or Customer Success roles Strong technical background with solid knowledge of M365, Azure, networking, and related technologies Excellent written ...

Join METCLOUD - Securing the Future of Sovereign Cloud and AI. METCLOUD is an award-winning Cloud Security Service Provider at the forefront of the UK's rapidly evolving digital landscape, recognised as a key driver of UK data sovereignty. As organisations increasingly adopt cloud, AI, and Generative AI technologies … METCLOUD offers an exciting opportunity to join a company defining the next era of secure cloud services. The IT Operations Manager will lead the delivery, performance, and continual improvement of IT operational services, ensuring infrastructure, cloud platforms, service desk functions, and support services are delivered effectively and meet ...

Talent is seeking an experienced Warehouse & Automation Service Delivery Manager to own the ongoing service delivery, performance and continuous improvement of automated warehouse and logistics systems. You will liaise with customers, operations, engineering, IT and partners to keep solutions reliable, performant and aligned with operational needs ...

drive and develop CDW’s Configuration services technical capabilities To be the forward looking technical leader, identifying opportunities for new and improved services and service delivery techniques To provide a Technical voice for CDW UK&I Configuration services into the wider business, including collaboration with our US Configuration … wherever possible, maximizing on skills and tools that provide high levels of productivity, enabling high value services at competitive price points Pre-empt new service offerings based on market and internal insights, that are thought out, designed and created to ensure our services remain relevant Up to date, high ...

Gymshark is seeking a Head of Service Delivery in Solihull to shape a global technology services strategy and own the operating model that sustain growth. You will lead diverse teams, drive continuous improvement, and partner with key stakeholders to ensure reliable, scalable services across offices, retail, gyms … international markets. You will oversee incident, problem, change and knowledge management, aligning service delivery with business goals while delivering executive reporting and a #J-18808-Ljbffr ...

Service Manager A strong opportunity for an experienced IT service management professional and people leader to shape customer-focused IT services, build trusted stakeholder relationships and lead continuous service improvement across a complex organisation. If youve also worked in the following roles, wed also like to hear … from you: IT Service Delivery Manager, Service Delivery Manager, IT Busin click apply for full job details ...

Role Are you passionate about delivering exceptional IT support, leading high-performing teams, and ensuring outstanding customer experiences? We're looking for an experienced Service Desk Manager to oversee the day-to-day operations of a busy service desk, managing and developing a team of first and second … line support professionals. You'll play a pivotal role in driving service excellence, improving processes, and ensuring Service Level Agreements (SLAs) are consistently achieved. Working closely with clients and internal stakeholders, you'll identify opportunities to enhance service delivery, implement best practices, and help shape ...

Select how often (in days) to receive an alert: Delivery Manager (End User Computing) Location: UK - Nottingham | Job-ID: 220010 | Contract type: Standard | Business Unit: Information Technology Life on the team Location: Nottingham Full-time Office based ( Role Type: Permanent MUST BE EITHER SECURITY CLEARED - OR HAVE THE ABILITY … UNDERTAKE Team/Service Overview The Evergreen service is Computacenter's solution which helps customers ensure their End User devices are compliant for technical and patch support from Microsoft. We achieve this by maintaining supported Operating System and Office Build versions via a periodic cycle of deployment upgrades. ...

powered, end-to-end solutions for all industries. Atos Group is listed on Euronext Paris. Mission/Role Summary Define and structure agentic service delivery models by translating service requirements into detailed agent workflows, interaction patterns, and operational designs. Where purpose meets career: Work at the forefront … real operational and customer challenges. Build skills and a career in a fast-growing area supported by structured learning, specialist enablement and hands-on delivery experience. Help shape a new capability and make a visible impact an opportunity to influence how these capabilities develop, create reusable solutions and help ...

Convergence Group in Solihull is seeking a Service Delivery Manager to ensure our customers receive outstanding service in the Connectivity as a Service era. You will act as the voice of the customer, lead service performance reviews, manage escalations, and work with sales, delivery ...

businesses with a portfolio that includes SD-WAN and other WAN services, internet, security, and voice services. Our customers benefit from a customer-first service experience underpinned by our commitment to operational excellence. For more information on GTT, please visit www.gtt.net. The Network Provisioning Engineer is responsible … services, perform all testing and documentation of the results of the turn-up. Job Scope/Supervision: The team works closely with Service Delivery, Project Management, Engineering and Operations teams to ensure the efficient, cost-effective delivery of high-quality IP services to external and internal customers. ...

Computacenter AG & Co. oHG in Nottingham is seeking a Delivery Manager for End User Computing to own the Evergreen service delivery within a 26-week window. You will liaise with internal teams, customer representatives and third parties to ensure on-time, on-budget delivery, producing ...

client is looking for a Recruitment Delivery Consultant who shares their values, commitment to excellence, collaboration and accountability. This is an opportunity to become part of a team that values strong relationships, clear communication and delivering on promises. You'll play a pivotal role in supporting their clients' long … specialist talent they need to achieve their objectives. This is a varied and rewarding role where you'll work closely with our service delivery team to find the best talent for our clients' requirements. This will play an integral part in delivering high-quality talent solutions across ...

Accenture in Birmingham is seeking a Sr Manager for Client Service Delivery to lead end-to-end delivery of infrastructure and cloud services. You will own service health, SLAs and KPIs, leveraging AIOps tools and observability platforms to optimise performance and reliability. The role requires strong ...

secure, reliable and high-performing infrastructure and end-user services Drive improvements across identity and device management, networking, Microsoft 365, cybersecurity, operational support and service delivery Lead day-to-day technical operations Line manage two IT Engineers Work with colleagues, suppliers and stakeholders to deliver resilient, well-governed … user-focused technology services Contribute to digital transformation, security and compliance improvements, modern tools and improved ways of working Support collaboration, innovation and excellent service across the organisation Troubleshoot issues and roll out new tools and technology Deliver a major infrastructure refresh, including fibre connectivity, network switching and core ...

responsible for ensuring our colleagues have the technology and support they need to do their jobs effectively, while maintaining strong security, resilience and service standards. This is a varied role that combines IT service management, infrastructure, cyber security, supplier management, compliance and project delivery, making … someone who enjoys both the operational and strategic sides of IT. What you’ll be doing As IT Manager, you’ll: Lead the operational delivery of IT services across the Society. Manage and develop the IT support, infrastructure and cyber security functions. Lead, coach and develop IT colleagues, creating ...