26 to 50 of 81 Service Delivery Jobs in the Midlands

looking for a detail-oriented and driven Configuration Analyst to take ownership of our Configuration Management Database (CMDB) - a cornerstone of our IT service delivery capability. This is a pivotal role within our Service Operations function, sitting at the intersection of technology, process, and people. What … such as ServiceNow Discovery, SCCM, or cloud-native solutions) Manage data imports, transformations, and reconciliation from external sources Validate CI relationships to accurately reflect service dependencies and infrastructure hierarchies Diagnose and resolve data discrepancies or stale configuration objects Map Services and Dependencies Build and maintain service maps that ...

digital transformation projects into clinical practice, ensuring a smooth transition that enhances patient care and safety. You will take responsibility for the design and delivery of clinical training programmes, contribute to the Group's Digital Strategy, and lead Allied Health Professional engagement in the ongoing design and rollout … other arrangements that support work-life balance. Main duties of the job This is a unique opportunity to shape the future of healthcare delivery by embedding digital solutions into clinical practice. You will be part of a forward-thinking team, working on high-profile projects that directly impact patient ...

office hours. Agile working arrangements can be discussed with the successful candidate. Closing date: midnight on 25 March 2026 About Us: Derbyshire Fire & Rescue Service (DFRS) is an emergency service with a team of over 800 people working towards the vision of ‘Making Derbyshire Safer Together’. … values-driven organisation and contribute to work that directly supports our workforce and wider community. Over recent months, we have been reviewing the HR service delivery model to ensure the department is equipped to meet the evolving needs of our Service. As a result, we are realigning parts ...

Would you like to work for a well-established and growing IT Managed Service Provider, known for delivering high standards and excellent customer service? Our client has been supporting businesses for over 17 years, providing a wide range of IT solutions from antivirus to VOIP. They are proud … same. What we need from you: You will need a minimum of 3 years experience in a similar technical support role Excellent customer service and problem-solving skills Strong troubleshooting ability Excellent verbal and written communication skills A strong commitment to delivering outstanding customer service The ability ...

looking for people with proven experience in content and a working knowledge of designing content to GDS guidelines and following the GOV.uk service standard. We'd ideally like to speak to people who have worked in organisations that follow these guidelines and potentially those with experience in a health … driven team delivering critical digital services that support health research across the UK. This is a key role in shaping the future of digital service delivery at the HRA and in helping researchers to do their work more effectively in the UK. Main duties ...

best practices. Collaborate with stakeholders and external partners to drive innovation and improvements. Perform impact analysis and quality assurance for system modifications. Balance service delivery with cost efficiency , taking ownership of technical decisions. Build strong relationships with suppliers and managed service providers . Skills & Experience Required: Proven … experience in network project delivery , not just day-to-day support. Strong knowledge of Cisco, SD-WAN, VLAN, Static & Dynamic Routing, Azure vWAN . Experience with Avaya telephony (desirable but not essential). Familiarity with AWS, Zscaler, SolarWinds, Sentinel . Ability to write and maintain technical documentation . Experience ...

services and delivering cost savings across the organisation. This is a fantastic opportunity to play a strategic role in shaping the future of public service delivery in Birmingham, leading business analysis across complex, enterprise-scale change. About the Role:As the Lead Business Analyst, you will: Develop … into prioritised, deliverable user stories and product backlogs. Key Responsibilities: Build and lead a high-performing business analysis function, supporting both professional development and delivery of excellence. Create and execute research and analysis plans to inform nuanced decision-making. Collaborate with multidisciplinary teams to ensure services are accessible, intuitive ...

time By the end of the programme, you'll have gained the skills, confidence and certification needed to launch a successful career in digital service Main duties of the job Working closely with the System Support Team, you will: Set up and manage system access for Digital Services applications … high-quality support to internal and external users of Digital Services Work with the Systems Manager to maintain a customer-focused, reliable and effective service Gather and share information on system changes, issues and new features with colleagues and staff across the Group About us The Humber Health Partnership ...

across our Technology function. This role plays a critical part in ensuring that technology change, cybersecurity, and risk management are delivered effectively, enabling robust service delivery and supporting business performance. You will be responsible for defining and operating governance processes that are practical, value adding, and aligned with … services. Track mitigation actions and provide clear reporting to senior leadership on the risk posture. Change Governance Manage and oversee technology change processes across service, infrastructure, and solutions. Ensure effective risk based assessment of changes, balancing delivery velocity and risk control. Cyber & Information Security Work closely with ...

SaaS migration within an education services environment. This role will focus on transitioning legacy systems to a modern SaaS platform, ensuring minimal disruption to service delivery across schools, stakeholders, and internal teams. Key Responsibilities Lead the end-to-end delivery of a SaaS migration programme, from planning … support Develop and manage detailed project plans, timelines, risks, and dependencies Coordinate with internal teams, education stakeholders, and third-party suppliers to ensure smooth delivery Oversee data migration, system integration, and user adoption activities Ensure compliance with data protection, security, and governance standards (e.g. GDPR) Manage project governance, reporting ...

here at Wye Valley Trust. A keen eye for detail and building resilient processes is required to support our technical teams in the sustained delivery of PAS, EPR, EPMA and Community EMIS systems for the Trust. Working as part of the senior management team for the CSG you will … further deliver the team objectives. A comprehensive knowledge of operational practices within an acute NHS Trust is key to ensuring we continue to improve service delivery, minimise data quality issues while reducing clinical risk in system design and implementation. This will be further supported through business analytics ...

including preparations for TISAX accreditation in 2026. Provide technical support and troubleshooting for business-critical systems and internal users. Manage relationships with external IT service providers and monitor service delivery performance. Identify opportunities where technology can improve productivity, reduce costs, and enhance manufacturing capability. Provide training ...

Payroll systems projects, ensuring successful implementations that align with customer expectations and business goals. You’ll be at the forefront of driving innovation and service excellence, supported by a collaborative and forward-thinking environment. With the chance to work on complex projects and mentor junior colleagues, this role sets … stage for continued growth and leadership in project management. Your Team As a Project Manager, you’ll report to the Service Delivery Manager and collaborate closely with consultancy, sales, and customer success teams. Together, you’ll plan and execute projects with precision, ensuring all deliverables ...

dynamic Business Analysts to support core workstreams within this transformational programme. You will play a pivotal role in the development of clinical pathways and service redesign in line with our programme plan, ensuring that our digital systems deliver tangible benefits for patients and staff alike. In this role … healthcare environment. This is a unique opportunity to work on a digital transformation that will have a lasting impact on patient care and service delivery at the Royal Orthopaedic NHS Foundation Trust. Main duties of the job As part of the EPR Team you will work in collaboration ...

support during the transition to service. • Stakeholder Management: Develop and maintain effective relationships with stakeholders to ensure solutions are practical, supported, and that service delivery issues are identified and addressed. • Team Management: Oversee recruitment, performance, and development of team members to ensure required skills are available to meet … service needs. Resources: • Financial Responsibility: No budget responsibility • Financial Influence: Provides recommendations to support technology decision-making • Direct Staff Management: Yes, manages 1-5 direct staff Work Experience: • Proven experience in business analysis within technology • Systems implementation and optimisation experience • Demonstrated ability to create business cases for change • Experience ...

connectivity simple - like a true utility - cutting through complexity and putting customers first. As we continue to grow, we're looking for a WAN Delivery Co-ordinator to keep things moving behind the scenes. You'll be the go-to person making sure orders flow smoothly from sale … live service - connecting the dots across teams and suppliers, staying one step ahead of potential delays, and keeping everything on track so services go live without a hitch. What It's Really Like Here The pace and intensity are higher than most environments in our sector. The workload ...

leading national IT Company are seeking an experienced Senior Account Manager to strengthen relationships with strategic partners and ensure the highest standards of service delivery across client portfolio. This is a pivotal role for someone who thrives on building trust, driving performance, and shaping long-term commercial success … healthcare landscape. Working remotely, duties to include: You will be responsible for managing a portfolio of key healthcare accounts, ensuring they receive exceptional service, tailored solutions, and proactive support. Working closely with clinical, operational, and commercial teams, you’ll identify opportunities for growth, improve service outcomes ...

regulatory requirements. This role requires a balanced approach, combining hands-on support and management of network infrastructure with effective communication and coordination with external service providers and international colleagues. If you’re a hardworking individual that’s ready to kick-start your career with an award-winning employer, apply … standards, and internal policies to maintain full compliance. Deliver second and third-level support to regional teams and stores, escalating complex issues to external service partners when necessary to ensure timely resolution. Prepare clear and concise communications for the business regarding network updates, changes, and incidents. Conduct thorough testing ...

solving problems, supporting people, and working across varied environments? Would you thrive in a tight-knit, collaborative team with a refreshingly human approach to service delivery? You'll be joining a small MSP providing IT support to over 40 clients across the UK, with user bases ranging from … users. You'll be at the heart of their service desk, providing day-to-day support across desktop, server, and cloud environments, picking up a mix of self selected and allocated tickets. Stratford upon Avon based office, 1x day per week office-based. Occasional client site travel when required ...

Upon Avon, Leamington Spa Package: £70,000 - £72,000 p.a. +Car Allowance +Bonus +up to 14% pension +Bupa Suitable for: IT Operations Manager, IT Service Delivery Manager, Technical Operations Manager, Infrastructure Operations Manager, IT Operations Lead, IT Operations Director The Role Reporting into the VP of Finance & Operations ...

enterprises and data centres, and enterprise (B2B and Government) segments. The Managing Director will be responsible for revenue growth, network asset monetisation, and the delivery of high quality services to enterprise clients and wholesale partners. Lead the wholesale and enterprise segments with passion and creativity. Set the strategic direction … wavelength, IP capacity) to maximize return. Monitor financial performance, cost base, and investment ROI. Operational Excellence Work with operations/engineering to ensure reliable service delivery, quality assurance, and efficient provisioning. Implement governance processes and performance metrics for the wholesale/enterprise division. Manage risk, compliance, and regulatory ...

Administration & CRM Maintain accurate records on CRM systems Track sales pipelines, forecasts, and performance metrics Liaise with operations and logistics teams to ensure smooth service delivery Market & Product Knowledge Stay informed on IT hardware, data security, recycling regulations, and market trends Represent Uniq Recycling professionally and consistently with ...

well. We do not own advice firms or provide asset management solutions; we are an independent technology and service company agnostic of the investment proposition. . Why You Will Love It Here! · Flexibility: Hybrid work model · Your Future: Professional development reimbursement, including access to SS&C University · Work/… Regulator, etc · Recommend changes to our operating model and approaches to best support our clients · Own Breaches & Incidents assigned to the COO and platform service function · Deliver on allocated projects to support the strategic objectives · Oversight of procedures and controls · Deliver on Hubwise obligations for client due-diligence · Champion ...

days holiday + Bank holidays, Pension, Healthcare, etc.) Skills and Experience: Proven experience in a customer experience, customer success, technical account management or service delivery role. Professional, customer centric and presented in a great manner for both customers and team Assertive and confident behaviour with a robust character … client are looking for someone who has proven experience in a customer focused role and this may have begun from a field/service support role but has led to an office-based coordination role with strong organisation communication and problem-solving experience. Applications: Please contact John here ...

drive digital transformation across Adult Social Care. The role will focus on improving the use of technology, data, and digital systems to support service delivery, commissioning, and improved outcomes for residents. Key Responsibilities Lead digital transformation programmes within Adult Social Care Improve the use of data and analytics ...