Role Overview: We're looking for an experienced data leader who can promote a data-driven culture and collaborate with senior leadership to enhance servicedelivery and client satisfaction through data and AI. Also, consult with customers to generate upsells for product innovation. Interested? Please apply with your more »
Birmingham, West Midlands (County), United Kingdom Hybrid / WFH Options
SF Recruitment
systems etc) is sought by a market leading professional services organisation based in Birmingham and Northampton. With a rich pedigree of innovative, forward thinking servicedelivery this company are looking for an IT Systems Manager to lead a small team tasked with creating and delivering innovations designed to more »
Employment Type: Permanent
Salary: £55000 - £65000/annum Great benefits & progression
Loughborough, Leicestershire, East Midlands, United Kingdom Hybrid / WFH Options
Yoh Solutions Ltd
Design and manufacture of space connectivity solutions to make communications universally accessible, secure, and actionable. The company is redefining the economics, design, manufacturing, and servicedelivery of satellite and terrestrial IoT systems. Role Significance Importance : The Principal Hardware Engineer will lead the definition, systems engineering, and design of more »
Solihull, West Midlands, United Kingdom Hybrid / WFH Options
CoreLogic
system enhancements Develop a deep understanding of current and future PAS 2035 and Funding Scheme requirements to support customers and give them confidence in servicedelivery Our Benefits: Here at CoreLogic, our aim is to provide a fantastic working environment and we endeavour to ensure all our teams more »
Birmingham, England, United Kingdom Hybrid / WFH Options
Digital Waffle
Birmingham. In this role, you will be responsible for managing and optimising our NEC (Northgate) housing management system to ensure seamless operations and enhance service delivery. Key Responsibilities: Oversee the implementation, configuration, and maintenance of the NEC (Northgate) housing management system. Collaborate with internal stakeholders to identify system requirements more »
Solihull, West Midlands, United Kingdom Hybrid / WFH Options
CoreLogic
and system enhancements. Develop deep understanding of current and future PAS 2035 and Funding Scheme requirements to support customers and give them confidence in service delivery. Our Benefits: Here at CoreLogic, our aim is to provide a fantastic working environment and we endeavour to ensure all our teams feel more »
Telford, Shropshire, West Midlands, United Kingdom
TAILORED TALENT LIMITED
mapping and Geomatic surveying. They focus on larger scale projects using the latest digital technology. Their mission is to deliver a professional and personal service, regulated at all times by RICS controls and underpinned by strong ethical. They strive to lead the market in digital surveying and servicedelivery adding value to their customers at every stage of the mapping and surveying journey through an agile and dynamic approach. As a Utility Surveyor, your role will involve supporting Senior Surveyors and Project Managers to conduct surveys in a variety of different environments. The types of survey more »
top-tier material handling solutions to their clients across various industries. As they expand their footprint, they are looking for dedicated and skilled Field Service Engineers to join their dynamic team. Job Description: As a Field Service Engineer, you will be the frontline ambassador of their company, providing … on-site service, maintenance, and repair for their range of forklift trucks. Your technical expertise and customer-centric approach will ensure the optimal performance of their equipment, contributing to their reputation for excellence and reliability. Key Responsibilities: The key responsibilities for the Field Service Engineer are: Perform routine … minimize downtime and enhance equipment longevity. Provide technical support and training to customers on the proper use and maintenance of their products. Maintain accurate service records and documentation. Collaborate with the service team to ensure timely and efficient service delivery. Ensure compliance with safety regulations and company more »
Corby, Northamptonshire, United Kingdom Hybrid / WFH Options
Chapman Tate Associates
Position: Service Desk Manager Location: Corby (Hybrid Working) Salary: £48,000 - £60,000 Are you an experienced Service Desk Manager with a passion for IT service management and a desire to make a meaningful impact? We are seeking a dedicated professional to lead a dynamic service … unique opportunity to contribute to a cause while leveraging your expertise in ITIL and JIRA. Key Responsibilities: Lead and manage a team of 4 Service Desk Analysts. Oversee daily operations of the service desk, ensuring efficient and effective resolution of IT issues. Implement and maintain ITIL best practices … to improve service delivery. Utilize JIRA for incident tracking, problem management, and workflow optimization. Develop and monitor performance metrics to ensure high-quality support. Collaborate with other IT teams to enhance overall user experience. Requirements: Proven experience as a Service Desk Manager or similar role. Strong knowledge and more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Chris Turner Recruitment Ltd
responsible for advisory services to infrastructure clients in the UK and beyond. You will focus on areas such as (regulatory) business planning, asset strategy, servicedelivery, risk management, and asset management maturity (ISO55001). You will also provide support to the wider business in asset management best practice. … and home. You will be required to travel to client offices 2 days a week. Key responsibilities include; Work with senior management on project delivery Own and develop great relationships with senior client stakeholders Support Director and Associates on identifying opportunities and the development of proposals for future commissions more »
Stafford, Staffordshire, West Midlands, United Kingdom
ecruit
Do you have a knack for solving technical issues and ensuring systems are fit for purpose? Do you thrive on providing effective and efficient servicedelivery? If so, this could be the perfect opportunity for you! We're looking for an experienced Systems Analyst to join our IT … Plus, and Severn Homes. Benefits: Comprehensive induction programme. Excellent learning opportunities with mandatory and specialist training. 25 days holiday (increasing with each year of service, up to 30 days). Bank holidays and three concessionary days over the Christmas period. Contributory pension scheme and Cycle to work scheme. Employee more »
Demonstrate experience of co-coordinating security team or services and full awareness of security related issues. * Able to work out of hours to support servicedelivery needs if necessary. * To undertake regular security scenario tests within your team as an active team member and work area to identify … and organised Be an excellent communicator Have a flexible approach to working Be reliable and trustworthy Excellent computer and leadership skills Focus on customer service Excellent numeracy skills Team building Full UK Drivers Licence is essential for this role. Current SIA Licence is essential City Group is committed to more »
Coventry, England, United Kingdom Hybrid / WFH Options
Spectrum IT Recruitment
progress quickly. Core responsibilities: Supply customer focused consultancy services and advice to external customers Provide SaaS and Data Insight solutions to solve clients challenges ServiceDelivery and project management for a varied project pipeline Develop new relationships and consultancy opportunities Manage relationships with third parties Mentor and lead more »
West Midlands, United Kingdom Hybrid / WFH Options
Spectrum IT Recruitment (South) Ltd
progress quickly. Core responsibilities: Supply customer focused consultancy services and advice to external customers Provide SaaS and Data Insight solutions to solve clients challenges ServiceDelivery and project management for a varied project pipeline Develop new relationships and consultancy opportunities Manage relationships with third parties Mentor and lead more »
Birmingham, England, United Kingdom Hybrid / WFH Options
Spectrum IT Recruitment (South) Ltd
progress quickly. Core responsibilities: Supply customer focused consultancy services and advice to external customers Provide SaaS and Data Insight solutions to solve clients challenges ServiceDelivery and project management for a varied project pipeline Develop new relationships and consultancy opportunities Manage relationships with third parties Mentor and lead more »
Coventry, West Midlands, United Kingdom Hybrid / WFH Options
Spectrum IT Recruitment
progress quickly. Core responsibilities: Supply customer focused consultancy services and advice to external customers Provide SaaS and Data Insight solutions to solve clients challenges ServiceDelivery and project management for a varied project pipeline Develop new relationships and consultancy opportunities Manage relationships with third parties Mentor and lead more »
West Midlands, United Kingdom Hybrid / WFH Options
Spectrum IT Recruitment (South) Ltd
customers Act as an SME, utilising a strong understanding of the social housing sector and the relevant regulations Provide solutions to solve clients challenges ServiceDelivery and project management for a varied project pipeline Develop new relationships and consultancy opportunities Manage relationships with third parties Mentor and lead more »
sector, based in Walsall. With a sizeable workforce, the company focuses on providing quality housing solutions and is committed to continuous improvement in its servicedelivery, driven by its technology department.Job DescriptionLeading the technology department and driving technological innovations.Developing and implementing transformation strategies.Enhancing customer experience through technology-driven more »
and implement a comprehensive digital strategy aligned with the organisation's goals and objectives Lead digital transformation initiatives to improve customer engagement, efficiency and servicedelivery Manage the UX team to oversee the design, development, and maintenance of digital platforms, including websites, mobile apps, and customer portals. Lead more »
Corby, Northamptonshire, East Midlands, United Kingdom
Elliot Marsh
sales strategy for growth, focusing on driving new business and building strong relationships with vendors and suppliers, whilst ensuring a high standard of quality servicedelivery to their customers. The role will suit someone who can think creatively, is ambitious and can build a solid team around them. more »
Warwick, Warwickshire, West Midlands, United Kingdom
Telent Technology Services Ltd
team doing complex and critical work. Help build and keep the nation's critical infrastructure connected and protected 24/7. Reporting to the ServiceDelivery Manager in our Rail division, the Assistant Cable Jointer Tester will assist in the making, repair and test joins in insulated telecoms more »
Building and maintaining strong relationships with existing clients to drive additional IT sales. Collaborating with the technical team to ensure client satisfaction and seamless service delivery. Key Responsibilities: Drive IT sales by identifying new business opportunities and nurturing relationships with existing clients. Promote and sell the IT managed services more »
wellbeing app Training & Development There is also an enhanced call out allowance and overtime rates with the role. Are you dedicated to delivering great service and want to join a growing company that looks after its people? Do you have the skills and experience in a similar role with … will already have experience gained in a similar role. You will work 40 hours per week but will need to be flexible to ensure servicedelivery at the highest level. You will have access to Apleona employee benefits that will be available to you as soon as you more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Reed Technology
to-day of the role: Act as the first point of contact for suppliers from a contracts management perspective. Structure, schedule, and attend regular service review meetings with suppliers and IT Service Department members to maintain good relationships and meet service objectives. Maintain a record of performance … against KPIs for each supplier, identifying service improvement opportunities and addressing obstacles impacting service delivery. Work closely with senior managers to maintain the Supplier and Contracts database. Assist the ICT Contracts & Software Assets Manager with the in-year contract management process for IT contracts, including technical and performance … meetings and the annual contract review and negotiation process. Required Skills & Qualifications: Significant experience in Supplier Management. Extensive knowledge in performance Management: Service Level Agreements, Key Performance Indicators, and Continual Service. Hands-on experience within complex ICT Service environments. Familiarity with IT Service Management toolsets. Proven ability more »
Job summary The Senior Delivery and Improvement Manager will primarily be required to manage the development and delivery of strategic and operational plans to enable the ICB and Birmingham and Solihull (BSol) Integrated Care System (ICS) to achieve its objectives and key performance targets. The Senior Delivery and Improvement Manager will work in a leadership and management capacity within the system wide Planning and Delivery Team and work closely with leads to ensure that complex strategic and operational planning is embedded at programme and locality level, with specific responsibilities, leadership and accountabilities for major pieces … relation to plans, strategic and operational plans must be aligned with the ICB and ICS's vision, values and goals and must facilitate sustainable delivery of key workload, quality, performance and financial targets. The Senior Delivery and Improvement Manager will play a key role in working with senior more »