76 to 100 of 146 Service Delivery Jobs in the Midlands

ensuring they are delivered on time, within scope, and to the highest standards of quality. This role oversees a team of project managers and delivery specialists, fostering a culture of excellence, collaboration, and continuous improvement. Key responsibilities include: Strategic planning, stakeholder engagement, resource management, risk mitigation, and performance tracking. … role acts as the primary point of contact for our educational client during project delivery, ensuring their needs are met and expectations exceeded. The Head of EDI Client Team - Education Infrastructure also contributes to business development efforts by supporting proposals, scoping new projects, and identifying opportunities for growth

digital transformation projects into clinical practice, ensuring a smooth transition that enhances patient care and safety. You will take responsibility for the design and delivery of clinical training programmes, contribute to the Group's Digital Strategy, and lead Allied Health Professional engagement in the ongoing design and rollout … other arrangements that support work-life balance. Main duties of the job This is a unique opportunity to shape the future of healthcare delivery by embedding digital solutions into clinical practice. You will be part of a forward-thinking team, working on high-profile projects that directly impact patient

Salary: Highly Competitive + Bonus Job type: Full Time, Permanent About the role; As a Technical Consultant, you will be part of the Technical Delivery team. The Microsoft Cloud platforms are central to our business strategy, and this role will require you to architect and deploy solutions within Microsoft … being placed on the 'UK's Best Workplaces in Tech' list in both 2024 and again in 2025. Our guiding principles of Team TSG, Service Excellence and Shared growth are at the heart of everything we do. Job responsibilities will include, but are not limited to; Design and implement

ensure equality of access to flexible working, as far as practicable, regardless of role, shift pattern, team or pay, based on: patient/service user and staff experience, service delivery and work-life balance of colleagues. We are committed to creating and maintaining a fair and supportive … governance/quality assurance frameworks and implications on workforce development Desirable Proven change management skills Evidence of paediatric medicines administration Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission

right in. What you'll be doing (with a strong cuppa nearby): Leading the IT Operations team to deliver top-notch service across systems, networks, and infrastructure. Managing both on-prem and cloud environments, including Microsoft 365, Exchange, SharePoint, and Azure. Overseeing backups, business continuity, and cyber security (including … professional services setting. Deep technical knowledge across Microsoft 365, Windows Server, Active Directory, PowerShell, and cloud platforms. Strong understanding of project management, service delivery, and what 'great IT' really looks like. Excellent communication, leadership, and mentoring skills with a cool, methodical approach under pressure. Why you'll love

digital transformation projects into clinical practice, ensuring a smooth transition that enhances patient care and safety. You will take responsibility for the design and delivery of clinical training programmes, contribute to the Group's Digital Strategy, and lead Nursing and Midwifery engagement in the ongoing design and rollout … other arrangements that support work-life balance. Main duties of the job This is a unique opportunity to shape the future of healthcare delivery by embedding digital solutions into clinical practice. You will be part of a forward-thinking team, working on high-profile projects that directly impact patient

Company Description The role of Provisioning Delivery Co-Ordinator is really important to us. The focus of this exciting and challenging role is to manage the Provisioning and delivery of customer orders for Fixed Line, Broadband & IP Phone Systems which is essential for the continued success

Teams governance and data migration. Enhance endpoint security and oversee backup and disaster recovery. Provide end-user support and training, ensuring ITIL-aligned service delivery. Maintain compliance with ISO 27001 and Cyber Essentials Plus. Skills & Experience: Advanced Microsoft 365 expertise (Exchange Online, Intune, SharePoint, Teams). Strong networking knowledge

ensure equality of access to flexible working, as far as practicable, regardless of role, shift pattern, team or pay, based on: patient/service user and staff experience, service delivery and work-life balance of colleagues. We are committed to creating and maintaining a fair and supportive … complex IT/project environment Experience of communication with all levels of professional staff Desirable Experience or knowledge of EPR implementation Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission

zero and digital and industrial transformations. EQUANS is a Bouygues group company. The Helpdesk Administrator is responsible for providing efficient administrative and customer service support across Facilities Management operations, ensuring all maintenance requests are logged, tracked, and resolved within agreed service levels. Acting as the first point … phone, email, or fax. Log, track, and manage the full life cycle of work orders through the Maximo CAFM system. Apply and monitor service level agreements (SLAs), ensuring urgent requests are prioritised appropriately. Coordinate and assign work to in-house engineers or subcontractors and raise purchase orders when needed.

services bespoke lifting and handling equipment. Following a recent acquisition of a specialist manufacturer of multi-directional forklift trucks, the company is expanding its service team and now has an excellent opportunity for an experienced Forklift Service Engineer to join their operation. As a Forklift Service Engineer … company's factory. You'll be provided with a fully equipped company van and will work independently or as part of a small, supportive service team. You'll receive comprehensive product training and ongoing support but will also be expected to manage your own workload, meet deadlines, and uphold

reporting capabilities, so experience in this area will be a strong advantage. Youll lead multiple high-profile projects, manage diverse teams, and ensure successful delivery of initiatives that enhance digital services and infrastructure across the organisation. This is an opportunity to work in a culture of innovation, collaboration … digital environments. Experience in large-scale organisational change. Formal project management qualifications (e.g., PRINCE2, MSP, APMP). Strong knowledge of ITIL Service Management and project governance. Proven ability to manage budgets and resources effectively. Excellent stakeholder engagement and communication skills. Strong analytical and problem-solving capabilities. Experience in service

forefront of all they do, and personal development is encouraged at every stage. Job Role – Project and Enterprise Risk Manager Reporting to the Service Delivery Manager the Project and Enterprise Risk Manager will drive the On-time, On-cost, On-quality delivery of complex projects across multiple … critical aircraft availability and meet stringent contractual KPIs Duties – Project and Enterprise Risk Manager Project Management: Control and manage planning baselines for the effective delivery of multiple, concurrent modification and upgrade projects. Enterprise Risk Management: Identify, analyse, and robustly manage project and enterprise risks, developing contingency plans to ensure

Infrastructure Project Engineer – Birmingham/Hybrid (travel to client sites required) £40,000-£45,000 A well established and fast-growing Managed Service Provider are on the market for an Infrastructure project engineer to join their growing technical team. This role focuses on delivering a wide range of client … projects, both onsite and remotely. You will work closely with the Technical Manager and Service Delivery Manager, taking responsibility for driving projects from start to finish. This is ideal for someone who enjoys a mix of technical work, planning and customer interaction. Role Overview Deliver IT projects

environment. You will support onboarding and offboarding activities, including project transitions and closures, and assist in creating and delivering customer reports, incident documentation, and service management plans. You ll monitor customer satisfaction, proactively address issues, and help strengthen client loyalty and retention. Part of your role will also involve … identifying opportunities for growth, assisting in contract renewals, and helping shape service expectations. You ll contribute to continuous improvement initiatives and support customer communications. Working closely with internal teams, you ll ensure service levels and KPIs are consistently met or exceeded. Acting as a trusted point of contact

environment. You will support onboarding and offboarding activities, including project transitions and closures, and assist in creating and delivering customer reports, incident documentation, and service management plans. You’ll monitor customer satisfaction, proactively address issues, and help strengthen client loyalty and retention. Part of your role will also involve … identifying opportunities for growth, assisting in contract renewals, and helping shape service expectations. You’ll contribute to continuous improvement initiatives and support customer communications. Working closely with internal teams, you’ll ensure service levels and KPIs are consistently met or exceeded. Acting as a trusted point of contact

environment. You will support onboarding and offboarding activities, including project transitions and closures, and assist in creating and delivering customer reports, incident documentation, and service management plans. You’ll monitor customer satisfaction, proactively address issues, and help strengthen client loyalty and retention. Part of your role will also involve … identifying opportunities for growth, assisting in contract renewals, and helping shape service expectations. You’ll contribute to continuous improvement initiatives and support customer communications. Working closely with internal teams, you’ll ensure service levels and KPIs are consistently met or exceeded. Acting as a trusted point of contact

community. As a medium-sized organisation, they are committed to leveraging technology to support their mission and deliver impactful results. Description Infrastructure Operations & Service Delivery Evolve and Maintain the core infrastructure including: Azure (Function Apps, Logic Apps, API Management, Key Vault, Entra ID & Entra External ID) AWS (exam … delivery infrastructure, results platform. Microsoft Intune (device management) and Microsoft 365 (Exchange, SharePoint, Teams) Ensure the reliability, performance, and security of cloud and endpoint environments. Own and monitor backup, disaster recovery, and business continuity processes. Maintain operational standards and documentation across all IT infrastructure components. Coordinate infrastructure upgrades, patching

community. As a medium-sized organisation, they are committed to leveraging technology to support their mission and deliver impactful results. Description Infrastructure Operations & Service Delivery Evolve and Maintain the core infrastructure including: Azure (Function Apps, Logic Apps, API Management, Key Vault, Entra ID & Entra External ID) AWS (exam … delivery infrastructure, results platform. Microsoft Intune (device management) and Microsoft 365 (Exchange, SharePoint, Teams) Ensure the reliability, performance, and security of cloud and endpoint environments. Own and monitor backup, disaster recovery, and business continuity processes. Maintain operational standards and documentation across all IT infrastructure components. Coordinate infrastructure upgrades, patching

Staff Services are looking for an experienced installation/commissioning Engineer to join their Banking security delivery team. The purpose of this role is to have responsibility for delivering a fully compliant small works and commissioning delivery for a growing service delivery business which

enthusiastic and innovative Junior IT Service Desk Analyst looking for a new fast paced challenge which will enhance your skills and ability even more? Are you customer focussed and efficient and want to take your career to the next level? Do you live in Northampton or the local area … Look no further this is the role for you. Work place: My very professional, friendly, and successful client have a large service user base which needs support in many elements of Information Technology. This highly professional company has created an additional role for a Junior Service Desk Analyst

Rate: 25 - 30 per hour PAYE Duration: 12 Months Role Purpose The Manufacturing IT/OT Support Technician ensures the quality of technology delivery to critical manufacturing operations in Worcester. This role supports secure, efficient, and standardized digital operations across production systems, contributing to both local and global digitalization … technical liaison between IT, OT, engineering, and business teams. Participate in global Manufacturing IT/OT community initiatives to standardize services. Ensure high-quality service delivery through measurable productivity and security metrics. Cybersecurity Implement and maintain secure and resilient operations of IT and OT systems within the factory

Rate: £25 - £30 per hour PAYE Duration: 12 Months Role Purpose The Manufacturing IT/OT Support Technician ensures the quality of technology delivery to critical manufacturing operations in Worcester. This role supports secure, efficient, and standardized digital operations across production systems, contributing to both local and global digitalization … technical liaison between IT, OT, engineering, and business teams. Participate in global Manufacturing IT/OT community initiatives to standardize services. Ensure high-quality service delivery through measurable productivity and security metrics. Cybersecurity Implement and maintain secure and resilient operations of IT and OT systems within the factory

simulations, incident response plans and cybersecurity awareness training Preparing reports, documenting findings and recommending improvements to strengthen cyber resilience Supporting proposal development and wider service delivery documentation Where you'll be doing it You'll be joining a long-established advanced systems integrator focused on operational technology

looking for someone to be in control of the governance, optimisation, and strategic development of our finance technology landscape. You would ensure the successful delivery of ERP and planning system projects (including TM1 and Workday), driving data integrity, and enabling advanced analytics to support FP&A objectives and strategic … decision-making. You would be pivotal in driving digital transformation, improving service delivery, and positioning Finance as a technology-enabled strategic partner. This is a great opportunity for somebody to join a progressive and growing firm and if you have the necessary skills, we would like to hear