76 to 95 of 95 Service Delivery Jobs in the Midlands

hundreds of customers worldwide. Growth is fuelled by a strong focus on innovation, continuous improvement, and a customer-first approach to product development and service delivery. Main Duties: This role focuses on driving new business and managing client relationships across the French market to support ongoing growth. It requires ...

ongoing improvements to systems and services and this is an exciting opportunity to join a collaborative and evolving IT team, contributing to the delivery of reliable, secure, and user-focused technology solutions across a varied and dynamic educational landscape. Your new role As IT Operations Manager, you will take … ownership of IT service delivery across a cluster of 4 schools, ensuring that infrastructure, systems and support services operate reliably, securely, and in line with organisational standards, also being responsible for a team of 8 across these sites. Working on a hybrid basis but also across multiple sites ...

Testing Engineer Location: West and East Midlands Hours: Monday - Friday 39 hours per week This is a hands-on technical role supporting the delivery of gas testing and analysis services across the East and West Midlands. It may involve at times covering other parts of the UK . … Develop and maintain strong technical knowledge of gas analysis Build and maintain effective relationships with customers and key stakeholders, supporting high-quality service delivery Ensure all work is completed in line with SGS quality, safety, and operational standards, with flexibility to travel across the UK, Ireland, and occasionally ...

client objectives. Analyse client needs to identify immediate solutions that enhance user engagement and product integration. Utilise client feedback to drive continuous improvement in service delivery and product enhancements. Maintain comprehensive documentation of all client interactions, progress on individual accounts, and milestones achieved. Prepare and present regular reports … effect quick and seamless resolutions. Applicants will have previous experience in a Client Facing role managing customer relationships and queries. You will be service driven, have a passion for tech and be keen to progress your career within a client facing role. Katie Bard is committed to protecting your ...

seamless, high-performing customer experience. Your focus will include: Designing and executing a customer-first operational strategy Transforming and scaling technical support and service delivery across UK & Europe Embedding a culture of accountability, performance, and continuous improvement Aligning operations with regulatory, compliance, and quality standards Developing leadership capability … strategic vision with hands-on delivery. You are likely to be: A proven executive in customer support operations within a technical products/engineering service environment Experienced in leading transformation and scaling support functions Comfortable navigating complex, multi-market operations A strong communicator who can influence at board level ...

seeking an Account Manager to manage and grow a portfolio of established customer accounts. The organisation delivers technology solutions that improve operational efficiency, service delivery and customer outcomes across healthcare environments. This role would suit experienced Account Managers, Customer Success Managers, Strategic Account Managers or Business Development professionals … plans, pipeline activity and CRM records. The ideal candidate will have a proven track record of growing existing accounts within a B2B, SaaS or service-led environment. You will be commercially minded, confident engaging senior stakeholders and skilled at identifying and converting growth opportunities across complex accounts. The role ...

Manager to drive innovation and digital transformation across the organisation. The successful candidate will lead a small team and manage technology solutions to enhance service delivery and operational efficiency. This role requires strong stakeholder management, strategic leadership experience, and a passion for digital change. The position offers ...

pipeline. Prepare and deliver proposals, presentations, and quotations to prospective customers. Work closely with internal teams to ensure a smooth transition from sales to service delivery. Monitor market trends, competitor activity, and industry developments to identify growth opportunities. Maintain accurate records of client interactions, opportunities, and sales activity using ...

growth trajectory. We welcome candidates who are eager to develop their careers within a supportive and innovative organisation committed to excellence in service delivery. ...

Code of Ethics is to support each member of the policing profession to deliver the highest professional standards in their service to the public. CORE WORK AREAS Design and implement scalable, efficient, and robust data pipelines to extract, transform, and load (ETL) data from various sources into databases. Build … performs optimally, leading on extracting data, joining and helping analysts to derive insights. Troubleshooting and resolving issues as they arise, to ensure the timely delivery of high- quality data. Identify and automate manual data flows and reports to enable scaling and repeatable use, working with colleagues across the organisation. ...

lives of the people an organisation serves? Elevation Recruitment Group are working exclusively and confidentially with a well-established, PE-backed specialist service business operating across 45+ services nationally to appoint a Head of Solutions. This is a rare and genuinely exciting opportunity for a commercially astute, values … infrastructure and ensuring the organisation can extract genuine insight from its data Championing the use of AI and automation to drive efficiency and improve service delivery Leading cloud migration away from legacy on-premise infrastructure Managing and developing a small but capable internal technology team Acting ...

incidents across D365 and wider Microsoft technologies? If so, this is an opportunity to take ownership of business-critical systems that directly support healthcare service delivery. The Role As Incident Manager, you will lead the end-to-end incident management lifecycle, with a particular focus on D365 … systems Coordinate internal teams and third-party partners to drive rapid resolution Assess and prioritise incidents based on business and healthcare service impact Lead root cause analysis (RCA) and implement preventative improvements Develop and enhance incident processes, playbooks, and documentation Monitor trends across incidents, particularly within the D365 ...

member. Act as a key technical point of contact across infrastructure and cloud projects. Manage relationships with third-party MSP providers and ensure successful service delivery. Key Requirements of the Infrastructure Manager: Strong experience supporting on-premise infrastructure environments. Previous experience with Windows Server, Hyper-V, and Microsoft technologies. … technologies would be highly desirable. Broad networking knowledge across switching, routing, and firewall technologies. Comfortable working within a hands-on technical role alongside project delivery responsibilities. Previous mentoring or leadership experience would be beneficial. Eligible to undergo SC clearance. Strong communication and stakeholder management skills. Benefits: 25 days holiday ...

experienced ERP Programme Director to lead a transformative initiative within the public sector. This role demands strategic leadership for the end-to-end delivery of the Oracle Fusion Cloud ERP implementation, focusing on Finance, HR, Payroll, and Purchasing, along with a fully integrated Duty Management System (DMS). … requirements. Act as the liaison between technical partners and governance bodies, managing the programme vision, scope, and benefit realisation strategy. End-to-End Programme Delivery: Ensure successful delivery of Oracle Fusion ERP across functional areas on time and within budget. Oversee all related contracts and suppliers, managing integrated ...

with colleagues and third-party suppliers, communicates clearly with non-technical users, identifies recurring issues, and contributes to IT projects, system improvements, and overall service reliability. What you'll need to succeed Proven experience in IT support, service desk, or desktop support roles with strong troubleshooting and diagnostic … skills. Solid knowledge of Microsoft 365 and experience supporting Windows laptops, desktops, and core business systems. Ability to manage and prioritise service desk tickets effectively, taking ownership through to resolution. Strong communication and interpersonal skills, with the ability to support non-technical users clearly and patiently. Good organisational skills ...

they have built a respected reputation throughout the region. As Performance, Insight & Reporting Lead you will support the Director of Performance & Delivery in the strategic delivery of various data analytics, KPI metrics and insight reporting to regulatory/statutory bodies. Client Details NHS Organisation Description Key Responsibilities: Leadership … operational planning through provision of analysis, insight and performance intelligence. Provide cross-functional coordination, joining up data, systems and operational processes to enable improved service delivery. Performance, Quality & Compliance: Oversee compliance monitoring and evidence gathering required for contractual, regulatory and statutory bodies (e.g., NHS England, ICBs, CQC). Ensure ...

equipment and software effectively. Deliver technical guidance and assist with problem-solving. Contribute to the development of user guides, FAQs, and training materials. Support delivery of training sessions (remote or on-site where required). Pre-Sales & Post-Sales Support. Collaborate with commercial teams to support demonstrations and technical … issues and suggest improvements to products, processes, or documentation. Cross-Functional Collaboration. Work closely with engineering, product, and customer-facing teams to improve overall service delivery. Coordinate with field-based teams for issues requiring on-site intervention or repair. What you'll need to succeed Strong technical understanding ...

equipment and software effectively. Deliver technical guidance and assist with problem-solving. Contribute to the development of user guides, FAQs, and training materials. Support delivery of training sessions (remote or on-site where required). Pre-Sales & Post-Sales Support. Collaborate with commercial teams to support demonstrations and technical … issues and suggest improvements to products, processes, or documentation. Cross-Functional Collaboration. Work closely with engineering, product, and customer-facing teams to improve overall service delivery. Coordinate with field-based teams for issues requiring on-site intervention or repair. What you'll need to succeed Strong technical understanding ...

looking for a confident, organised and customer-focused Client Services Advisor to join a growing team supporting clients who rely on technology and service excellence to deliver better outcomes. This is a brilliant opportunity for someone who enjoys solving problems, building strong relationships and making a real difference every … calls and emails, resolving queries, and providing first-line technical and customer support. You’ll also produce clear summary reports from chart data, support service administration, and work closely with internal teams and external professionals to ensure smooth, high-quality service delivery. What you’ll do: Handle client ...

dedicated sales role, focused solely on opening doors, winning new business, and building long-term client partnerships. You'll be supported by an experienced delivery team, allowing you to focus on what you do best; generating revenue and growing market share. The successful candidate can be based … social media and LinkedIn presence to promote personal and professional brand. Positioning Acorn by Synergie as a recruitment partner of choice. Working closely with delivery teams to ensure a seamless handover and high-quality service delivery. Requirements Proven success in new business sales within recruitment or B2B sales ...