76 to 87 of 87 Service Delivery Jobs in the Midlands

Payroll and HR markets, including trends, challenges, and opportunities. Acquire detailed knowledge of MHR’s product offerings, including People First, iTrent, and managed service delivery. Establish and nurture relationships with prospective customers, pursuing opportunities to successful closure. Create and shape opportunities using a consultative, value-based approach. Prepare ...

difference We are excited to announce an opening for an IT Infrastructure Support Technician to provide all services and duties necessary for the delivery of infrastructure support of the College's IT systems, networks, and infrastructure. You will provide support and automation for complex incidents and problems that cannot … resolved by the IT Service Delivery Team and provi click apply for full job details ...

limited to: Develop and implement effective IT procurement strategies aligned with business objectives. Manage supplier relationships to ensure cost-effective and high-quality service delivery. Conduct market analysis to identify opportunities for cost savings and improved efficiency. Negotiate contracts and agreements with IT vendors and suppliers. Monitor supplier performance ...

Initial 3-Month Contract - Hybrid Working Location: Birmingham Hays is proud to be partnering with a local council to recruit a Senior Service Designer to support a major transformation programme focused on enhancing customer experience. This is an exciting opportunity to influence high-impact services and shape … residents interact with the council. About the Role As a Senior Service Designer, you will be responsible for designing end-to-end services within complex, multi-layered environments. You will work closely within multidisciplinary teams to deliver new and improved services based on user needs, organisational goals, and evidence ...

internal stakeholders to implement standardisation and maintain best practice. Client Experience Enhancement Work closely with client-facing teams to understand pain points and improve service delivery. Enhance client and employee experiences across key touchpoints. Assist the mapping and redesign of client journeys to ensure seamless, high-quality interactions. Assist … Coordinate workshops and training sessions to promote digitalisation, automation, new processes and continuous improvement. Support leadership in driving cultural change aligned with strategic goals. SERVICE AND COMPLIANCE Ensure that the firm's high standards of client care are met by demonstrating competence in all aspects of your role. Ensure ...

internal stakeholders to implement standardisation and maintaining best practice. Client Experience Enhancement Work closely with client-facing teams to understand pain points and improve service delivery. Enhance client and employee experiences across key touchpoints. Assist the mapping and redesign of client journeys to ensure seamless, high-quality interactions. Assist … Coordinate workshops and training sessions to promote digitalisation, automation, new processes and continuous improvement. Support leadership in driving cultural change aligned with strategic goals. Service and Compliance Always operate in accordance with the Rules of the FCA, the CII code of conduct and our company policies and procedures. Ensure ...

internal authority on all platform-related matters. You’ll play a key role in delivering and supporting a newly introduced Professional Services delivery module , alongside ongoing ownership and optimisation of the IT Service Management (ITSM) capability and existing custom solutions. This is a hands-on position offering genuine … resilience, including the management of users, roles, groups, and permissions. Lead the rollout, configuration, and long-term support of the ServiceNow Professional Services delivery module , working closely with internal stakeholders to ensure successful adoption. Maintain and enhance existing ServiceNow modules and configurations, driving continuous improvement and platform maturity. Design ...

Title: Sales Associate Location: Nottingham (hybrid) About GTT: GTT is a leading networking and security as a service provider for multinational organizations, simply and securely connecting people and machines to data and applications – anywhere in the world. We serve thousands of organizations, bringing together the right people, partners … revenue growth. Job Scope/Supervision: This role works closely with sales teams, sales support, order processing, sales engineering, marketing, and service delivery. You will also interact directly with customers and prospects to drive lead generation and support early-stage sales activity. Duties and Responsibilities: Proactively identify and qualify ...

Glance: Team Manager - SAP HCM SuccessFactors Payroll Remote - Home-based (UK) Up to £90,000 DOE Plus Benefits Permanent - Full Time Product/Service: Global authority in Enterprise SAP Consulting & SAP Managed Services Values: Clients First, Foresight and Teamwork Who we are: We are a top-10 global … Payroll. Operating in a fast-paced, remote Managed Services environment, you will drive exceptional customer experiences through rapid issue resolution, continuous improvement, and service excellence. Alongside people leadership, you will remain hands-on in consulting delivery - balancing strategic oversight with practical expertise - while ensuring Managed Services revenue performance ...

processes related to SEND (Special Educational Needs and Disabilities) within the council. Ensure effective and efficient operation of all systems, maintaining high standards of service delivery. Coordinate with various departments to ensure compliance with SEND regulations and guidelines. Lead system upgrades and implementations to improve service and operational ...

related data: Familiarity with housing management systems (e.g., MRI, Northgate, Civica) and experience analysing housing-specific data, such as tenant demographics, rent arrears, and service usage - desirable. Familiarity with customer insight tools and techniques, such as surveys, focus groups, and data mining. Demonstrated experience in turning raw data into … insights that influence business decisions and improve service delivery. Experience with statistical techniques, including trend analysis, segmentation, and regression analysis, to provide meaningful insights. Experience with SQL for querying databases. Solid understanding of key issues in social housing, such as tenant satisfaction, void management, rent collection, and regulatory frameworks ...

team which delivers, implements and manages Public, Private Cloud and Hybrid technologies building and transforming client infrastructure services and provides world class service delivery. The diverse variety of work we do, and the experience it offers, provides an unbeatable platform from which to build a career. This will … have access to cloud resources. Oversee the implementation of security and governance for new services. Assess and manage risks associated with third-party cloud service providers and vendors. Manage information security and compliance following Accenture standards and policies. Stay updated on the latest trends and best practices in information ...