76 to 97 of 97 Service Delivery Jobs in the Midlands

both internal and external customers . You will be tasked with the planning, launch and day to day management of Technology Services. You will understand, articulate and maintain the delivery of all application and business systems to customers. You will have a strong background in Service Delivery and be experienced delivering to 3rd parties . Experience in More ❯

ready to inspire the next generation of tech talent. Youll bring digital skills to life, delivering practical, engaging training across IT, cybersecurity, programming, and more. As part of our Service Delivery team, youll help learners build confidence, progress into careers, and gain the qualifications that open new doors. What Youll Do Deliver high-quality, hands-on training in … them hit their goals Keep lessons engaging, relevant, and adaptable to different learning styles Track progress, attendance, and outcomes, ensuring learners stay on course Collaborate with colleagues to keep delivery standards high and learner experience seamless What Youll Bring Teaching qualification (PGCE, CertEd, QTS or Level 4 teaching qualification, or level 3 teaching/assessors qualification Full UK Driving More ❯

management. Operational Excellence Ensure high availability, performance, and security of all infrastructure services. Oversee incident response and root cause analysis for infrastructure-related issues. Monitor KPIs and SLAs, ensuring service delivery meets or exceeds expectations. Collaboration & Communication Work closely with cross-functional teams including DevOps, Security, Application Development, and Product to ensure infrastructure meets business needs. Serve as More ❯

systems, primarily focused on heating, hot water systems, and general plumbing. This is a field-based role requiring flexibility, a proactive approach, and a commitment to high standards of service delivery. Key Responsibilities: Maintain and repair heating, hot water systems, and general plumbing Carry out mechanical fault finding and diagnosis Complete installation work and relevant compliance certification Undertake basic More ❯

consistent presence at trade shows, exhibitions, and on-farm demos to showcase product range. Provide market insights to inform product development and marketing efforts. Ensure excellent customer support and service delivery. Contribute towards regular technical visits to market-leading manufacturing facility. Your profile: Proven agricultural machinery sales experience would be a clear advantage. Recent technical sales experience in an More ❯

marketing methods (social media, content, email, partnerships, etc.). Maintain ongoing relationships with acquired clients to encourage retention and upselling. Collaborate with our support team for client onboarding and service delivery. Ideal Candidate Existing affiliate marketers, resellers, hosting consultants, or sales freelancers. Has access to a relevant audience or client base in need of hosting or server colocation. Strong More ❯

and removal of all user accounts and devices as well as the fulfilment and accurate asset management of end-user IT equipment. You will be an advocate for continuous service improvement, identifying areas for improvement to optimise, automate and enhance service delivery.This will be a hybrid position, with the expectation of at least three days per week required … Bonus opportunities 35-hour work week with flexible working 25 days holiday + 5 days buy/sell + bank holidays. Professional development opportunities 5% employer pension, rising with service + many more. Experience: Ability to effectively prioritise and execute tasks in a fast-paced setting. Excellent communication and problem-solving skills Experience of user account administration within Active More ❯

looking for a role with real impact? The West Midlands Pension Fund is seeking a dynamic and forward-thinking Head of Systems (IT Services) to lead the strategic direction, delivery and continuous improvement of our IT and digital services. About the role Reporting to the Director of Finance, Resources and Transformation, you will lead a highly skilled IT function … in IT leadership, ideally within a complex organisation. A proven ability to develop and implement IT strategies aligned to organisational objectives. Excellent knowledge of cybersecurity, information governance and ITIL service delivery. The ability to inspire, develop and manage high performing teams. Strong stakeholder management skills with the credibility to influence at senior levels. Experience in pensions or the wider … Why choose the West Midlands Pension Fund? At the West Midlands Pension Fund, you'll play a pivotal role in safeguarding and shaping the IT services that underpin the delivery of pensions to over 340,000 members and 800 employers. You'll join a collaborative and forward thinking organisation that values innovation, continuous improvement and professional development. We offer More ❯

continuous growth and success, we're at a pivotal point on our journey to realise that aspiration. Why you will love this opportunity as Project Manager - Local Government Services Delivery at Civica. As a Project Manager, you'll play a key role in delivering software solutions to our Local Government customers, ensuring projects are implemented on time, within budget … and to a high standard of quality. You'll lead several concurrent projects, working closely with customers, internal teams, and third parties to provide a seamless delivery experience. This role gives you the opportunity to shape the customer journey, strengthen long-term partnerships, and contribute to continuous improvement within Civica's project management team. You'll also support and More ❯

our Information Management capability within the Birmingham office. You'll be responsible for growth targets, pipeline of work, training and development of the team whilst promoting the capability and service offering of the Information Management account. The Information Management account is a team of 40+ digital consultants driving digital transformation on all our major projects, mostly based in Croydon … planning of processes and implementation of tools to improve major project delivery. Sometimes this might be working directly with our clients, other times this might be supporting our internal delivery projects. You will be an advocate for digital ways of working, a promoter of good information management and comfortable working closely with our clients to share our experience. Your … Responsible for ensuring that projects are delivered successfully for the client and for Mott MacDonald, technically, commercially, and financially Growth and development of the Birmingham team Leading the technical delivery of consultancy services Delivery of a programme of technical solutions as agreed with the client Compliance with the Mott MacDonald management, quality, safety and environmental system requirements Coordinate More ❯

Role: Field Service Technician - Multi-Functional Devices Location: Leicestershire/Peterborough Package: up to £31,000 per annum + 10% bonus + 26 days holiday Would you like to join a very forward thinking company? Their attitude towards IT solutions is massively ahead of the times. Are you a photocopier field service engineer looking for a new challenge … or working as a Field Service engineer in another sector seeking a new challenge What will your day to day responsibilities be? Achieve key SLA's as directed to maintain optimum customer satisfaction. Respond to call outs in a timely and professional manner, identify and resolve technical faults, and undertake all technical modifications as they arise. Install and network … Safety legislation. Complete all necessary reporting requirements and paperwork accurately and in a timely manner. Effectively use technology tools such as tablets and laptops to ensure continuous improvements in service delivery. Maintain car or walking stock to required standards. Support or respond to service call outs for other service teams as necessary. Attend and contribute to team More ❯

to ensure all solutions align with overarching roadmaps and architectural principles. Experience in Facilities Management environments is essential , as you’ll be supporting technology solutions that directly impact operational service delivery. Key Responsibilities Partner with IT Project Managers and business stakeholders to design solutions that meet project and operational needs. Support bid and business development teams with solution designs … models. Ensure architectural compliance and alignment with enterprise IT standards. Present and explain solution designs and models to technical and non-technical audiences. Provide technical leadership and guidance to delivery teams during project execution. Review supplier proposals for quality, feasibility, and compliance with architectural standards. Produce clear and comprehensive solution and service designs to guide delivery. Maintain alignment More ❯

reshaping its Digital & Technology function to be leaner, more strategic, and higher performing. The new structure will be complemented by a strong global outsourcing model covering support, operations, and service delivery. The Opportunity The Global Head of Infrastructure will lead the global infrastructure function through a period of major change, embedding maturity, driving governance, and establishing a high-performing … outsourced delivery model. Key Responsibilities Lead the Infrastructure Function: Own the global infrastructure roadmap spanning networking, hybrid cloud, environments, and data centres. Outsourcing Leadership: Oversee the transition of infrastructure operations to offshore partner going live in January. Build a governance-led, process-driven model delivering consistent and reliable services. Service Management & Performance: Drive SLA performance, reporting, and continuous … improvement across all regions. Embed a strong service culture and operational discipline. Architecture & Transformation: Review and modernise the infrastructure architecture (last updated 2019). Lead data centre consolidation and Azure-based hybrid cloud strategy over the next two years. Stakeholder & Vendor Management: Partner closely with global business and IT stakeholders. Manage vendor relationships, third-party contracts, and OPEX budget. More ❯

motivated Fire & Security Engineer to join our team. You will be part of a dynamic environment where your technical expertise and proactive approach will be key in ensuring the delivery of outstanding service to our clients. Key Responsibilities - Fire & Security Engineer Attend calls for maintenance (both on-site and via telephone) as directed by team co-ordinators. Rectify … visit where possible, ensuring customer satisfaction. Carry out a rolling programme of preventative maintenance visits. Collect and record site configuration information accurately. Maintain car stock (spares) levels for efficient service delivery. Maintain accurate and timely records of all activities. Provide out-of-hours cover on a rotating basis. Commission small projects when required, ensuring technical and quality standards are More ❯

Shropshire. In this role you will be vital role in shaping the future of street scene services by creating, maintaining, and analysing geospatial data that drives and supports effective service delivery. Can you imagine a world without transportation links via land, sea or air? Nor can we! Your journey is our journey, come and join us at Kier Transportation … scene routes and asset data are accurate, efficient, and practical for both operational and client teams. Your day to day will include: Create, maintain, and update geospatial datasets, including service routes, using ArcGIS and related platforms Manage and maintain asset and routing data for the street scene service network Collaborate with operations management to ensure data aligns with … service outcomes Conduct spatial analysis to optimise service routes and identify efficiency opportunities Produce analytical reports on operations, productivity, and service performance, with recommendations for ongoing system development What are we looking for? This role of GIS Technician is great if you have: A working understanding and direct experience using GIS software (ArcMap/ArcGIS or equivalent More ❯

IT Helpdesk Manager Location: Leicester, UK Salary: £40k - £50k Job Profile The Helpdesk Manager is responsible for leading and managing the IT support team and services, ensuring the effective delivery of engineering, IT, and maintenance services. We are seeking an experienced and motivated Helpdesk Manager to lead our IT support team. The ideal candidate will be responsible for overseeing … the daily operations of the helpdesk, ensuring a high level of support is provided to our channel partners, and driving continuous improvement in processes and service delivery. This role requires strong leadership skills, a deep understanding of IT systems, hardware maintenance, troubleshooting, and a customer-service-focused mindset. ECS Recruitment Group Ltd is acting as an Employment Agency More ❯

shops. Employee referral scheme, £250. 25 days annual leave. Declared Bank and Public holidays. Flexible working pattern. JOB PURPOSE: Promote and support the operation of our school aged immunisation service delivered on-site in schools for children of primary and secondary age, with follow up clinics within the community. JOB DESCRIPTION & RESPONSIBILITIES: Work collaboratively to support the team to … facilitate the smooth continuity of service delivery. Ensure all school immunisation data from school sessions and catch-up clinics are uploaded and reported to GP practices and CHIS in line with contract KPIs. Create bespoke reports to assist Senior Managers in monitoring contract performance and meeting stakeholder requirements. Collate uploaded data figures and produce reports in line with stakeholder … Excellent communicator, both written and verbal. Work independently and as part of a team. IT literate including Microsoft Office (Word & Excel). Travel independently to other surrounding areas. Customer service and people management skills. Desirable: Understands and implements the principles of informed consent. Knowledge of principles of data protection More ❯

shops. Employee referral scheme, £250. 25 days annual leave. Declared Bank and Public holidays. Flexible working pattern. JOB PURPOSE: Promote and support the operation of our school aged immunisation service delivered on-site in schools for children of primary and secondary age, with follow up clinics within the community. JOB DESCRIPTION & RESPONSIBILITIES: Work collaboratively to support the team to … facilitate the smooth continuity of service delivery. Ensure all school immunisation data from school sessions and catch-up clinics are uploaded and reported to GP practices and CHIS in line with contract KPIs. Create bespoke reports to assist Senior Managers in monitoring contract performance and meeting stakeholder requirements. Collate uploaded data figures and produce reports in line with stakeholder … Excellent communicator, both written and verbal. Work independently and as part of a team. IT literate including Microsoft Office (Word & Excel). Travel independently to other surrounding areas. Customer service and people management skills. Desirable: Understands and implements the principles of informed consent. Knowledge of principles of data protection More ❯

is representing a fast-growing and socially responsible organisation with a strong reputation in the NHS and wider public sector, investing heavily in innovative digital platforms and data-driven service delivery. Its culture is collaborative, inclusive and ambitious, underpinned by values of being Human, Innovative, Responsive and Expert. This is an opportunity to help shape how critical services are … ICS). Local authorities and social care providers . Central government departments and agencies : Ministry of Justice (courts, prisons, probation), Home Office, Immigration Enforcement & Border Force, HM Prisons & Probation Service, Department for Work & Pensions, Department of Health & Social Care, police forces and blue-light services. Other publicly funded organisations and arm's-length bodies . Consultative Solutions & Products Selling … public sector solutions) to meet diverse and evolving needs. Framework & Pre-Tender Influence - Build early engagement and competitive advantage around key frameworks and routes to market, including Crown Commercial Service (CCS), NHS SBS, NOE CPC, NHS LPP, HealthTrust Europe, ESPO and other local authority frameworks. Complex Solution Design - Shape bespoke propositions, working with internal teams to align operational delivery More ❯

is representing a fast-growing and socially responsible organisation with a strong reputation in the NHS and wider public sector, investing heavily in innovative digital platforms and data-driven service delivery. Its culture is collaborative, inclusive and ambitious, underpinned by values of being Human, Innovative, Responsive and Expert. This is an opportunity to help shape how critical services are … ICS). Local authorities and social care providers . Central government departments and agencies : Ministry of Justice (courts, prisons, probation), Home Office, Immigration Enforcement & Border Force, HM Prisons & Probation Service, Department for Work & Pensions, Department of Health & Social Care, police forces and blue-light services. Other publicly funded organisations and arm's-length bodies . Consultative Solutions & Products Selling … public sector solutions) to meet diverse and evolving needs. Framework & Pre-Tender Influence - Build early engagement and competitive advantage around key frameworks and routes to market, including Crown Commercial Service (CCS), NHS SBS, NOE CPC, NHS LPP, HealthTrust Europe, ESPO and other local authority frameworks. Complex Solution Design - Shape bespoke propositions, working with internal teams to align operational delivery More ❯

Working | Competitive Salary (DOE) + Commission + Benefits Are you an experienced Account Manager who thrives on building long-term client relationships and growing existing accounts? An established Managed Service Provider (MSP) based in Milton Keynes is expanding its client success team and looking for a talented Account Manager to join them. About the Role As an Account Manager … you’ll focus on farming existing business – developing relationships with established clients, identifying opportunities for growth, and ensuring exceptional service delivery. This isn’t a cold sales role; it’s about being a trusted partner to your clients, understanding their needs, and helping them get the most from the company’s technology and managed service solutions. Key Responsibilities … opportunities to upsell and cross-sell IT, connectivity, and cloud services. Build strong, consultative relationships with key decision-makers. Work closely with technical teams to ensure client satisfaction and service excellence. Achieve growth and retention targets within your account base. About You Proven experience in B2B Account Management, within an MSP, IT, or telecoms environment. Strong relationship builder with More ❯

inbound leads. Conduct needs analysis and tailor customized proposals and presentations. Manage pipeline using CRM tools, preferably HubSpot. Collaborate with marketing and technical teams to ensure seamless onboarding and service delivery. Meet or exceed monthly and quarterly sales targets. Preferred Requirements: Proven experience working with HubSpot CRM and Hubs (Marketing, Sales, Service, CMS). 3+ years of experience More ❯