26 to 42 of 42 Service Management Jobs in the Midlands

ensuring high-quality governance and successful project delivery. What You'll Be Doing Governance & Risk: Setting up and maintaining governance structures for Risk, Change Management, and RAID logs. Project Support: Working closely with Project Managers to ensure reporting deadlines are met and documentation accurately reflects project status. Financial Oversight … Clearance (Non-Negotiable). PMO Expertise: Deep knowledge of PMO roles and responsibilities with the ability to coach and support a wider team. Change Management: Proven experience in Change Management and the end-to-end project delivery lifecycle. Technical Proficiency: Advanced skills in Microsoft Excel and PowerPoint. Knowledge ...

Strategy & Planning in understanding and aligning customer ICT requirements with NHS strategies. Contribute to the development of tailored ICT solutions. Attend and support service reviews, development meetings, and customer discussions, representing the Digital Business Team and NHIS, including offsite and outside normal working hours. Manage specific customer requests … provide input for service agreements. Address issues such as unpaid invoices and customer complaints through appropriate channels. Complete internal documentation and coordinate with project managers to resolve order delays. Support junior team members with tasks. Procure equipment and services in compliance with financial regulations. If you are passionate about ...

accountable for developing and enhancing core IT technology, orchestrating all parties involved in the delivery of products and services, maintaining quality standards and making service performance visible. Accountabilities/Responsibilities Lead establishment and deployment of an environment for developing, continually improving, and securely operating applications. Lead, and have overall … financial efficiency. Lead coordination of application versioning and deploy, maintain & change, and retire lifecycle for all applications across. Own, manage and maintain the Application Service Catalogue. Liaise with architects to identify and agree upgrades and rationalisation opportunities for applications across. Liaise with the testing team to ensure that applications ...

more streamlined, standardised and digitally-enabled reporting function through structured triage processes, better utilisation monitoring, improved data governance, and ensuring that automated and self-service reporting platforms (e.g. Power BI) are used effectively by staff across the organisation. Main duties of the job Act as the first-line response … identifying dashboards or reports that can be retired or improved. This role underpins the Trusts transition toward a more efficient, standardised and customerfocused analytics service, supporting automation, governance and improved reporting pathways. Main responsibilities: Act as the firstline contact for BI and reporting queries, triaging requests and providing clear ...

Wales, Scotland and Northern Ireland. Key responsibilities: Provide responsive technical support to campuses and the Regional Support Office via remote tools, phone, email and service tickets. Diagnose, troubleshoot and resolve hardware, software and system issues across Windows devices, peripherals and classroom technology. Manage incidents and requests through … service management platform, ensuring timely resolution and clear communication. Install, configure and support end-user devices and software, including laptops, desktops and AV equipment. Administer Microsoft 365 services, including Azure AD, Intune and Exchange. Support onboarding and offboarding processes, including account setup, device preparation and access management. Assist ...

Service Desk Engineer When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Join the Littlefish Team! Salary: £27,625 Location: Nottingham (Hybrid) Must be eligible … excited about working with creative, passionate, energetic, and friendly people, we would love to hear from you. Role Overview: As an IT Service Desk Engineer, youll be the friendly, knowledgeable voice our customers rely on when somethings not working. Youll learn a huge amount on the job while supporting ...

software, computer networks, network administration and network installation. Experience of providing IT Support in person and remotely (by phone, on-line chat) Knowledge of service management systems and ITIL best practice. Knowledge of technical management, information analysis and of computer hardware/software systems. Knowledge of programming … with implementing, configuring, and testing solutions What we offer: 25 days annual leave, plus 8 public holidays 1-day extra leave per year of service, up to a maximum of 5 days Workplace pension scheme Tuition reimbursement for career development courses Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme ...

Information Technology, Computer Science, Engineering, or a related discipline. • Citrix Virtual Apps and Desktops in an enterprise environment- resilient Citrix environments. • ITIL-based service management and operational best practices. • Proven experience in a hands-on Infrastructure Engineer, EUC Engineer, or similar role supporting enterprise platforms. • Extensive experience building … Citrix certifications: CCA-V/CCA-D CCP-V/CCP-D ITIL Foundation certification. Automation and scripting (e.g. PowerShell, Citrix APIs). Profile management and user experience optimisation technologies (e.g. FSLogix, Citrix Profile Management). Monitoring and analytics tools (e.g. Citrix Director, ControlUp, or equivalent). ...

Oracle 11g Database Administrator to join a structured production support team responsible for maintaining business critical systems operating within a 24 by 7 live service environment. Key Responsibilities: Provide production support for Oracle 11g databases within a 24 by 7 live service environment Diagnose and resolve incidents, including … database performance tuning and optimisation Manage RMAN backup and recovery processes Support Data Guard and disaster recovery arrangements Implement database changes through controlled change management processes Apply security patches and maintain compliance standards Produce and maintain operational documentation and support runbooks Essential Skills and Experience: Strong hands on experience ...

deliver on deadlines Enthusiastic, hardworking and a team player Job Role Responsibilities: Provide 1/2 Line IT Support via phone/email/service management tools Building and configuring desktops Provide Microsoft Office 365 support Carry out Active Directory tasks Able to support users remotely … days in the office, the rest working from home. To apply press apply now or send your CV to Matthew.Leach @ circlerecruitment . com Keywords - Service Desk/Helpdesk/IT Support/1 Line/2 Line/Birmingham/West Midlands Circle Recruitment is acting as an Employment ...

team Skills & Experience Essential Experience as a Platform Engineer, Infrastructure Engineer, or Application Support Engineer Strong understanding of Windows/Linux environments and IT service management (incident, problem, change) Proven scripting and automation experience ( Python/PowerShell ) Adaptable approach with a willingness to learn SCADA and OT technologies ...

from the Warwick offices. Application Support Analyst: Duties Manage and resolve client facing support tickets Triage issues, investigate and understand root cause analysis Improve service performance Implement root causes analysis and fixes Effective documentation Support users during incidents and fixes User access management Work with software development team … Application Support Analyst: Technical Experience SQL JIRA Service Management Ambition to perhaps move into Software Engineering The permanent role for a Application Support Analyst will pay a salary range up to £45,000 with a hybrid working model from the Warwick offices. This is an opportunity to join ...

computers. Troubleshoot and resolve hardware and software issues. Assist users with software installation, configuration, and updates. Maintain documentation of support activities and resolutions. Network Management: Assist in the installation and maintenance of network cables and switches. Monitor network performance and troubleshoot connectivity issues. Ensure network security protocols are followed. … network upgrades and expansions as needed. Software assistance: Assist in installation of software updates or new software packages. Assist artwork and design teams with management of Adobe Create Cloud. Assist other staff with Office and mail related issues. Open-Source Software: Install, configure, and maintain open-source software solutions. ...

operational priorities. You'll also play a central role in delivering IT change programmes, managing on-boarding for new academies, and driving improvements in service management, asset control, cyber security and procurement. This is a hands-on leadership position suited to someone who combines strong technical expertise with … excellent communication, relationship-building and project management skills-someone who wants to help shape a high-quality IT service that supports both staff and students. On a daily basis, you will be based across the academies in Staffordshire, therefore liaising with senior leadership teams and end users ...

socials Opportunity to grow into Account Executive or senior sales roles Founded 20 years ago, our client is one of the UK’s leading Service Management (SM) software platforms. Today, our client has 400+ employees across the multiple countries and is backed by private equity. With continued investment … organisational skills and attention to detail Motivation to work towards targets and personal goals Nice to Have (Not Essential) Some experience in sales, customer service, retail, hospitality, or business development Familiarity with CRM tools such as HubSpot Interest in technology, SaaS, or the field service industry ...

pressure production environments IBM Flash Systems, including replication (global mirror, metro mirror, change volumes) Spectrum scale (GPFS, NFS, SMB) in active-active environments Cluster management across Spectrum Scale, Oracle and ESXi Linux command line experience Storage provisioning across IBM estates Service management tools such as ServiceNow Understanding ...

standards-based integration requirements. Balance innovation with platform stability, scalability, and long-term maintainability. Skills, Knowledge and Experience: Essential 812+ years experience in Product Management within SaaS, ERP, or enterprise software Proven experience leading Product Managers and owning multi-product portfolios Strong commercial acumen, including pricing, packaging … collaboration Experience working in complex, regulated, enterprise environments Excellent stakeholder management across Engineering, Data, Security, and GTM AI & Innovation Practical experience applying AI or automation within enterprise workflows Understanding of the opportunities and constraints of AI in production systems Nice to Have Logistics, transport, or warehousing domain experience Experience ...