51 to 75 of 88 Customer Service Jobs in the North East

What we are looking for? Professional or business level fluency in speaking/reading and writing in English. Ideally 2 years of Finance or Customer Service related business admin experience. Familiarity with Microsoft Excel and handling sensitive/confidential data/information. Detail orientated, resilient, organised, flexible, positive … offer at TRG? Clear career progression plan to senior/leadership levels based on performance Holidays: 25 increasing to 27 days (3 years’ service) & 30 days (5 years’ service) + UK bank holidays +10 days 'Work From Anywhere' + paid Birthday + Volunteering day ‘Family Matters’ (enhanced Maternity ...

CEO. We are looking to strengthen the company’s Data & Insight capability, working closely with the organisation’s Operations Director who leads high-performing Customer Service, Project Delivery, IT and HR teams, Datal Analyst. As Data Analyst, based at the company's North East headquarters, you’ll turn … customer, sales and operational data into clear, actionable insight. Working closely with Marketing, Operations and Finance, this role is ideal for a detail-oriented Analyst who enjoys translating numbers into recommendations that improve customer experience and business performance. Your key responsibilities will include: Building and maintaining dashboards ...

difference in the world!Discover more at NO AGENCIES PLEASEJob DescriptionAt a strategic level the Knowledge analyst will follow and adhere to the Customer Service Centre (CSC) Knowledge Management ProcessThe overall role includes:Continually improving the Knowledge Management processes.Ensuring that Knowledge articles within the Knowledge Base … relevance, accuracy and currency.Work closely with all areas of IT support and development to transfer knowledge allowing improved First Time fix capabilities and customer satisfaction.Work closely with Problem Management to ensure suitable work-arounds to existing problems are recorded, managed and used effectively.Examine potential areas for service improvement ...

+ Excellent Company Benefits + Company Vehicle Homebased role covering Newcastle upon Tyne, Durham, Stockton-on-Tees and surrounding areas Are you a Field Service Engineer with experience servicing and maintaining Fire & Security systems, looking to join a well-established and growing company offering long-term career prospects, further … CCTV, access control and fire alarm systems across commercial, industrial and domestic sites. Due to continued growth, they are now looking for a Field Service Engineer to support their expanding customer base across the North East, including Newcastle upon Tyne, Durham, Stockton-on-Tees and surrounding areas. ...

trusted technical advisor, working closely with customers to understand their energy requirements and design tailored renewable energy solutions. Key responsibilities include: Conducting customer consultations and site surveys. Assessing customer energy usage and requirements. Designing Solar PV, Battery Storage and EV Charging systems. Preparing technical proposals, system designs … technical advice and recommendations. Supporting customers throughout the sales process from enquiry through to installation. Working closely with installation teams to ensure a smooth customer journey. Promoting the benefits of premium renewable energy technologies. Maintaining the highest standards of customer service and professionalism. About You Particularly interested ...

team. This is an excellent opportunity for someone who enjoys building relationships, developing existing accounts and identifying opportunities to increase revenue across an established customer base. The role is not heavily focused on cold calling, although there will be some proactive business development activity. The main focus is strengthening … relationships with existing customers, identifying upselling opportunities and ensuring clients receive an excellent level of service throughout their journey. Key Responsibilities Manage and develop a portfolio of existing customer accounts Build strong relationships with key contacts and decision-makers Identify opportunities to upsell products and services across ...

excellent opportunity for an experienced IT support professional to join a corporate environment, providing hands-on technical support to users and working closely with Service Desk and specialist IT teams. Roles & Responsibilities: Provide on-site IT support, resolving incidents, service requests and user queries. Act as the first … system. Carry out regular checks of meeting rooms and audiovisual equipment. Person Specification: Fluent in Spanish Excellent communication and interpersonal skills with a strong customer-service focus. Strong troubleshooting and problem-solving abilities. Experience diagnosing, prioritising and resolving IT incidents, with a focus on first-time resolution. Solid ...

technical onboarding of partner organisations and support integration projects. Maintain thorough documentation covering infrastructure, configurations, and operational processes. Essential Qualifications & Experience Strong customer service mindset with the ability to communicate clearly and professionally. Minimum 3 years’ experience in a similar Cloud/Infrastructure role. Deep expertise with Windows ...

Title: Technical Support Engineer Location: Hull, UK Salary: Up to £35,000 About Us: My client is a leading Managed Service Provider dedicated to delivering exceptional IT support and services to a diverse range of clients. Our mission is to empower businesses with reliable, efficient, and innovative technology solutions. … Description - We are looking for a dynamic and customer-focused IT Support Engineer to join our team in Hull. As a Technical Support Engineer, you will play a crucial role in providing top-notch technical support to our clients, ensuring their IT systems are running smoothly and efficiently. ...

Efficiency and demand management, providing services to many of the major water utility companies and their customers, as well as an impressive cross sector customer portfolio. Our services cross over all aspects of water demand management offering complementary and beneficial services to our clients and end customers alike. … will oversee the delivery of water-efficiency and field-based projects, ensuring they operate smoothly, profitably and to the highest standards of quality and customer service, while maintaining strong relationships with clients and internal stakeholders. This is a hands-on leadership role where you’ll be expected ...

ensuring the business gets the maximum benefit from its systems. The Role A key focus of the role will be Maximo , alongside Oracle Field Service Cloud (OFS). While these platforms are critical to day to day operations, there is currently an opportunity to develop a much more structured … Water sites across the North and South, with the flexibility to adapt training around different teams and users. Key Responsibilities Design and deliver proactive, customer-focused systems training to permanent employees, agency workers and contractors. Develop structured training and induction plans for new starters and managers. Deliver training ...

ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. … prospective clients throughout the sales lifecycle providing consultative solution expertise to determine optimum alignment and earn their business. As an individual contributor in a customer facing role, we are looking for a pioneering, meticulous subject matter expert who can pair business acumen with solution mastery to drive measurable results ...

Pacifica is one of the largest professional appliance repair companies in UK. We’ve grown our service through a reputation for excellent customer service, understanding what customers need and making sure that we consistently fulfil their requirements. About the role: We have a vacancy for an apprentice ...

ambitious technical team. Key Responsibilities - * Provide technical support to clients, troubleshooting IT issues across various hardware and software systems * Resolving incidents and service requests in a timely manner * Working with both internal and external teams to diagnose and resolve technical problems Skills Required - * Previous experience within an IT Support … Directory and Office 365 * Familiarisation with Networking principles (TCP/IP, DNS, DHCP) * Proficiency in diagnosing and troubleshooting hardware and software issues * Providing excellent customer service, whether remote or face-to-face If you are passionate about IT, have a customer-centric mindset, and thrive ...

Title: IT Engineer Location: Newcastle Salary: Up to £35,000 Job Description - We are looking for a dynamic and customer-focused Technical Support Engineer to join our team in Newcastle. As a Technical Support Engineer, you will play a crucial role in providing top-notch technical support … clients, ensuring their IT systems are running smoothly and efficiently. Skill requirements - MSP experience or a customer centric environment providing support. Excellent verbal and written communication skills Active Directory and GPO administration Exchange & Intune administration Excellent experience with Microsoft technologies Good general knowledge of networking and technologies: TCP/ ...

Start your career with Sage as a Customer Success Apprentice, where you’ll enjoy building relationships, solving problems, and helping businesses get the most from technology, while earning a recognised Level 3 qualification at the same time through structured development, mentoring, and hands-on delivery. Role Support the creation … Customer Success Plans that define customer goals, milestones, and outcomes, and help customers achieve them Help drive product adoption and usage, learning how to use customer data and telemetry to spot churn risk and act on it early Build an understanding of customers’ pain points and support ...

business. You’ll also need the following skills and experience: Ideally degree educated and/or 3+ years of experience in similar roles. Customer service abilities, demonstrated by resolving user issues. Some experience working within structured ITSM frameworks, such as ITIL. Experience working with SQL/SSRS ...

will work in the reception, meeting and greeting patients andvisitors to the Centre from a diverse community. The ideal candidate should have excellent communication, customer service and organisational skills, as well as a working knowledge of office procedures including IT skills. You should currently hold the required level … patient, carers and visitors to the service. o Handling routine enquiries via telephone, email or face to face.o Creating appointment letters in line with service procedures.o Processing internal/external mail.o Scanning, uploading, photocopying and filing documentation. The successful candidate should: o Have a good general level of education ...

infrastructure solutions across the UK’s energy, water, transportation and defence markets. We help our clients improve their business performance by increasing capacity, improving customer service, safeguarding security, enhancing resilience, decarbonising and delivering increased efficiency. Our vision is to be the UK’s leading smart infrastructure solutions company. ...

corporate benefits package. Account managers who prefer managing existing relationships over new business acquisition. Candidates looking for a relaxed entry-level position or structured customer service environment. Anyone who has not operated in a commission-driven, self-generated pipeline role before. Ready to Build Your Own Commercial Portfolio ...

corporate benefits package. Account managers who prefer managing existing relationships over new business acquisition. Candidates looking for a relaxed entry-level position or structured customer service environment. Anyone who has not operated in a commission-driven, self-generated pipeline role before. Ready to Build Your Own Commercial Portfolio ...

Positions Available 1 Closing Date Monday, 31st August 2026 Start Date Tuesday, 1st September 2026 Desired Skills Administrative skills Attention to detail Communication Skills Customer care skills Initiative IT skills Non judgemental Number skills Organisation skills Qualifications Maths GCSE, grade 4-9 (A-C) (Desired) English GCSE, grade … Vixen to provide them with quality equipment that is reliable, well-made and represents value for money - The team is committed to providing excellent customer service with a highly trained aftersales team and service department which help maintain machines and keep operations running smoothly - The aftersales department ...

skills, across multiple platforms, with an indepth knowledge of office tools, with an eye for detail thats second to none. Strong communicator with excellent customer service experience and skills Ability to work as a team, under pressure and in a fast-paced environment Ability to work collaboratively with … coffee, weekly shop, days out and much more Employee recognition scheme, where we celebrate and award our Stars within Acis, including gift vouchers Long service awards for our loyal employees Cycle to work scheme Employee Assistance Programme to give you confidential advice and support, when you need it Professional ...

depending on experience Company van, overtime, holidays, Call out To apply for this opportunity you must have or hold the following: • CCTV Service Experience ) • Fire Knowledge (Advanced, kentech and morley would be useful) • Strong Intruder alarms • Excellent customer service skills • CCTV IP Knowledge also beneficial • Fault Finding … wide range of services including design, maintenance and installation of intruder systems, CCTV, and access control. Due to planned growth within the installation and service department, they are now actively looking to recruit an experienced Security Service/Installation Engineers Benefits Include: • Company Vehicle • Mobile Phone • Stand ...

business. Multi-skilled across multiple technologies and product ranges, our engineers possess a wide range of knowledge built up over many years. Customer service oriented and driven to deliver the very best levels of engineering, our engineers take pride in their daily work. This role will include … including Fire Detection and Intruder Alarm Systems. • Retrofit upgrades/extensions to existing systems as part of remedial works packages. • Provide high levels of customer service. • Understanding site plans, to allow installs to take part based on site survey documentation. • Reactive call outs to site, with ...