1 to 25 of 35 ITIL Jobs in the North East

Minimum 3 years’ experience in a similar role. Full UK driving licence with business insurance. Strong workload management and prioritisation skills. Logical and thorough fault-finding and troubleshooting abilities. ITIL awareness. Technical Skills Microsoft Windows 10/11 and Office applications. Windows Server 2016/2022 and core services (DHCP, DNS, DFS, NPS, Hyper-V, ADCS). Active Directory, Microsoft More ❯

/Network+/Security+, Microsoft MCSA/MD-100/MD-101, or Cisco CCNA) or equivalent experience Proficiency with Windows 10, Windows Server, and Active Directory Understanding of ITIL-based service delivery and change management Desirable Skills & Experience Strong customer service across various communication channels Excellent communication, problem-solving, and teamwork skills Ability to manage priorities and deliver technical More ❯

if you dont have them. We welcome applicants with a broad and varied range of experience and technical knowledge. ServiceNow Knowledge and Certification. Agile methodologies and principles. Experience with ITIL processes, cloud platforms and DevOps practices. Enterprise and software architecture, encompassing data, application and technology, including security principles and data protection regulations. Enterprise application integration. Experience of working in a More ❯

systems integration testing, Provide point of contact for business super-users/users after go-live and provide hands-on support as appropriate alongside colleagues and software vendors following ITIL processes, Develop and maintain plans to address incidents and service requests, directing business users and third parties, maintaining an issues and risk log, and ensuring these are cleared or mitigated More ❯

motivated and hard working. Problem solving, logical, quick learner Analytical thinker. Good communication skills and comfortable working with others Confident of academic potential (to degree standard) Desirable Knowledge of ITIL concepts Experience Essential Can perform a range of varied work activities in a variety of structured environments. Experience of working in a group with individual responsibilities. Recent, demonstrable programming experience More ❯

and vendor relationships. A confident communication style, with the ability to translate technical concepts for non-technical audiences. A degree (or equivalent) in a related field and certifications (e.g., ITIL, CISSP, Microsoft) are highly desirable. Familiarity with the Power Platform (Power BI, Fabric) and Azure is a plus. What's in it for You? Excellent Salary: A competitive salary of More ❯

Experience with large-scale SaaS platforms and integrations. Familiarity with email/web security platforms (e.g. Proofpoint, Forcepoint, Zscaler). Understanding of Atlassian tools such as Jira and Confluence. ITIL/ITSM certifications or relevant qualifications. About Us: CEF (City Electrical Factors) was founded in 1951 in the UK and has grown to become the UK’s leading electrical wholesaler More ❯

we are looking for in a candidate... Strong knowledge and hands-on experience with D365 and POS systems. Proven ability to identify, prioritise, and resolve application issues. Experience with ITIL processes (Change, Incident, Problem, Service Request). Excellent communication, analytical, and problem-solving skills. Ability to work independently and collaboratively, including out-of-hours support. High commitment to continuous improvement More ❯

we are looking for in a candidate... Strong knowledge and hands-on experience with D365 and POS systems. Proven ability to identify, prioritise, and resolve application issues. Experience with ITIL processes (Change, Incident, Problem, Service Request). Excellent communication, analytical, and problem-solving skills. Ability to work independently and collaboratively, including out-of-hours support. High commitment to continuous improvement More ❯

bids/tenders (e.g. G-Cloud, DOS, RM6116) . Knowledge of platform productisation, shared services, and cross-government platform initiatives. Knowledge of relevant frameworks and methodologies such as TOGAF , ITIL , and Agile at scale. Past involvement in mentoring, coaching, or community engagement within technical teams. Principal Platform Architect - Package: Base Salary: £100,000 - £145,000+ Bonus: Performance-based Benefits: Excellent More ❯

the organisation's IT infrastructure while working in a supportive environment. Key Responsibilities: Provide IT support across the organisation, ensuring a high level of customer service in line with ITIL principles Diagnose and troubleshoot hardware, software, and network issues efficiently Build, configure, and deploy laptops, mobile phones, and tablets, ensuring smooth device lifecycle management Perform system administration tasks, including user More ❯

About you: You will have experience in change management within a software delivery or IT environment Strong coordination, communication, and reporting skills Familiarity with Microsoft DevOps and/or ITIL/Agile is a plus Ability to manage multiple priorities and support cross-functional teams If you're proactive, detail-driven, and thrive in a structured change environment, we'd More ❯

regulated environments (financial services, energy, etc.) is a big plus Prince 2 Practitioner or APM PPQ/PMI or PMP Agile Certification such as CSM or AgilePM Awareness of ITIL would be highly advantageous Proven experience with Azure DevOps Based within commuting distance of Gateshead - we offer hybrid working, but expect our teams working together in the office 2 days More ❯

governance processes. Skills and Experience: - Experience in change management within a software delivery or IT environment. - Excellent coordination, communication, and reporting skills. - Knowledge of Microsoft DevOps and/or ITIL/Agile methodologies (desirable). - Ability to manage multiple priorities and work effectively with cross-functional teams. - Proactive, detail-driven, and confident in a structured, fast-paced environment. Please apply More ❯

industries, ideally financial services or building societies. Familiarity with hybrid environments and SaaS adoption strategies. Track record of vendor management, including SaaS providers and cloud service partners. Experience with ITIL practices, service management, and governance frameworks What is in it for you? Working in the right professional and motivational environment is not a given with every role, however this role More ❯

tools Working knowledge of Active Directory, Group Policy, DNS/DHCP, and VPNs Proficiency with scripting languages (e.g., PowerShell, Bash) Experience with backup and disaster recovery planning Knowledge of ITIL practices and service desk workflows Understanding of cybersecurity principles and secure infrastructure practices Strong troubleshooting, documentation, and communication skills Please forward your CV with salary expectations. Damia Group Limited acts More ❯

delivery models is beneficial Qualifications & Certifications: Bachelors or Masters degree in Information Systems, Engineering, or Business SAP Certification in S/4HANA Finance, Logistics, or Architecture is preferred TOGAF, ITIL, or Cloud Architecture credentials (AWS/Azure), SAP RISE are an advantage Why Join DXC Technology? At DXC Technology, we are committed to fostering a diverse, inclusive, and high-performing More ❯

projects is essential. Your ability to manage multiple priorities, solve problems effectively, and communicate clearly with diverse teams will be key to your success in this role. Knowledge of ITIL frameworks and Agile methodologies would be advantageous. This is an exciting opportunity to join a forward-thinking company where your expertise will directly contribute to the successful delivery of innovative More ❯

goal setting. Person Specification Education & Qualifications Bachelor’s degree in Computer Science, IT, or a related field (required). Master’s degree and/or relevant certifications (e.g. PMP, ITIL, CISSP) are advantageous. Skills & Abilities Strong strategic thinking and business alignment. Ability to lead cultural and technological change within teams. Excellent communication and leadership capabilities. Experience At least 5 years More ❯

related ERP-focused discipline Preferred certifications: SAP S/4 HANA certification (Finance, Logistics, or Technical tracks). SAP Activate Project Manager certification. SAP Solution Manager training or certification. ITIL Foundation or higher certification. TOGAF certification (for enterprise architecture). TMM Recruitment INDIT Email More ❯

e.g. MS Project, Jira, Confluence), ideally holding a Project Management certification (Prince 2 or Agile). Strong Project Management methodology experience across both Agile and Waterfall deliveries. Understanding of ITIL practices and service transition. If you have the above experience please submit your CV immediately .. More ❯

knowledge of: Microsoft Office 365 Hardware Fault Finding on PC/Laptop and Tablets Preferred working knowledge of: Cloud hosted services and applications, Office 365 and Azure Knowledge of ITIL Service Operations processes and best practices “Stoneacre Motor Group are an Equal Opportunity employer committed to diversity in the workplace. We pride ourselves on creating an inclusive work environment where More ❯

required Essential Qualifications Degree in IT, Computer Science, or a related field (or equivalent professional experience) Strong knowledge of enterprise system architecture and application design Relevant industry certifications (e.g., ITIL, Microsoft, CompTIA) are highly desirable More ❯

3rd line support of Azure Cloud technologies and services. Experience required: Networking Troubleshooting skills Windows server and VMware skills Strong knowledge of M365 O365 administration Worked in an ITIL environment Azure O365 Fundamentals More ❯

Infrastructure Engineer 3 rd Line Mainly Projects Remote working within 90 mins travel of Carlisle - 24 month FTC Are you an experienced Infrastructure Engineer who wants to work with the latest technologies underpinning the Finance industry? Do you like to More ❯