4 of 4 ITSM Jobs in the North East

Strong knowledge of Windows OS, Microsoft 365, and Active Directory. Good understanding of networking basics (DNS, DHCP, VPN, TCP/IP). Familiarity with ITSM tools (ServiceNow, Freshservice, etc.). Excellent troubleshooting and problem-solving skills. Customer-focused with strong communication skills. ...

qualifications Excellent written and verbal communication skills across technical and non-technical audiences Critical thinking and problem-solving ability Working knowledge of IT service management Ability to meet deadlines while managing shifting priorities Confidence working independently and collaboratively as part of a wider team Devonshire is an equal-opportunity employer ...

team We are looking for: Proven experience with creating and managing IT Service Catalogues Experience with Service Delivery policy and governance ownership Experience with ITSM tools - Ivanti or similar Strong leadership and collaboration skills, as well as excellent stakeholder management skills It would be a bonus if you had: Knowledge ...

problem-solving, analytical skills, with the ability to think critically, creatively, and independently to solve issues. Excellent planning and implementation methodology. Experience of ITSM processes. Experience of and understanding of Network infra in Wifi, DC On-prem, Cloud (AWS/Azure/OCI), Next Generation Firewall, Load-balancing ...