1 to 25 of 114 Change Management Jobs in the North West

Service Desk Manager - ITIL - Liverpool Service Desk Manager with proficient experience in leading a team of IT service desk analysts, ITIL/another service management framework and improving the Service Desk function is required by a leading firm in central Liverpool. They are looking for a proven Service Desk Manager who has experience in pushing through change, by … working from home. Essential Skills Required: Experience in managing a Service desk/IT helpdesk team Working with external customers within service delivery/service desk Proven experience in change management in a Service Desk/Service Delivery, and a track record of improving the Service Desk function ITIL experience or another service management framework is a … must A good understanding of incident, problem, change, and release management processes. The ability to drive the best Service and have a passion for IT technology The ability to identify process improvement and areas that are inefficient or need upgrading Excellent communication, people and stakeholder management skills, somebody who can drive through change and improvements across More ❯

Job summary Benefits & Change Facilitator, Band 5 Fixed Term to 31/03/27 Job share considered Are you passionate about making a difference to the lives of people in Cumbria? Do you enjoy working with people, understanding services provided, and supporting them to transform the way they work? Are you passionate about improvement and change? Would … you like to be part of a Team leading strategic transformational and digital improvement? We'd love to hear from you! An exciting opportunity exists for a Benefits & Change Facilitator within our Digital Programmes team. Liaising with health partners across North Cumbria, including hospitals, community services and GP practices, the post holder will behelping to support a transformational digital … modernisation programme. Are you excited bybenefits realisation and change management? You'll be supported in the role and with your development by our team of project management professionals, with training available on a range of topics. If you are enthusiastic, experienced, highly motivated, respond positively to new challenges, and want to be involved in delivery of digital More ❯

Change and Quality Assurance Analyst Permanent 40 hours per week Monday to Friday Lytham St Annes, Lancashire Circa £35,000 per annum (depending on experience) We are excited to be expanding our dynamic PMO team and are now seeking a Change and Quality Assurance Analyst to join us. We are seeking a passionate Change and Quality Assurance … changes to our technology systems while ensuring they meet the highest quality standards. You will collaborate with various stakeholders, including development teams and technology business partners, to facilitate smooth change implementations and maintain operational excellence. This is an office-based role, with the occasional opportunity to work from home. Main Responsibilities Assess, document, and manage change requests related … cases, and test scripts to identify defects, ensuring high-quality deliverables. Monitor and report on testing progress, documenting results and facilitating resolution of any issues. Maintain detailed documentation for change management processes and quality assurance activities. Ensure compliance with industry standards and internal policies regarding quality and change management. Conduct post-implementation reviews to evaluate the success More ❯

Change Analyst/Quality Assurance Analyst Location: Lytham St Annes, Lancashire (Office-based with some hybrid working) Salary: 35k + BUPA Private Healthcare, Pension, Life assurance, Bonus etc We are working with a leading organisation in Lytham St Annes who are expanding their dynamic Project Management Office (PMO) team . They are now seeking a Change Analyst … responsible for managing changes to technology systems while ensuring all solutions meet the highest quality standards. Youll collaborate with development teams, business users, and technology partners to facilitate smooth change implementations and maintain operational excellence. Core Responsibilities for this Change Analyst/QA Analyst Assess, document, and manage change requests related to technology systems and applications. Perform … execute, and maintain test plans, test cases, and scripts to ensure quality deliverables. Monitor and report on testing progress, documenting results and supporting defect resolution. Maintain detailed documentation for change management and QA activities . Ensure compliance with industry standards and internal policies . Conduct post-implementation reviews and provide recommendations for improvements. Liaise with stakeholders to keep More ❯

Change Analyst/Quality Assurance Analyst Location: Lytham St Annes, Lancashire (Office-based with some hybrid working) Salary: 35k + BUPA Private Healthcare, Pension, Life assurance, Bonus etcWe are working with a leading organisation in Lytham St Annes who are expanding their dynamic Project Management Office (PMO) team . They are now seeking a Change Analyst/… for managing changes to technology systems while ensuring all solutions meet the highest quality standards. You’ll collaborate with development teams, business users, and technology partners to facilitate smooth change implementations and maintain operational excellence. Core Responsibilities for this Change Analyst/QA Analyst Assess, document, and manage change requests related to technology systems and applications. Perform … execute, and maintain test plans, test cases, and scripts to ensure quality deliverables. Monitor and report on testing progress, documenting results and supporting defect resolution. Maintain detailed documentation for change management and QA activities . Ensure compliance with industry standards and internal policies . Conduct post-implementation reviews and provide recommendations for improvements. Liaise with stakeholders to keep More ❯

proven experience delivering tech-enabled transformation within a retail setting, and who thrives in a fast-paced, people-focused environment. Youll be the constant voice of the colleague experienceensuring change is not only adopted but sustained across a diverse workforce of 18,000 colleagues, from large-scale rollouts to targeted, small-group initiatives. Managing 23 projects simultaneously, youll orchestrate … readiness across business areas, landing change in the right way, at the right time. Empathy is key, as youll work closely with stakeholders at all levels to understand the impact of change on ways of working, translating business requirements and risks into actionable delivery plans. A recognised Change Management qualification (e.g. Prosci, CMI) is desirable along … with strong stakeholder management skills and a deep understanding of retail business change. Key Responsibilities What youll be doing Benefits Planning & Enablement Translate benefits into clear, business-relevant language that resonates with leaders Focus on the impact of change on colleagues Coach project teams to embed change management into delivery plans Change Readiness Be the More ❯

Annes, Lancashire Salary: 35k + BUPA Private Healthcare, Pension, Life assurance, Bonus etc We are working with a leading organisation in Lytham St Annes who are expanding their dynamicProject Management Office (PMO) team. They are now seeking a QA Analyst to join their IT department. In this role, you will be responsible for managing changes to technology systems while … ensuring all solutions meet the highest quality standards. Youll collaborate with development teams, business users, and technology partners to facilitate smooth change implementations and maintain operational excellence. Core Responsibilities for this QA Analyst Assess, document, and manage change requests related to technology systems and applications. Perform risk and impact analyses on proposed changes. Develop, execute, and maintain test … plans, test cases, and scripts to ensure quality deliverables. Monitor and report on testing progress, documenting results and supporting defect resolution. Maintain detailed documentation for change management and QA activities . Ensure compliance with industry standards and internal policies . Conduct post-implementation reviews and provide recommendations for improvements. Liaise with stakeholders to keep them informed of change More ❯

Annes, Lancashire Salary: 35k + BUPA Private Healthcare, Pension, Life assurance, Bonus etcWe are working with a leading organisation in Lytham St Annes who are expanding their dynamic Project Management Office (PMO) team. They are now seeking a QA Analyst to join their IT department. In this role, you will be responsible for managing changes to technology systems while … ensuring all solutions meet the highest quality standards. You’ll collaborate with development teams, business users, and technology partners to facilitate smooth change implementations and maintain operational excellence. Core Responsibilities for this QA Analyst Assess, document, and manage change requests related to technology systems and applications. Perform risk and impact analyses on proposed changes. Develop, execute, and maintain … test plans, test cases, and scripts to ensure quality deliverables. Monitor and report on testing progress, documenting results and supporting defect resolution. Maintain detailed documentation for change management and QA activities . Ensure compliance with industry standards and internal policies . Conduct post-implementation reviews and provide recommendations for improvements. Liaise with stakeholders to keep them informed of More ❯

Control Manager to join the team with our prestigious client at their site in Barrow In Furness Purpose and Context of the Role: The Integrator, comprising the Joint Programme Management Office (JPMO) and Programme Outcome teams, integrate various aspects of technology, approvals and management arrangement and any dependencies. It is a collaborative endeavour between the Intelligent Client working … integration) into programme level artefacts such as the Joint Integrated Master Schedule (JIMS) and Master Data and Assumptions List (MDAL) to increase value and minimise schedule risk. The Baseline, Change & ADEs Lead is accountable to the Head of JPMO for the coordination of the Change Management activity across the Integration layer and the proactive management of … level ADEs and decisions in support of the achievement of programme outcomes. This role includes the development of a team of Suitably Qualified Experienced Personnel (SQEP) day to day management of all relevant activities and interfacing with the other IP's and SDA as appropriate. The Integrator ADEs Lead is responsible for the proactive management of programme level More ❯

will also be leading a team to implement complex enterprise software solutions into live mission critical healthcare environments, and be responsible for improving project efficiency and effectiveness, through project management process and tool improvements. Role responsibilities for the Senior Project Manager- Clinical Software: Project management of enterprise clinical software into the NHS Leading, monitoring and managing multiple projects … Ensuring all project management activities from end to end are looked after Risk, resource, and change management Financial control and executive stakeholder management Solution team management and matrix team/resource management across delivery, development, and third-party vendor teams Project documentation and status reports Host internal and external project meetings Team motivation and … delivering clinical applications such as PACS, RIS, EPR, PAS, LIMS, ePMA Qualified to Prince2 Practitioner level Matrix people leadership both internally and externally Project control, planning and documentation Risk management Resource management Financial management (vendor side experience of milestone completion, billing and change control) Contractual management Ability and willingness to take initiative toward project completion More ❯

Job summary The University of Manchester NHS Foundation Trust (MFT) mission is... To achieve this, MFT is embarking on a change to its operation model which will enable and achieve a culture of improving the quality of services across the organisation. This presents an opportunity for the incumbent that is pivotal in supporting the delivery this ambition whilst demonstrating … greatest asset, and this post will play a supportive role in the development of the skills and infrastructure to build a culture of continuous improvement within the whole quality management system. The post holder will, in collaboration with cross functional departments, support planning of our digital change priorities, execute the MFT improvement approach and method and support sites … to strengthen their quality control to ensure we are building confidence and assurance for our people. This role will be responsible for delivering change capability at different levels across the organisation and to supporting significant cross-organisational change projects that enable the organisation to improve safety, efficiency, effectiveness, staff and patient experience; with our people at the core More ❯

hackajob* is collaborating with Barclays to connect them with exceptional tech professionals for this role.* Join Barclays as an Operational Change Analyst** and play a key role in supporting the delivery of business change. You will work closely with teams and stakeholders to understand current processes, ask the right questions and identify what is needed to enable successful change. … stakeholders and translating business needs into clear actions, with a strong focus on people and operations rather than purely technical work. We are looking for someone with experience in change and operations who enjoys working with others, building relationships and helping teams adapt and succeed. To be successful in this role, you will need the following: Ability to support … Highly Valued Skills May Include Ability to actively participate in project workshops, engaging stakeholders, subject matter experts and attendees at all levels. Experience in capturing and documenting requirements, including change management and traceability, utilising appropriate business analysis and change techniques. Knowledge of validating operational designs against business requirements and ensuring appropriate traceability. You may be assessed on More ❯

changes to IT systems are delivered seamlessly and to the highest standards of quality. As QA Specialist, you'll collaborate across IT, business teams, and external partners to manage change requests, test new functionality, and safeguard operational excellence. This is an exciting opportunity to join a forward-thinking organisation at a time of ongoing digital transformation. Benefits You'll … Enjoy: Competitive salary up to £35,000 (DOE) Private healthcare & contributory pension Holiday allowance (33 days including bank holidays) Staff discounts & wellbeing perks Role Responsibilities: Assess, document, and manage change requests across technology systems and applications. Conduct risk and impact analysis, highlighting potential issues before implementation. Develop, execute, and maintain test plans, test cases, and scripts to ensure high … quality. Monitor and report on testing progress, managing issues through to resolution. Document change management and QA activities clearly and consistently. Ensure compliance with ITIL, internal policies, and industry standards. Support post-implementation reviews, making recommendations for improvement. Collaborate with IT, business stakeholders, and project teams to embed best practices. About You: Proven experience in change management More ❯

Job summary INTERNAL ONLY TO NORTH CUMBRIA INTEGRATED CARE NHS FOUNDATION TRUST (NCIC) EMPLOYEES ONLY The NHS in Cumbria is moving through a programme of significant transformational change involving the implementation of transformative clinical models of service and organisational integration. Key to delivering this change is our delivery of information technology required for services to be modern, safe … will manage one or more work packages as part of the Digitalisation Of Medical Records project independently. Main duties of the job The postholder will be experienced in benefits management, continual service improvement and change management methods and tools and will provide advice to decision makers This is a post for an ambitious, intelligent and resilient individual … to help us deliver high-quality benefits realisation and change management plans to help us transform healthcare through technology across West, North and East Cumbria. You'll support our Health Records and Digital Programmes team and the wider digital healthcare service by working with clinical specialities to realise benefits through changes to business processes enabled through technology. Strong More ❯

stakeholders to ensure that new cyber capabilities strengthen enterprise resilience and align with strategic priorities. Key Responsibilities Lead and manage the delivery of small to medium-sized cyber security change projects with high business impact. Translate business and cyber security requirements into actionable delivery plans, milestones, and resource schedules. Coordinate multi-disciplinary teams across Cyber, IT, and Business functions … and frameworks (e.g. NIST, ISO 27001, CIS). Experience working with DevOps tools and practices (e.g. JIRA, Confluence, Azure DevOps). Familiarity with enterprise security domains such as identity management, cloud security, network defence, vulnerability management, or security operations. Demonstrated ability to work within structured governance and change control frameworks . Experience managing third-party suppliers and … delivery partners. Strong knowledge of project delivery methodologies : PRINCE2 , APM PMQ , Agile/Scrum , or Hybrid delivery models. Understanding of ITIL and service management principles. Experience applying Change Management and Lean Six Sigma techniques is beneficial. Skills & Attributes Excellent leadership, stakeholder management, and communication skills. Strong analytical, problem-solving, and decision-making capabilities. Highly organized, adaptable More ❯

stakeholders to ensure that new cyber capabilities strengthen enterprise resilience and align with strategic priorities. Key Responsibilities Lead and manage the delivery of small to medium-sized cyber security change projects with high business impact. Translate business and cyber security requirements into actionable delivery plans, milestones, and resource schedules. Coordinate multi-disciplinary teams across Cyber, IT, and Business functions … and frameworks (e.g. NIST, ISO 27001, CIS). Experience working with DevOps tools and practices (e.g. JIRA, Confluence, Azure DevOps). Familiarity with enterprise security domains such as identity management, cloud security, network defence, vulnerability management, or security operations. Demonstrated ability to work within structured governance and change control frameworks . Experience managing third-party suppliers and … delivery partners. Strong knowledge of project delivery methodologies : PRINCE2 , APM PMQ , Agile/Scrum , or Hybrid delivery models. Understanding of ITIL and service management principles. Experience applying Change Management and Lean Six Sigma techniques is beneficial. Skills & Attributes Excellent leadership, stakeholder management, and communication skills. Strong analytical, problem-solving, and decision-making capabilities. Highly organized, adaptable More ❯

expertise and benefit from excellent customer service Responsible for providing consulting to support internal and client projects based on demand; extremely strong client-facing and teamwork skills including Project Management, Business Analysis, Data Analysis, Change Management and Strategy Where you are the Client Lead, you will be accountable for understanding the holistic view of all agreed client … deliverables and prospective initiatives, ensuring familiarity with all Statements of Work/Change Requests and linking these to similar initiatives with other Client Leads within Sagacity Responsible for leading large client delivery teams and owning client relationships from a delivery perspective including but not limited to: Using problem-solving skills to develop creative solutions to meet the challenges our … client is facing Management of key stakeholder relationships, project meetings/working groups, steering meetings and Quarterly Business Reviews (where appropriate) Pack preparation including content creation for key meetings (meeting minutes/outputs produced in a timely manner in line with client agreements) Influencing and facilitating decisions; communicating at all levels to obtain 'buy-in' from both the business More ❯

expected travel onsite 2-3 days per week Outside IR35 Start/End - November - March 2026 Summary We are seeking an experienced Contact Centre Consultant to lead the setup, management, and operation of both outsourced and insourced contact centres. The successful candidate will have a proven track record in digitalising call centres, transitioning from legacy systems to modern digital … solution providers . The position offers a competitive day rate, is outside IR35, and is based in the North West of England. Key Responsibilities - Lead the establishment and ongoing management of contact centres, both outsourced and insourced. - Drive digital transformation initiatives to replace legacy call centre systems with modern, efficient technologies. - Collaborate with stakeholders to design and implement scalable … contact centre solutions. - Monitor and improve operational performance, ensuring service levels and KPIs are consistently met. - Provide expert advice on best practices in contact centre management and customer engagement. - Manage vendor relationships and ensure seamless integration of outsourced services. - Support change management and training initiatives to embed new systems and processes. Skills - Experience in setting up, managing More ❯

expected travel onsite 2-3 days per week Outside IR35 Start/End - November - March 2026 Summary We are seeking an experienced Contact Centre Consultant to lead the setup, management, and operation of both outsourced and insourced contact centres. The successful candidate will have a proven track record in digitalising call centres, transitioning from legacy systems to modern digital … solution providers . The position offers a competitive day rate, is outside IR35, and is based in the North West of England. Key Responsibilities - Lead the establishment and ongoing management of contact centres, both outsourced and insourced. - Drive digital transformation initiatives to replace legacy call centre systems with modern, efficient technologies. - Collaborate with stakeholders to design and implement scalable … contact centre solutions. - Monitor and improve operational performance, ensuring service levels and KPIs are consistently met. - Provide expert advice on best practices in contact centre management and customer engagement. - Manage vendor relationships and ensure seamless integration of outsourced services. - Support change management and training initiatives to embed new systems and processes. Skills - Experience in setting up, managing More ❯

Quantity Surveyor to join a high-profile civil engineering team delivering projects within the United Utilities AMP 8 framework. The successful candidate will be responsible for the full commercial management of civils projects, ensuring cost control, contract compliance, and value optimisation throughout the project lifecycle. This role requires close collaboration with design, construction, and supply chain teams to manage … subcontractor procurement, contract administration, payment applications, and final account settlements. You will lead on risk and change management, provide accurate forecasting and reporting, and support the delivery of projects on time and within budget. The role demands strong commercial acumen, excellent stakeholder engagement, and the ability to mentor junior staff while maintaining compliance with NEC contracts and industry … standards. Skills: Extensive experience in civil engineering quantity surveying within utilities frameworks Strong knowledge of NEC3/NEC4 contracts and contract administration Commercial management including cost control, forecasting, and budget monitoring Subcontractor procurement, negotiation, and management Preparation and agreement of valuations, payment applications, and final accounts Risk and change management expertise Excellent communication, negotiation, and stakeholder More ❯

An exciting opportunity has arisen for an experienced Change Lead to come and join a busy council in the North West to drive the implementation of the "Confirm" system and ensure the successful embedding of technological and procedural change throughout the organisation. The main duties of the Change Lead are: Lead the end-to-end implementation of … the Confirm system, ensuring alignment with organisational objectives and best practices in change management and business analysis. Design, develop, and execute a comprehensive change management plan, incorporating effective communication, stakeholder engagement, risk mitigation, and business process automation. Work collaboratively with cross-functional teams across highways, transport, and infrastructure to embed digital transformation initiatives and automate key … operational processes, drawing on business analyst techniques such as workflow analysis and requirements documentation. Develop and deliver a structured training plan for both management and the wider workforce, ensuring all staff are equipped to adapt to new systems and processes. Champion a culture of continuous improvement, supporting teams to embrace new business as usual (BAU) processes and adopt updated More ❯

Overview Join Barclays as a Cryptography and Key Management Analyst , where you'll lead the evolution of our digital landscape, driving innovation and operational excellence. In this role, you will be part of the Cryptography team within the Chief Information Security Office, Global Information Security. This team provides critical cryptographic services, including Secure Key Management, Hardware Security, Application … this role, you will need the following: Experience in Cryptography and Information Security. ITIL Foundation certification. Experience in Key Management. Experience in HSM configuration/installation/support. Certificate management experience. Strong stakeholder management with the ability to influence and negotiate at all levels. Excellent attention to detail and accuracy. Ability to make informed decisions under tight deadlines … and manage multiple priorities effectively. Proficiency in MS Office applications. Some other highly valued skills may include: Relevant security or project management certifications. Background in operational environments, including incident response and change management. Strong documentation skills for operational procedures. Familiarity with SharePoint, Confluence, and JIRA. Unix/Windows operating system knowledge. Expertise in privacy, compliance, and data protection More ❯

of remote international staff Take ownership of financial reporting , cash flow forecasting , budgeting , and 5-year strategic planning Collaborate closely with external advisors including banks, HMRC, and investors Drive change management initiatives to support business transformation Provide oversight of treasury management , with experience in hedging considered advantageous About You You will bring: Proven experience as a Finance … Director in a UK-based business, ideally within the tech or high-growth sector Strong background in change management and stakeholder engagement Ability to build trusted relationships with external advisors Experience in treasury management and hedging (preferred but not essential) Full right to work in the UK Immediate availability and commitment to a 3-day per week More ❯

teams to develop interim process so that business can operate with minimal disruptions during the Cutover period. • Identify and mitigate potential risks associated with cutover activities, including data migration, Change Management, Security & Controls, system outages/downtime, and system administration issues. • Support and lead teams in conducting a full rehearsal of all cutover activities, prior to our Production … global (24/7) cutover team, by bridging shifts in India (Bangalore) and US (RTP) - ensure a proper handoff of daily execution progress across geographies Knowledge and Skills Project Management experience in managing complex cloud-based implementations Proven experience managing cutover activities for large-scale projects. Experience in Data Migration, Change Management, Security & Controls and Hypercare activities. … Organized with a natural inclination for planning strategy and tactics; accurate, above average attention to detail, and ability to perform several tasks simultaneously to meet deadlines. Familiarity with project management approaches, tools, and phases of the project lifecycle. Proficiency in Microsoft Office Suite (Word, Excel, Outlook and PowerPoint). Experience with MS Project, Visio, and graphics programs preferred. More ❯

Contract Type: Temporary (12 months) Purpose of the Role To lead the planning, coordination, and delivery of a new property management system implementation to replace the existing platform. The role will ensure a smooth transition through effective project management, stakeholder engagement, system configuration, testing, training, and go-live support, aligning with business objectives across residential, commercial, and development … be managing the integration of the new system with HubSpot CRM, finance systems, and reporting tools, including oversight of developers working on APIs and data connectivity. Key Responsibilities Project Management & Delivery Develop and manage the project plan, timelines, budgets, and risk registers. Drive end-to-end system implementation, including design, build, testing, training, and rollout. Ensure alignment with strategic … objectives and operational needs. Stakeholder Engagement Act as the central point of contact between internal teams (finance, asset management, property management, IT, marketing/CRM) and external suppliers. Coordinate workshops to capture requirements and translate into system configuration. Provide regular updates and reports to senior management and project steering groups. System Design & Integration Work with vendors to More ❯