Select how often (in days) to receive an alert: Job Title: Business Analyst/Business Change Manager Location: Malvern, England, United Kingdom Role Type: We can offer you the chance to help make the UK a safer place through innovation, working in partnership with government and law enforcement organisations on some of the most challenging data and technology problems … that collectively, we can realise our mission of 'making the UK a safer place to be'. About the role and team Our analysis community comprises of business analysts, change managers, user researchers and user experience designers. You will, therefore, be joining an exciting and growing community which sees individuals closely integrated into technical teams. You will spend most … link between the technical teams and the customer, collecting and managing requirements, supporting delivery, leading on acceptance testing and keeping a close eye on the end-to-end benefits management process. You will be supporting acceptance testing processes to ensure that intended changes have been correctly implemented and that anticipated benefits have been realised. This position can be based More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Deloitte LLP
These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity The Control management Senior Manager - ServiceNow will be responsible for the following: Shape the development of technology control management including scoping, development of and testing ServiceNow tools for ITRM processes in … abreast of new and emerging technologies being deployed and ensure risk assessment processes are appropriately applied and advise on decisions with technology risk impacts as new activities and other changemanagement/transformational initiatives. Leverage available technical resources/tools to research; expand technology risk knowledge to enhance work product, to remain up to date on member firms … integrate with a DT Controls library supporting ServiceNow changes to accommodate the changes in testing process to streamline the test approach. Operational Lead the planning on various DT control management programs including development of a control library. Manage the integration of controls management into DT processes and various assessment programs to support the identification of controls and control More ❯
WA1, Warrington, Cheshire, United Kingdom Hybrid / WFH Options
EH20 group
Role: Project Manager (PMO ChangeManagement) Location: Warrington Or London EH20 are delighted to be working with a leading technology company with a span and reach across the UK. Our client is looking for a dynamic, focused and articulate Project Manager to support the wider Project Manager Office in setting up new standardised systems, platforms and with managing … internal change and technology across the wider business. You will ensure that standardisation procedures are in place and support stakeholders with process queries. What is on offer? £50,000 salary Hybrid 2 days working from home Full travel expenses paid Private Pension 25 days annual leave + public holidays Birthday & work anniversary day off What you will be doing … project elements to align with established timelines and deliverable specifications Create and maintain comprehensive project schedules while monitoring progress and milestone completion Communicate project risks and results to relevant management levels, escalating matters per established communication protocols Assist PMO operations and facilitate changemanagement coordination and process control Function as the primary communication liaison between internal teams More ❯
triaging and 2nd line applications support across the business - Ensure that the correct priority and severity are assigned to all applications issues - Work with colleagues across Technical and Service Management teams to leverage the necessary skills for fault resolution - Ensure that acceptable workarounds are in place and lasting solutions delivered within service levels - Engage fully with internal stakeholders to … SQL/T-SQL and knowledge of any of: Salesforce, SaaS, Workday, Elastic Stack or Splunk would be ideal - Expertise in issue tracking collaboration tools (Jira, Confluence, Bugzilla), the changemanagement process and the software development lifecycle - Experience in the pro-active management of applications upgrades, patches and fixes - Working knowledge of ITIL processes (change/… problem/incident management) and excellent communication skills You will enjoy a broad and varied role in a fast-paced environment so the ability to prioritise quickly and assuredly will be of great benefit. You will join a specialist applications support team who work well together so the ability to interact with other technical staff, as well as a More ❯
the validated state of the system is kept intact with respect to documentation and process Ensure the system is audit compliant Ensure the ability to upgrade i.e. do not change SAP outside of the allowed rules Key Outputs/Deliverables: Providing technical expertise and, where required leadership, to the business on projects/initiatives involving assessment, design, development and … Governance of deployment teams implementing the global SAP template Liaising with support organisation and/or adoption team for ongoing issues with live operations Metrics: Deployment and continuous improvement change requests delivered to schedule Passing project toll gates Key Interactions/Stakeholders: Works alongside the BPO to govern the SAP template Coordinates with other Global Projects/Initiatives Primary … Methodologies: Behaviour: Creative problem-solving skills and ability to work on own initiative to drive and deliver results Process oriented, articulate and enthusiastic, capable of confidently presenting to higher Management teams, working closely with vendor team members, Architects and Project teams with end-to-end responsibility Team player Strong written and verbal communication skills The skills for success Advanced More ❯
diverse scopes and stakeholders. Develop comprehensive project plans, budgets, and resource forecasts. Coordinate cross-functional teams, including internal IT, engineering, and third-party vendors. Implement robust risk, issue, and changemanagement practises. Maintain effective communication with stakeholders through regular updates, steering committees, and project documentation. Ensure successful project closure, including lessons learned and benefits realisation. What You will … Exceptional communication skills to engage effectively with both technical and non-technical stakeholders. Demonstrated success in delivering strategic IT projects within a manufacturing or industrial environment. Familiarity with project management methodologies such as PRINCE2, Agile, and SAFe. Experience with project management tools and ITIL frameworks. Strong analytical, decision-making, and people skills. Qualifications: Degree or equivalent in Computing … Engineering, or Business Administration. Advanced Project Management certification (e.g., PRINCE2 Practitioner). Agile/SAFe accreditation preferred. Why Join Us? Be part of a team that is shaping the future of luxury automotive manufacturing! Enjoy a collaborative and innovative environment where your contributions truly matter. Competitive salary and benefits package to support your career growth and well-being. "If More ❯
diverse scopes and stakeholders. Develop comprehensive project plans, budgets, and resource forecasts. Coordinate cross-functional teams, including internal IT, engineering, and third-party vendors. Implement robust risk, issue, and changemanagement practises. Maintain effective communication with stakeholders through regular updates, steering committees, and project documentation. Ensure successful project closure, including lessons learned and benefits realisation. What You will … Exceptional communication skills to engage effectively with both technical and non-technical stakeholders. Demonstrated success in delivering strategic IT projects within a manufacturing or industrial environment. Familiarity with project management methodologies such as PRINCE2, Agile, and SAFe. Experience with project management tools and ITIL frameworks. Strong analytical, decision-making, and people skills. Qualifications: Degree or equivalent in Computing … Engineering, or Business Administration. Advanced Project Management certification (e.g., PRINCE2 Practitioner). Agile/SAFe accreditation preferred. Why Join Us? Be part of a team that is shaping the future of luxury automotive manufacturing! Enjoy a collaborative and innovative environment where your contributions truly matter. Competitive salary and benefits package to support your career growth and well-being. "If More ❯
how to improve a technology function to deliver business value - and then assisting the company to deliver those improvements. Our strengths include bespoke software development, system architecture, technology strategy, changemanagement, data science, machine learning and cloud platform engineering. In 2023, Intechnica joined forces with U.S.-based Crosslake Technologies, a solutions-driven, global tech advisory firm serving private … determined :we do not let obstacles stand in our way and strive to deliver positive change. We are open and flexible: we listen to others and are prepared to change our views. We learn and teach : we strive to be as good as we can and to be effective at developing others. We create value :wehelp our clients and … What unites us is our belief that technology makes a difference. About Crosslake Crosslake originated in 2010 to become the world's most relevant firm for technology investors and management teams looking to buy, build and run technology that creates value. Our unmatched practitioner community of former CTOs, CIOs, architects and engineers guides actionable, business-focused technology decisions - underscored More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Willis Towers Watson
on ensuring implementation/maturity of enterprise-wide capabilities and enablers. The Role The position will drive or support multiple initiatives including developing/enhancing resilience-based tooling, data management, governance and reporting capabilities as part of the overall organizational Operational Resilience strategic goals and ambitions. The role will require extensive collaboration with multiple internal teams and stakeholders including … Technology, Information & Cyber Security, Supplier Risk and Enterprise Risk Management to ensure initiative outcomes are met within prescribed timelines. Support the ongoing execution of the operational resilience strategy and plans, including development/maintenance of project plans, governance materials and status updates for the organization. Further support the implementation of specific operational resilience maturity driven initiatives including (but not … limited to): The development, design and operationalization of a new global operational resilience and business continuity planning tool. The day-to-day management of the product, ensuring its smooth operation and reliability. This includes addressing user issues and requests, coordinating with the supplier for updates and improvements, and overseeing changemanagement processes to ensure that all modifications More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Willis Towers Watson
on ensuring implementation/maturity of enterprise-wide capabilities and enablers. The Role The position will drive or support multiple initiatives including developing/enhancing resilience-based tooling, data management, governance and reporting capabilities as part of the overall organizational Operational Resilience strategic goals and ambitions. The role will require extensive collaboration with multiple internal teams and stakeholders including … Technology, Information & Cyber Security, Supplier Risk and Enterprise Risk Management to ensure initiative outcomes are met within prescribed timelines. Support the ongoing execution of the operational resilience strategy and plans, including development/maintenance of project plans, governance materials and status updates for the organization. Further support the implementation of specific operational resilience maturity driven initiatives including (but not … limited to): The development, design and operationalization of a new global operational resilience and business continuity planning tool. The day-to-day management of the product, ensuring its smooth operation and reliability. This includes addressing user issues and requests, coordinating with the supplier for updates and improvements, and overseeing changemanagement processes to ensure that all modifications More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Michael Page (UK)
for system functionality. Lead planning and execution of release and deployment activities. Take ownership of the operational health of digital platforms, ensuring security, availability, and performance. Implement ITIL service management processes, including incident, problem, and change management. Champion innovation in operational processes. Implement configuration management and ensure documentation of configurations, releases, and changes. Lead and inspire teams … the ability to influence at all levels. Developing strategy for business systems. Implementing robust business and systems architecture. Expertise in enterprise architecture and service management. Desirable criteria: IT Service Management experience using best practices to enhance the delivery and support of IT services. Familiarity with the ITIL framework, including successful rollout and adoption of practices for service delivery. What More ❯
/formats Ability to work under own initiative, manage own time, priorities and deadlines Computer literate with experience of using MS Teams, Excel, Work and Powerpoint, presentation skills Desirable Changemanagement knowledge/experience Coaching skills Team management experience Knowledge of EPR (Electronic Patient Record) systems Able and motivated to travel to different sites to enable engagement … in the programme Experience Essential Experience in MDT working, ability to engage the MDT (Multidisciplinary) team and offer appropriate challenge Incident reporting and response, knowledge of risk management sufficient to recognize potential risks from digital solutions in clinical settings. Specific Job Requirement Essential A commitment to quality and safety A recognition of the importance of showing respect, dignity and More ❯
Bolton, Greater Manchester, North West, United Kingdom
Warburtons Ltd
the Finance process area are restored to normal service as soon as possible with minimal disruption to the business. To identify and implement solutions to known problems through the changemanagement process. To ensure that all IT incidents are logged through the IT helpdesk and work towards reducing the number of calls logged. To work closely with Warburtons … with key business stakeholders and user base. Essential Ingredients Significant SAP Finance experience, ideally within an FMCG environment; broad knowledge of critical business processes and understanding of ITIL Service Management Principles. S/4 HANA and Fiori experience would be beneficial Regularly monitors work carried out by others to ensure tasks are delivered to time, quality and other requirements More ❯
are seeking an SAP Application Support Specialist to provide support for all processes within the Finance business function. The role involves resolving incidents efficiently, eliminating recurring issues through problem management, and partnering with Finance stakeholders to identify and implement improvements. Key Responsibilities Identify and implement improvements to enhance application use and business value in the Finance process area. Restore … IT services in the Finance process area promptly with minimal business disruption. Identify and implement solutions to known problems via change management. Log all IT incidents through the helpdesk and work towards reducing call volume. Collaborate with internal developers and external consultants to provide solutions. Offer user support and training for business processes. Enhance technical knowledge through personal learning More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Sanderson
Experienced Change Manager (ITIL) wanted for a 6-month contract with a leading organisation in Manchester. £625/day via umbrella | Hybrid | immediate/August start. We're working with a well-established organisation in Manchester that is seeking an experienced Change Manager (ITIL) for a 6-month contract . This role is ideal for a seasoned contractor … with a strong ITIL background who thrives in governance, service assurance, and change enablement environments. The Role: You'll be embedded in the Service Management function, leading the Change Enablement process across the business. Your focus: ensure changes are properly assessed, approved, and implemented to reduce risk and disruption - while enabling faster value delivery. You'll also … work with the Change, Event & Configuration Practice Owner to support the strategic direction and improvement of the Change Enablement roadmap and toolset. Key Responsibilities Lead and govern the end-to-end changemanagement lifecycle Chair CAB meetings and provide expert assurance on changes Align change processes with ITIL 4 standards Collaborate with DevOps teams to More ❯
to-end lifecycle services. You will be responsible for all operational stock-related activities for a range of CC customers to deliver on contractual requirements for our Device Lifecycle Management (DLM) service offering. The activities, in collaboration with the Global Stock Level Manager(s), will include but not be limited to the repair process, replenishments processes, spare part ordering … and disposal process. What you'll do Operations Management Initiation & presentation of KPI measures including relevant parameters to monitor repair cycle, parts supply & disposal demand. Produce, run, interpret monthly analytics data, apply logic-engines, and define required actions for relevant devices. Manage transfer order replenishments to success. Detect quality & process problems, derive, and implement appropriate improvement measures. Team (functional … interface and cross-functional meetings. Participate actively in transition and project meetings, ensuring a timely flow of information. Pass on knowledge standards, provide training, and support new employees. Projects & ChangeManagement Support projects to optimize and expand existing services (operational processes, systems, transactions, IS interfaces). Identify process gaps and continuously drive automation and process improvements. Participate actively More ❯
Salford, England, United Kingdom Hybrid / WFH Options
MediaCity Immersive Technologies Innovation Hub
based SMEs, providing expert guidance to shape and deliver digital transformation initiatives that drive measurable impact. You’ll collaborate with senior leaders and executives to design and implement tailored change interventions that align with both immediate goals and long-term ambitions. Your work will span across: Digital Transformation – Leveraging technology to enhance operations, customer experience, and business models Business … meet changing market demands Key Responsibilities Engage with Salford-based SMEs to understand their needs, challenges, and current operations Design and deliver strategic workshops and initiatives that drive meaningful change Build trusted relationships with stakeholders, offering expert insight and constructive challenge Monitor progress and adapt strategies to ensure successful outcomes Produce high-quality reports, presentations, and communications Identifying skills … and identify improvement opportunities Solution Design – Develop and present solutions aligned with client goals Implementation Support – Collaborate with clients and tech partners to ensure smooth delivery and measurable results ChangeManagement & Training – Support stakeholders through change and training on new systems/processes Stakeholder Engagement – Build strong relationships and maintain open, effective communication Performance Measurement – Define KPIs More ❯
our digital & data strategy, joining us on our journey and developing yourself along the way. An opportunity has arisen to join a dynamic, cross functional team and make meaningful change within the Bupa Care Services as an Application IT Service Owner, for a predominantly SaaS environment. We are looking for experienced IT professionals with a strong background in Application … Service Management, Service Optimisation, Resilience and Continuous Improvement practises to join our growing Technology team. How you’ll help us make health happen: Gather feedback on service performance and establish improvement plans. Support onboarding and introduction of new products and services. Collaborate with Care Systems Support and Service Desk for seamless end-to-end service. Act as a conduit … and escalation point for incident and security management. Manage the Configuration Management Database (CMDB) and ensure application/infrastructure interdependencies are understood. Perform daily tasks to keep applications running effectively. Manage obsolescence and maintain relevant registers. Ensure security and compliance of technology products with Enterprise Policy. Lead incident response, communicate with stakeholders, and conduct root cause analysis. Identify and More ❯
in a complex organisation Strong understanding of AI technologies, including machine learning, natural language processing, and automation tools Experience working in financial services or similarly regulated industries Excellent stakeholder management and communication skills Ability to translate technical solutions into business outcomes Strong project leadership skills, ideally with experience in agile environments Desirable: Familiarity with cloud AI platforms (e.g. Azure … AI, AWS SageMaker, Google Vertex AI) Experience with data governance, compliance, and risk in AI deployments Understanding of changemanagement principles in large-scale technology programmes Why apply? This is a high-impact opportunity to shape the future of AI within a respected financial institution with a global footprint. Youll be joining a collaborative team where innovation is More ❯
Liverpool, Lancashire, United Kingdom Hybrid / WFH Options
International Catalyst Services, LLC
We are seeking a talented individual to join our IT Problem Management team. This role will be based in either our Liverpool or Edinburgh offices, but we will consider candidates in other UK locations. As an IT Problem Manager you will play a crucial role in ensuring data accuracy and facilitating accurate reporting on trends of significant incidents within … the organisation. Reporting to the Senior Manager, who leads Problem Management globally, you'll assist in the development and coordination of the effective functioning of problem management activities across MMCTech. We will count on you to: Determine root cause, resolution, and identify and recommend improvements that can be made to prevent recurrence. Analyse incident volumes and trends to … Boards and other meetings that will review outages, resolutions, and ongoing corrective action items. Where required, working with the teams across MMCTech to manage problem initiatives. Manage the problem management process by collaborating with relevant technical, management, and business stakeholders. Provide clear, targeted, and timely communication regarding the progress of individual problems. Be flexible and willing to work More ❯
Outside IR35 Rate - Open 12 Month Contract Cheshire Based Remote work options available, however Occasional travel may be required for training or collaboration with teams. Job Purpose: The Process Management Specialist is responsible for optimization of the ARIS platform and its capabilities to meet the needs of the business. This role also involves providing user support, troubleshooting, training, and … and best practices. Work closely with IT teams to ensure system security and integration with other enterprise tools. Manage user roles, permissions, and access control in ARIS. Database Configuration & Management: Manage data quality of database objects and libraries, ensuring consistency and compliance with organisational standards. Implement backup and disaster recovery strategies for ARIS repositories. User Interface & Capability Configuration: Configure … into key stakeholder groups Process Improvement & Governance: Collaborate with process owners to ensure consistency and alignment with business objectives. Promote process standardization and continuous improvement using ARIS capabilities. Support changemanagement initiatives by advocating ARIS best practices and efficiency improvements. Develop reporting and dashboards within ARIS to provide insights into business processes. Work across group brands to drive More ❯
Altrincham, Greater Manchester, United Kingdom Hybrid / WFH Options
JELD-WEN, Inc
of INFOR CPQ an advantage. Bachelor’s degree in Education, Information Technology, Business, or a related field is desirable. Knowledge of various Training techniques and Methodologies. Familiarity with Learning Management Systems. Industry knowledge and understanding of the industry sectors served by Infor CPQ (e.g., manufacturing, distribution). Salesforce certifications, such as Salesforce Certified Administrator or Salesforce Certified Trainer, are … desirable. Excellent communication, presentation, and interpersonal skills with the ability to engage and educate users at all levels. Ability to simplify complex concepts and processes. Strong organisational and time-management skills. Strong problem-solving skills to address training-related issues and challenges. Strong changemanagement skills with the ability to adapt to different learning styles and needs. … Project Management skills with the ability to manage training projects effectively, including planning, execution, and evaluation. Flexible to travel across Europe to various sites including UK, Germany and France. Why join us. "We are passionate about doors and are one of the world's largest manufacturers in this field. If you want to join us, we provide an international More ❯
Bolton, Greater Manchester, United Kingdom Hybrid / WFH Options
JELD-WEN, Inc
of INFOR CPQ an advantage. Bachelor’s degree in Education, Information Technology, Business, or a related field is desirable. Knowledge of various Training techniques and Methodologies. Familiarity with Learning Management Systems. Industry knowledge and understanding of the industry sectors served by Infor CPQ (e.g., manufacturing, distribution). Salesforce certifications, such as Salesforce Certified Administrator or Salesforce Certified Trainer, are … desirable. Excellent communication, presentation, and interpersonal skills with the ability to engage and educate users at all levels. Ability to simplify complex concepts and processes. Strong organisational and time-management skills. Strong problem-solving skills to address training-related issues and challenges. Strong changemanagement skills with the ability to adapt to different learning styles and needs. … Project Management skills with the ability to manage training projects effectively, including planning, execution, and evaluation. Flexible to travel across Europe to various sites including UK, Germany and France. Why join us. "We are passionate about doors and are one of the world's largest manufacturers in this field. If you want to join us, we provide an international More ❯
Bury, Greater Manchester, United Kingdom Hybrid / WFH Options
JELD-WEN, Inc
of INFOR CPQ an advantage. Bachelor’s degree in Education, Information Technology, Business, or a related field is desirable. Knowledge of various Training techniques and Methodologies. Familiarity with Learning Management Systems. Industry knowledge and understanding of the industry sectors served by Infor CPQ (e.g., manufacturing, distribution). Salesforce certifications, such as Salesforce Certified Administrator or Salesforce Certified Trainer, are … desirable. Excellent communication, presentation, and interpersonal skills with the ability to engage and educate users at all levels. Ability to simplify complex concepts and processes. Strong organisational and time-management skills. Strong problem-solving skills to address training-related issues and challenges. Strong changemanagement skills with the ability to adapt to different learning styles and needs. … Project Management skills with the ability to manage training projects effectively, including planning, execution, and evaluation. Flexible to travel across Europe to various sites including UK, Germany and France. Why join us. "We are passionate about doors and are one of the world's largest manufacturers in this field. If you want to join us, we provide an international More ❯
Leigh, Greater Manchester, United Kingdom Hybrid / WFH Options
JELD-WEN, Inc
of INFOR CPQ an advantage. Bachelor’s degree in Education, Information Technology, Business, or a related field is desirable. Knowledge of various Training techniques and Methodologies. Familiarity with Learning Management Systems. Industry knowledge and understanding of the industry sectors served by Infor CPQ (e.g., manufacturing, distribution). Salesforce certifications, such as Salesforce Certified Administrator or Salesforce Certified Trainer, are … desirable. Excellent communication, presentation, and interpersonal skills with the ability to engage and educate users at all levels. Ability to simplify complex concepts and processes. Strong organisational and time-management skills. Strong problem-solving skills to address training-related issues and challenges. Strong changemanagement skills with the ability to adapt to different learning styles and needs. … Project Management skills with the ability to manage training projects effectively, including planning, execution, and evaluation. Flexible to travel across Europe to various sites including UK, Germany and France. Why join us. "We are passionate about doors and are one of the world's largest manufacturers in this field. If you want to join us, we provide an international More ❯