101 to 105 of 105 Commercial Awareness Jobs in the North West

that establish long-term customer confidence from day one.This is a highly visible leadership role, combining customer engagement, service delivery excellence, team leadership and commercial input. You will contribute to new business bids, transition planning and mobilisation strategies while helping to grow and mature Version 1's ASPIRE Managed … meetings, steering committees and status reporting.Manage escalations and ensure a positive customer experience throughout the transition journey.Partner closely with Service Delivery, Technical, Portfolio and Commercial teams.Commercial & Business GrowthYou will:Support strategic bids, proposals and customer presentations.Provide transition estimates, mobilisation plans, resource forecasts and risk assessments.Contribute to transition pricing ...

progression pathways for colleagues. Through effective leadership, operational excellence and strategic planning, the Contact Centre Senior Operations Manager will ensure outstanding customer experience, strong commercial performance and the successful achievement of contractual and organisational objectives. The role requires a balance of strategic thinking and operational delivery, with a focus … Lead organisational change and support teams through periods of growth and transformation. Establish operational strategies that balance customer experience, colleague engagement, contractual performance and commercial performance Use data, insight and forecasting to inform decision-making and resource allocation. Drive continuous improvement initiatives that enhance efficiency, service quality and customer ...

opportunity to join at an exciting stage of growth, working closely with stakeholders across multiple areas of the business to deliver insight that drives commercial decisions. What's In It For You? Salary up to £60,000 Hybrid working Bonus scheme Private medical insurance Enhanced pension contribution Life assurance … function The Role You'll be responsible for turning complex data into meaningful business insight, helping stakeholders better understand customer behaviour, campaign performance and commercial opportunities. This is a highly analytical role suited to someone who enjoys solving ambiguous business problems, carrying out deep-dive investigations and delivering actionable ...

Oracle investments across SaaS, E-Business Suite, JD Edwards and PeopleSoft environments.This is a highly visible leadership role that combines people leadership, customer engagement, commercial accountability and service innovation.You'll have the opportunity to influence strategy, strengthen customer relationships, develop high-performing teams and contribute directly to the continued … Delivery teams to identify growth opportunities and maximise account value.Support bids, renewals and service transitions, ensuring scalable and high-quality service delivery.Maintain accountability for commercial performance, forecasting accuracy and profitability.QualificationsWhat We're Looking ForYou'll be a proven service management leader with experience leading teams within a managed services ...

responding constructively to feedback and working with internal teams to address underlying issues. Managing complex and challenging customer situations, balancing excellent customer service with commercial awareness. Taking ownership of negative reviews and complaints from initial response through to resolution. Identifying the root cause behind recurring complaints and customer dissatisfaction … identify what is actually causing the problem . Analyse feedback and data to identify trends and opportunities for improvement. Balance customer needs with commercial considerations. Think creatively and come up with new engagement and reputation-building ideas. Manage multiple priorities in a fast-paced environment. Understand ...