Customer Experience Jobs in the North West

176 to 200 of 601 Customer Experience Jobs in the North West

Workday Enterprise Systems Developer

North West London, London, United Kingdom
The Francis Crick Institute
team and will be joining a team of enterprise systems colleagues working across functions to manage and enhance how Workday supports organisational processes and customer experience for colleagues. What you will be doing... As a Workday Developer at the Crick, you will: Deliver agile sprints on time in … Workday, meeting requirements in line with business objectives. Deliver on requests from Projects and BAU. Demonstrate strong Workday expertise and knowledge, including experience using AI to automate and improve process Configure and optimise Workday modules. Work with Senior Developer/Manager to support the creation of detailed designs, definition … issues. Troubleshoot problems and resolve them promptly. About you As our Workday Enterprise Systems Developer, you will bring: Hands-on Workday development and configuration experience in at least one module (e.g., HCM, Core HR, Financials, Absence, Security, Integrations). Experience developing AI and automation Foundational understanding of business More ❯
Employment Type: Permanent
Salary: £55,000
Posted:

Senior Reliability Maintenance Engineering Technician, RME AMZL

Manchester, Lancashire, United Kingdom
Amazon
is located at one of our operational sites. You'll work shift patterns, which may include some weekends and nights. As you develop your experience within this exciting part of Amazon, you'll be well-placed to progress into more senior roles. About the team Amazon Logistics, or AMZL … and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers' delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants. There are … locations. Meanwhile, our 'on the road' people work with Amazon Flex - a network of delivery contractors. Every year, we continually raise the bar for customer experience with new, innovative delivery services. We look for new ways to overcome industry wide logistics challenges and new ideas to reduce our More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Customer Experience Manager

Manchester, Lancashire, United Kingdom
Hybrid / WFH Options
Outbrain
is ideal for a strategic and client-focused professional with a proven track record of managing SME accounts, driving revenue growth, and delivering exceptional customer experiences. As a key liaison between our company and our most valued independent agency and brand partners, you will be responsible for developing long … overall growth of the account management team. Measurement of Success : Client Retention & Satisfaction : Maintain and grow key accounts, ensuring high renewal rates and continued customer trust. Revenue & Business Growth : Drive year-over-year account expansion through strategic upselling and cross-selling. Performance Optimization : Improve campaign effectiveness and ROI, demonstrating … key contributor to internal team development, fostering a culture of excellence and collaboration. What will you bring to the team? 3-6 years of experience in account management, customer success, or digital advertising, preferably within the adtech, programmatic, or media industry. Proven ability to own and grow SME More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Reliability Maintenance Engineering Technician

Manchester, North West, United Kingdom
Amazon
role is located at one of our operational sites. Youll work shift patterns, which may include some weekends and nights. As you develop your experience within this exciting part of Amazon, youll be well-placed to progress into more senior roles. About the team Amazon Logistics, or AMZL, handles … and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants. There are … locations. Meanwhile, our on the road people work with Amazon Flex - a network of delivery contractors. Every year, we continually raise the bar for customer experience with new, innovative delivery services. We look for new ways to overcome industry wide logistics challenges and new ideas to reduce our More ❯
Employment Type: Permanent
Posted:

Lead Technical Mechanical/Electrical Engineer VI (Monday - Friday, Day Role)

Manchester, Lancashire, United Kingdom
Equinix, Inc
the Campus, you will proactively engage with all level's of UK and Global stakeholders to continuously improve our critical facility operational performance and customer experience. Do you thrive on tackling complex assignments? Are you equipped with the skills and self-motivation necessary for independent action? If so, you … meet project requirements. • Responsible for writing, planning, and scheduling major project work and liaising with vendors. • Coordinates project timelines, secures vendor dates, and ensures customer notifications are issued. Customer Interaction • Acts as customer-facing representative alongside the CFE supervisor/manager. • Attends and contributes to Customer MBRs and any key customer meetings. • Acts as an escalation point during major incidents. Incident Management • Provides technical support during incidents - directs team to failed components and guides response. • Supports the incident management process, collaborating closely with supervisors & IBX Manager during incidents to ensure coordinated team response. • Acts More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Consultant/Senior Consultant, Android Developer, Deloitte Digital

Manchester, Lancashire, United Kingdom
Deloitte LLP
Business. Part Creative. Part Technology. One hundred per cent digital. At Deloitte Digital, we connect creativity with technology for business. Bringing empathy, ideas, and experience into digital transformation. Together with all of Deloitte, we create connections across the breadth of our people, organisation, and ecosystems to make an impact … mixed-discipline team to make it happen. As part of our T&T practice, your career with Deloitte Digital can take multiple paths, including: customer and channel strategy, customer experience design, designing new service capabilities and operations, mobile, online and contact centre technology solutions, and related technology … Implementing security measures to protect user data and privacy. This role requires technical expertise, collaboration skills, and industry knowledge. Connect to your skills and experience You're an ideas person and problem solver, hands-on and collaborative. A diverse skill set and background are valued, and a portfolio of More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Consultant / Senior Consultant, iOS Developer, Deloitte Digital

Manchester, Lancashire, United Kingdom
Deloitte LLP
Business. Part Creative. Part Technology. One hundred per cent digital. At Deloitte Digital, we connect creativity with technology for business. Bringing empathy, ideas, and experience into digital transformation. Together with all of Deloitte, we create connections across the breadth of our people, organisation, and ecosystems to make an impact … mixed-discipline team to make it happen. As part of our T&T practice, your career with Deloitte Digital can take multiple paths, including: customer and channel strategy, customer experience design, designing new service capabilities and operations, mobile, online and contact centre technology solutions, and related technology … Ensure compliance with security standards and App Store guidelines. Collaborate on problem-solving and contribute to team discussions. Connect to your skills and professional experience You're an ideas person and problem solver as well as a hands-on doer. You love collaborating with and learning from people with More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Chief Data & Technology Officer (CDTO)

How, Cumbria, UK
Zachary Daniels
only matters if it delivers real business value. You'll own and execute a tech roadmap that underpins our growth, profitability, and an exceptional customer experience across boutiques and digital channels. From modernising CRM and stock inventory systems, leading enterprise-wide implementations, strengthening cybersecurity, to building powerful data … in London Area and the West Midlands What You'll Do Set and deliver the technology & data strategy that drives growth, efficiency, and premium customer experiences. Lead system transformations across ERP, CRM, stock & inventory, POS, and eCommerce platforms. Build scalable data platforms to power analytics, personalised marketing, and decision … making. Oversee cybersecurity, ensuring protection of sensitive customer data and business operations. Lead large-scale projects and change management programmes, ensuring adoption and commercial success. Build strong supplier partnerships, negotiate contracts, and ensure outstanding service delivery. Inspire and grow a high-performing internal tech & data team. What You'll More ❯
Posted:

Solutions Architect

Manchester, North West
Hybrid / WFH Options
Viqu
Solutions Architect - Omnichannel/Customer experience - 6-month contract - Fully Remote My Customer is looking for a Solutions Architect to own and evolve their omnichannel commerce and customer engagement platforms. In this key role, you'll work at the intersection of business innovation and technology execution … Architecture for B2C Commerce: Take IT ownership of their omnichannel and marketplace ecosystem, continuously evolving the tools and platforms that power digital retail and customer experiences.' • Turn Ideas Into Reality: Partner with business teams to understand goals and pain points, then design and deliver IT solutions that move the … needle—from personalized marketing to seamless shopping experiences.' • Champion Customer-Centric Innovation: Identify opportunities to enhance customer journeys through smarter processes and technologies and take accountability for implementing them end to end.' • Define and Measure Impact: Evaluate the business value of new solutions and ensure success metrics are More ❯
Employment Type: Contract
Rate: £650 - £750
Posted:

Ecommerce Account Manager (Blackburn)

Blackburn, Lancashire, UK
Pets Choice Ltd
attention from potential customers. Collaborate with the marketing team to ensure consistent and compelling branding and messaging across digital channels. Monitor and improve the customer journey from product discovery to checkout, ensuring a seamless shopping experience. Promotions & Campaigns: Plan and execute promotional activities tailored to each platform, including price … promotions. Manage the timing and execution of promotional campaigns to ensure maximum visibility and customer engagement. Inventory & Supply Chain Coordination: Work closely with the supply chain and logistics teams to ensure inventory levels are managed efficiently, preventing shortages or excess stock. Track order fulfillment and ensure timely delivery to … prevent disruptions in the customer experience. Team Collaboration & Training: Support and collaborate with internal teams (sales, marketing, operations, finance) to drive alignment and ensure consistency across all ecommerce operations. Provide training and support for junior team members on best practices for managing ecommerce accounts. Sound interesting? To fill this More ❯
Posted:

Ecommerce Account Manager

Blackburn, England, United Kingdom
Pets Choice Ltd
attention from potential customers. Collaborate with the marketing team to ensure consistent and compelling branding and messaging across digital channels. Monitor and improve the customer journey from product discovery to checkout, ensuring a seamless shopping experience. Promotions & Campaigns: Plan and execute promotional activities tailored to each platform, including price … promotions. Manage the timing and execution of promotional campaigns to ensure maximum visibility and customer engagement. Inventory & Supply Chain Coordination: Work closely with the supply chain and logistics teams to ensure inventory levels are managed efficiently, preventing shortages or excess stock. Track order fulfillment and ensure timely delivery to … prevent disruptions in the customer experience. Team Collaboration & Training: Support and collaborate with internal teams (sales, marketing, operations, finance) to drive alignment and ensure consistency across all ecommerce operations. Provide training and support for junior team members on best practices for managing ecommerce accounts. Sound interesting? To fill this More ❯
Posted:

CRM Operations Manager

Clitheroe, Lancashire, North West, United Kingdom
Parent TEST TJ Company 1
TEST JOB PLEASE DO NOT APPLY Were searching for a CRM Operations Manager to supercharge our customer communications. Youll build extraordinary campaigns and leverage our new CRM platforms to create personalised experiences that turn customers into fans. From day-to-day campaigns to strategic lifecycle management, you'll be … making customer engagement magic happen. So, do you love turning data into storytelling, technology into connection, and communications into unforgettable moments? Then this is the role for you! Our Virgin Family Join the Virgin Group a diverse collective driving change, enhancing customer experience, and having a blast. … Virgin lifestyle. Earn Virgin Points across our vast partner network, unlocking everyday rewards and exclusive experiences. As the Virgin network hub, we foster deeper customer understanding, opening doors for partners. Bold, distinctive, customer-centric that's Virgin Red. Tell me more Support the Marketing Operations Lead to drive More ❯
Employment Type: Temporary
Posted:

Senior Business Analyst

stockport, north west england, United Kingdom
Ascendion
working closely with stakeholders to gather, analyze, and document business requirements while ensuring that mobile and digital banking solutions align with regulatory standards and customer experience goals. Key Responsibilities: • Requirement Gathering: Collaborate with stakeholders to elicit, analyze, and validate business, functional, and non-functional requirements with a focus … business objectives. • Compliance & Security: Ensure adherence to UK-specific financial regulations such as FCA, PSD2, Open Banking, APP Scam Codes, and GDPR, especially where customer data and transactional services are involved. Required Qualifications: • 5+ years of experience as a Business Analyst in the banking or financial services domain More ❯
Posted:

Senior Business Analyst

chester, north west england, United Kingdom
Ascendion
working closely with stakeholders to gather, analyze, and document business requirements while ensuring that mobile and digital banking solutions align with regulatory standards and customer experience goals. Key Responsibilities: • Requirement Gathering: Collaborate with stakeholders to elicit, analyze, and validate business, functional, and non-functional requirements with a focus … business objectives. • Compliance & Security: Ensure adherence to UK-specific financial regulations such as FCA, PSD2, Open Banking, APP Scam Codes, and GDPR, especially where customer data and transactional services are involved. Required Qualifications: • 5+ years of experience as a Business Analyst in the banking or financial services domain More ❯
Posted:

Senior Business Analyst

liverpool, north west england, United Kingdom
Ascendion
working closely with stakeholders to gather, analyze, and document business requirements while ensuring that mobile and digital banking solutions align with regulatory standards and customer experience goals. Key Responsibilities: • Requirement Gathering: Collaborate with stakeholders to elicit, analyze, and validate business, functional, and non-functional requirements with a focus … business objectives. • Compliance & Security: Ensure adherence to UK-specific financial regulations such as FCA, PSD2, Open Banking, APP Scam Codes, and GDPR, especially where customer data and transactional services are involved. Required Qualifications: • 5+ years of experience as a Business Analyst in the banking or financial services domain More ❯
Posted:

Senior Business Analyst

manchester, north west england, United Kingdom
Ascendion
working closely with stakeholders to gather, analyze, and document business requirements while ensuring that mobile and digital banking solutions align with regulatory standards and customer experience goals. Key Responsibilities: • Requirement Gathering: Collaborate with stakeholders to elicit, analyze, and validate business, functional, and non-functional requirements with a focus … business objectives. • Compliance & Security: Ensure adherence to UK-specific financial regulations such as FCA, PSD2, Open Banking, APP Scam Codes, and GDPR, especially where customer data and transactional services are involved. Required Qualifications: • 5+ years of experience as a Business Analyst in the banking or financial services domain More ❯
Posted:

Senior Business Analyst

warrington, cheshire, north west england, United Kingdom
Ascendion
working closely with stakeholders to gather, analyze, and document business requirements while ensuring that mobile and digital banking solutions align with regulatory standards and customer experience goals. Key Responsibilities: • Requirement Gathering: Collaborate with stakeholders to elicit, analyze, and validate business, functional, and non-functional requirements with a focus … business objectives. • Compliance & Security: Ensure adherence to UK-specific financial regulations such as FCA, PSD2, Open Banking, APP Scam Codes, and GDPR, especially where customer data and transactional services are involved. Required Qualifications: • 5+ years of experience as a Business Analyst in the banking or financial services domain More ❯
Posted:

Senior Business Analyst

preston, lancashire, north west england, United Kingdom
Ascendion
working closely with stakeholders to gather, analyze, and document business requirements while ensuring that mobile and digital banking solutions align with regulatory standards and customer experience goals. Key Responsibilities: • Requirement Gathering: Collaborate with stakeholders to elicit, analyze, and validate business, functional, and non-functional requirements with a focus … business objectives. • Compliance & Security: Ensure adherence to UK-specific financial regulations such as FCA, PSD2, Open Banking, APP Scam Codes, and GDPR, especially where customer data and transactional services are involved. Required Qualifications: • 5+ years of experience as a Business Analyst in the banking or financial services domain More ❯
Posted:

Senior Business Analyst

bolton, greater manchester, north west england, United Kingdom
Ascendion
working closely with stakeholders to gather, analyze, and document business requirements while ensuring that mobile and digital banking solutions align with regulatory standards and customer experience goals. Key Responsibilities: • Requirement Gathering: Collaborate with stakeholders to elicit, analyze, and validate business, functional, and non-functional requirements with a focus … business objectives. • Compliance & Security: Ensure adherence to UK-specific financial regulations such as FCA, PSD2, Open Banking, APP Scam Codes, and GDPR, especially where customer data and transactional services are involved. Required Qualifications: • 5+ years of experience as a Business Analyst in the banking or financial services domain More ❯
Posted:

Web Developer

liverpool, north west england, United Kingdom
Hybrid / WFH Options
Lands’ End Europe Ltd
implementation of Digital Campaigns and content across all 3 countries, using HTML, CSS and JS in collaboration with wider teams. Drive innovation of the customer experience across multiple devices and support setting up of experiences through testing based on business goals. Continually improve internal Production processes to drive … and agility. Lands’ End is a global multichannel retailer designing and selling American classically styled clothes for Women, Men & Kids. With over 50 years’ experience we are a company with a great story to tell. Lands’ End is renowned for its culture of service for the customer and … or rebuild/refresh the website sections as required by business needs. Support Optimization of site through Testing with tools available to enhance site experience and drive conversion. Technical Publishing of website banners daily for advertising campaigns Optimization of HTML/CSS/JavaScript frameworks & templates to deliver engaging More ❯
Posted:

Web Developer

manchester, north west england, United Kingdom
Hybrid / WFH Options
Lands’ End Europe Ltd
implementation of Digital Campaigns and content across all 3 countries, using HTML, CSS and JS in collaboration with wider teams. Drive innovation of the customer experience across multiple devices and support setting up of experiences through testing based on business goals. Continually improve internal Production processes to drive … and agility. Lands’ End is a global multichannel retailer designing and selling American classically styled clothes for Women, Men & Kids. With over 50 years’ experience we are a company with a great story to tell. Lands’ End is renowned for its culture of service for the customer and … or rebuild/refresh the website sections as required by business needs. Support Optimization of site through Testing with tools available to enhance site experience and drive conversion. Technical Publishing of website banners daily for advertising campaigns Optimization of HTML/CSS/JavaScript frameworks & templates to deliver engaging More ❯
Posted:

Web Developer

chester, north west england, United Kingdom
Hybrid / WFH Options
Lands’ End Europe Ltd
implementation of Digital Campaigns and content across all 3 countries, using HTML, CSS and JS in collaboration with wider teams. Drive innovation of the customer experience across multiple devices and support setting up of experiences through testing based on business goals. Continually improve internal Production processes to drive … and agility. Lands’ End is a global multichannel retailer designing and selling American classically styled clothes for Women, Men & Kids. With over 50 years’ experience we are a company with a great story to tell. Lands’ End is renowned for its culture of service for the customer and … or rebuild/refresh the website sections as required by business needs. Support Optimization of site through Testing with tools available to enhance site experience and drive conversion. Technical Publishing of website banners daily for advertising campaigns Optimization of HTML/CSS/JavaScript frameworks & templates to deliver engaging More ❯
Posted:

Web Developer

stockport, north west england, United Kingdom
Hybrid / WFH Options
Lands’ End Europe Ltd
implementation of Digital Campaigns and content across all 3 countries, using HTML, CSS and JS in collaboration with wider teams. Drive innovation of the customer experience across multiple devices and support setting up of experiences through testing based on business goals. Continually improve internal Production processes to drive … and agility. Lands’ End is a global multichannel retailer designing and selling American classically styled clothes for Women, Men & Kids. With over 50 years’ experience we are a company with a great story to tell. Lands’ End is renowned for its culture of service for the customer and … or rebuild/refresh the website sections as required by business needs. Support Optimization of site through Testing with tools available to enhance site experience and drive conversion. Technical Publishing of website banners daily for advertising campaigns Optimization of HTML/CSS/JavaScript frameworks & templates to deliver engaging More ❯
Posted:

Web Developer

preston, lancashire, north west england, United Kingdom
Hybrid / WFH Options
Lands’ End Europe Ltd
implementation of Digital Campaigns and content across all 3 countries, using HTML, CSS and JS in collaboration with wider teams. Drive innovation of the customer experience across multiple devices and support setting up of experiences through testing based on business goals. Continually improve internal Production processes to drive … and agility. Lands’ End is a global multichannel retailer designing and selling American classically styled clothes for Women, Men & Kids. With over 50 years’ experience we are a company with a great story to tell. Lands’ End is renowned for its culture of service for the customer and … or rebuild/refresh the website sections as required by business needs. Support Optimization of site through Testing with tools available to enhance site experience and drive conversion. Technical Publishing of website banners daily for advertising campaigns Optimization of HTML/CSS/JavaScript frameworks & templates to deliver engaging More ❯
Posted:

Web Developer

warrington, cheshire, north west england, United Kingdom
Hybrid / WFH Options
Lands’ End Europe Ltd
implementation of Digital Campaigns and content across all 3 countries, using HTML, CSS and JS in collaboration with wider teams. Drive innovation of the customer experience across multiple devices and support setting up of experiences through testing based on business goals. Continually improve internal Production processes to drive … and agility. Lands’ End is a global multichannel retailer designing and selling American classically styled clothes for Women, Men & Kids. With over 50 years’ experience we are a company with a great story to tell. Lands’ End is renowned for its culture of service for the customer and … or rebuild/refresh the website sections as required by business needs. Support Optimization of site through Testing with tools available to enhance site experience and drive conversion. Technical Publishing of website banners daily for advertising campaigns Optimization of HTML/CSS/JavaScript frameworks & templates to deliver engaging More ❯
Posted:
Customer Experience
the North West
10th Percentile
£24,649
25th Percentile
£32,110
Median
£34,755
75th Percentile
£57,500
90th Percentile
£62,000