Customer Experience Jobs in the North West

276 to 300 of 601 Customer Experience Jobs in the North West

Product Manager

preston, lancashire, north west england, United Kingdom
Hybrid / WFH Options
CleanTech Talent
to build a career in product management. As an Associate Product Manager, you’ll work closely with senior product leaders, gaining end-to-end experience in the product lifecycle while directly contributing to the evolution of innovative Smart Grid and Energy Market software solutions. You’ll be the voice … of the user, translating real-world feedback into actionable insights that shape future development. Your work will be central to improving customer experience and supporting the go-to-market strategy. Key Responsibilities Drive product discovery by analysing user feedback, conducting market research, and testing ideas. Act as a … customer champion, representing their needs in product design and strategy. Create and maintain high-quality product documentation (user requirements, user stories, etc.). Support backlog management and sprint planning with cross-functional development teams. Support product demos with prospective and existing users. Collaborate across Product, Engineering, Sales, and Marketing More ❯
Posted:

Product Manager

warrington, cheshire, north west england, United Kingdom
Hybrid / WFH Options
CleanTech Talent
to build a career in product management. As an Associate Product Manager, you’ll work closely with senior product leaders, gaining end-to-end experience in the product lifecycle while directly contributing to the evolution of innovative Smart Grid and Energy Market software solutions. You’ll be the voice … of the user, translating real-world feedback into actionable insights that shape future development. Your work will be central to improving customer experience and supporting the go-to-market strategy. Key Responsibilities Drive product discovery by analysing user feedback, conducting market research, and testing ideas. Act as a … customer champion, representing their needs in product design and strategy. Create and maintain high-quality product documentation (user requirements, user stories, etc.). Support backlog management and sprint planning with cross-functional development teams. Support product demos with prospective and existing users. Collaborate across Product, Engineering, Sales, and Marketing More ❯
Posted:

Product Manager

bolton, greater manchester, north west england, United Kingdom
Hybrid / WFH Options
CleanTech Talent
to build a career in product management. As an Associate Product Manager, you’ll work closely with senior product leaders, gaining end-to-end experience in the product lifecycle while directly contributing to the evolution of innovative Smart Grid and Energy Market software solutions. You’ll be the voice … of the user, translating real-world feedback into actionable insights that shape future development. Your work will be central to improving customer experience and supporting the go-to-market strategy. Key Responsibilities Drive product discovery by analysing user feedback, conducting market research, and testing ideas. Act as a … customer champion, representing their needs in product design and strategy. Create and maintain high-quality product documentation (user requirements, user stories, etc.). Support backlog management and sprint planning with cross-functional development teams. Support product demos with prospective and existing users. Collaborate across Product, Engineering, Sales, and Marketing More ❯
Posted:

Software Engineer in Test

manchester, north west england, United Kingdom
Apexon
lifecycle and helping them outperform their competition through speed and innovation. Apexon brings together distinct core competencies – in AI, analytics, app development, cloud, commerce, CX, data, DevOps, IoT, mobile, quality engineering and UX, and our deep expertise in BFSI, healthcare, and life sciences – to help businesses capitalize on the unlimited … SDET) - Java Location: United Kingdom About Us We are a leader in the fintech space, driven by innovation and committed to delivering a seamless customer journey that is both user-friendly and efficient. Our Technology team is comprised of Testing, Engineering, DevOps, Change, Service Management, and Architecture. Organized into … tests into CI/CD pipelines for continuous testing. Advise developers on unit testing best practices to drive shift-left defect detection. Essential Skills & Experience: Proven experience in an SDET/Test Automation role. Key Requirement: Hands-on experience testing Native Apps using Appium . Proficiency in More ❯
Posted:

Software Engineer in Test

chester, north west england, United Kingdom
Apexon
lifecycle and helping them outperform their competition through speed and innovation. Apexon brings together distinct core competencies – in AI, analytics, app development, cloud, commerce, CX, data, DevOps, IoT, mobile, quality engineering and UX, and our deep expertise in BFSI, healthcare, and life sciences – to help businesses capitalize on the unlimited … SDET) - Java Location: United Kingdom About Us We are a leader in the fintech space, driven by innovation and committed to delivering a seamless customer journey that is both user-friendly and efficient. Our Technology team is comprised of Testing, Engineering, DevOps, Change, Service Management, and Architecture. Organized into … tests into CI/CD pipelines for continuous testing. Advise developers on unit testing best practices to drive shift-left defect detection. Essential Skills & Experience: Proven experience in an SDET/Test Automation role. Key Requirement: Hands-on experience testing Native Apps using Appium . Proficiency in More ❯
Posted:

Software Engineer in Test

liverpool, north west england, United Kingdom
Apexon
lifecycle and helping them outperform their competition through speed and innovation. Apexon brings together distinct core competencies – in AI, analytics, app development, cloud, commerce, CX, data, DevOps, IoT, mobile, quality engineering and UX, and our deep expertise in BFSI, healthcare, and life sciences – to help businesses capitalize on the unlimited … SDET) - Java Location: United Kingdom About Us We are a leader in the fintech space, driven by innovation and committed to delivering a seamless customer journey that is both user-friendly and efficient. Our Technology team is comprised of Testing, Engineering, DevOps, Change, Service Management, and Architecture. Organized into … tests into CI/CD pipelines for continuous testing. Advise developers on unit testing best practices to drive shift-left defect detection. Essential Skills & Experience: Proven experience in an SDET/Test Automation role. Key Requirement: Hands-on experience testing Native Apps using Appium . Proficiency in More ❯
Posted:

Software Engineer in Test

stockport, north west england, United Kingdom
Apexon
lifecycle and helping them outperform their competition through speed and innovation. Apexon brings together distinct core competencies – in AI, analytics, app development, cloud, commerce, CX, data, DevOps, IoT, mobile, quality engineering and UX, and our deep expertise in BFSI, healthcare, and life sciences – to help businesses capitalize on the unlimited … SDET) - Java Location: United Kingdom About Us We are a leader in the fintech space, driven by innovation and committed to delivering a seamless customer journey that is both user-friendly and efficient. Our Technology team is comprised of Testing, Engineering, DevOps, Change, Service Management, and Architecture. Organized into … tests into CI/CD pipelines for continuous testing. Advise developers on unit testing best practices to drive shift-left defect detection. Essential Skills & Experience: Proven experience in an SDET/Test Automation role. Key Requirement: Hands-on experience testing Native Apps using Appium . Proficiency in More ❯
Posted:

Software Engineer in Test

warrington, cheshire, north west england, United Kingdom
Apexon
lifecycle and helping them outperform their competition through speed and innovation. Apexon brings together distinct core competencies – in AI, analytics, app development, cloud, commerce, CX, data, DevOps, IoT, mobile, quality engineering and UX, and our deep expertise in BFSI, healthcare, and life sciences – to help businesses capitalize on the unlimited … SDET) - Java Location: United Kingdom About Us We are a leader in the fintech space, driven by innovation and committed to delivering a seamless customer journey that is both user-friendly and efficient. Our Technology team is comprised of Testing, Engineering, DevOps, Change, Service Management, and Architecture. Organized into … tests into CI/CD pipelines for continuous testing. Advise developers on unit testing best practices to drive shift-left defect detection. Essential Skills & Experience: Proven experience in an SDET/Test Automation role. Key Requirement: Hands-on experience testing Native Apps using Appium . Proficiency in More ❯
Posted:

Software Engineer in Test

preston, lancashire, north west england, United Kingdom
Apexon
lifecycle and helping them outperform their competition through speed and innovation. Apexon brings together distinct core competencies – in AI, analytics, app development, cloud, commerce, CX, data, DevOps, IoT, mobile, quality engineering and UX, and our deep expertise in BFSI, healthcare, and life sciences – to help businesses capitalize on the unlimited … SDET) - Java Location: United Kingdom About Us We are a leader in the fintech space, driven by innovation and committed to delivering a seamless customer journey that is both user-friendly and efficient. Our Technology team is comprised of Testing, Engineering, DevOps, Change, Service Management, and Architecture. Organized into … tests into CI/CD pipelines for continuous testing. Advise developers on unit testing best practices to drive shift-left defect detection. Essential Skills & Experience: Proven experience in an SDET/Test Automation role. Key Requirement: Hands-on experience testing Native Apps using Appium . Proficiency in More ❯
Posted:

Software Engineer in Test

bolton, greater manchester, north west england, United Kingdom
Apexon
lifecycle and helping them outperform their competition through speed and innovation. Apexon brings together distinct core competencies – in AI, analytics, app development, cloud, commerce, CX, data, DevOps, IoT, mobile, quality engineering and UX, and our deep expertise in BFSI, healthcare, and life sciences – to help businesses capitalize on the unlimited … SDET) - Java Location: United Kingdom About Us We are a leader in the fintech space, driven by innovation and committed to delivering a seamless customer journey that is both user-friendly and efficient. Our Technology team is comprised of Testing, Engineering, DevOps, Change, Service Management, and Architecture. Organized into … tests into CI/CD pipelines for continuous testing. Advise developers on unit testing best practices to drive shift-left defect detection. Essential Skills & Experience: Proven experience in an SDET/Test Automation role. Key Requirement: Hands-on experience testing Native Apps using Appium . Proficiency in More ❯
Posted:

CIO - , , United Kingdom

chester, north west england, United Kingdom
Nigel Wright Recruitment
Technology Strategy: Define and implement a future-ready IT roadmap aligned with business goals. Digital Transformation: Lead the integration of advanced technologies to enhance customer experience and operational efficiency. Infrastructure & Systems: Ensure robust, scalable, and secure IT infrastructure across all locations. Data & Analytics: Build enterprise-wide data capabilities More ❯
Posted:

CIO - , , United Kingdom

manchester, north west england, United Kingdom
Nigel Wright Recruitment
Technology Strategy: Define and implement a future-ready IT roadmap aligned with business goals. Digital Transformation: Lead the integration of advanced technologies to enhance customer experience and operational efficiency. Infrastructure & Systems: Ensure robust, scalable, and secure IT infrastructure across all locations. Data & Analytics: Build enterprise-wide data capabilities More ❯
Posted:

CIO - , , United Kingdom

liverpool, north west england, United Kingdom
Nigel Wright Recruitment
Technology Strategy: Define and implement a future-ready IT roadmap aligned with business goals. Digital Transformation: Lead the integration of advanced technologies to enhance customer experience and operational efficiency. Infrastructure & Systems: Ensure robust, scalable, and secure IT infrastructure across all locations. Data & Analytics: Build enterprise-wide data capabilities More ❯
Posted:

CIO - , , United Kingdom

stockport, north west england, United Kingdom
Nigel Wright Recruitment
Technology Strategy: Define and implement a future-ready IT roadmap aligned with business goals. Digital Transformation: Lead the integration of advanced technologies to enhance customer experience and operational efficiency. Infrastructure & Systems: Ensure robust, scalable, and secure IT infrastructure across all locations. Data & Analytics: Build enterprise-wide data capabilities More ❯
Posted:

CIO - , , United Kingdom

preston, lancashire, north west england, United Kingdom
Nigel Wright Recruitment
Technology Strategy: Define and implement a future-ready IT roadmap aligned with business goals. Digital Transformation: Lead the integration of advanced technologies to enhance customer experience and operational efficiency. Infrastructure & Systems: Ensure robust, scalable, and secure IT infrastructure across all locations. Data & Analytics: Build enterprise-wide data capabilities More ❯
Posted:

CIO - , , United Kingdom

warrington, cheshire, north west england, United Kingdom
Nigel Wright Recruitment
Technology Strategy: Define and implement a future-ready IT roadmap aligned with business goals. Digital Transformation: Lead the integration of advanced technologies to enhance customer experience and operational efficiency. Infrastructure & Systems: Ensure robust, scalable, and secure IT infrastructure across all locations. Data & Analytics: Build enterprise-wide data capabilities More ❯
Posted:

CIO - , , United Kingdom

bolton, greater manchester, north west england, United Kingdom
Nigel Wright Recruitment
Technology Strategy: Define and implement a future-ready IT roadmap aligned with business goals. Digital Transformation: Lead the integration of advanced technologies to enhance customer experience and operational efficiency. Infrastructure & Systems: Ensure robust, scalable, and secure IT infrastructure across all locations. Data & Analytics: Build enterprise-wide data capabilities More ❯
Posted:

Ecommerce Director (Manchester)

Manchester, UK
Zachary Daniels
fast. As they prepare for a major phase of growth, they're looking for an experienced Ecommerce Director to lead trading, digital performance, and customer experience across global markets. This is a high-impact, senior leadership role. Reporting directly to the Managing Director, you'll drive digital revenue … using data, testing, and CRO principles Drive international growth through domain expansion and localised experiences Manage content and product presentation to optimise the full customer journey Partner with key external agencies to drive acquisition and retention Deliver trading calendars and campaigns aligned to business milestones Be the central point … for ecommerce performance across internal teams and stakeholders What We're Looking For: Proven experience in a senior ecommerce leadership role, ideally in a D2C environment Hands-on expertise with Shopify or equivalent ecommerce platforms Commercially focused, with strong analytical and performance-driven thinking Skilled at leading multifunctional teams More ❯
Posted:

Ecommerce Director

Manchester, England, United Kingdom
Zachary Daniels
fast. As they prepare for a major phase of growth, they're looking for an experienced Ecommerce Director to lead trading, digital performance, and customer experience across global markets. This is a high-impact, senior leadership role. Reporting directly to the Managing Director, you'll drive digital revenue … using data, testing, and CRO principles Drive international growth through domain expansion and localised experiences Manage content and product presentation to optimise the full customer journey Partner with key external agencies to drive acquisition and retention Deliver trading calendars and campaigns aligned to business milestones Be the central point … for ecommerce performance across internal teams and stakeholders What We're Looking For: Proven experience in a senior ecommerce leadership role, ideally in a D2C environment Hands-on expertise with Shopify or equivalent ecommerce platforms Commercially focused, with strong analytical and performance-driven thinking Skilled at leading multifunctional teams More ❯
Posted:

Ecommerce Director

bolton, greater manchester, north west england, United Kingdom
Zachary Daniels
fast. As they prepare for a major phase of growth, they're looking for an experienced Ecommerce Director to lead trading, digital performance, and customer experience across global markets. This is a high-impact, senior leadership role. Reporting directly to the Managing Director, you'll drive digital revenue … using data, testing, and CRO principles Drive international growth through domain expansion and localised experiences Manage content and product presentation to optimise the full customer journey Partner with key external agencies to drive acquisition and retention Deliver trading calendars and campaigns aligned to business milestones Be the central point … for ecommerce performance across internal teams and stakeholders What We're Looking For: Proven experience in a senior ecommerce leadership role, ideally in a D2C environment Hands-on expertise with Shopify or equivalent ecommerce platforms Commercially focused, with strong analytical and performance-driven thinking Skilled at leading multifunctional teams More ❯
Posted:

Ecommerce Director

warrington, cheshire, north west england, United Kingdom
Zachary Daniels
fast. As they prepare for a major phase of growth, they're looking for an experienced Ecommerce Director to lead trading, digital performance, and customer experience across global markets. This is a high-impact, senior leadership role. Reporting directly to the Managing Director, you'll drive digital revenue … using data, testing, and CRO principles Drive international growth through domain expansion and localised experiences Manage content and product presentation to optimise the full customer journey Partner with key external agencies to drive acquisition and retention Deliver trading calendars and campaigns aligned to business milestones Be the central point … for ecommerce performance across internal teams and stakeholders What We're Looking For: Proven experience in a senior ecommerce leadership role, ideally in a D2C environment Hands-on expertise with Shopify or equivalent ecommerce platforms Commercially focused, with strong analytical and performance-driven thinking Skilled at leading multifunctional teams More ❯
Posted:

Service Operations Specialist (Manchester Area)

Manchester, UK
Hybrid / WFH Options
Harvey Nash
through a largescale transformation, and has big plans to grow further at scale this year. As such, as we are looking to recruit an experience Service Operations Systems and Process Lead, on a permanent basis. This role will include the flexibility of hybrid working, however to be successful in … ServiceNow and other business systems. The role focuses on system administration, process optimisation, performance reporting, and continuous improvement across service desk, invoice reconciliation, and customer onboarding teams. Key Responsibilities: Administer ServiceNow: manage day-to-day use, troubleshoot, support automation, and coordinate with third-party developers. Process Documentation & Management: maintain … operational teams. Continuous Improvement: lead initiatives to optimise service delivery and internal processes. Stakeholder Engagement: work with internal and external partners to implement improvements. Customer Experience: support delivery of high service standards and improve self-service capabilities. Requirements: Strong experience with ServiceNow and operational systems in a More ❯
Posted:

Service Operations Specialist

Manchester Area, United Kingdom
Hybrid / WFH Options
Harvey Nash
through a largescale transformation, and has big plans to grow further at scale this year. As such, as we are looking to recruit an experience Service Operations Systems and Process Lead, on a permanent basis. This role will include the flexibility of hybrid working, however to be successful in … ServiceNow and other business systems. The role focuses on system administration, process optimisation, performance reporting, and continuous improvement across service desk, invoice reconciliation, and customer onboarding teams. Key Responsibilities: Administer ServiceNow: manage day-to-day use, troubleshoot, support automation, and coordinate with third-party developers. Process Documentation & Management: maintain … operational teams. Continuous Improvement: lead initiatives to optimise service delivery and internal processes. Stakeholder Engagement: work with internal and external partners to implement improvements. Customer Experience: support delivery of high service standards and improve self-service capabilities. Requirements: Strong experience with ServiceNow and operational systems in a More ❯
Posted:

Service Operations Specialist

warrington, cheshire, north west england, United Kingdom
Hybrid / WFH Options
Harvey Nash
through a largescale transformation, and has big plans to grow further at scale this year. As such, as we are looking to recruit an experience Service Operations Systems and Process Lead, on a permanent basis. This role will include the flexibility of hybrid working, however to be successful in … ServiceNow and other business systems. The role focuses on system administration, process optimisation, performance reporting, and continuous improvement across service desk, invoice reconciliation, and customer onboarding teams. Key Responsibilities: Administer ServiceNow: manage day-to-day use, troubleshoot, support automation, and coordinate with third-party developers. Process Documentation & Management: maintain … operational teams. Continuous Improvement: lead initiatives to optimise service delivery and internal processes. Stakeholder Engagement: work with internal and external partners to implement improvements. Customer Experience: support delivery of high service standards and improve self-service capabilities. Requirements: Strong experience with ServiceNow and operational systems in a More ❯
Posted:

Service Operations Specialist

bolton, greater manchester, north west england, United Kingdom
Hybrid / WFH Options
Harvey Nash
through a largescale transformation, and has big plans to grow further at scale this year. As such, as we are looking to recruit an experience Service Operations Systems and Process Lead, on a permanent basis. This role will include the flexibility of hybrid working, however to be successful in … ServiceNow and other business systems. The role focuses on system administration, process optimisation, performance reporting, and continuous improvement across service desk, invoice reconciliation, and customer onboarding teams. Key Responsibilities: Administer ServiceNow: manage day-to-day use, troubleshoot, support automation, and coordinate with third-party developers. Process Documentation & Management: maintain … operational teams. Continuous Improvement: lead initiatives to optimise service delivery and internal processes. Stakeholder Engagement: work with internal and external partners to implement improvements. Customer Experience: support delivery of high service standards and improve self-service capabilities. Requirements: Strong experience with ServiceNow and operational systems in a More ❯
Posted:
Customer Experience
the North West
10th Percentile
£24,649
25th Percentile
£32,110
Median
£34,755
75th Percentile
£57,500
90th Percentile
£62,000