Customer Experience Jobs in the North West

351 to 375 of 521 Customer Experience Jobs in the North West

Product Manager

liverpool, north west england, united kingdom
CitNOW Group
was formed in 2021 to unite a portfolio of 12 global software companies leveraging innovation to aid retailers and manufacturers in delivering an outstanding customer experience. We have over 300 employees worldwide who all contribute to our vision to provide market-leading automotive solutions to drive efficiencies, seamlessly transforming … every customer moment. The CitNOW Group is no ordinary technology company, we live a series of One Team values and this guiding principle forms the foundation of CitNOW Group’s award winning, collaborative and inclusive culture. Recognised recently within the Top 25 Best Mid Sized Companies to work for … role, you will own both the short-term and long-term product roadmaps, ensuring alignment with market demands and a continued focus on delivering customer value. We’re looking for a strong strategic thinker with a practical, hands-on approach to managing product backlogs and driving agile delivery. A More ❯
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Product Manager

stockport, north west england, united kingdom
CitNOW Group
was formed in 2021 to unite a portfolio of 12 global software companies leveraging innovation to aid retailers and manufacturers in delivering an outstanding customer experience. We have over 300 employees worldwide who all contribute to our vision to provide market-leading automotive solutions to drive efficiencies, seamlessly transforming … every customer moment. The CitNOW Group is no ordinary technology company, we live a series of One Team values and this guiding principle forms the foundation of CitNOW Group’s award winning, collaborative and inclusive culture. Recognised recently within the Top 25 Best Mid Sized Companies to work for … role, you will own both the short-term and long-term product roadmaps, ensuring alignment with market demands and a continued focus on delivering customer value. We’re looking for a strong strategic thinker with a practical, hands-on approach to managing product backlogs and driving agile delivery. A More ❯
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Product Manager

chester, north west england, united kingdom
CitNOW Group
was formed in 2021 to unite a portfolio of 12 global software companies leveraging innovation to aid retailers and manufacturers in delivering an outstanding customer experience. We have over 300 employees worldwide who all contribute to our vision to provide market-leading automotive solutions to drive efficiencies, seamlessly transforming … every customer moment. The CitNOW Group is no ordinary technology company, we live a series of One Team values and this guiding principle forms the foundation of CitNOW Group’s award winning, collaborative and inclusive culture. Recognised recently within the Top 25 Best Mid Sized Companies to work for … role, you will own both the short-term and long-term product roadmaps, ensuring alignment with market demands and a continued focus on delivering customer value. We’re looking for a strong strategic thinker with a practical, hands-on approach to managing product backlogs and driving agile delivery. A More ❯
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Product Manager

manchester, north west england, united kingdom
CitNOW Group
was formed in 2021 to unite a portfolio of 12 global software companies leveraging innovation to aid retailers and manufacturers in delivering an outstanding customer experience. We have over 300 employees worldwide who all contribute to our vision to provide market-leading automotive solutions to drive efficiencies, seamlessly transforming … every customer moment. The CitNOW Group is no ordinary technology company, we live a series of One Team values and this guiding principle forms the foundation of CitNOW Group’s award winning, collaborative and inclusive culture. Recognised recently within the Top 25 Best Mid Sized Companies to work for … role, you will own both the short-term and long-term product roadmaps, ensuring alignment with market demands and a continued focus on delivering customer value. We’re looking for a strong strategic thinker with a practical, hands-on approach to managing product backlogs and driving agile delivery. A More ❯
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Product Manager

preston, lancashire, north west england, united kingdom
CitNOW Group
was formed in 2021 to unite a portfolio of 12 global software companies leveraging innovation to aid retailers and manufacturers in delivering an outstanding customer experience. We have over 300 employees worldwide who all contribute to our vision to provide market-leading automotive solutions to drive efficiencies, seamlessly transforming … every customer moment. The CitNOW Group is no ordinary technology company, we live a series of One Team values and this guiding principle forms the foundation of CitNOW Group’s award winning, collaborative and inclusive culture. Recognised recently within the Top 25 Best Mid Sized Companies to work for … role, you will own both the short-term and long-term product roadmaps, ensuring alignment with market demands and a continued focus on delivering customer value. We’re looking for a strong strategic thinker with a practical, hands-on approach to managing product backlogs and driving agile delivery. A More ❯
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Product Manager

warrington, cheshire, north west england, united kingdom
CitNOW Group
was formed in 2021 to unite a portfolio of 12 global software companies leveraging innovation to aid retailers and manufacturers in delivering an outstanding customer experience. We have over 300 employees worldwide who all contribute to our vision to provide market-leading automotive solutions to drive efficiencies, seamlessly transforming … every customer moment. The CitNOW Group is no ordinary technology company, we live a series of One Team values and this guiding principle forms the foundation of CitNOW Group’s award winning, collaborative and inclusive culture. Recognised recently within the Top 25 Best Mid Sized Companies to work for … role, you will own both the short-term and long-term product roadmaps, ensuring alignment with market demands and a continued focus on delivering customer value. We’re looking for a strong strategic thinker with a practical, hands-on approach to managing product backlogs and driving agile delivery. A More ❯
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Product Manager

bolton, greater manchester, north west england, united kingdom
CitNOW Group
was formed in 2021 to unite a portfolio of 12 global software companies leveraging innovation to aid retailers and manufacturers in delivering an outstanding customer experience. We have over 300 employees worldwide who all contribute to our vision to provide market-leading automotive solutions to drive efficiencies, seamlessly transforming … every customer moment. The CitNOW Group is no ordinary technology company, we live a series of One Team values and this guiding principle forms the foundation of CitNOW Group’s award winning, collaborative and inclusive culture. Recognised recently within the Top 25 Best Mid Sized Companies to work for … role, you will own both the short-term and long-term product roadmaps, ensuring alignment with market demands and a continued focus on delivering customer value. We’re looking for a strong strategic thinker with a practical, hands-on approach to managing product backlogs and driving agile delivery. A More ❯
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Senior Product Manager

Salford, England, United Kingdom
Hybrid / WFH Options
TalkTalk Business
the Transformation team, who manage all corporate projects. The role will be responsible for driving product vision and lifecycle management for TalkTalk Business, ensuring customer value and business success. Collaborating with cross-functional teams to develop and champion product roadmaps aligned with strategic objectives. Responsibilities Lead the execution of … the portfolio. Assess continuous improvement activities for the portfolio. Understand our customers and their needs from first contact through to in-life. Skills and experience we are looking for Proven experience in Product Management. Capacity to engage and drive virtual cross-functional teams collaboratively. Awareness of emerging trends … customer needs, and drivers of customer experience. Resilience and a proactive, solutions-oriented mindset. Ability to drive innovation to ensure TalkTalk Business is differentiated in the market. Essential telecommunication experience with a strong commercial business understanding. Ability to support others by sharing technical knowledge and providing advice. More ❯
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Senior Product Manager

Salford, south east england, united kingdom
Hybrid / WFH Options
TalkTalk Business
the Transformation team, who manage all corporate projects. The role will be responsible for driving product vision and lifecycle management for TalkTalk Business, ensuring customer value and business success. Collaborating with cross-functional teams to develop and champion product roadmaps aligned with strategic objectives. Responsibilities Lead the execution of … the portfolio. Assess continuous improvement activities for the portfolio. Understand our customers and their needs from first contact through to in-life. Skills and experience we are looking for Proven experience in Product Management. Capacity to engage and drive virtual cross-functional teams collaboratively. Awareness of emerging trends … customer needs, and drivers of customer experience. Resilience and a proactive, solutions-oriented mindset. Ability to drive innovation to ensure TalkTalk Business is differentiated in the market. Essential telecommunication experience with a strong commercial business understanding. Ability to support others by sharing technical knowledge and providing advice. More ❯
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Data Sales Development Representative

manchester, north west england, united kingdom
Acxiom UK
Acxiom is a customer intelligence company that provides data-driven solutions to enable the world’s best marketers to better understand their customers to create better experiences and business growth. A leader in customer data management , identity , and the ethical use of data for more than 50 years … Acxiom now helps thousands of clients and partners around the globe work together to create millions of better customer experiences, every day. Acxiom is a registered trademark of Acxiom LLC and is part of The Interpublic Group of Companies, Inc. (IPG). For more information, visit Acxiom.com . JOB … top prospects and more. · Creation, updating and execution of sales activity plans SKILLS and QUALIFICATIONS: Strong prior lead generation, account development or inside sales experience, preferably within digital, data, martech or adtech market Bachelor’s Degree from an accredited university or equivalent work experience required Fluency in English More ❯
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Data Sales Development Representative

chester, north west england, united kingdom
Acxiom UK
Acxiom is a customer intelligence company that provides data-driven solutions to enable the world’s best marketers to better understand their customers to create better experiences and business growth. A leader in customer data management , identity , and the ethical use of data for more than 50 years … Acxiom now helps thousands of clients and partners around the globe work together to create millions of better customer experiences, every day. Acxiom is a registered trademark of Acxiom LLC and is part of The Interpublic Group of Companies, Inc. (IPG). For more information, visit Acxiom.com . JOB … top prospects and more. · Creation, updating and execution of sales activity plans SKILLS and QUALIFICATIONS: Strong prior lead generation, account development or inside sales experience, preferably within digital, data, martech or adtech market Bachelor’s Degree from an accredited university or equivalent work experience required Fluency in English More ❯
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Data Sales Development Representative

stockport, north west england, united kingdom
Acxiom UK
Acxiom is a customer intelligence company that provides data-driven solutions to enable the world’s best marketers to better understand their customers to create better experiences and business growth. A leader in customer data management , identity , and the ethical use of data for more than 50 years … Acxiom now helps thousands of clients and partners around the globe work together to create millions of better customer experiences, every day. Acxiom is a registered trademark of Acxiom LLC and is part of The Interpublic Group of Companies, Inc. (IPG). For more information, visit Acxiom.com . JOB … top prospects and more. · Creation, updating and execution of sales activity plans SKILLS and QUALIFICATIONS: Strong prior lead generation, account development or inside sales experience, preferably within digital, data, martech or adtech market Bachelor’s Degree from an accredited university or equivalent work experience required Fluency in English More ❯
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Data Sales Development Representative

liverpool, north west england, united kingdom
Acxiom UK
Acxiom is a customer intelligence company that provides data-driven solutions to enable the world’s best marketers to better understand their customers to create better experiences and business growth. A leader in customer data management , identity , and the ethical use of data for more than 50 years … Acxiom now helps thousands of clients and partners around the globe work together to create millions of better customer experiences, every day. Acxiom is a registered trademark of Acxiom LLC and is part of The Interpublic Group of Companies, Inc. (IPG). For more information, visit Acxiom.com . JOB … top prospects and more. · Creation, updating and execution of sales activity plans SKILLS and QUALIFICATIONS: Strong prior lead generation, account development or inside sales experience, preferably within digital, data, martech or adtech market Bachelor’s Degree from an accredited university or equivalent work experience required Fluency in English More ❯
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Data Sales Development Representative

preston, lancashire, north west england, united kingdom
Acxiom UK
Acxiom is a customer intelligence company that provides data-driven solutions to enable the world’s best marketers to better understand their customers to create better experiences and business growth. A leader in customer data management , identity , and the ethical use of data for more than 50 years … Acxiom now helps thousands of clients and partners around the globe work together to create millions of better customer experiences, every day. Acxiom is a registered trademark of Acxiom LLC and is part of The Interpublic Group of Companies, Inc. (IPG). For more information, visit Acxiom.com . JOB … top prospects and more. · Creation, updating and execution of sales activity plans SKILLS and QUALIFICATIONS: Strong prior lead generation, account development or inside sales experience, preferably within digital, data, martech or adtech market Bachelor’s Degree from an accredited university or equivalent work experience required Fluency in English More ❯
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Data Sales Development Representative

warrington, cheshire, north west england, united kingdom
Acxiom UK
Acxiom is a customer intelligence company that provides data-driven solutions to enable the world’s best marketers to better understand their customers to create better experiences and business growth. A leader in customer data management , identity , and the ethical use of data for more than 50 years … Acxiom now helps thousands of clients and partners around the globe work together to create millions of better customer experiences, every day. Acxiom is a registered trademark of Acxiom LLC and is part of The Interpublic Group of Companies, Inc. (IPG). For more information, visit Acxiom.com . JOB … top prospects and more. · Creation, updating and execution of sales activity plans SKILLS and QUALIFICATIONS: Strong prior lead generation, account development or inside sales experience, preferably within digital, data, martech or adtech market Bachelor’s Degree from an accredited university or equivalent work experience required Fluency in English More ❯
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Data Sales Development Representative

bolton, greater manchester, north west england, united kingdom
Acxiom UK
Acxiom is a customer intelligence company that provides data-driven solutions to enable the world’s best marketers to better understand their customers to create better experiences and business growth. A leader in customer data management , identity , and the ethical use of data for more than 50 years … Acxiom now helps thousands of clients and partners around the globe work together to create millions of better customer experiences, every day. Acxiom is a registered trademark of Acxiom LLC and is part of The Interpublic Group of Companies, Inc. (IPG). For more information, visit Acxiom.com . JOB … top prospects and more. · Creation, updating and execution of sales activity plans SKILLS and QUALIFICATIONS: Strong prior lead generation, account development or inside sales experience, preferably within digital, data, martech or adtech market Bachelor’s Degree from an accredited university or equivalent work experience required Fluency in English More ❯
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Senior Business Analyst

Manchester, United Kingdom
Hybrid / WFH Options
Adria Solutions Ltd
product owners, and stakeholders to shape and deliver user-centred outcomes. This role goes beyond process analysis – it’s about driving business value, improving customer experiences, and helping shape the future of digital banking. The ideal candidate must demonstrate real passion for business analysis and have problem-solving at … their core. Experience in user stories and stakeholder management is assumed for a senior role and is considered baseline—not a differentiator. Key Responsibilities: Analyse and define requirements to deliver clear business outcomes Create user stories, acceptance criteria, and support UAT Collaborate with internal stakeholders and third parties Lead … workshops, planning sessions and facilitate cross-functional collaboration Maintain momentum through Agile delivery and evolve processes where needed What We’re Looking For: Proven experience as a Business Analyst in fast-paced environments Strong Agile delivery knowledge and hands-on experience with tools like JIRA Excellent communication, facilitation More ❯
Employment Type: Permanent
Salary: £55000 - £65000/annum
Posted:

Head of Operations (Ecommerce) (Merseyside)

Knowsley, Merseyside, UK
Certain Advantage
commerce Operations We are seeking a dynamic Head of E-commerce Operations/Operations Director to lead ecommerce strategy, drive operational efficiency, and enhance customer experiences within the supply chain. This is an exciting position to really help drive the various teams within the business and increase online sales. … area can also be highly considered so new ideas can be brought into the company. Key responsibilities: Manage e-commerce operations, fulfilment, logistics, and customer service. Optimise supply chain, inventory, and delivery processes. Ensure a seamless website experience in collaboration with IT and marketing. Expand into marketplaces using … Amazon, eBay, The Range, Wickes and others. Improve workflows, automation, and overall efficiency. Utilise data analytics to drive performance improvements. What you will bring? Experience in e-commerce operations, supply chain, or logistics management with a strong focus with e-commerce. Strong knowledge in e-commerce platforms such as More ❯
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Head of Operations (Ecommerce)

Merseyside, England, United Kingdom
Certain Advantage
commerce Operations We are seeking a dynamic Head of E-commerce Operations/Operations Director to lead ecommerce strategy, drive operational efficiency, and enhance customer experiences within the supply chain. This is an exciting position to really help drive the various teams within the business and increase online sales. … area can also be highly considered so new ideas can be brought into the company. Key responsibilities: Manage e-commerce operations, fulfilment, logistics, and customer service. Optimise supply chain, inventory, and delivery processes. Ensure a seamless website experience in collaboration with IT and marketing. Expand into marketplaces using … Amazon, eBay, The Range, Wickes and others. Improve workflows, automation, and overall efficiency. Utilise data analytics to drive performance improvements. What you will bring? Experience in e-commerce operations, supply chain, or logistics management with a strong focus with e-commerce. Strong knowledge in e-commerce platforms such as More ❯
Posted:

Head of Ecommerce Operations

Liverpool, Huyton Quarry, Merseyside, United Kingdom
Certain Advantage
commerce Operations We are seeking a dynamic Head of E-commerce Operations/Operations Director to lead ecommerce strategy, drive operational efficiency, and enhance customer experiences within the supply chain. This is an exciting position to really help drive the various teams within the business and increase online sales. … area can also be highly considered so new ideas can be brought into the company. Key responsibilities: Manage e-commerce operations, fulfilment, logistics, and customer service. Optimise supply chain, inventory, and delivery processes. Ensure a seamless website experience in collaboration with IT and marketing. Expand into marketplaces using … Amazon, eBay, The Range, Wickes and others. Improve workflows, automation, and overall efficiency. Utilise data analytics to drive performance improvements. What you will bring? Experience in e-commerce operations, supply chain, or logistics management with a strong focus with e-commerce. Strong knowledge in e-commerce platforms such as More ❯
Employment Type: Permanent
Salary: £60000/annum
Posted:

Product Manager

Manchester, England, United Kingdom
Hybrid / WFH Options
Duval Associates Ltd - Permanent Recruitment Specialists
Amy @ Duval is recruiting! The role: Take ownership of the roadmap for an innovative WiFi/marketing product. You will work collaboratively to research customer needs, surfacing opportunities for new … developments as well as improvements to our existing features. You will take hold of our custom and analytics development backlogs, working closely with our CX and Sales teams to improve ROI. Drive the product roadmap, ensuring engineering teams focus on the highest value work. Conduct continuous discovery through customer … expected value is achieved. Communicate the product vision and roadmap across the business. Who you need to be: You will already have gained strong experience in previous product roles working with UX and agile teams in a commercial environment. You build positive relationships with your stakeholders, displaying high empathy More ❯
Posted:

Product Manager

warrington, cheshire, north west england, united kingdom
Hybrid / WFH Options
Duval Associates Ltd - Permanent Recruitment Specialists
Amy @ Duval is recruiting! The role: Take ownership of the roadmap for an innovative WiFi/marketing product. You will work collaboratively to research customer needs, surfacing opportunities for new … developments as well as improvements to our existing features. You will take hold of our custom and analytics development backlogs, working closely with our CX and Sales teams to improve ROI. Drive the product roadmap, ensuring engineering teams focus on the highest value work. Conduct continuous discovery through customer … expected value is achieved. Communicate the product vision and roadmap across the business. Who you need to be: You will already have gained strong experience in previous product roles working with UX and agile teams in a commercial environment. You build positive relationships with your stakeholders, displaying high empathy More ❯
Posted:

Product Manager

bolton, greater manchester, north west england, united kingdom
Hybrid / WFH Options
Duval Associates Ltd - Permanent Recruitment Specialists
Amy @ Duval is recruiting! The role: Take ownership of the roadmap for an innovative WiFi/marketing product. You will work collaboratively to research customer needs, surfacing opportunities for new … developments as well as improvements to our existing features. You will take hold of our custom and analytics development backlogs, working closely with our CX and Sales teams to improve ROI. Drive the product roadmap, ensuring engineering teams focus on the highest value work. Conduct continuous discovery through customer … expected value is achieved. Communicate the product vision and roadmap across the business. Who you need to be: You will already have gained strong experience in previous product roles working with UX and agile teams in a commercial environment. You build positive relationships with your stakeholders, displaying high empathy More ❯
Posted:

AI Engineer

Manchester, North West, United Kingdom
Hybrid / WFH Options
Adria Solutions
integration of artificial intelligence solutions across the business. This is a rare greenfield opportunity to define how AI can drive automation, efficiency, and enhanced customer experiences in a fast-moving financial services environment. As the AI Engineer, you will be responsible for identifying high-impact use cases, building proof … responsible, and aligned with strategic goals. Key Responsibilities: Research and prototype AI/ML models to address business challenges (e.g., process automation, predictive analytics, customer service optimisation) Develop and deploy machine learning models using modern tools (e.g., Python, TensorFlow, PyTorch, Scikit-learn) Collaborate with data engineers to prepare and … and ethical considerations in applied machine learning Lay the groundwork for a scalable AI strategy and help build internal capability What Youll Bring: Proven experience developing and deploying AI/ML models in a commercial setting Strong programming skills in Python and familiarity with ML libraries and frameworks Solid More ❯
Employment Type: Permanent, Work From Home
Salary: £70,000
Posted:

VP of Engineering

Manchester, United Kingdom
Hybrid / WFH Options
Moonpig
senior leaders to align technology initiatives with business objectives. The VP of Engineering will drive Moonpig's technology vision and execution across the entire customer journey - from our consumer-facing website and apps, through fulfilment and logistics systems, to the underlying platform and infrastructure. In this role, you will … ownership, and continuous improvement. Cross-Functional Collaboration: Work in close partnership with peer leaders in Product, Data, Design, Commercial, and Marketing to deliver cohesive customer experiences and business outcomes. Ensure tight alignment between product roadmaps and engineering execution - jointly prioritizing initiatives, balancing technical needs with product features. Facilitate effective … to meet business needs. Drive a cost-conscious mindset in the team, especially given broader macroeconomic considerations. About You: Proven Senior Engineering Leadership: Extensive experience (10+ years) in software engineering, with at least 5+ years in senior leadership roles (Director, Sr. Director, VP, or CTO). You have led More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:
Customer Experience
the North West
10th Percentile
£24,649
25th Percentile
£32,110
Median
£34,755
75th Percentile
£57,500
90th Percentile
£62,000