1 to 25 of 72 ITIL Jobs in the North West

Formal IT certifications such as MCSA or multiple MCPs would be highly advantageous. Candidates working towards entry-level qualifications such as CompTIA A+, MSDST, ITIL Foundation or similar are also encouraged to apply. ...

implemented. The Role As Problem Management Lead, you will focus on a prioritised backlog of application and system performance issues, operating within an ITIL framework, with particular emphasis on the Problem Management discipline and close adherence to Change and Configuration Management processes. This is a predominantly office-based role ...

Entra ID; exposure to AWS beneficial. Familiarity with retail systems such as Microsoft Navision and EPOS hardware is highly desirable. Strong understanding of ITIL principles and service management best practice. Excellent communication skills and a customer-centric mindset. Ability to manage multiple priorities and remain calm under pressure. A proactive ...

support, with supervisory responsibilities within a Service Desk environment. Solid technical knowledge (Windows, Microsoft 365, Azure, Intune, Active Directory). Familiarity with ITIL or other best practice frameworks. A passion for delivering outstanding customer service. Ready to take the next step in your IT career? Apply now and help ...

Looking For: Strong customer service skills with excellent communication. Experience in Windows Server, Active Directory, MS Office, D365, remote support tools, and more. ITIL Foundation qualification or equivalent experience. Ability to work in a fast-paced, agile environment. Some of our benefits: 23 days holiday + bank holidays (rising with ...

experience. · Familiarity with Jira Service Management or ITSM tools. · Hands-on with CRM systems (e.g., Salesforce, Dynamics). · Knowledge of change control and governance. · ITIL Foundation or similar certification. Personal Qualities We're looking for someone professional, organised, and dependable with a strong sense of ownership. You thrive under pressure ...

Lead. Communication: Exceptional ability to explain technical concepts to non-technical staff and directors. Education: A degree in IT or equivalent professional certifications (MCSE, ITIL, or similar). Local Knowledge: A strong understanding of the Preston/North West business landscape is a plus. Oscar Associates (UK) Limited is acting ...

macOS. Experience with Azure or AWS cloud environments. Understanding of networking, SAN, and data centre technologies. PowerShell scripting and automation skills. Certifications such as ITIL, MCITP, CCNA. Microsoft 365 administration knowledge. Experience with Agile delivery environments. Familiarity with monitoring/SEIM platforms (PRTG, Sumo Logic). Benefits Ownership ...

Working in a technical environment with a Service Desk and associated tools Desirable Delivering continual service improvements Working within an environment that applies the ITIL Service Management framework Working knowledge of the NHS Other Requirements Essential Willing to travel Ability to work as part of a team as well ...

skills are necessary with the ability to manage and prioritise multiple tasks simultaneously Be driven to learn new tech and self-improve Understanding of ITIL best practice Extensive O365 experience Strong Network troubleshooting skills Firewall experience Microsoft Azure SD-Wan Technical Skills Service Management tools for ticket handling Experience ...

GCSE English and Maths (grade A-C, or 4 and above) Evidence of continuous professional and personal development within the last 12 months Desirable ITIL Foundation Experience Essential Experience of maintaining quality of standard in one's work Previous telephone and customer service experience Working knowledge and experience ...

looking for Proven experience in IT service delivery or operations management within a complex, multi-site or international organisation. Strong understanding of ITIL practices, with the ability to implement and govern Incident, Request, Problem, and Change Management processes. Demonstrated leadership of internal and outsourced teams, driving measurable service improvements ...

SSRS, Logic Apps, Azure services & BI. Experience with Power Apps, Power Automate, JavaScript or C#. Familiarity with configuring workflows, UI, and system fields. ITIL experience or certification. Experience working with integrated systems and complex environments.. Location & Working Pattern Manchester-based On-site initially, with the potential to move ...

/XDR, and DLP (e.g., Splunk, Qualys, Defender, Purview, CrowdStrike) Windows Server, Active Directory, and Microsoft 365 security Relevant certifications (e.g., ISO, ISC2, ITIL, BCS, CompTIA) or a willingness to train for these certifications as part of your continuous professional development Strong communication, analytical thinking, and stakeholder engagement skills Familiarity ...

resolve issues related to M365, Active Directory and Windows 11. - Diagnose and resolve network connectivity and troubleshooting issues. - Contribute to technology updates and develop ITIL best practices. - Providing support with additional IT projects. IT Support Engineer Experience/Technologies: - Understanding of Windows 10/11 operating system – Administration and support ...

processes and tools Experience supporting SAP within a manufacturing, logistics, or supply chain environment Understanding of SAP integrations and data governance principles Familiarity with ITIL practices and service management frameworks Degree in Information Systems, Business, or a related field SAP certification(s) in relevant modules desirable but not essential Strong ...

cost efficiency. A collaborative mindset and strong communication skills, with the ability to engage effectively with clients and internal teams. A good understanding of ITIL (V3/V4) processes and service management best practices. Awareness of cloud and end-user services, and how they contribute to operational success. A proactive ...

Azure Experience Proven experience of delivering projects and complex changes Desirable Skills: Advanced Azure Experience: Networking, Configuration, Backup Intune Conditional Access SQL Server Administration ITIL Experience/Best Practices Cyber Essential's and/or 27001 experience As a growing company this role offers progression with a family feel ...

experience building and enforcing technical standards, service governance, and quality frameworks.* Excellent communication, stakeholder management, and cross-functional leadership skills.* Solid working knowledge of ITIL, ISO 27001, Cyber Essentials, and related compliance frameworks.* Must have MSP - current or very recent (last 2 years)* MSP must ...

experience Terraform & automation mindset Kubernetes (EKS) knowledge CI/CD pipeline experience Solid infrastructure & networking fundamentals Experience working in agile environments Familiarity with ITIL frameworks Bonus if you've worked with: Landing Zone Accelerator (LZA) Identity Manager Enterprise multi-account AWS environments Why Join? Collaborative, supportive engineering culture Genuine investment ...

experience building and enforcing technical standards, service governance, and quality frameworks. * Excellent communication, stakeholder management, and cross-functional leadership skills. * Solid working knowledge of ITIL, ISO 27001, Cyber Essentials, and related compliance frameworks. Desirable Formal qualifications in IT service management, quality assurance, or related disciplines. Experience working within sectors requiring ...

departmental collaboration. Experience in team leadership and delivering end-user training. Experience with Perimeter Security is desirable but not essential. A good understanding of ITIL is desirable but not essential. Familiarity with ERP systems is desirable but not essential. In return, you will be rewarded with 21 days paid annual ...

priorities in fast-paced environments • Experience managing ingestion costs or cloud service optimisation • Confident customer communication Desirable • Integration experience (Mimecast, Darktrace, legacy EDR platforms) • ITIL exposure (change and incident management) • Google Cloud or AWS knowledge • Microsoft security certifications • GIAC, CISSP, CYSA+ or equivalent Leadership Profile You are: • Structured and operationally ...

support Product knowledge: Hardware & software, managed services, cloud solutions (Azure, AWS, M365), cyber security, network infrastructure Understanding of IT service delivery: SLAs, service contracts, ITIL, recurring revenue models Experience with technical sales cycles involving IT managers, CTOs, and business stakeholders Additional Skills Leadership & Coaching: Ability to inspire, motivate, and develop ...

Engineers, producing cross module designs that are complementary of each other and promote continuity of knowledge across the team. Experienced with process frameworks like ITIL, Prince2 and Agile and have a good understanding of an efficient Software Development Lifecycle. Job Requirements: Track record of successful delivery playing an active part ...