Java, and communicate effectively. Previous experience of working on projects across Waterfall and Agile methodologies and familiarity with project management frameworks such as Pince2, ITIL, Jira. As this is a fast paced environment, you will need to be proactive, a great communicator to converse with software developers, testers, stakeholders, and More ❯
Understanding of IT Service Delivery, and a very proficient IT professional Desirable: Siemens PLM experience Experience of a Design and Manufacturing environment Awareness of ITIL V4 Terminology or willing to learn Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of More ❯
Understanding of IT Service Delivery, and a very proficient IT professional Desirable: Siemens PLM experience Experience of a Design and Manufacturing environment Awareness of ITIL V4 Terminology or willing to learn Benefits: As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of More ❯
management processes. Experience in managing large-scale releases across multiple business units, ensuring seamless integration between Digital, Retail, and Supply Chain. Strong background in ITIL-based Change & Release Management, with expertise in risk assessment, compliance, and quality assurance. Proven ability to manage outsourced release execution layers, ensuring alignment with organisational … automating release processes via ITSM toolsets (e.g., ServiceNow, BMC Remedy, Jira Service Management). Desired Qualifications: Degree in InformationTechnology or a related field. ITIL Foundation or ITIL Intermediate certification, with a strong focus on Release & Change Management. Certification in Agile, DevOps, or SAFe Release Train Engineer. Extensive experience governing More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Destination Sport
organisation Demonstrate extensive experience & knowledge of the listed technologies Have significant knowledge of IT risks and the importance of suitable mitigations Demonstrate knowledge of ITIL Service Management principles Show reasonable in-depth knowledge of Windows Server, Azure AD, DNS, DHCP & DHCP/IP Have working experience & knowledge with Windows … task with resolutions in mind for any issues that arise Highly desirable: Vendor/Supplier Management Business continuity awareness Professional Experience Awareness of ISO27001, ITIL and PCI Security Cloud Technologies: Azure and SaaS based solutions. Microsoft Certifications PowerShell SharePoint/Team Administration Experience of System Migrations including Tenant to Tenant. … Experience Technical Project Delivery ITIL Foundation and/or Practitioner level courses/certifications More ❯
Warrington, England, United Kingdom Hybrid / WFH Options
Iron Mountain
mission: User acceptance testing of new and upgraded IT platforms and applications Service introduction support for new services, applications and technologies in line with ITIL best practice Delivery of project specific activity to achieve the overall project plan as directed by the PMO Maintain and provide routine servicing to the … Development Database design and maintenance System design and development Experience creating detailed reports and giving presentations Desired: Degree in Computer Science or related field, ITIL V4 Practitioner, web development, database management experience. Discover what awaits you Discover Limitless Possibilities: Embark on an exciting journey with Iron Mountain, a global organization More ❯
of enterprise applications within the business, with extensive knowledge of ERP systems, primarily Microsoft Navision. Resolving incidents and requests in line with the defined ITIL based processes and agreed Business service level agreements. Producing data extracts via application client or SQL when required. Delivering IT support and troubleshooting for Bodycote … a complex corporate environment. Minimum 12 months experience with Microsoft Navision (versions 3.7 to 4.0, client version 2009). Experience working in a structured ITIL based service delivery framework. Must have a flexible approach and excellent interpersonal skills – the ability to work and independently and as part of a team … Skills and Experience: Minimum of 5 years’ experience in a customer facing role supporting a complex Windows based environment. Experience with Navision manufacturing modules. ITIL Certified to Foundation Level. Working knowledge of Microsoft cloud-based technologies such as, Office 365 and Azure. Experience with Microsoft SQL databases. French or German More ❯
Coordinate with service managers to understand operational demands and ensure systems meet these needs. Key Skills, Knowledge & Experience Professional qualifications or relevant demonstrable experience. ITIL 3 or 4 certification. Experience with Agile/Scrum methodologies and certifications. Strong experience in Systems Analysis within a Digital Services and/or ICT More ❯
CISM. Strong understanding of sophisticated threat actor methodologies, technical tools (Sentinel, Alienvault ect.) and experience in incident response and forensic investigations. Strong knowledge of ITIL processes. Title: Head of Security Operations Location: Manchester Salary: Up to £120,000 base salary plus bonus. To discuss this exciting opportunity in more detail More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
Charles Simon Associates Ltd
Red Hat Data Centre experience Ability to lead IT projects and engage stakeholders VMware experience Blade Server experience SAN Storage VMware Clustering Working within ITIL processes for Change and Problem Management Any previous experience of working within a private cloud environment would be highly desirable Start date is ASAP for More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
Charles Simon Associates Ltd
experience including Fibre Channel Switches, SAN Zoning and IP Based Storage Linux experience, within RedHat and/or Oracle Linux VMware Clustering Working within ITIL processes for Change and Problem Management Ideally SAN products such as Dell EMC, 3Par, NetApp or Nimble would be advantageous Any previous experience of working More ❯
high quality, value for money solutions by delivering build/unit test to Love2shop standards. Provide second line support and incident fix expertise, following ITIL principles and maintaining effective change control process, including providing out of hours support on a rota basis. Support team leads in identifying areas for technical More ❯
Liverpool, Lancashire, United Kingdom Hybrid / WFH Options
Experis - ManpowerGroup
Application Support Analyst - Liverpool - Investment, Financial & Banking Systems £30,000pa + Excellent Benefits - Hybrid Working - Pension, Private Health Care, Holiday & Sick Pay CompTIA A+; ITIL Foundation; Microsoft Office Specialist, Associate (Office 365), ITSM tool - Service Now experience as well as MS Teams, O365 and IT Support Experience in the Financial … the team and across the wider IT department. Support shift roster to ensure the function is appropriately resourced. Knowledge, Skills and Experience: CompTIA A+; ITIL Foundation; Microsoft Office Specialist, Associate (Office 365), ITSM tool - Service Now experience as well as MS Teams, O365 and IT Support experience in the Financial More ❯
standards and are delivered on time and within budget. This role requires a strategic thinker with strong leadership skills and a deep understanding of ITIL processes and best practices. As the Head of Service Transition, you will lead the service transition team, managing processes and frameworks necessary for effective service … skills to work with various IT and business leaders, ensuring alignment of service transition activities with organisational goals. Technical Expertise: In-depth knowledge of ITIL processes and best practices, particularly in service transition areas such as change enablement, release management, and configuration management. Strong understanding of Configuration Management Database (CMDB … are delivered on time and within budget. Educational Background: Bachelor's degree in informationtechnology, Computer Science, or a related field. Relevant certifications (e.g., ITIL Expert, ITIL Service Transition, PMP) are highly desirable. The Company: The JD Group is a leading omnichannel retailer of Sports Fashion, Street & Premium Fashion, Outdoors More ❯
Macclesfield, England, United Kingdom Hybrid / WFH Options
Bodycote
recruit an IT Operations Technical Analyst to join our busy team based in Macclesfield. Main responsibilities: Resolving incidents & requests in line with the defined ITIL based processes and to agreed Business service levels. Delivering IT support and troubleshooting for Bodycote facilities and end users in a predominant Windows environment. Day … backup technologies and data safeguarding practices. Understanding of networking fundamentals (LAN, WAN, Switches). Experience with anti-virus technologies, preferably Sophos. Working knowledge of ITIL-based processes. Awareness of current technology trends and developments. Flexible approach and excellent interpersonal skills, capable of working independently and as part of a team. … travel to Europe). Desirable experience and skills: Minimum of 5 years’ experience in a customer-facing role supporting a complex Windows-based environment. ITIL Foundation Level certification. Experience with Microsoft cloud-based technologies such as Office 365 and Entra ID Administration. Knowledge of Asset Management and Mobile Device Management More ❯
SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. … UK driving licence, access to a vehicle and willingness to travel to various NHS sites. Desirable Qualifications: MCP/MCSE or equivalent Microsoft certifications. ITIL v4 Foundation. Prince2 or Agile Foundation. Benefits Include: NHS pension scheme. Access to professional training and development. Health and wellbeing support. Opportunities to contribute to More ❯
SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. … UK driving licence, access to a vehicle and willingness to travel to various NHS sites. Desirable Qualifications: MCP/MCSE or equivalent Microsoft certifications. ITIL v4 Foundation. Prince2 or Agile Foundation. Benefits Include: NHS pension scheme. Access to professional training and development. Health and wellbeing support. Opportunities to contribute to More ❯
SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. … UK driving licence, access to a vehicle and willingness to travel to various NHS sites. Desirable Qualifications: MCP/MCSE or equivalent Microsoft certifications. ITIL v4 Foundation. Prince2 or Agile Foundation. Benefits Include: NHS pension scheme. Access to professional training and development. Health and wellbeing support. Opportunities to contribute to More ❯
SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. … UK driving licence, access to a vehicle and willingness to travel to various NHS sites. Desirable Qualifications: MCP/MCSE or equivalent Microsoft certifications. ITIL v4 Foundation. Prince2 or Agile Foundation. Benefits Include: NHS pension scheme. Access to professional training and development. Health and wellbeing support. Opportunities to contribute to More ❯
warrington, cheshire, north west england, united kingdom
Blue Pelican Group
SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. … UK driving licence, access to a vehicle and willingness to travel to various NHS sites. Desirable Qualifications: MCP/MCSE or equivalent Microsoft certifications. ITIL v4 Foundation. Prince2 or Agile Foundation. Benefits Include: NHS pension scheme. Access to professional training and development. Health and wellbeing support. Opportunities to contribute to More ❯
preston, lancashire, north west england, united kingdom
Blue Pelican Group
SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. … UK driving licence, access to a vehicle and willingness to travel to various NHS sites. Desirable Qualifications: MCP/MCSE or equivalent Microsoft certifications. ITIL v4 Foundation. Prince2 or Agile Foundation. Benefits Include: NHS pension scheme. Access to professional training and development. Health and wellbeing support. Opportunities to contribute to More ❯
bolton, greater manchester, north west england, united kingdom
Blue Pelican Group
SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. … UK driving licence, access to a vehicle and willingness to travel to various NHS sites. Desirable Qualifications: MCP/MCSE or equivalent Microsoft certifications. ITIL v4 Foundation. Prince2 or Agile Foundation. Benefits Include: NHS pension scheme. Access to professional training and development. Health and wellbeing support. Opportunities to contribute to More ❯
platforms. Excellent problem-solving skills with a knack for troubleshooting. Strong communication skills to effectively interface with key software and hardware partners. Experience with ITIL principles and incident, change, and problem management disciplines is a plus. Key Responsibilities: Support and manage our Unified Communications collaboration environment, ensuring seamless day-to … throughout the information system lifecycle and document root causes for future prevention. Provide on-call support, covering nights and weekends as needed. Desired Skills: ITIL Certification is a plus! Why Join Us? Be part of a vibrant team dedicated to innovation and excellence. Work in a supportive environment that encourages More ❯
skills required to interact effectively with clients, systems staff, consultants, and vendors. Knowledge and experience of working within service delivery focused IT Department employing ITIL best practices and strong change management methods. Attention to detail, ability to function independently and ability to prioritise work Analytical and structured approach with Strong … team management Experience of working with off-shore service providers Excellent analysis and trouble-shooter. Excellent oral and written communication skills. Thorough knowledge of ITIL Service Management methodology At least 5 years experience in a relevant field Experience of Financial services systems Experience of working within a Matrix organisation The More ❯
and resolve complex hardware, software, and network issues. Assist with major incident escalations and participate in resolution processes. Contribute to technology updates and implement ITIL best practices. Manage complex technical challenges using expertise, discretion, and judgment. Qualifications Strong knowledge of Microsoft Windows OS, Autopilot, Office 365, Active Directory, Jira ITSM … collaboration tools like Teams and Zoom. Experience with meeting room AV hardware and office network technology. Experience implementing IT operations best practices such as ITIL and ISO20000. Excellent troubleshooting skills for hardware, software, and applications. Effective communication skills, both written and verbal, capable of articulating technical information to business users. More ❯