126 to 143 of 143 ITIL Jobs in the North West

Greenergy delivers safe, efficient and reliable fuel solutions to customers across road, aviation and marine sectors. As an international transportation fuel supplier, we combine traditional and renewable energy solutions to support our customers through the ...

such as downtime, costs, and reputational damage. Candidates must have a strong track record of performing in a Service Continuity role, ideally within a ITIL & Public Sector environment. Within the organisation the selected candidate will validate existing Business Impact Assessments for all Technology services and will also establish the process … including development and management of Business Continuity plans · Proven Skills and Experience working in a Public Sector role · Ideally experience in working in a ITIL environment · ITIL Foundation Certificate (minimum) or Service Operations Lifecycle module (preferable) · Proven experience in communicating with a variety of stakeholders at different levels · Strong Team ...

such as downtime, costs, and reputational damage. Candidates must have a strong track record of performing in a Service Continuity role, ideally within a ITIL & Public Sector environment. Within the organisation the selected candidate will validate existing Business Impact Assessments for all Technology services and will also establish the process … including development and management of Business Continuity plans Proven Skills and Experience working in a Public Sector role Ideally experience in working in a ITIL environment ITIL Foundation Certificate (minimum) or Service Operations Lifecycle module (preferable) Proven experience in communicating with a variety of stakeholders at different levels Strong Team ...

Collaborating with security, network, storage, application, monitoring, and service management teams to ensure cohesive and supportable infrastructure solutions. Following the firm's standard ITSM, ITIL, Change Management, security, data usage, equipment usage, and licensing policies and procedures. Providing leadership, coaching, and mentoring to engineers and promotes effective, respectful, and collaborative … equivalent work experience may be considered in lieu of a degree Relevant Red Hat OpenShift, Kubernetes, cloud, infrastructure, and/or architecture certification, preferably ITIL Foundation certification or equivalent service management experience, preferably Deep, current, hands-on Kubernetes architecture experience; Red Hat OpenShift experience strongly, preferably Demonstrated experience designing ...

fast-pacedenvironment,you’llbe trusted toprovide user-centred1stand2ndlineService Desk support to colleagues based in our offices across the UK, Australia,and Malaysia.Youwill work to ITIL, ISO 9001 (quality management), ISO 27001 (information security management), ISO 42001 (Artificial Intelligence management), and Cyber Essentials Plus standards,and alsohave the opportunity tosupport … printers etc. Perform 2ndline ICT asset management, including the configuration, build, deployment, and maintenance of end-user devices such as laptops and smartphones. Apply ITIL, ISO 9001, ISO 27001, ISO 42001, and Cyber Essentials Plus best practices,includingsupport for scheduled audits andthe resolution of findings. Support the delivery of larger ...

install SSL certificates. Monitor database environments using SCOM and/or Azure Monitor. Manage database-related incidents and requests through ServiceNow or similar ITIL systems. Mentor junior DBAs and contribute to knowledge sharing across the team. Apply PowerShell capabilities to support database administration activities, where applicable. Qualifications Demonstrate strong proficiency … upgrades, and SSL certificate installation. Possess basic working knowledge of SCOM and/or Azure Monitor. Bring experience working with ServiceNow or a similar ITIL system. Demonstrate proficiency in MySQL database administration, including clustering, replication, backups, performance tuning, and monitoring. Possess PowerShell skills, preferably. Hold Microsoft Certified: Azure Database Administrator ...

ensuring network availability, performance and stability. The role involves incident resolution, network monitoring, configuration management, troubleshooting and supporting network changes in line with established ITIL processes. Key Responsibilities Provide Level 2 support for enterprise network infrastructure. Troubleshoot and resolve incidents relating to routing, switching, WAN, LAN and wireless connectivity. Monitor … performance using network management and monitoring tools. Perform network device configuration, software upgrades, patching and routine maintenance. Support network changes in accordance with ITIL Change Management processes. Investigate complex network issues, identify underlying causes and conduct Root Cause Analysis (RCA). Configure and troubleshoot VLANs, STP, EtherChannel, HSRP, VRRP ...

MySQL(MariaDB)/Oracle) Rapid7 IDR/MDR/IVM/Appsec/CloudSec SOTI Mobicontrol Storage Administration (HPE, Exagrid, Synology) A knowledge of ITIL processes, and ideally ITIL certified Experience Have worked as a Systems Administrator/Engineer/DevOps engineer and have a minimum of 3 years’ experience ...

lead end‐to‐end IT service delivery, including the Service Desk, remote 2nd line support and on‐site field engineering. You will embed ITIL processes, ensure safe, reliable services and drive improvements across a regional mental health trust. The role requires significant IT service management experience, strong stakeholder engagement ...

combining ownership of the ITSM platform with accountability for service performance, user experience, and operational excellence. You'll define the product roadmap, govern key ITIL processes, manage strategic service partners, and drive automation and AI initiatives that transform how IT support is delivered worldwide. Client Details Our client … class IT function. Description Key Responsibilities Act as Product Owner for the enterprise ITSM platform, defining its roadmap, governance, and ongoing development. Govern core ITIL processes including Incident, Request, Problem, Change, and Configuration Management. Manage and challenge outsourced service partners, holding them accountable for agreed service levels and performance targets. ...

combining ownership of the ITSM platform with accountability for service performance, user experience, and operational excellence. You'll define the product roadmap, govern key ITIL processes, manage strategic service partners, and drive automation and AI initiatives that transform how IT support is delivered worldwide. Client Details Our client … class IT function. Description Key Responsibilities Act as Product Owner for the enterprise ITSM platform, defining its roadmap, governance, and ongoing development. Govern core ITIL processes including Incident, Request, Problem, Change, and Configuration Management. Manage and challenge outsourced service partners, holding them accountable for agreed service levels and performance targets. ...

/or usability issues Hands-on experience developing test cases and test plans Knowledge of applicable data privacy practices and laws ITIL (Information Technology Infrastructure Library) Foundation/Intermediate Certification preferred but not essential Contact Start Rite Business CentreBroadland Business ParkPeachman Way. Norwich. NR7 0WF #J-18808-Ljbffr ...

combining ownership of the ITSM platform with accountability for service performance, user experience, and operational excellence. You'll define the product roadmap, govern key ITIL processes, manage strategic service partners, and drive automation and AI initiatives that transform how IT support is delivered worldwide. \n Client Details \n Our client … Responsibilities\n \n \n \n Act as Product Owner for the enterprise ITSM platform, defining its roadmap, governance, and ongoing development. \n Govern core ITIL processes including Incident, Request, Problem, Change, and Configuration Management. \n Manage and challenge outsourced service partners, holding them accountable for agreed service levels and performance ...

recruiting, selecting, inducting, training, assigning, scheduling, communicating job expectations, performance management, appraising, etc. Provide high-quality and detailed first-line technical support to recognised ITIL good practices for all customers seeking support, advice and assistance on all IT Systems and infrastructure. Provide advanced level first-line support; analysing, investigating … together to cover these hours, with flexibility rather than set shifts. Person Specification Essential Essential Related degree or equivalent level of experience Certification in ITIL Significant experience in IT support role Desirable Desirable Supervisory experience in a customer-facing environment Extensive knowledge of IT desktop hardware and software installation ...

NICE-CX1 platform - a significant advantage and may support a salary above the standard range Experience with other CCaaS platforms such as 8x8 ITIL certification or strong working knowledge of ITIL methodology (certification fully funded by the business for the right candidate) Benefits: £40,000-£45,000 salary, with flex … right candidate Flexible working - Manchester office once per week, with remote working for the remainder TOIL provided for any out-of-hours travel ITIL certification funded where not already held Joining a 7-person team with a proven internal progression pathway - from Specialist to Team Leader to Manager A genuinely ...

developing and governing API reference architectures . Strong knowledge of architecture frameworks, modelling methods and data architecture tooling. Desirable - TOGAF 9.2 or TOGAF 10, ITIL V3/ITIL 4 Foundation, Project Management qualifications. Our client offers some exceptional benefits in addition to the salary noted which include a pension ...

experienced IT Problem and Service Insights Manager to own end‐to‐end problem management, incident trend analysis and service improvement initiatives. You will combine ITIL/ITSM expertise with analytical skills to identify root causes, produce actionable insights and influence strategic decisions across the university’s technology landscape. You will ...

experience for staff. Working in a fast-paced environment, you will provide 1st and 2nd line support, contribute to major projects, and align with ITIL, ISO 9001, ISO 27001, ISO 42001 and Cyber Essentials Plus standards. UK travel to London, Edinburgh and Leeds is expected. #J-18808-Ljbffr ...