26 to 50 of 146 ITIL Jobs in the North West

Formal IT certifications such as MCSA or multiple MCPs would be highly advantageous. Candidates working towards entry-level qualifications such as CompTIA A+, MSDST, ITIL Foundation or similar are also encouraged to apply. ...

Looking For: Basic understanding of IT infrastructure components including networks, servers, operating systems, and cloud services. Familiarity with IT service management principles (ITIL) and incident/problem/change management processes. Ability to troubleshoot common IT issues and elevate complex problems appropriately. Understanding of IT security principles , data protection ...

Privilege Management.Experience with Tier 0 administration and privileged access models.Familiarity with CrowdStrike, Zscaler, and security platform integrations.Experience supporting highly regulated or secure environments.Knowledge of ITIL-based operational support models.Experience supporting large-scale enterprise identity programmes.We are a Disability Confident EmployerCapgemini is proud to be a Disability Confident Employer (Level ...

Specification* Bachelor Degree or minimum 3 years experience in a third line support role.Desirable:* Professional certification* VMware Certified Professional* MCP/MCSA/MCSE* ITIL Foundation certificate* AWS certification**Work Experience, Skills and Knowledge:*** Good organisational and communication skills.* Communicate effectively at different levels working collaboratively to a common goal. ...

DevOps, SharePoint, MS Teams and Asana. Essential Qualifications: Professional qualification in Project Management (PRINCE2 or APM) Desirable Qualifications Certified Scrum Master, experience with D365, ITIL principles or the housing sector. Role profile To find out more about the key responsibilities of the role and to ensure you meet the essential ...

properly and preventing them from recurring. Think Apple Genius Bar standards of customer care, combined with the technical ability of an infrastructure engineer. Desirable ITIL knowledge or certification. Familiarity with ISO 27001. Previous experience working within a regulated environment. Strong understanding of incident, problem and change management. Experience working within ...

troubleshooting Firewalls and switches Backup technologies Infrastructure troubleshooting and problem management Experience with Palo Alto, Juniper, Veeam, NinjaOne and Autopilot would be advantageous. Desirable ITIL knowledge or certification. ISO 27001 experience. Experience within a regulated environment. Understanding of incident, problem and change management. Experience working on infrastructure transformation projects. ...

similar ITSM tools Strong troubleshooting and customer service skills Desirable: Basic PowerShell scripting Exposure to Entra ID Governance Understanding of MFA and Conditional Access ITIL Foundation or Microsoft security certifications What's On Offer? £45k-£50k salary Hybrid working 12 Month FTC with potential to become permanent Training and career ...

environments. Evidence of continuing professional development. Demonstrable leadership or management training, qualification or equivalent experience. Desirable Professional network certification (e.g. CCNP or equivalent). ITIL qualification Project management qualification Master's degree or equivalent Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions ...

Sales Engineer/Pre‐Sales Engineer Technical Consultant Implementation Architect Nice‐to‐Have Qualifications Master’s degree (MBA or MSc) Agile/Scrum certifications ITIL (for service-oriented environments) Experience with RFPs, proposals, and SOWs What We Offer Competitive salary Private Health and Dental Care (BUPA) Free On‐Site ...

similar deployment tooling. Experience working within technical consulting, professional services, implementation or customer-facing technical roles Experience producing high-quality technical documentation Familiarity with ITIL-aligned support and change management processes Excellent communication skills with both technical and non-technical stakeholders Must have the right to work ...

management. Preferred Qualifications Experience supporting financial technology platforms . Experience with cloud-native technologies, containerized environments, SRE practices, and modern automation frameworks. Familiarity with ITIL, SRE, DevOps, or technology risk management practices. Experience supporting globally distributed production environments operating in a 24x7 support model. At BNY, our culture allows ...

management. Preferred Qualifications Experience supporting financial technology platforms . Experience with cloud-native technologies, containerized environments, SRE practices, and modern automation frameworks. Familiarity with ITIL, SRE, DevOps, or technology risk management practices. Experience supporting globally distributed production environments operating in a 24x7 support model. About Us At BNY, our culture ...

difficult or sensitive situations. Desirable Experience and Knowledge Experience leading engineers within a managed service provider or education-focused IT environment. Knowledge of ITIL or another recognised IT service-management framework. Experience coordinating major incidents, technical changes, maintenance programmes, or IT projects. Experience using service-management reporting and performance data. ...

platforms. Microsoft Intune, MECM/SCCM, or similar endpoint management technologies. PowerShell scripting and automation. Experience supporting large-scale enterprise endpoint estates. Knowledge of ITIL‐based service environments. Experience working within secure or restricted‐access environments. What's on Offer? Work within a highly secure, enterprise-scale environment. Exposure ...

platforms. Microsoft Intune, MECM/SCCM, or similar endpoint management technologies. PowerShell scripting and automation. Experience supporting large-scale enterprise endpoint estates. Knowledge of ITIL-based service environments. Experience working within secure or restricted-access environments. What's on Offer? Work within a highly secure, enterprise-scale environment. Exposure ...

platforms.Knowledge of Microsoft Intune, MECM/SCCM, or equivalent endpoint management platforms.PowerShell scripting and automation experience.Experience supporting large-scale enterprise endpoint environments.Familiarity with ITIL-based operational environments.Experience working within secure facilities or restricted-access environments.We are a Disability Confident EmployerCapgemini is proud to be a Disability Confident Employer (Level ...

skills Ability to coordinate multiple stakeholders Desirable Exposure to SIAM or multi-supplier environments Familiarity with incident management tooling and reporting outputs Understanding of ITIL Incident Management concepts Experience in regulated, government, or defence environments Key Deliverables Incident reporting packs Supplier incident performance metrics Incident status tracking and governance records ...

solutions/services to mitigate risk Strong communication and storytelling skills , adapting for technical and non-technical audiences Familiarity with service management practices (e.g. ITIL, ticketing systems) Relevant certifications (e.g. CISSP, CISM, Security+, cloud security ) – desirable Proactive, accountable, and customer-focused mindset with strong ownership Benefits We have a high ...

stakeholder management skills Ability to prioritise workloads, manage competing deadlines, and remain calm under pressure Relevant technical qualifications or certifications, such as Microsoft, Cisco, ITIL, or equivalent experience, are desirable Key Benefits of Working in Our IT Team Competitive salary and benefits package Supportive and inclusive working environment Opportunities ...

logged in the incident management system and calls are updated accurately and in a timely manner, accounting for breaches, should they occur in an ITIL (IT Infrastructure Library) structured and change controlled environment.To achieve their objectives the post holder will work independently and will have the freedom ...

experience working within banking, financial services or large enterprise data centres would be highly advantageous. Certifications such as BICSI, CDCTP, CDCMP, CCNA, CompTIA or ITIL would also be beneficial. #J-18808-Ljbffr ...

Microsoft Intune/Endpoint Manager. Endpoint management and device compliance solutions. PowerShell scripting and automation. Windows upgrade, application rationalisation, or software lifecycle management programmes. ITIL-based service management environments. Experience working within large-scale enterprise transformation programmes. Experience using Jira for project tracking and workflow management. What We're Looking ...

solutions. Strong expertise in: Discovery Service Mapping CMDB Event Management Cloud Discovery Experience integrating ServiceNow with enterprise monitoring and infrastructure platforms. Strong understanding of ITIL and enterprise service management principles. Experience designing secure, scalable, and enterprise-grade ServiceNow solutions. Excellent stakeholder management and communication skills. Experience working within complex enterprise ...

service improvements and update operational standards. Experience 3 years leading distributed or global Service Desks with expertise in managing Major Incidents within SLA‐driven, ITIL‐based environments. Proven ability in enhancing Service Desk maturity (L1/L2) and integrating AI for proactive IT solutions. Technical Skills Expert in incident lifecycle ...