26 to 50 of 57 ITIL Jobs in the North West

consistent communication Previous experience within the IT healthcare sector, with an understanding of industry-specific systems, compliance, and data sensitivity. (Desirable) Familiarity with the ITIL framework with an understanding of service management best practices and structured support processes (Desirable) Disclosure and Barring Service Check This post is subject ...

orchestration (VMware Aria/vRealise, Ansible). Hybrid cloud experience (Azure, AWS, VMware Cloud). Experience supporting research computing or HPC workloads. Familiarity with ITIL-based change management processes. Contractor Expectations Ability to work independently with minimal supervision. Deliver results within defined project timelines. Participate in change advisory board ...

availability solutions (AlwaysOn, clustering, mirroring, log shipping). Strong T-SQL development and optimisation skills. Experience troubleshooting database performance and capacity issues. Familiarity with ITIL service management processes (incident, change, release, and problem management). Working knowledge of Windows Server administration. Exposure to PowerShell scripting is beneficial. Experience with tools ...

background of managing suppliers and service performance Confident stakeholder engagement and influencing skills Background in enterprise applications (HR/Finance systems preferred) Understanding of ITIL/service management principles Experience working with cloud-based technologies People leadership experience (direct or Matrix) Hybrid working (2 days onsite) - 25-30 days holiday ...

desirable. Identifying and automating toil where appropriate, to improve efficiency, increase reliability and reduce repetitive manual tasks. Working within Service and Delivery management frameworks (ITIL - Incident, Problem, Change, and Agile methodologies). Influential with strong communication and leadership skills. You and your role A typical day as a Senior Infrastructure ...

experience implementing ISO27001, GDPR, NHS digital standards, and national cyber frameworks. Expertise in managing major incidents, forensic investigations, and threat intelligence. Strong understanding of ITIL v4 principles and ability to integrate security into service delivery. Skilled in presenting complex security strategies to senior leadership and external stakeholders. Experience with security ...

including ASA and Firepower. Familiarity with network management tools such as Cisco DCNM and DNAC is also valuable. Cisco certifications and experience working within ITIL-aligned change management processes would be beneficial. You will be required to undertake security checks to be eligible to work on site for this role ...

Business and Technology stakeholders * Experience in a Major Incident Management role * Strong technical background with the ability to understand complex systems and troubleshoot issues * ITIL Certification * Assertive with strong leadership skills, quick decision-making abilities, and the capability to coordinate multiple teams and resources in real-time Skills/Behaviours ...

have a preternatural ability to stay calm when three 'Priority 1' issues hit at once, keeping the team focused and the client reassured. ITIL Mastery: You don't just know the framework; you know how to adapt it to the real world without the red tape. Obsessively Proactive: You hate ...

Grade C (or equivalent) in Maths and English Prior experience in an IT or security-related role Experience working within change management frameworks and ITIL-aligned processes Strong knowledge of security technologies such as NGFW, WAF, EDR, SIEM, etc. Relevant security certification (e.g., CompTIA Security+, GIAC GISF/GSEC ...

flexible and ever changing technical landscape Ability to work in an office environment. Ability to recognise opportunities for improvement on new and existing processes. ITIL Awareness What we need from you A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly ...

Build reporting, controls, and audit readiness frameworks Skills & experience required: - Proven experience building or transforming an IT Asset Management (ITAM) capability Strong knowledge of ITIL and Service Management practices Experience working with CMDB platforms. Understanding of CIS Controls and security governance Ability to operate strategically while remaining hands ...

Build reporting, controls, and audit readiness frameworks Skills & experience required: - Proven experience building or transforming an IT Asset Management (ITAM) capability Strong knowledge of ITIL and Service Management practices Experience working with CMDB platforms. Understanding of CIS Controls and security governance Ability to operate strategically while remaining hands ...

Role The main duties and responsibilities of this role include: Provide first-line technical support Apply technical understanding to categorise incidents accurately Support ITIL-lite processes i.e. (Incident, Request, Problem, Knowledge). Assist with basic device configuration and setup. Maintain asset register and support asset lifecycle processes. Support college events ...

multi-site environment Experience of running an Architecture function Ideally you may also hold a certified Project Management qualification, (eg. PRINCE2) and/or ITIL V3 or V4 Foundation (this is desirable but not essential) Excellent communication skills and the ability to negotiate and influence others You will also have ...

skilled in producing high quality functional specifications within cross-functional teams to build and test developments You will have gained knowledge of key ITIL processes and experience with SAP Fiori applications in Quality Management The SAP ERP CC Team: The team includes SAP functional support and subject matter experts ...

within 2 weeks of the closing date. Person Specification Qualifications Essential Educated to undergraduate Degree level in a relevant subject or equivalent experience ITIL qualification Evidence of continued professional development Master's Degree in a relevant subject or proven work experience Desirable PRINCE2 Practitioner Certification or training in data integration … depth working knowledge of the NHS across Cumbria and the region Extensive knowledge of different NHS applications and their use in an operational theatre ITIL Standards Project management standards Familiarity with NHS Digital standards and regional digital strategies Awareness of clinical safety and the application of DCB0129 and DCB0160 Awareness ...

Responsible to leverage the aiops, service now to increase the automation of resolution. Design and oversee the implementation of ITSM tooling solutions that support ITIL-aligned processes. Work collaboratively with cross-functional teams to ensure integration of ITSM tools with other essential enterprise tools (e.g., monitoring, CMDB, service desk, automation … autohealing practices into BAU operations through service design and service operations processes. Additional/Desirable: Strong understanding of ITSM best practices and principles; ITIL certification is preferred. Experience of managing and working with vendors/offshore teams to support day to day activities. Ability to lead and motivate cross-functional ...

multitask in a busy environment. Excellent communication — patient, approachable, and skilled at explaining tech simply. Familiarity with ticketing systems (Jira Service Management ideal) and ITIL basics. Relevant qualifications (GCSEs/diploma/degree in IT-related field) advantageous. Desirable: Microsoft 365 certifications, ITIL Foundation, full UK driving licence. Practical Details ...

close eye on application performance and capacity management to guarantee availability. Application Enhancements: Collaborate with IT development teams to implement technical enhancements following ITIL practices. Change Management: Work with third parties to approve and coordinate changes to applications, integrating them seamlessly with existing systems. Lifecycle Improvement: Continuously improve applications throughout … great attention to detail. Strong influencing, negotiation, communication, and interpersonal skills. Your Qualifications: Degree educated or equivalent experience in a relevant technical field. Desirable ITIL Foundation certification is a plus. Familiarity with core applications like SuccessFactors, SAP, and Salesforce is advantageous. Why Join Us? At our client's organization ...

close eye on application performance and capacity management to guarantee availability. Application Enhancements: Collaborate with IT development teams to implement technical enhancements following ITIL practices. Change Management: Work with third parties to approve and coordinate changes to applications, integrating them seamlessly with existing systems. Lifecycle Improvement: Continuously improve applications throughout … great attention to detail. Strong influencing, negotiation, communication, and interpersonal skills. Your Qualifications: Degree educated or equivalent experience in a relevant technical field. Desirable ITIL Foundation certification is a plus. Familiarity with core applications like SuccessFactors, SAP, and Salesforce is advantageous. Why Join Us? At our client's organization ...

Business Continuity and Disaster Recovery planning and testing Maintenance and enhancement of ISO 27001 security posture Acting as the senior technical escalation point Driving ITIL-aligned incident, change, asset, and identity management processes Leading vulnerability management, patching, and security awareness initiatives Managing third-party vendors and managed service providers Owning … enterprise networking (VPNs, VLANs, firewalls, port security) Proven Disaster Recovery and Business Continuity planning experience Solid understanding of ISO 27001, GDPR, and regulated environments ITIL-based incident and change management expertise Vendor and managed service provider oversight Strong troubleshooting capability with end-user and infrastructure issues Experience supporting SaaS/ ...

consistently met Communicating clearly with stakeholders across the business Identifying trends and areas for improvement within the service desk Playing a key role in ITIL-aligned processes, including incident and change management Supporting governance and contributing to technical design authority discussions where required Maintaining a strong focus on customer experience … supporting desktop environments and troubleshooting complex issues Proven ability to act as an escalation point within a service desk environment Experience working within an ITIL-based environment, particularly across incident management, change management and governance Exposure to or involvement in Technical Design Authority (TDA) or similar governance frameworks Excellent communication ...

Main Purpose: Maximo Operations Technicians are client facing professionals responsible for the provision of excellent customer service and reliable Root Cause Analysis techniques to identify the causes of incidents and problems regarding system configurations, customised ...

Assurance Lead, Service Design, Service Transition, Service Operations, SLA, Service Level Agreements, Digital Services, Service Acceptance Criteria, PRISM Governance, Continuous Service Improvement Plans (CSIP), ITIL Framework, Third-party Management Daily Rate: £400-£475 (via Umbrella) Contract Duration: 6 months initial 3 days per week on-site in Warrington … customer service attitude, communication, and interpersonal skills including strong influencing and stakeholder management. Broad business knowledge, including understanding of ‘end-to-end' process operation. ITIL Foundation qualified (v3 or 4), or experience working within an ITIL framework, and willingness to work towards qualification. In the first instance please submit your ...