26 to 50 of 109 ITIL Jobs in the North West

Windows 10/11, SharePoint, and more Experience required- Strong customer service skills Experience in 1st Line IT support Excellent communication and problem-solving abilities Familiarity with ServiceNow and ITIL practices Knowledge of O365, Windows, SharePoint, and client-facing platforms More ❯

Windows 10/11, SharePoint, and more Experience required- Strong customer service skills Experience in 1st Line IT support Excellent communication and problem-solving abilities Familiarity with ServiceNow and ITIL practices Knowledge of O365, Windows, SharePoint, and client-facing platforms More ❯

Windows 10/11, SharePoint, and more Experience required- Strong customer service skills Experience in 1st Line IT support Excellent communication and problem-solving abilities Familiarity with ServiceNow and ITIL practices Knowledge of O365, Windows, SharePoint, and client-facing platformsd02fcfcb-6df4-40ee-95cf-3eb059ce3173 More ❯

systems (e.g. Salesforce, Microsoft Dynamics) - Workforce management and analytics tools - Digital communication channels (chat, email, social media platforms) Certifications & Standards - Relevant contact centre or customer service management certifications (desirable) - ITIL Foundation (desirable) - Project management qualifications (e.g. PRINCE2, Agile) beneficial but not essential More ❯

systems (e.g. Salesforce, Microsoft Dynamics) - Workforce management and analytics tools - Digital communication channels (chat, email, social media platforms) Certifications & Standards - Relevant contact centre or customer service management certifications (desirable) - ITIL Foundation (desirable) - Project management qualifications (e.g. PRINCE2, Agile) beneficial but not essential More ❯

directory integrations Line management or mentoring experience Excellent communication skills – able to translate complex issues into user-friendly language Relevant certifications (e.g. Microsoft Azure/365, VMware, Citrix, CCNP, ITIL) or equivalent experience If you’re ready to take the lead on IT infrastructure and want to be part of a forward-thinking organisation, we’d love to hear from More ❯

Passionate about customer service and consistent communication Previous experience within the IT healthcare sector, with an understanding of industry-specific systems, compliance, and data sensitivity. (Desirable) Familiarity with the ITIL framework with an understanding of service management best practices and structured support processes (Desirable) Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions More ❯

operating systems Knowledge of EUD security and associated technologies eg: Antivirus and Firewalls Experienced working on projects within a technical environment on a large scale Desirable would be an ITIL foundation, M365 administrator or other relevant Microsoft certifications. To apply for this role please call Joanne Stanley on: 01675 468926 or email your CV to Certes IT Service Solutions welcome More ❯

networking basics. Excellent communication and customer service skills. Nice to have Hands-on experience with Microsoft 365 admin. Familiarity with Intune and Apple Business Manager. IT certifications (CompTIA, Microsoft, ITIL). Experience with ticketing systems and remote support tools. Knowledge of IT asset management processes. Experience supporting AV/meeting room tech (Teams Rooms, Zoom Rooms). Personal Attributes Patient More ❯

networking basics. Excellent communication and customer service skills. Nice to have Hands-on experience with Microsoft 365 admin. Familiarity with Intune and Apple Business Manager. IT certifications (CompTIA, Microsoft, ITIL). Experience with ticketing systems and remote support tools. Knowledge of IT asset management processes. Experience supporting AV/meeting room tech (Teams Rooms, Zoom Rooms). Personal Attributes Patient More ❯

directory integrations Line management or mentoring experience Excellent communication skills able to translate complex issues into user-friendly language Relevant certifications (e.g. Microsoft Azure/365, VMware, Citrix, CCNP, ITIL) or equivalent experience If youre ready to take the lead on IT infrastructure and want to be part of a forward-thinking organisation, wed love to hear from you. Closing More ❯

directory integrations Line management or mentoring experience Excellent communication skills able to translate complex issues into user-friendly language Relevant certifications (e.g. Microsoft Azure/365, VMware, Citrix, CCNP, ITIL) or equivalent experience If youre ready to take the lead on IT infrastructure and want to be part of a forward-thinking organisation, wed love to hear from you. Closing More ❯

Good experience with Python Essential Skills: Strong background in cryptography or information security Hands-on HSM experience Proficiency in HSM monitoring tools Automation and coding skills (Python or similar) ITIL Foundation certification Degree in Computer Science or related field Strong stakeholder management and decision-making under pressure Desirable Skills: Experience in IT security operations Knowledge of cryptographic standards and compliance More ❯

market leading solutions that make a difference and for building the business and reputation of the practice. Certified in Prince2 and/or Agile disciplines or equivalent. Certified in ITIL v3/4 Foundation or higher, or equivalent certifications. Certified ServiceNow System Administrator and Application Developer or equivalent. Certified ServiceNow Implementation or equivalent. Certified Technology Architect or Master Architect or More ❯

changes in software licensing models, contract law, and industry best practices. What you'll need to succeed A relevant degree in Information Technology or similar, or equivalent work experience, ITIL 3 or 4 qualification, Proven experience in IT contract management, software licensing, or IT asset management. Strong understanding of software licensing models (e.g., Microsoft, Adobe, Oracle). Excellent analytical, organisational More ❯

customers. Excellent presentation, interpersonal, and problem-solving skills, with the ability to influence stakeholders up to C-level. Strong project management, business analysis, and design methodology expertise (eTOM/ITIL). Self-starter with a can-do attitude, adept at working under pressure to deliver profitable and innovative solutions. Proficient in Telco technologies (SDH, IP Networking, MPLS, Microwave, etc.), with More ❯

existing IT General Controls from across access, change, and operations domains drawing on experience to do so independently and/or with minimal support. Working knowledge of COBIT/ITIL Frameworks Comfortable performing IT Risk Assessments across a variety of IT domains. Strong analytical and problem-solving skills, being able to decipher sometimes complex information, analyse and report on for More ❯

existing IT General Controls from across access, change, and operations domains drawing on experience to do so independently and/or with minimal support. Working knowledge of COBIT/ITIL Frameworks Comfortable performing IT Risk Assessments across a variety of IT domains. Strong analytical and problem-solving skills, being able to decipher sometimes complex information, analyse and report on for More ❯

Strong knowledge of enterprise networking, storage, compute, and virtualisation platforms. Hands-on experience with data centre migrations, consolidations, and hybrid cloud integration. Familiarity with industry standards and frameworks (e.g., ITIL, TOGAF, Uptime Institute). Excellent communication skills with the ability to engage technical and non-technical stakeholders. Relevant certifications (e.g., Cisco, VMware, AWS, Azure) are desirable. Interested? Then please send More ❯

Service Desk Manager and ensure round-the-clock coverage across all support channels. Manage our Service Desk team to deliver exceptional support, evaluate performance, and uphold SLA standards. Implement ITIL processes to foster best practices in technical support. Your insights from customer feedback will be pivotal in enhancing our services and driving continuous improvement. About us We are a rapidly More ❯

Service Desk Manager and ensure round-the-clock coverage across all support channels. Manage our Service Desk team to deliver exceptional support, evaluate performance, and uphold SLA standards. Implement ITIL processes to foster best practices in technical support. Your insights from customer feedback will be pivotal in enhancing our services and driving continuous improvement. About us We are a rapidly More ❯

Service Desk Manager and ensure round-the-clock coverage across all support channels. Manage our Service Desk team to deliver exceptional support, evaluate performance, and uphold SLA standards. Implement ITIL processes to foster best practices in technical support. Your insights from customer feedback will be pivotal in enhancing our services and driving continuous improvement. About us We are a rapidly More ❯

performance. A full job description is available upon request What youll need Youll need to know: Youll be a proven practitioner in IT Service Management. Youre likely trained in ITIL, at least to Foundation status. Youll know that its not all about ITIL. Youll be able to show that you understand how IT services fit in a customers business and More ❯

Improve release/change processes and lead production readiness across teams Coach a self-sufficient team and drive smarter monitoring and alerting What you’ll bring: Solid grasp of ITIL and modern service management Broad knowledge of IT and data systems (databases, APIs, cloud, networking) Experience in a regulated environment (e.g. finance or healthcare) Confident leadership of small teams — coaching More ❯

Improve release/change processes and lead production readiness across teams Coach a self-sufficient team and drive smarter monitoring and alerting What you’ll bring: Solid grasp of ITIL and modern service management Broad knowledge of IT and data systems (databases, APIs, cloud, networking) Experience in a regulated environment (e.g. finance or healthcare) Confident leadership of small teams — coaching More ❯