following essential skills: • Client liaison and negotiation skills • High levels of computer literacy • Ability Use web-based platforms to generate high quality outputs for submission in line with defined servicedelivery standards • Present a positive and professional image to internal and external clients • Be highly motivated and able to work with autonomy with great time management • High levels More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Citation ISO Certification
following essential skills: * Client liaison and negotiation skills * High levels of computer literacy * Ability Use web-based platforms to generate high-quality outputs for submission in line with defined servicedelivery standards * Present a positive and professional image to internal and external clients * Be highly motivated and able to work with autonomy with great time management * High levels More ❯
following essential skills: * Client liaison and negotiation skills * High levels of computer literacy * Ability Use web-based platforms to generate high-quality outputs for submission in line with defined servicedelivery standards * Present a positive and professional image to internal and external clients * Be highly motivated and able to work with autonomy with great time management * High levels More ❯
Liverpool, Merseyside, United Kingdom Hybrid / WFH Options
Citation ISO Certification
following essential skills: * Client liaison and negotiation skills * High levels of computer literacy * Ability Use web-based platforms to generate high-quality outputs for submission in line with defined servicedelivery standards * Present a positive and professional image to internal and external clients * Be highly motivated and able to work with autonomy with great time management * High levels More ❯
a Helpdesk Administrator, you will be the first point of contact for incoming maintenance enquiries, assisting engineers, clients, and contractors by phone and email. Youll work closely with the Service Desk Manager and on site coordinator to ensure smooth operations and excellent service delivery. This is an excellent opportunity for someone with a background in administration, customer service … 12.21 PAYE Temporary role with a 4 week rolling contract 21 hours per week Monday, Wednesday and Friday (9:00am 5:00pm) Full training & equipment provided Responsibilities: Answering incoming service desk calls and emails Logging and categorising maintenance requests using internal systems Communicating with engineers, clients, and contractors to coordinate jobs Providing updates and support throughout job lifecycles Supporting … general administrative duties within the team Requirements: Previous experience in customer service or administration (office or contact centre experience ideal) Good IT skills and ability to learn internal systems quickly Must be comfortable speaking to engineers, clients and contractors over the phone Reliable, organised and a good communicator Available for the full contract duration If you are a reliable More ❯
tailored solutions that meet the specific needs of each business.As a Software Business Development Manager you will:* Identify, target, and engage potential SME clients to promote our payroll services* Delivery of strong inbound office leads for the sale of payroll services and software* Conduct in-depth needs assessments to understand the unique payroll challenges of each client, and present More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
Mitsubishi Electric
Solutions Delivery Manager: Are you looking to build a career within a Global Company with opportunities for growth and development? Do you want to join a company that that is making a difference? Office Location: Mercury Park, Trafford Park, Manchester, M41 7LY About Us: We, the Mitsubishi Electric Group, will contribute to the realisation of a vibrant and sustainable … Industrial Automation, Information and Communication Systems, Electronic Devices, and Home Appliances. Role summary: We are seeking a dynamic and strategic leader to join our team as a CLCS Solutions Delivery Manager. This pivotal role is designed for individuals passionate about transforming innovative service concepts into scalable, customer-centric solutions. Service Ownership: Act as the business owner for … assigned service innovations during the execution phase, defining scope, KPIs, and value drivers. Cross-Functional Leadership: Lead and coordinate cross-functional working groups across LES, including Sales, Service, Digital, and Commercial teams, to drive service adoption and scale. Customer-Centric Approach: Ensure that new services are viable, desirable, and deliverable, aligning with customer needs and expectations. Seamless More ❯
plans to drive customer success and growth. Customer Success Scorecard Track customer usage/adoption and performance metrics to identify areas for improvement and proactively address potential issues implementing Service Improvement plans where appropriate. Service Reviews & QBR's Participate and where appropriate conduct regular service reviews & QBR's with customers to assess their satisfaction, gather feedback, and … identify areas for improvement. Use insights from these reviews to enhance servicedelivery and customer experience using a collaborative approach within the Conferma internal stakeholder network. Customer Lifecycle Management :Understand and take accountabilities for all the customer lifecycle stages for your portfolio, including awareness, engagement, conversion, retention, and loyalty. Work with internal stakeholders to support strategies to optimise … FAQs Ensure existing documentation is maintained, work with Technical Writing team to ensure that all internal and external documentation is relevant and accurate. Wider Operations Unit Collaboration - Support the Service Desk Team with cross department knowledge sharing, actively take part in cross team collaboration fostering a team culture across the whole organisation. Product Enhancement Suggestions Make recommendations for improvements More ❯
Installation Technicians provide desktop hardware installation services where basic technical skills are required for a servicedelivery solution. Installation Technicians will typically un-box and install kit to desk and connect peripherals, connect cables (eg power and network) and perform any relevant power on self-tests. Basic steps to start automated builds and simple scripted post-login configuration More ❯
St. Helens, Merseyside, United Kingdom Hybrid / WFH Options
Pertemps Warrington
trade shows, and networking functions to represent the company Provide regular performance reports and updates to senior management Ensure a high level of client satisfaction and retention through excellent servicedelivery Manage and plan sales budgets. The successful Business Development Manager will have the following skills; Must have experience working in a Sales/Sales Consultant role from More ❯
Clock Face, Merseyside, United Kingdom Hybrid / WFH Options
Meriden Media
trade shows, and networking functions to represent the company Provide regular performance reports and updates to senior management Ensure a high level of client satisfaction and retention through excellent servicedelivery Manage and plan sales budgets. The successful Business Development Manager will have the following skills; Must have experience working in a Sales/Sales Consultant role from More ❯