101 to 125 of 150 Service Delivery Jobs in the North West

organisation operating within the housing and property sector, providing essential services across a large and diverse portfolio. The business has a strong reputation for service delivery, operational excellence, and community impact, employing a substantial workforce and supporting customers across multiple locations throughout the UK. Your new role ...

shaping commercial decisions, driving profitability, and supporting long-term business growth.This isn't a traditional reporting role. You'll work closely with Sales, Operations, Service Delivery, and senior leaders, providing commercial insight and financial challenge on complex customer contracts, pricing decisions, and strategic initiatives.If you're naturally curious ...

thresholds. Developing and delivering legal training on key risks and regulatory issues to senior business stakeholders Identifying opportunities to improve legal processes, efficiency and service delivery globally Collaborating with global legal colleagues on cross-border matters and initiatives Supporting adoption of new tools, processes and operating models within ...

Capgemini seeks an experienced SACM Manager to own the end-to-end Service Asset and Configuration Management across a complex multi-supplier environment. You will ensure accurate configuration data, govern CMDB practices, and align asset information with business needs to support service delivery and risk management. … role requires collaboration with suppliers and internal teams, delivering SACM reporting and driving continual improvement for asset visibility and service resilience. #J-18808-Ljbffr ...

engagement across a portfolio of Operational Intelligence programmes.This is a high-profile leadership role where you'll act as the critical link between programme delivery teams and customers, ensuring new operational intelligence capabilities are not only delivered successfully, but understood, embraced and embedded into day-to-day operations.Leading … delivering customer strategies across multiple programmes and workstreams, building trusted stakeholder relationships and ensuring customer insight directly influences rollout plans, communications and ongoing service improvement.You'll work with a diverse range of internal and external stakeholders, driving consistency, adoption and positive customer experiences throughout the programme lifecycle. Success ...

role you will:Lead HR Consulting projects across HR strategy, HR process & experience re-design, HR function optimisation and HR-led enterprise transformationLead global delivery teams to deliver the best outcomes for our clients on our HR transformation projects.Own client relationships and help to lead our clients to deliver … analysis to deliver data driven insights, recommendations, and innovation to solve our client’s challenges. Design and develop innovative HR operating models, including Service Delivery Models, using best-in-class research and insights.Leverage leading practice and conduct workshops with clients to re-design HR processes, with experience ...

delivering the technology roadmap, ensuring systems, infrastructure and services support the wider business strategy. Working closely with senior leadership, you'll drive improvements across service delivery, security, data management and business systems while creating the foundations for a scalable, resilient IT function. You'll: Develop and deliver … Lead IT governance, prioritising technology initiatives and managing demand across the business. Manage key technology suppliers, contracts, SLAs, licensing and budgets to ensure excellent service and value. Identify opportunities to automate processes, improve efficiency and adopt emerging technologies, including AI. What you'll bring You'll be an experienced ...

Level executives to translate business needs into technical and operational plansWork with AWS executive leadership to influence the product roadmapProvide detailed reviews of service disruptions, metrics, detailed pre-launch planningAbout the teamIn GFS, we provide support to some of the world's largest financial services industries. We align ourselves … rapid growth or expansion- Experience in a similar role such as technical account manager, consultant, solutions architect, platform engineer, systems engineer, cloud architect, or service delivery manager- Experience communicating across technical and non-technical audiences and at C-level, including training, workshops, publications- Experience effectively communicating complex concepts ...

financial analysis to influence decisions. Rather than being purely focused on month-end reporting, you'll work closely with teams across sales, operations and service delivery, providing insight around profitability, contracts, pricing and commercial opportunities. Key responsibilities will include: Partnering with operational and commercial leaders to support business ...

training materials. Deliver systems and reporting training to new colleagues, managers and other system users. Support the continued improvement of HR processes, controls and service delivery. Work with internal stakeholders to gather reporting and system-development requirements. Support transactional HR services and contribute to wider People and Culture projects. ...

other teams, supporting proactive solutions to minimise no-access issues. Collect, scrutinise and update asset management, housing and financial management systems, ensuring documentation and service records are accurate and complete. Monitor assigned tasks and maintain a proactive approach to meeting internal and external customer requests right first time. Support … Asset team in developing processes and software to improve efficiency and provide assurance. Contribute to the operational plan and the development of an outstanding service aligned to Torus' vision and values. Champion change, innovation, continuous improvement, value for money and risk management. Take personal responsibility for ongoing personal ...

closely with business and technology stakeholders to design solutions that deliver real business value. You'll provide architectural leadership across enterprise technologies, guide solution delivery and help ensure technology investments align with long-term strategic goals. You'll also contribute to the evolution of AQA's technology landscape … this role, you'll be responsible for:Designing and guiding technology solutions that meet business requirements while aligning with architectural standards, strategic objectives and delivery priorities. Providing expert architectural advice and leadership to stakeholders, project teams and technology colleagues, ensuring solutions are scalable, secure and fit for purpose. Driving ...

across multiple sales and care channels to driving operational excellence and digital transformation, we work to enhance every interaction. This is where innovation meets service, and where your impact can make a real difference. What you'll do You'll manage a portfolio of high-profile VIP customers across … data protection standards will be essential, given the sensitive nature of the accounts. Working as part of a dedicated team, you'll balance exceptional service delivery with achieving sales and performance targets. Acting as a trusted account lead, you'll deliver a premium experience while safeguarding brand reputation ...

investor in staff, they provide the one-to-one support and training needed to progress a long-term career within their organisation. Recognised for service delivery and offering some of the industry s most advanced instruments, they pride themselves on their detailed attention to customers needs and dedication ...

Finance and ICT divisions include:Group Chief Technical OfficerGroup Chief Financial OfficerDirector of Group FinanceAssociate Director – Group CreditGroup Financial ControllerHead of IT Service DeliveryHead of InfrastructureThe role also includes technical liaison with existing third-party vendors.ApplicationsThe PBSG Finance division has a suite of applications provided by The Access Group ...

lasting impact for ourselves, our customers, and the communities where we live and work. Purposeful Innovation Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better. Service Above All This drives us to anticipate our customers ...

Meet the TeamJoin Cisco Customer Experience (CX) UKI as an executive delivery leader partnering with our most prestigious enterprise customers. Our organisation is entrusted with architecting, delivering, and managing business-critical digital transformations that underpin national and global infrastructure. We combine industry-leading governance frameworks, deep technological mastery … year engagement and setting the benchmark for enterprise services delivery.Your ImpactAs a Programme Director, you will hold ultimate executive accountability for the overarching strategy, delivery governance, and operational excellence of a ~$100M+ CX Services portfolio (encompassing Professional Services and Support Services) for one of Cisco UKI’s largest strategic ...

deliver engaging presentations and demonstrations, and act as a trusted technical advisor throughout the customer journey. You'll work closely with sales, engineering and service delivery teams to design solutions that genuinely address customer needs. This is an excellent opportunity for someone with a technical IT background ...

deliver engaging presentations and demonstrations, and act as a trusted technical advisor throughout the customer journey. You'll work closely with sales, engineering and service delivery teams to design solutions that genuinely address customer needs. This is an excellent opportunity for someone with a technical IT background ...

Hold overall responsibility for the compliance of organisational wide information security systems. Be responsible for the overall cyber strategy, formulating, adjusting and ensuring the delivery of plans as necessary, across the short, medium and long term. Be responsible for and lead on threat intelligence and threat assessment … places, and the Greater Manchester system. Matrix working is key to delivering our organisation's and system priorities. You will actively enable collaboration through service planning, programme delivery, stakeholder engagement, and team leadership. This includes considering the wider impact of decisions, driving improvement, and supporting inclusive ways ...

Role Summary This role supports the delivery of efficient and effective Service Management processes within the Freshfields Global Centre in Manchester. It involves developing subject matter expertise in ITSM processes, analysing the impact of change, identifying opportunities for improvement, and ensuring processes align with business needs and industry … stakeholders across IT, business services and legal teams, the role focuses on refining and implementing processes, maintaining strong ServiceNow knowledge, and driving continual service improvement to enhance overall service delivery.Key responsibilities and deliverablesDevelop and maintain a thorough understanding of the business processes.Develop a deep understanding of the processes ...

summary An exciting opportunity has arisen for a motivated, enthusiastic Digital Support Engineer with a passion for excellent customer service to join our Digital Support team at Alder Hey. The ideal candidate will be courteous, professional and flexible to changes in working practices. A can-do, friendly, customer-centric … incident worklogs, be communicative and work collaboratively with colleagues within Digital, and ensure users are provided with frequent updates on the status of their service request. The post-holder may be required to work outside core operating hours on occasion to meet tight deadlines and attend community sites ...

Meet the Team Join Cisco Customer Experience (CX) UKI as an executive delivery leader partnering with our most prestigious enterprise customers. Our organisation is entrusted with architecting, delivering, and managing business-critical digital transformations that underpin national and global infrastructure. We combine industry-leading governance frameworks, deep technological mastery … setting the benchmark for enterprise services delivery. Your Impact As a Programme Director, you will hold ultimate executive accountability for the overarching strategy, delivery governance, and operational excellence of a ~$100M+ CX Services portfolio (encompassing Professional Services and Support Services) for one of Cisco UKI’s largest strategic accounts. ...

looking for a Technical Client Delivery Manager to take ownership of a portfolio of enterprise customers, leading projects from implementation through to ongoing service delivery. You'll work at the intersection of delivery, customer success and commercial growth, partnering with senior stakeholders to ensure successful outcomes. What … doing: Managing end-to-end delivery for multiple customer engagements Acting as the primary point of contact for key client accounts Leading cross-functional teams to deliver high-quality software implementations Driving governance, risk management, reporting and delivery excellence Building long-term customer partnerships and acting ...

About the Company Employee Experience Technology (EET) Mobile team is hiring a process analyst/implementation analyst to work within our Service Assurance team. Supporting the Service manager to document existing business processes, improvement opportunities and work with regional stakeholders to deploy enhancements to procedural documentation, controls … management and be able to demonstrate effective communication skills as they will be expected to work with various teams with EET Mobile (Product Managers, Service Managers, Engineering and Business control/Risk Managers) and partner with our Procurement, Vendor Management Finance Organisations to support the enhancement of global processes ...