26 to 50 of 60 Service Delivery Jobs in the North West

/SAM Marshall Wolfe are hiring on behalf of our client, for an experienced ITAM Product Manager. This role suits an experienced IT Service Management professional with strong ServiceNow HAM/SAM expertise and a background in product ownership, data reporting, and process improvement. You will work closely with … technology teams to improve IT service management processes and support the delivery of technology services. The focus is on driving efficiency, strengthening controls, and improving the customer journey through better service design and delivery. This role offers hybrid working and can be based in Northampton, Glasgow, Knutsford ...

management team, responsible for leading and developing the organisation's ICT Infrastructure and ICT Development functions. The role oversees the design, delivery, security, and continuous improvement of core digital services, ensuring that the Trust's technology environment is robust, scalable, and strategically aligned with organisational goals. Operating from … directly to the Chief Technology Officer, the post holder plays a key role in shaping the Trust's digital capabilities and supporting high-quality service delivery across all departments. This position provides leadership across technical teams and drives innovation in areas such as server and network architecture, cloud ...

trends and champion best practices will be crucial in maintaining high standards of security and compliance while driving efficiencies that benefit both staff and service users. Success in this role means not only delivering robust technical solutions but also cultivating a culture of trust, collaboration, and shared achievement. Develop … feedback, appraisals, and ongoing development opportunities for team members. Oversee the management of outsourced IT providers and third-party suppliers to ensure high-quality service delivery within budgetary constraints. Drive continuous improvement initiatives by identifying opportunities for digitisation, cost savings, and process enhancements throughout the business. Ensure robust ...

Analyse security data and alerts to identify trends, risks and potential threats Act as an escalation point for information security queries from colleagues and service delivery teams Support and coordinate patch management activities, validating effectiveness through vulnerability scanning Oversee and operate key security technologies, including SIEM, email … Great Place to Work in 2025 and 2026 a reflection of our supportive and collaborative culture. What we offer 26 days holiday, increasing with service + buy/sell scheme + bank holidays 7% Pension with matched contributions Discretionary bonus scheme Share schemes (including free shares and BAYE) Health ...

user centred capabilities • A track record as a product professional within a consulting environment • Experience delivering user-centered digital services • Experience with government digital service delivery (Ideal) • Lead and support a team of product specialists • Use evidence and insight to drive decisions and keep users at the centre … Bridge the gap between stakeholders and the delivery team • Work confidently across Agile delivery methods (Scrum, Kanban) What's in it for you? • £55,000 to £80000 • Up to 25 days holidays per annum alongside UK public holidays • Health and Wellbeing Assurance • Pension Scheme contributions • Flexible Benefit Scheme ...

Role: Customer Service/Contact Centre Advisor Location: Burnley Job Type: Temporary 6 - 12 Month Contract (Reviewed) Working Pattern: Monday – Friday/Between the hours of 8.30AM – 5.30PM/37.5 Hours Pay Rate: £12.71 per hour increasing to £14.02, amazing benefits including excellent paid annual leave 28 days rising … Providing information for reports to team leaders/managers Other duties as outlined by line manager Key Skills: Previous experience of working in a service delivery environment is essential Extensive use of digital applications including (but not restricted to) database based applications and Microsoft office Attention to detail ...

scaling tech business. You’ll play a big part in ensuring our support function is efficient, connected across multiple disciplines, built for global delivery and covering the client’s entire Giraffe360 pipeline. That means improving how issues are handled, spotting patterns and opportunities, and helping us turn support into … seamless experience across project & processing support, hardware & bug fixes & collaborating with our agentic team Build scalable processes, tools and ways of working that improve service and reduce friction Use data and insight to improve performance, identify root causes and drive smarter decision-making Lead, coach and develop a high ...

Your new company This organisation is a well-established and highly regarded education-focused managed service provider, working in close partnership with schools, academies and multi-academy trusts. It delivers reliable, high-quality digital and technology services that enable educational institutions to operate securely, efficiently and with confidence.Operating across … responsibilities and the operational pressures faced by schools and trusts. The organisation is values-driven and relationship-led, prioritising long-term partnerships over transactional service delivery, and they work collaboratively with leaders and staff to design practical, sustainable digital solutions that genuinely support teaching, learning and operational effectiveness. ...

technologies. You'll be supporting hardware, software, Microsoft 365 and line of business systems, working in a structured environment with a strong focus on service delivery and user experience. The 1st/2nd Line Support Engineer will manage tickets end-to-end, troubleshoot effectively and work closely with … responsibilities: Provide day-to-day support as a 1st/2nd Line Support Engineer across hardware and software Manage and prioritise tickets through the service management system Troubleshoot issues across Windows 11 and Microsoft 365 Support line of business applications Install, configure and maintain devices and user equipment Support ...

spend with existing accounts Manage and grow a portfolio of key strategic accounts with strong development potential Drive sales across a range of service lines including planned maintenance, compliance services, project works, reactive maintenance and specialist services Client Relationship Management Build and maintain strong relationships with key decision makers … stakeholders Act as a trusted partner to clients, identifying opportunities to expand service delivery Work closely with operational teams to ensure successful mobilisation and delivery of new contracts Collaboration & Stakeholder Engagement Work closely with internal marketing, sales and operational teams to identify opportunities and support growth initiatives ...

senior member of the team, you will lead a group of P2P Analysts and Administrators, supporting their development while driving high standards of service delivery to both internal stakeholders and external suppliers. This position is well suited to someone who enjoys leadership responsibility, thrives in a high-volume … transactional environment, and is motivated by improving processes and strengthening financial controls. Key Responsibilities for the Role: Lead the day-to-day delivery of the Procure to Pay function, ensuring supplier payments are accurate and processed on time across multiple entities Oversee supplier statement reconciliations, investigating and resolving discrepancies ...

business to recruit an experienced and forward-thinking IT Manager. This is a key leadership role, responsible for overseeing all aspects of IT operations, service delivery, and technical projects across multiple sites. You'll lead a small in-house team, manage third-party providers, and work closely with … point of contact between local teams and group-level IT stakeholders Support in-house software development and internal tooling improvements Drive automation and service innovation using AI and modern collaboration tools Manage IT budgets, procurement, licensing, and supplier relationships Maintain strong security standards, disaster recovery planning and compliance Build ...

nationwide store network. This is a hands-on role rather than a people-management position. Key responsibilities include: Owning IT infrastructure, applications, and service delivery across HQ and retail sites Supporting and developing the Microsoft 365 environment Managing on-premise systems supporting finance Working as the conduit between … issues are resolved quickly to minimise operational and retail disruption What they're Looking For: This role will suit someone who enjoys ownership and delivery Package & Benefits Salary £55,000 depending on experience Pension Staff discount scheme Long-established, financially stable business with strong leadership High opportunity to influence ...

electrical systems and equipment, including LV distribution, final circuits, power, lighting and HVAC plant Execute planned preventative maintenance (PPM) schedules in accordance with agreed service level agreements (SLAs) and industry best practices SFG 20, BS7671, EAWR. Respond promptly to Critical safety observations in order to minimize downtime. Conduct Electrical … detailed records of maintenance, testing, and repairs. Liaise effectively with the client (United Utilities representatives), subcontractors, and other CBRE team members to ensure seamless service delivery and communication. Proactively identify opportunities for improvement in electrical systems and maintenance processes. Adhere to all company and client health, safety ...

Full-cycle ownership – from prospecting to closing, then account management (upsell/cross-sell) Gravitas is proud to partner with a UK-based software service delivery company that’s expanding its commercial team. This company works with Enterprise clients and fast-scaling SMEs, building long-term strategic partnerships … agile delivery. They’re looking for driven, passionate, and innovative Senior Account Executive to join a non-traditional sales environment where professionalism and service-based selling take precedence over brash tactics or the “gift of the gab.” 🔹 Ideal Candidate Profile Experience : 3+ years in high AOV B2B sales (Software ...

social impact. You'll play a key role in helping the organisation understand what's working, what isn't, and why - supporting reviews of service delivery, business processes, and long-term outcomes such as sustainable employment. What you'll be doing Build and maintain Power BI dashboards … with stakeholders to understand requirements and turn questions into actionable insight Take ownership of insight projects end-to-end, from problem definition through to delivery Communicate findings clearly to both technical and non-technical audiences What you bring Strong, hands-on experience with Power BI (essential) Background in insights ...

printers and other peripherals to ensure functionality and reliability. Document findings and provide recommendations based on audit results. Collaborate with team members to enhance service delivery and efficiency. Maintain a professional demeanor while representing the organization at different sites. Requirements: Proven experience as a Desktop Support Engineer ...

printers and other peripherals to ensure functionality and reliability. Document findings and provide recommendations based on audit results. Collaborate with team members to enhance service delivery and efficiency. Maintain a professional demeanor while representing the organization at different sites. Requirements: Proven experience as a Desktop Support Engineer ...

printers and other peripherals to ensure functionality and reliability. Document findings and provide recommendations based on audit results. Collaborate with team members to enhance service delivery and efficiency. Maintain a professional demeanor while representing the organization at different sites. Requirements: Proven experience as a Desktop Support Engineer ...

year alone to retrain, embark on new career paths, or establish their own businesses. The Integration and Partnership Co-ordinator will support the effective delivery of the Connect to Work programme by coordinating integrated working and building strong partnerships across internal teams and external organisations. The Integration and Partnership … employment outcomes for participants. What youll do Act as the central point of coordination for integration and partnership activity within the Connect to Work delivery team Support the development, implementation, and maintenance of integrated working partnerships across internal teams and external partners and stakeholders Market the Connect to Work ...

CONTRACT ROLE - FIELD SERVICE TECHNICIAN (LEVEL 2 - HARDWARE BREAK/FIX) To apply: THE OPPORTUNITY We are seeking a Level 2 Field Service Technician to deliver scheduled onsite hardware repair services across Birmingham. This role involves daily travel (50%+), working independently across multiple customer sites. THE ROLE … onsite hardware break/fix visits Follow strict parts processes and return procedures Manage tickets and updates via phone, email and internal systems Escalate service delivery issues appropriately Maintain tools and testing equipment Work independently across field locations Lift and carry equipment up to 25kg where required This ...

Take the next step in your career now, scroll down to read the full role description and make your application. NEW CONTRACT ROLE - FIELD SERVICE TECHNICIAN (LEVEL 2 - HARDWARE BREAK/FIX) To apply: THE OPPORTUNITY We are seeking a Level 2 Field Service Technician to deliver scheduled … onsite hardware break/fix visits Follow strict parts processes and return procedures Manage tickets and updates via phone, email and internal systems Escalate service delivery issues appropriately Maintain tools and testing equipment Work independently across field locations Lift and carry equipment up to 25kg where required This ...

relationships with new clients Manage the full sales cycle from initial contact through to contract award Work closely with internal teams to ensure successful service delivery Requirements Proven business development experience within the MRO sector (essential) Strong track record of winning new business Experience selling mobile and/ ...

Installation Technician! Job Overview: We are seeking Technician 1 resources to provide desktop hardware installation services. This role involves basic technical tasks to support service delivery, including unboxing and installing equipment, connecting peripherals, and performing initial power-on tests. Location : Liverpool L3 9QJ Contract Length: 20 April ...

owners. You will also support sale preparation and due diligence, ensuring the business is organised, credible, and attractive to potential buyers while maintaining strong service delivery. What you'll need to succeed To succeed in this role, you'll need strong commercial and financial leadership experience within ...