51 to 54 of 54 Service Delivery Jobs in the North West

Service Desk Analyst £14.18 per hour Full-time, Temporary to 5th May Office-based Overall job purpose: To provide first-line IT support to staff and students via telephone, in-person service desk, and digital ticketing platform, contributing to an accessible, responsive, and user-focused IT support service … problems using everyday desktop software knowledge and internal guidance, escalating where necessary. Maintain accurate records of calls, actions taken, and resolutions in line with service standards and quality expectations. Work collaboratively within a close-knit team environment, sharing knowledge and supporting colleagues to ensure consistent service delivery. Apply ...

Build interactive dashboards and MI reports using tools such as SQL, Power BI, and Tableau. Develop forecasting, scheduling, and capacity planning models to optimise service delivery. Provide clear, actionable insights that help shape strategy and enhance performance. Promote a culture of data-driven improvement across the organisation. About … last year, we have supported more than 5 million people in their healthcare journeys, the majority of these are NHS patients and service users. As a people-focused organisation, our teams are integral in how we deliver our services and our values of Trust, Passion, Care and Fresh Thinking ...

support business-wide technology improvement initiatives. Reporting into senior leadership, you will be responsible for overseeing the organisation’s IT systems, infrastructure, and service delivery. You will manage internal support and third-party suppliers, ensuring reliable, secure and efficient operations. Key responsibilities include: Managing and supporting IT infrastructure, systems … networks Leading and developing IT support capability Overseeing cyber security controls and compliance Managing IT suppliers and external service providers Supporting system upgrades, improvements and transformation projects Ensuring business continuity, backups and disaster recovery processes are maintained Providing strategic input into future technology planning To be considered suitable ...

This role focuses on generating new employer partnerships, promoting apprenticeship pathways, and driving monthly learner start targets. You will work closely with operational and delivery teams to ensure employers receive a seamless, high quality service from initial engagement through to learner enrolment. This is an excellent opportunity … onboarding steps, and workforce development solutions. Cross Team Collaboration Work closely with administration, trainers, assessors, and quality teams to ensure smooth onboarding and exceptional service delivery. Support marketing activities with content contributions, employer stories, and social media insights. Attend exhibitions, careers events, fairs, and networking opportunities to raise brand ...