51 to 75 of 147 Service Delivery Jobs in the North West

some of whom operate in complex and demanding environments. You'll play a key role in monitoring, maintaining, and optimising network performance , ensuring seamless service delivery in a time-critical setting. What You'll Be Doing: Monitoring and reporting on network elements to ensure performance and stability. Processing … customer service requests and deploying configurations for new services. Liaising with service management teams and customer stakeholders to deliver network solutions. Providing technical support to Managed Service Providers (MSPsMSPs) and end-user groups. Maintaining accurate network documentation , including network diagrams and configurations. Supporting annual CryptoCrypto Key Fill More ❯

some of whom operate in complex and demanding environments. You'll play a key role in monitoring, maintaining, and optimising network performance , ensuring seamless service delivery in a time-critical setting. What You'll Be Doing: Monitoring and reporting on network elements to ensure performance and stability. Processing … customer service requests and deploying configurations for new services. Liaising with service management teams and customer stakeholders to deliver network solutions. Providing technical support to Managed Service Providers (MSPsMSPs) and end-user groups. Maintaining accurate network documentation , including network diagrams and configurations. Supporting annual CryptoCrypto Key Fill More ❯

some of whom operate in complex and demanding environments. You'll play a key role in monitoring, maintaining, and optimising network performance , ensuring seamless service delivery in a time-critical setting. What You'll Be Doing: Monitoring and reporting on network elements to ensure performance and stability. Processing … customer service requests and deploying configurations for new services. Liaising with service management teams and customer stakeholders to deliver network solutions. Providing technical support to Managed Service Providers (MSPsMSPs) and end-user groups. Maintaining accurate network documentation , including network diagrams and configurations. Supporting annual CryptoCrypto Key Fill More ❯

some of whom operate in complex and demanding environments. You'll play a key role in monitoring, maintaining, and optimising network performance , ensuring seamless service delivery in a time-critical setting. What You'll Be Doing: Monitoring and reporting on network elements to ensure performance and stability. Processing … customer service requests and deploying configurations for new services. Liaising with service management teams and customer stakeholders to deliver network solutions. Providing technical support to Managed Service Providers (MSPsMSPs) and end-user groups. Maintaining accurate network documentation , including network diagrams and configurations. Supporting annual CryptoCrypto Key Fill More ❯

some of whom operate in complex and demanding environments. You'll play a key role in monitoring, maintaining, and optimising network performance , ensuring seamless service delivery in a time-critical setting. What You'll Be Doing: Monitoring and reporting on network elements to ensure performance and stability. Processing … customer service requests and deploying configurations for new services. Liaising with service management teams and customer stakeholders to deliver network solutions. Providing technical support to Managed Service Providers (MSPsMSPs) and end-user groups. Maintaining accurate network documentation , including network diagrams and configurations. Supporting annual CryptoCrypto Key Fill More ❯

some of whom operate in complex and demanding environments. You'll play a key role in monitoring, maintaining, and optimising network performance , ensuring seamless service delivery in a time-critical setting. What You'll Be Doing: Monitoring and reporting on network elements to ensure performance and stability. Processing … customer service requests and deploying configurations for new services. Liaising with service management teams and customer stakeholders to deliver network solutions. Providing technical support to Managed Service Providers (MSPsMSPs) and end-user groups. Maintaining accurate network documentation , including network diagrams and configurations. Supporting annual CryptoCrypto Key Fill More ❯

some of whom operate in complex and demanding environments. You'll play a key role in monitoring, maintaining, and optimising network performance , ensuring seamless service delivery in a time-critical setting. What You'll Be Doing: Monitoring and reporting on network elements to ensure performance and stability. Processing … customer service requests and deploying configurations for new services. Liaising with service management teams and customer stakeholders to deliver network solutions. Providing technical support to Managed Service Providers (MSPsMSPs) and end-user groups. Maintaining accurate network documentation , including network diagrams and configurations. Supporting annual CryptoCrypto Key Fill More ❯

to customers. Troubleshoot and resolve issues related to Linux operating systems and computer networking, including LAN configurations. Collaborate with cross-functional teams to enhance service delivery and improve processes. Document all interactions with clients accurately in the ticketing system to ensure continuity of service. Requirements WIndows 7 to … O365/Azure & Intune. Microsoft Certifications MS101 - MS100,MS101 advantageous MSP Experienced VMware and Hyper V implementation and management. Networking and Security Strong customer service skills with the ability to communicate effectively with both technical and non-technical users. Experience with IT Glue and AutoTask ticketing systems is advantageous. … opportunity as a Support Engineer. In order for you to be considered for the role, you must have experience of working for a Managed Service Provider. More ❯

to customers. Troubleshoot and resolve issues related to Linux operating systems and computer networking, including LAN configurations. Collaborate with cross-functional teams to enhance service delivery and improve processes. Document all interactions with clients accurately in the ticketing system to ensure continuity of service. Requirements WIndows 7 to … O365/Azure & Intune. Microsoft Certifications MS101 - MS100,MS101 advantageous MSP Experienced VMware and Hyper V implementation and management. Networking and Security Strong customer service skills with the ability to communicate effectively with both technical and non-technical users. Experience with IT Glue and AutoTask ticketing systems is advantageous. … opportunity as a Support Engineer. In order for you to be considered for the role, you must have experience of working for a Managed Service Provider. More ❯

strategy and sales and operations plan. Monitor performance of equipment to proactively avoid failures/defects and be accountable for the lifecycle, maintenance and delivery of technical solutions and upgrades. Work with the Head of Service Delivery to understand the allocation of people and other resources to … achieve cost control targets vs client Service Level Agreements (SLA’s) against target set by the business and have a basic understanding of the P&L account to identify areas of improvement or opportunity in the day to day activities Valued skills and experience: Thorough understanding of continuous improvement … need to keep information and certain matters confidential and their responsibilities around this Fair and consistent in their approach to people Commercial awareness Customer service skills Experience of working in an office or process driven production environment Discover what awaits you Discover Limitless Possibilities: Embark on an exciting journey More ❯

most recognised organisations, using Oracle Cloud technology and pre-configured transformation frameworks. As Oracle Payroll & HCM Senior Manager, you will: • Lead end-to-end delivery of complex Oracle HCM and Payroll implementations across a variety of industries. • Guide clients through HR and Payroll transformation initiatives, improving service delivery and process performance. • Advise on Oracle capabilities across HR operations including onboarding, absence management, self-service, payroll and offboarding. • Provide strategic input during bids and proposals, playing an active role in contract and commercial discussions. • Support the development of the practice by sharing knowledge, mentoring team members, and … Payroll processes and legislation. • Strong documentation, reporting and presentation skills with an ability to simplify complex topics. • Comfort working in both agile and traditional delivery frameworks. • Prior experience in both functional and technical roles within HR technology projects. • Familiarity with system design documents, configuration specs, use cases, and process More ❯

most recognised organisations, using Oracle Cloud technology and pre-configured transformation frameworks. As Oracle Payroll & HCM Senior Manager, you will: • Lead end-to-end delivery of complex Oracle HCM and Payroll implementations across a variety of industries. • Guide clients through HR and Payroll transformation initiatives, improving service delivery and process performance. • Advise on Oracle capabilities across HR operations including onboarding, absence management, self-service, payroll and offboarding. • Provide strategic input during bids and proposals, playing an active role in contract and commercial discussions. • Support the development of the practice by sharing knowledge, mentoring team members, and … Payroll processes and legislation. • Strong documentation, reporting and presentation skills with an ability to simplify complex topics. • Comfort working in both agile and traditional delivery frameworks. • Prior experience in both functional and technical roles within HR technology projects. • Familiarity with system design documents, configuration specs, use cases, and process More ❯

West Sussex offices. In this role you'll be responsible for the Operational Management of our Motor Claims spend and delivering exceptional quality of service to our Customers both internal and external. You will ensure our customers receive the service we promise, finances are controlled and managed through … efficient and diligent engineering processes, and our claims cost and customer service delivery meet our department KPI's. We're all about people and we're passionate about continuous improvement, so you'll share your thoughts with the team to continually progress our methods and team knowledge. Core … agreed timescales and business parameters Liaise directly with customers Audit and evaluate performance of repairer, making recommendations regarding repair quality, repair costs and customer service In the management of non-approved repairers, provide a complete triage solution Build and maintain professional working relationships with a range of suppliers Provide More ❯

and growth. Customer Success Scorecard Track customer usage/adoption and performance metrics to identify areas for improvement and proactively address potential issues implementing Service Improvement plans where appropriate. Service Reviews & QBR's Participate and where appropriate conduct regular service reviews & QBR's with customers to assess … their satisfaction, gather feedback, and identify areas for improvement. Use insights from these reviews to enhance service delivery and customer experience using a collaborative approach within the Conferma internal stakeholder network. Customer Lifecycle Management :Understand and take accountabilities for all the customer lifecycle stages for your portfolio, including … maintained, work with Technical Writing team to ensure that all internal and external documentation is relevant and accurate. Wider Operations Unit Collaboration - Support the Service Desk Team with cross department knowledge sharing, actively take part in cross team collaboration fostering a team culture across the whole organisation. Product Enhancement More ❯

leading infrastructure projects, including automation and cloud transitions. You’ll play a critical role in maintaining internal efficiency and contributing to high-quality external service delivery. Your Responsibilities Delivering responsive, hands-on IT support to internal users and systems Designing, implementing, and maintaining both on-premises and cloud-based More ❯

the team. Accessing claims, liability, and quantum Provide technical help and support when required. Overseeing the daily team activities, optimising resources, and ensuring quality service delivery Allocate work effectively and monitor team productivity to meet targets and deadlines. Conduct one-to-ones and performance reviews and ensure all … Holiday - Rising to 26 days, plus bank/public holidays. Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme. Looking After More ❯

leadership. As Head of IT & Digital Services, you'll lead three growing teams IT, Software Development, and Information Security while remaining hands-on in delivery, automation, and systems improvement. This hybrid doer-manager role offers the opportunity to drive internal change, enhance service delivery, and shape a … business goals. Your Responsibilities Drive improvements across internal IT systems, infrastructure, and support processes Contribute hands-on to technology projects, especially in automation and service optimisation Shape and grow the internal IT, InfoSec, and software development capabilities Work closely with stakeholders to identify inefficiencies and deliver practical, tech-enabled … solutions Support the development and delivery of internal business intelligence and reporting tools Maintain and improve information security practices in line with business requirements Champion a culture of learning, collaboration, and continuous improvement Your Competencies Proven experience in a senior IT or technical role (e.g. infrastructure, dev, automation) Strong More ❯

leadership. As Head of IT & Digital Services, you'll lead three growing teams—IT, Software Development, and Information Security—while remaining hands-on in delivery, automation, and systems improvement. This hybrid “doer-manager” role offers the opportunity to drive internal change, enhance service delivery, and shape a … business goals. Your Responsibilities Drive improvements across internal IT systems, infrastructure, and support processes Contribute hands-on to technology projects, especially in automation and service optimisation Shape and grow the internal IT, InfoSec, and software development capabilities Work closely with stakeholders to identify inefficiencies and deliver practical, tech-enabled … solutions Support the development and delivery of internal business intelligence and reporting tools Maintain and improve information security practices in line with business requirements Champion a culture of learning, collaboration, and continuous improvement Your Competencies Proven experience in a senior IT or technical role (e.g. infrastructure, dev, automation) Strong More ❯

and maintain detailed account development plans, capturing contract lifecycles, hardware refresh cycles, installed base strategies, and planned IT changes. Collaborate with the Hardware Maintenance Service Delivery and Logistics teams to ensure service readiness and customer satisfaction. Work closely with internal stakeholders to ensure pricing, part availability, SLA … vendor engagement aligns with customer expectations. Maintain an accurate pipeline and forecasting of opportunities using internal tools and processes. Educate clients on the broader service offering (MSP, Infrastructure, Security, MPS), identifying opportunities for cross-selling and solution expansion. What We’re Looking For Essential: Experience in IT sales with More ❯

Service Management Lead - Hybrid - Inside IR35 Role Overview: As the Service Management Lead , you will be responsible for driving operational stability and risk mitigation within the IT Service Management. Key Responsibilities: Golden Quarter Risk Mitigation & Operational Stability – Lead workstreams focused on maintaining service stability. Risk Issue … Management – Address and drive closure of approximately 200 critical unmanaged risk issues . Operational Oversight – Provide leadership in BAU Service Management functions, including Incident & Change Management . Service Governance & Compliance – Support Head Office Service Management in ensuring adherence to best practices and operational procedures. Collaboration & Stakeholder Management … Engage with senior stakeholders, technology teams, and business units to ensure smooth service delivery. Key Requirements: ITIL v4 Foundation certification (mandatory). Proven experience in Service Management, IT Operations, or Risk Management . Strong background in Incident, Problem, and Change Management . Experience leading service stability and More ❯

Middleware Roadmap, provide architectural design and technical leadership, manage middleware designs within the Bank's governance framework, and collaborate with third-party build and service teams to ensure high standards. You will also support middleware operations, including Risk and Lifecycle Management, and contribute to Major Incident management. Key Accountabilities … based on solution architecture for third-party implementation. Contribute to infrastructure solution frameworks and patterns, considering external market and supplier options for value and service quality. Lead third parties in designing product integration for existing and new solutions. Coordinate with Project Managers and third-party build teams to ensure … high-quality, compliant solutions. Assist in transitioning new middleware technologies from design to production with minimal service disruption. Serve as a point of contact for Major Incidents, providing expertise and support to manage incidents effectively. Identify and resolve root causes with suppliers to prevent reoccurrences. Act as a center More ❯

services enabled by technology. We are building a community of designers and researchers to support the growing demand for a design-led approach to service delivery in the public sector. Senior User Researchers are experienced practitioners confident in collaborating with UCD colleagues and external professions such as Data … research methods and analysis techniques, sharing knowledge with the UR community. Seek feedback on work and provide constructive feedback to colleagues. Desirable: Skills in Service Design, Content Design, or Interaction Design. Key measures Delivery of effective public services for users and clients. Development of case studies demonstrating good … public service design and outcomes. Growth and satisfaction within the UCD community at Made Tech. We continually listen to our teams and evolve our benefits, including flexible benefit schemes, social and wellbeing events, paid counselling, and support services. Successful candidates may be required to undertake SC clearance. Our hiring More ❯

Job title: IT Service and Operations Manager Location: Samlesbury. We offer a range of hybrid and flexible working arrangements. Please speak to your recruiter about the options for this particular role Salary: £61,100+ depending on skills and experience What you'll be doing: Spearhead continuous improvement initiatives within … ERP application services, focusing on enhancing efficiency, user experience, and overall service delivery Manage and optimise the performance ERP applications, with a focus on providing excellent application services that span multiple geographiocal locations Lead a team of IT professionals, with focused specialisms, to ensure effective support and continuous … improvement of ERP applications Collaborate closely with Air functional teams to align application services with evolving business requirements Develop and implement IT service strategies to enhance the efficiency and effectiveness of ERP application services Ensure compliance with security standards and implement measures to safeguard data Provide technical guidance and More ❯

E), ICB, community services, suppliers and other external stakeholders in the absence of the Practice Manager. Promote quality and continuous improvement; confidentiality, collaborative working, service delivery, learning and development, and carry out other duties as directed by the practice manager. Ensure Disaster Recovery Plan/Business Continuity Plan … team Solution focused. Desirable Leadership skills and experience within multidisciplinary organisation. Experience at this level within Primary Care setting Strategic thinker Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission … for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Mere Lane Group Practice Address Mere Lane Liverpool L5 0QW Employer's website http://www.merelanegroupractice.nhs.uk/ More ❯

will work as part of the Regional Commercial Team in a sales role in support of the Sales Director, National Sales Manager and Operational Service Manager to ensure Tunstall grows its market share across the assigned region in the Health Housing and Social Care (H&SC) sectors. The Ideal … pay entitlements, Private Health Insurance, Dedicated 24/7 employee benefits platform 'Verlingue' that include things like: free eye tests, retail discounts, EAP WeCare service - including a 24/7 online GP and mental health counselling service, Boost your learning and growth through access to a Talent Library … will include: Building a strong pipeline business by identifying new leads on a regular basis, Converting leads to prospects through gaining insight into their service delivery models, Educating prospects on new models of integrated health and care provision, Utilising a combination of transactional and consultative approaches to win More ❯