51 to 60 of 60 Service Delivery Jobs in the North West

resolve network issues to maintain high availability Ensure systems are patched, secure and performing optimally Maintain accurate technical documentation and update configuration records Support service delivery through ticketing systems and meet SLAs What Experience is Required Strong experience with Cisco networking (CCNA minimum, 5+ years preferred) Cisco Firepower ...

infrastructure. Key Responsibilities Provide 2nd line remote and on-site support to employees across the organisation. Act as an escalation point for the IT Service Desk, resolving complex technical issues efficiently. Support IT infrastructure projects, system upgrades, and technology deployments. Troubleshoot issues across Microsoft 365, Azure AD, Windows Server … with senior engineers and external vendors where required. Maintain accurate documentation and communicate clearly with internal stakeholders. Identify opportunities to improve IT processes and service delivery. Essential Skills & Experience 1-2+ years’ experience in IT support, ideally within a corporate or financial environment. Strong experience with Microsoft ...

delegate responsibilities, where appropriate, effectively. Key areas of responsibility include:o Working with colleagues to scope and produce new business intelligence products - including self-service dashboards and briefing documents.o Effective communication of findings, including verbally or via written reports and visualisations.o Responding to dynamic, time sensitive 'ad hoc' intelligence … requests from the Alliance Executiveo Coordinating the deployment of analytical products, ensuring stakeholders are empowered to utilise them on a self-service basis.o Working collaboratively with analysts within the wider Greater Manchester system, including within Hospital Trusts and the Integrate Care Partnership. About us The Christie ...

title: IT Service Desk Team Lead Location: Head Office (Barrow-In-Furness) Are you ready to take the lead in delivering exceptional IT support? An exciting opportunity has arisen for a confident and experienced individual to join our client as the IT Service Desk Team Lead. … where values align with genuine responsibility. We welcome applicants from diverse backgrounds and are dedicated to building an inclusive workforce. Key Responsibilities: Lead the Service Desk team to deliver a first-class support service that meets the needs of our colleagues. Manage team workload effectively, prioritising support requests ...

accurately within HubSpot CRM/Helpdesk. Provide first-line troubleshooting and resolution for application, user access, and basic system issues. Ensure all incidents and service requests are managed in line with SLAs and KPIs. Escalate complex or unresolved issues to 2nd/3rd line support with clear documentation. Application … Deliver a professional, empathetic, and solutions-focused service. Keep customers informed with clear, jargon-free communication Identify recurring issues and feedback trends to improve service delivery. Documentation & Continuous Improvement Create and update internal and customer-facing documentation. Contribute to FAQs and troubleshooting guides for our SaaS Solutions. Highlight opportunities ...

moves from ClickOps to DevOps, the role requires strong hands‐on engineering capability and experience with automation and code‐driven delivery. Key Responsibilities Technical Delivery & Engineering Excellence Contribute hands‐on DevOps engineering expertise using Infrastructure as Code, Policy as Code, CI/CD, API‐driven automation, automated testing … technical input across design, architecture, and roadmap evolution. Conduct root cause analysis and support incident remediation in collaboration with security and platform teams. Operational Delivery Implement policy‐as‐code and configuration‐as‐code approaches to remove reliance on manual portal‐based administration. Support the monitoring, stability, and continual improvement ...

Manager, you'll play a key role in supporting the Governance and Compliance Manager in embedding effective governance procedures across the organisation's Digital service area. You'll work closely with IT, Legal, Procurement, and Finance teams to manage the full lifecycle of IT service contracts - including software … licencing, financial planning, and compliance.You'll also lead monthly contract review meetings, oversee third-party contract records, and ensure that licencing and service agreements are optimised and compliant. Your work will directly support senior managers in making informed decisions and maintaining high standards of service delivery.You will promote ...

legal technology with expert legal services to deliver cutting-edge e-disclosure solutions. The Role As Technology & E-Discovery Manager, you will lead the delivery of end-to-end e-discovery services across a diverse range of matters. You will act as the central point of expertise, working closely … with legal teams to implement tailored digital solutions and ensure best-in-class service delivery. You’ll also play a pivotal role in building capability within the team, driving innovation, and enhancing the firm’s use of technology-assisted review tools. Key Responsibilities Partner with Disputes teams to design ...

Audio Visual Service Engineer £32,000 to £37,000 per annum Midlands area Job Title: Lead Audio Visual Engineer Location: Greater Manchester Area Salary: £32,000 - £37,000 per year About the Role: An exciting opportunity has arisen for a Lead Audio Visual Engineer to join a growing team … working on diverse and innovative national projects. This role focuses on delivering exceptional installation, service, and support for clients across multiple sectors, including corporate, leisure, and hospitality. Responsibilities: Install and maintain large-format LED displays and video walls. Configure and service sound systems for optimal audio performance. ...

base Team size 15 (company-wide) About Brightbox Brightbox is a global provider of on-demand technology skills. We help organisations move faster, reduce delivery risk and operate more efficiently by connecting them with pre-vetted digital, data, cloud and AI specialists through our Liquid Workforce Operating Model. Founded … year, operating lean with cutting-edge data enrichment, outbound tooling and an in-house development team building AI agents to drive growth and service delivery. We are now at an inflection point. Our outbound engine, messaging, brand identity and strategic narrative are established. We need someone ...