76 to 100 of 146 Customer Engagement Jobs in the North of England

established Managed Services business in Middlewich, taking responsibility for the technical team and the delivery of IT support, projects and managed services across its customer base. This is a hands-on leadership position combining people management, service delivery, customer engagement and technical oversight. You’ll report directly … escalation point for complex technical issues Remaining technically involved and providing hands-on escalated support when required Maintaining strong standards across tickets, documentation and customer records Leading technical discussions with customers around hardware, software and IT projects Working alongside senior management to plan future recruitment, training and technical capability ...

About The Role Senior Customer Relationship Manager – Public Sector Growth Join a business selling into one of the biggest priorities facing organisations today AI, technology and digital capability are changing how organisations operate, compete, and grow. But transformation only works if organisations have the people and skills to deliver … know how to open doors, develop strategic relationships, and create growth from accounts with significant untapped potential. Where you come in As a Senior Customer Relationship Manager within our Public Sector Growth team, you’ll take ownership of developing and growing a portfolio of public sector organisations. Your portfolio ...

Throughout the apprenticeship, you will rotate across key areas of Agilico, developing both technical and commercial skills: Supported to learn the very best in customer engagement and sales techniques to unlock limitless earning potential. Support the delivery and management of workplace technology solutions for customers Learn how managed … print, document automation and digital workflows improve productivity Assist with customer onboarding, system set‐ups and service delivery Work with account managers, engineers and support teams to solve real business challenges Analyse customer needs and help recommend the right technology solutions Develop core professional skills: communication, problem‐solving ...

with clear opportunities for progression. The business has an excellent reputation for employee retention and is recognised for delivering high-quality solutions and exceptional customer service. About the Role As BMS Account Manager, you will be responsible for managing and developing a portfolio of existing customers while identifying … Engineer looking to transition into a client-facing sales role while leveraging their technical expertise. Key Responsibilities Manage and grow a portfolio of key customer accounts Act as the primary point of contact for client enquiries and requirements Build and maintain long-term relationships with consultants, contractors ...

automated testing and technical documentation. Work closely with multidisciplinary teams including Electronics, Product Design, Quality Assurance and Production to deliver integrated product solutions. Support customer engagement, proposal development and future business opportunities through technical expertise and leadership. Champion innovation, continuous improvement and adoption of modern development methodologies ...

developing Power Platform capability within the wider IT team What We're Looking For You’ll bring strong commercial experience in: Dynamics 365 Customer Engagement (CE) Microsoft Power Platform Dataverse Power Apps Power Automate Platform administration and support Solution design and customisation Troubleshooting complex technical issues ...

established Managed Service Provider in Middlewich, taking ownership of its technical team and the delivery of IT support, projects and managed services across its customer base. This is a hands-on leadership role for someone who understands how an MSP operates. You’ll combine technical team management, service delivery … customer engagement and technical oversight, reporting directly to the Managing Director and playing a key role in developing the technical function. The Role You’ll take ownership of day-to-day technical service delivery, ensuring customers receive a consistently high standard of support while making sure the technical ...

solely on backlogs and process. We’re looking for someone who can bring clarity to complexity, inspire a high-performing team, and help turn customer and market needs into meaningful product outcomes. You’ll lead and support a talented group of Product Owners across our portfolio, helping to align … focused on delivering real value to transport operators and passengers alike. You’ll play a key role in connecting strategy with execution—bringing together customer insight, business priorities, and technical capability to shape the future direction of our products. What You’ll Be Doing You’ll act as both ...

drive strategic and tactical marketing activity across two distinct but closely connected businesses. This is a role sitting at the centre of market insight, customer understanding, product marketing and business growth. You'll work closely with sales, technical, R&D and leadership teams to identify emerging market trends, develop … asks questions, influences stakeholders and takes ownership without needing close supervision. Experience in product marketing, market management or strategic marketing roles Strong understanding of customer segmentation and targeted media campaigns Excellent analytical skills with the ability to interpret data and make recommendations Ability to influence and build relationships ...

people they care about. It’s a core capability for Moonpig, and you’ll help us build and deliver search experiences that support customer engagement and growth. This is a hands‐on technical leadership role. You’ll spend around 50–75% of your time coding and delivering initiatives … develop our backend integration with OpenSearch, alongside the wider team. Build and maintain scalable, resilient infrastructure using AWS and Terraform. Build and maintain customer‐facing features using technologies including .NET/C#, React, Node.js, TypeScript and GraphQL. Design, implement and A/B test new features as part ...

with multidisciplinary teams including electronics and product design, and ensure compliance with relevant quality and regulatory standards. You'll champion engineering best practice, support customer engagement and business development opportunities, and drive continuous improvement and innovation within your team. What we are looking for Industrial experience managing software ...

number of forthcoming UK opportunities within the Light Rail market segment. This is a high-impact role requiring strong technical & people leadership, stakeholder engagement, and delivery oversight across a complex, multi-project portfolio. You will work closely with European counterparts, UK-based engineering and field teams and with multiple … other stakeholders across the portfolio, including heavy customer engagement to ensure seamless coordination, technical governance, and delivery of key systems engineering activities. This is a hybrid role working a minimum of two days per week from our Cheadle office in Greater Manchester, with regular travel to customer ...

Head of UK Customer Delivery About Lyrebird Lyrebird Health is building a category defining healthcare platform used daily by thousands of clinicians across the UK. Today, it is the most widely deployed clinical ambient AI platform in the NHS, scaling nationally on the strength of exceptional real world delivery … accelerating across the NHS. Exceptional implementation is not a downstream support function. It is our primary growth engine. The Role This role owns customer delivery across the entire UK. You will build, lead and scale the UK delivery engine from the ground up, defining the national delivery standards ...

Head of UK Customer Delivery About Lyrebird Lyrebird Health is building a category defining healthcare platform used daily by thousands of clinicians across the UK. Today, it is the most widely deployed clinical ambient AI platform in the NHS, scaling nationally on the strength of exceptional real world delivery … accelerating across the NHS. Exceptional implementation is not a downstream support function. It is our primary growth engine. The Role This role owns customer delivery across the entire UK. You will build, lead and scale the UK delivery engine from the ground up, defining the national delivery standards ...

plus 15% clearance bonus Must be willing to be full-time on-site in Manchester Skills required in machine learning, GenAI, NLP, Customer Engagement/Consultancy Who are we? We are recruiting Junior, Senior and Lead Data Scientists with AI specialism and enhanced DV Clearance for a prestigious ...

Unique, new opportunity to join a fast-paced, growing, entrepreneurial business delivering custom, tech-driven, experiential, customer engagement event equipment and services to world-class hospitality and leisure businesses, nationally and internationally.At c.£10m turnover, profitable and with an excellent cash position, this ambitious company of c.30 staff ...

This is an excellent opportunity for an experienced electrical/control systems engineer who enjoys combining technical leadership with people development, continuous improvement and customer engagement . Working as part of an established engineering team, you will lead the design function while working closely with manufacturing, estimating, customers … implement appropriate engineering KPIs and use data to identify opportunities for improvement. Identify and introduce innovative products, technologies and engineering solutions that enhance the customer offering. Work collaboratively with manufacturing, estimating and other internal teams to ensure effective project delivery. Build and maintain strong relationships with customers, understanding their ...

improve outcomes for millions of people. We are looking for a Product Owner who thrives in a collaborative, fast-moving environment and enjoys turning customer challenges into valuable product outcomes. This role is an opportunity to work at the heart of product development, partnering with Product Management, Engineering … solutions that solve real-world problems. What you'll be doing Own and manage the product backlog for your product area Translate business and customer requirements into clear user stories and acceptance criteria Prioritise work to maximise customer and commercial value Work closely with Engineering teams through sprint ...

improve outcomes for millions of people. We are looking for a Product Owner who thrives in a collaborative, fast-moving environment and enjoys turning customer challenges into valuable product outcomes. This role is an opportunity to work at the heart of product development, partnering with Product Management, Engineering … solutions that solve real-world problems. What you'll be doing Own and manage the product backlog for your product area Translate business and customer requirements into clear user stories and acceptance criteria Prioritise work to maximise customer and commercial value Work closely with Engineering teams through sprint ...

teams and vendors to design effective security solutions and deliver meaningful outcomes. This is an excellent opportunity for someone who enjoys combining technical expertise, customer engagement and commercial thinking in a fast-moving cyber security environment. What you’ll be doing? Act as a trusted advisor, helping customers … understand their cyber risks and how Saepio can support their security objectives. Design security solutions that address customer requirements across people, technology and process. Lead security briefings, technical reviews, discovery sessions and workshops with technical and non-technical stakeholders. Build relationships with strategic and emerging technology vendors to stay ...

Digital Engineering, helping shape the future of maritime and defence delivery. This is a rare opportunity to influence strategy, drive investment decisions, strengthen customer partnerships and develop future capabilities within one of the UK's most strategically important sectors. Candidates must hold, or be eligible to obtain, SC Clearance. … technology services Commercial & Growth Own revenue, profitability, order intake and overall business performance Hold full P&L accountability Develop and strengthen executive-level customer relationships Lead major pursuits, bids, framework opportunities and commercial negotiations Expand Systems Engineering, Software Engineering, Cyber Security and Digital Engineering capabilities Operational & People Leadership Lead ...

Alongside the opportunities you create yourself, you ll take ownership of strategically important bids and tenders allocated through the business. From initial qualification and customer engagement through to proposals, presentations, tender submissions, negotiations and contract award, you will lead the commercial opportunity with support from our Bid, Operational … wider specialist teams. Once a contract is secured, you ll work collaboratively with the wider business to ensure it is mobilised successfully, providing the customer with a positive experience and ensuring we deliver the service, commitments and innovations set out during the sales process. What are the requirements ...

would be t o provide Supervision for the team members in SJT, Reading, Birmingham and Leeds. To provide guidance, 121, performance management, reporting, CSAT, Customer Support and Leadership. Oversee daily Operations, training and guidance, liaison between end users, IT and Senior management, aligning with IT service delivery and Industry … Techs across multiple sites Experience of managing & motivating teams to meet service level commitments Data analysis and able to identify trends leading to change Customer engagement & stakeholder management dealing with escalationsConflict management People and team management including development of people Appropriate knowledge and certifications (e.g. managing people, ITIL ...

backend architectures. Operating independently as well as collaboratively with software engineers, product owners, and UX designers, you will build innovative features to boost customer engagement utilizing modern Agentic AI tools. You will join a high-priority initiative at the world's premier online travel platform, delivering key features … Operations: Familiarity with deployment pipelines, system scalability, fault tolerance, and monitoring metrics (SLIs/SLOs). Domain Knowledge: Background or strong interest in user engagement, recommendation systems, or notification architectures. Data-Driven Practices: Understanding of data analytics and A/B testing within product development workflows. Scale: Prior experience ...

call support ABOUT THE CLIENT Our client is delivering critical digital and CRM services within a complex enterprise environment, using Salesforce to support customer engagement, analytics and business operations. You’ll join a technical team working closely with business stakeholders and technology vendors to develop, support and enhance ...