1 to 25 of 198 Microsoft Office Jobs in the North of England

Service Desk Analyst (Customer Service Helpdesk) Location: Camberley, GU15 3YL (Office based role) Working pattern: 4 days on/4 days off shift pattern (Rotating shifts, 7am-7pm/7pm-7am) Job type: Full time, Permanent Competitive starting salary A high number of candidates may make applications for this position, so make sure to send your CV and … consider experience from retail, customer service, coordinator/coordinating, or administration environments. On-the-job training will be provided so you must be willing and flexible. Proficiency in using Microsoft Office programs, like Microsoft Word, Microsoft Excel, Microsoft Outlook, and Microsoft Teams, is required. If you're eager to start and develop a … Retail or Customer Service experience in a demanding environment is ideal (service desk, customer service, helpdesk, call centre , retail, public sector etc.) Computer literate and a confident user of Microsoft programmes; Microsoft Word, Microsoft Teams, Microsoft Outlook, Microsoft Excel Call handling/telephone-based customer service/customer assistant experience is welcomed Successful experience of More ❯

knowledge of IT hardware and software. Previous experience of hardware diagnostics. Asset management experience Good working knowledge of a wide range of IT Skills - Server and PC Environment, including Microsoft Office Packages, Microsoft SCCM and Office 365 products Experience in troubleshoot Active Directory, GPOs, DNS, and DHCP issues. Experience in supervising a team Working … flexibly to meet the demands of the role. Well presented, flexible, positive, resilient, methodical, team player Desirable Ability to think creatively. KNOWLEDGE Essential Excellent working knowledge of supporting a Microsoft Windows 10 environment. Microsoft Office 365. Working knowledge of Microsoft Active Directory. Knowledge and understanding of SLAs & priorities. Incident Escalation and Queue Management. Managing a … Desirable Knowledge of the working practices of NHS Trusts. NHS Applications. Financial procedures including budgetary management. VALUES Essential Ability to demonstrate the organisational values and behaviours OTHER Essential Office based role with the need for travel to Christie managed sites as necessary. Ability to participate in out- of hours on-call Rota as required Ability to undertake shift More ❯

motivating service users to achieve their objectives Must be able to communicate effectively with all levels of users Desirable Qualifications/Experience Practical experience of training or teaching of Microsoft products. Knowledge of clinical systems used within the Trust and NHS Microsoft Office Specialist Qualification or extensive experience of using the Microsoft Office … Knowledge and holder of European Computer Driving License Institute of IT training's Training Assessment Programme Qualification or experience of training IT products in a post 16 environment. Desirable Microsoft Office Specialist Qualification Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be More ❯

and in turn develop your technical skills by supporting some challenging and interesting products and technologies. Key Responsibilities: - Prioritising and assess the impact of new incidents via phone, email, Microsoft Teams and our help desk system- Incident and Queue Management- Implementing first time fixes and resolving technical issues at a 3rd line support level- Providing first point contact support … to our users and maintaining excellent customer service via phone, email, Microsoft Teams and our help desk system- Liaising with colleagues and stakeholders to ensure that services are being delivered effectively and efficiently Job Requirements: - Prioritising and assess the impact of new incidents via phone, email, Microsoft Teams and our help desk system- Providing first point contact support … to our users and maintaining excellent customer service via phone, email, Microsoft Teams and our help desk system- Exceptional customer service skills- Active Directory/Microsoft Entra ID- Microsoft Office 365 Administration Desirable Skills & Experience - Microsoft Office 365 Administration- Windows Server 2016-2022 Administration- Microsoft SQL Server Administration (Database support, maintenance More ❯

support requests (via phone, email, ticket system) Accurately log all incidents and requests, ensuring clear communication with clients throughout Diagnose and resolve 1st line issues (Windows desktop/laptops, Microsoft 365, networking, printing, telephony) Escalate to 2nd/3rd line engineers when required, with full documentation of troubleshooting steps taken Carry out user account administration (password resets, starters/… responsiveness and reliability The successful candidate: Experience in a customer-facing IT support or helpdesk role (MSP experience advantageous but not essential) Knowledge of Windows 10/11 and Microsoft 365 (Outlook, Teams, OneDrive, SharePoint) Understanding of basic networking concepts (IP addressing, DNS, DHCP, Wi-Fi troubleshooting) Strong communication skills - able to explain technical concepts in plain English Excellent … Skills Familiarity with Remote Monitoring and Management (RMM) tools Basic knowledge of cyber security best practices (MFA, patching, backups) Previous MSP experience Key Technology Exposure (beneficial but not required) Microsoft Windows 10 & 11 Microsoft Office & Microsoft 365 Windows Server (basic admin tasks) AutoTask PSA Datto RMM ITGlue (documentation platform) Acronis Backups BitTitan Migration Tool Microsoft More ❯

Helpdesk Technician's within the 2nd line support team on a full-time permanent basis. The successful candidate will handle escalated support issues, helping users with desktops, servers, networking, Microsoft 365, SharePoint, and other IT systems. This is a hands-on role ideal for someone with solid technical knowledge and great customer service skills. The role: Full Time Perm … Position Monday to Friday, Fully Office based Hours: 8:45am- 5:15pm Location: Morley, Leeds Salary: 25,000- 30,000 DOE A supportive and collaborative team environment Exposure to a wide range of technologies Opportunities for training and career development Key Responsibilities: Provide 2nd line support for Windows, Office 365, and other core systems Troubleshoot network … informed on issue progress and planned outages Escalate complex issues to 3rd line or field engineers Log time accurately on support tickets What You'll Need: Strong knowledge of Microsoft Office 365 (Exchange, Teams, SharePoint, Azure AD, Intune) Experience with Windows Server Good understanding of networking: VLANs, port forwarding, routing, switching Proficient in Microsoft Office More ❯

Helpdesk Technician's within the 2nd line support team on a full-time permanent basis. The successful candidate will handle escalated support issues, helping users with desktops, servers, networking, Microsoft 365, SharePoint, and other IT systems. This is a hands-on role ideal for someone with solid technical knowledge and great customer service skills. The role: Full Time Perm … Position Monday to Friday, Fully Office based Hours: 8:45am- 5:15pm Location: Morley, Leeds Salary: £25,000- £30,000 DOE A supportive and collaborative team environment Exposure to a wide range of technologies Opportunities for training and career development Key Responsibilities: Provide 2nd line support for Windows, Office 365, and other core systems Troubleshoot network … informed on issue progress and planned outages Escalate complex issues to 3rd line or field engineers Log time accurately on support tickets What You'll Need: Strong knowledge of Microsoft Office 365 (Exchange, Teams, SharePoint, Azure AD, Intune) Experience with Windows Server Good understanding of networking: VLANs, port forwarding, routing, switching Proficient in Microsoft Office More ❯

Helpdesk Technician's within the 2nd line support team on a full-time permanent basis. The successful candidate will handle escalated support issues, helping users with desktops, servers, networking, Microsoft 365, SharePoint, and other IT systems. This is a hands-on role ideal for someone with solid technical knowledge and great customer service skills. The role: Full Time Perm … Position Monday to Friday, Fully Office based Hours: 8:45am- 5:15pm Location: Morley, Leeds Salary: £25,000- £30,000 DOE A supportive and collaborative team environment Exposure to a wide range of technologies Opportunities for training and career development Key Responsibilities: Provide 2nd line support for Windows, Office 365, and other core systems Troubleshoot network … informed on issue progress and planned outages Escalate complex issues to 3rd line or field engineers Log time accurately on support tickets What You'll Need: Strong knowledge of Microsoft Office 365 (Exchange, Teams, SharePoint, Azure AD, Intune) Experience with Windows Server Good understanding of networking: VLANs, port forwarding, routing, switching Proficient in Microsoft Office More ❯

Set up and configure computers, laptops, and mobile devices Troubleshoot hardware, software, and basic network issues Assist with account setup and access permissions Support printers, scanners, and other office equipment Maintain IT asset records and documentation Escalate complex problems to senior IT staff Requirements: Passion for IT and solving problems Basic knowledge of Windows and/or Mac … Willingness to learn and take on new challenges Right to work in the UK Desirable (not essential): Previous experience in an IT support or customer service role Familiarity with Microsoft Office, Office 365, or Active Directory Benefits: Friendly and collaborative team Ongoing training and support Clear progression opportunities Central Manchester location with great transport links More ❯

IT Support Technician - Manchester (Hybrid) - Up to £35K IT Support - Desktop Support - Service Desk - Helpdesk - Office365 - Microsoft Office - Azure - Cloud - Legal System - Case Management - Visualfiles Are you an IT Support Technician looking to take the next step in your career? A well-established and highly respected legal firm is looking for an IT Support Technician to join … they need to deliver outstanding client service. Key Skills the IT Support Technician will have: At least 4/5 years experience in 1st and 2nd line Support Excellent Microsoft 365 experience Good experience with case management and time recording systems Proficient with cloud technologies (Preferably azure) Previous experience working in the legal industry is advantageous Exposure to Visualfiles … looking for an exciting and challenging role as an IT Support Technician, please send your CV to peter.hutchins @ circlerecruitment.com. Apply now! IT Support - Desktop Support - Service Desk - Helpdesk - Office365 - Microsoft Office - Azure - Cloud - Legal System - Case Management - Visualfiles Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if More ❯

mandatory), Samsung Experience in Game console repair - Xbox, PlayStation, Nintendo Switch Passion for all kinds of repair repairs Ability to hit given target. Attention on details. Team player Basic Microsoft Office skills Willingness to develop themselves. A good level of spoken and written English A good level of spoken and written English High level of accuracy with … great attention to detail Experienced and comfortable with a fast-paced target driven environment Hard-working and punctual Positive attitude IT literate and proficient in the use of the Microsoft Office suite of products Self-motivated with the drive to act on own initiative as well as work effectively as part of a team Ensure high levels More ❯

experienced (or self-taught) or somebody with a natural aptitude towards all things IT. We offer full on and off-site training to the right individual. Role Knowledge of Microsoft Office products & Office 365 Installing Windows and Mac based operating systems on to customer’s devices Understanding of basic networking, IP configuration, and troubleshooting connection More ❯

strong sense of ownership Able to work independently, prioritise effectively, and make sound decisions Excellent communicator, able to clearly present technical issues Competent in standard office tools (Microsoft Office suite) Flexible and willing to support projects at different locations, including abroad ? Key Responsibilities Develop, program, debug, and test FPGA firmware in VHDL Implement modifications to More ❯

Support Analyst to manage high volume laptop swaps. Extensive experience as an End User Support analyst supporting BAU queries in a busy professional services environment Good experience surrounding MS Office 365, Azure, Windows, Active Directory, MS Exchange Server Proficient with HP, Lenovo, and Apple end user devices (laptops, iPhones, iPads), as well as office telephony and … WiFi. Experienced in installing, updating, and troubleshooting all supported versions of Microsoft Windows OS. Competent in deployment, updating, and remediation of Microsoft Office suites. Enterprise-level Mobile Device Management using MobileIron: device enrolment, queries and resolutions. Excellent communication skills - verbal, written and presentation Proven ability to engage directly with users of all technical skill levels across More ❯

Hybrid role, needed to provide end user support. As Senior Service Desk Analyst/Service Desk Specialist/IT Support Engineer you should have some of the following skills: Microsoft Windows 10/11, Microsoft Office 365 troubleshooting, Active Directory, and awareness of Group Policy, SCCM/Intune, DFS folder permissions in SharePoint, as well as More ❯

Hybrid role, needed to provide end user support. As Senior Service Desk Analyst/Service Desk Specialist/IT Support Engineer you should have some of the following skills: Microsoft Windows 10/11, Microsoft Office 365 troubleshooting, Active Directory, and awareness of Group Policy, SCCM/Intune, DFS folder permissions in SharePoint, as well as More ❯

Hybrid role, needed to provide end user support. As Senior Service Desk Analyst/Service Desk Specialist/IT Support Engineer you should have some of the following skills: Microsoft Windows 10/11, Microsoft Office 365 troubleshooting, Active Directory, and awareness of Group Policy, SCCM/Intune, DFS folder permissions in SharePoint, as well as More ❯

Hybrid role, needed to provide end user support. As Senior Service Desk Analyst/Service Desk Specialist/IT Support Engineer you should have some of the following skills: Microsoft Windows 10/11, Microsoft Office 365 troubleshooting, Active Directory, and awareness of Group Policy, SCCM/Intune, DFS folder permissions in SharePoint, as well as More ❯

IT support levels. Job Requirements: Relevant 2nd Line/Desktop support experience within medium or large businesses. Excellent telephone manner and face-to-face communication skills. Strong knowledge of Microsoft-based operating systems, focusing on Windows desktop technologies (Windows 10/11). Experience with asset and software management. Experience in a multi-domain environment. Proficiency in using and … troubleshooting Microsoft Office, including Word, Excel, and PowerPoint. Knowledge of Office 365, Identity Manager, Mobile Device Management, and build deployment solutions. Experience troubleshooting Outlook within a network environment (permissions, calendar sharing, and delegation). Understanding of PC hardware setup and configuration. Basic understanding of network concepts. Excellent interpersonal skills, with the ability to inspire user More ❯

and progression opportunities? In this exciting position with a leading global law firm, you’ll provide 1st and 2nd line support across a wide range of technology systems, including Microsoft Office 365, Windows 11, and specialist legal applications. Based in their Liverpool office (with the flexibility to work from home 1 day per week), you … day WFH per week) Exposure to varied technologies and IT projects Your experience: 2+ years’ experience within an IT Service Desk or Deskside support role Experience supporting Office 365, Active Directory, Windows 11, and MS Exchange Knowledge of hardware support (laptops, monitors, mobile devices) Experience in a legal or professional services environment If this sounds of interest, hit More ❯

planning, and financial oversight. Direct and motivate project teams, co-ordinate resources, and lead key workshops (scoping, kick-off, and review meetings). Produce and maintain project plans in Microsoft Project, along with weekly status reports. Act as the first point of contact for project queries, ensuring strong communication with customers and internal teams. Support customers in preparing for … skills, with the ability to present confidently and lead customer workshops. PRINCE2 Practitioner qualification. Strong commercial awareness and ability to manage expectations in an IT project environment. Proficiency in Microsoft Office suite, including Word, Excel, PowerPoint, and Microsoft Project. Full UK driving licence and ability to travel as required. We Want You to Bring Your Whole More ❯

accounts operating in a multi-site environment linked by high-speed Internet connections. There are five data centres, predominantly a VMWare server environment, with servers and desktops mostly utilising Microsoft operating systems. Your main priority will be to resolve requests that customers raise via the Helpdesk system, ensuring a timely resolution in line with the service level agreements and … equipment is performing to the highest possible levels and operates fault free through various resolution mechanisms and techniques. Skills and Qualifications You will have experience of supporting and configuring Microsoft Windows desktop operating systems in a networked environment, Microsoft Office products at various releases. You may also have experience with Office 365, Outlook, Google … user has the best possible experience. You will need to be an excellent communicator, organiser and have good customer service skills. You should have an IT related qualification, i.e. Microsoft, CompTIA, etc. (or equivalent) and a level 2 literacy and numeracy. A driving licence and own transport would be desirable as you would be required to work at any More ❯

accounts operating in a multi-site environment linked by high-speed Internet connections. There are five data centres, predominantly a VMWare server environment, with servers and desktops mostly utilising Microsoft operating systems. Your main priority will be to resolve requests that customers raise via the Helpdesk system, ensuring a timely resolution in line with the service level agreements and … equipment is performing to the highest possible levels and operates fault free through various resolution mechanisms and techniques. Skills and Qualifications You will have experience of supporting and configuring Microsoft Windows desktop operating systems in a networked environment, Microsoft Office products at various releases. You may also have experience with Office 365, Outlook, Google … user has the best possible experience. You will need to be an excellent communicator, organiser and have good customer service skills. You should have an IT related qualification, i.e. Microsoft, CompTIA, etc. (or equivalent) and a level 2 literacy and numeracy. A driving licence and own transport would be desirable as you would be required to work at any More ❯

accounts operating in a multi-site environment linked by high-speed Internet connections. There are five data centres, predominantly a VMWare server environment, with servers and desktops mostly utilising Microsoft operating systems. Your main priority will be to resolve requests that customers raise via the Helpdesk system, ensuring a timely resolution in line with the service level agreements and … equipment is performing to the highest possible levels and operates fault free through various resolution mechanisms and techniques. Skills and Qualifications You will have experience of supporting and configuring Microsoft Windows desktop operating systems in a networked environment, Microsoft Office products at various releases. You may also have experience with Office 365, Outlook, Google … user has the best possible experience. You will need to be an excellent communicator, organiser and have good customer service skills. You should have an IT related qualification, i.e. Microsoft, CompTIA, etc. (or equivalent) and a level 2 literacy and numeracy. A driving licence and own transport would be desirable as you would be required to work at any More ❯

through efficient IT solutions. Research and evaluate emerging technologies, hardware, and software to support business needs. Provide expert support for Windows operating systems and widely used software applications, including Microsoft Office, Adobe, and Google Workspace. Duties and responsibilities Install, configure, and provide ongoing support for workstation software, hardware, printers, and access control systems (e.g., fobs, portals). … related field. Familiarity with scripting or programming languages (e.g., Python, PowerShell) for automation and troubleshooting. Experience with IT project management or system implementation. Relevant professional certifications (e.g., CompTIA A+, Microsoft Certified: Azure Fundamentals, Cisco CCNA). Core Behaviours Pace: Know that speed is your greatest ally. It builds momentum and is key for growth. Go fast. Communication: Know that More ❯