1 to 25 of 54 Performance Metrics Jobs in the North of England

Medical, and Marketing. The role is central to the effective functioning of Corporate Marketing, providing the team with the platform integration, resourcing visibility and performance insight required to plan and deliver on strategic goals with confidence. What You'll Do Operational excellence and process management Develop a culture … with digital specialists, creatives and senior stakeholders across the business. Balance competing operational demands while maintaining consistency and reliability across the team's systems. Performance, metrics, and reporting Manage and optimize metrics and ROI reporting for Marketing projects, including LinkedIn performance, paid campaigns, internal comms ...

onboarding processes, and support Monevo’s continued growth.This role reports into the Managing Director - Consumer Interactive. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.Role Overview … high-quality client experience.Coordinate multiple concurrent onboarding and implementation activities, balancing priorities and maintaining attention to detail in a fast-paced environment.Monitor onboarding performance and produce accurate management information, operational reports, and performance metrics to support effective decision-making.Identify and implement process improvements that reduce implementation delays ...

providing oversight of testing environments, assurance activities, analytics and insight capabilities, governance, communications and stakeholder engagement functions. The role is accountable for ensuring service performance, operational resilience, release readiness, risk management and the effective delivery of services that support internal and external users.You will lead and develop a multidisciplinary … driving continuous improvement and operational excellence.The role requires strong technical and operational understanding, including experience of API-based services, service monitoring and analytics platforms, performance reporting, incident management, service assurance and risk-based decision making. You will use data and insights to inform service improvements, support strategic planning ...

contractual obligations.Oversee configuration audits, data quality reviews, and compliance activities, ensuring risks, discrepancies, and control weaknesses are identified and addressed.Produce and present SACM reporting, performance metrics, and management information, providing insights to support operational governance, risk management, and decision-making.Drive continual improvement initiatives to enhance CMDB accuracy, asset … visibility, process maturity, and supplier performance, contributing to improved service resilience and operational effectiveness across the SIAM ecosystem.You can bring your whole self to work. At Capgemini, striving for equity, diversity and inclusion is part of everyday life, and will be part of your working reality. We have built ...

necessary consultation processes. Position Summary The International Commercial Excellence Director is a senior strategic leader responsible for shaping, accelerating, and continuously enhancing commercial performance across all international markets for DePuy Synthes. This role drives the end‐to‐end Commercial Excellence agenda—spanning data analytics & business intelligence, sales force effectiveness … commercial organization. This role significantly influences strategic decision‐making, ensuring that data‐driven insights, advanced analytics, and innovative digital tools translate into stronger sales performance, optimized resource allocation, and sustainable business growth. Delivering business growth opportunities by improving sales processes and operations, implementing sales incentive programs, generating performance ...

management standards, governance frameworks and documentation practices. Create and maintain process documentation, including workflows, SOPs, RACI models and supporting materials. Analyse operational data and performance metrics to identify trends, risks and improvement opportunities. Identify opportunities to leverage technology, automation and AI to enhance business processes and operational performance. ...

dedicated to the delivery of Fibre to the Premises (FTTP) services across the Openreach network. This department is focused on managing “On the Day” performance and driving completion through a structured 5-day retain model, ensuring all work is proactively monitored, progressed, and completed within agreed timescales. The team … from start to finish. The role requires proactive management of workflows, close coordination with field teams, and a strong focus on achieving service and performance targets. ________________________________________ KEY ROLES AND RESPONSIBILITIES Allocate work to engineers and field teams to maximise productivity and efficiency Manage and prioritise ...

will be expected to challenge existing processes, identify opportunities for improvement and implement practical solutions that reduce ticket volumes, improve resolution times, strengthen SLA performance and ultimately improve the experience for both IT teams and end users. Key Responsibilities Lead the end-to-end transformation of the Service Desk … ticket backlogs while establishing sustainable processes to prevent them from returning. Review Service Desk workloads, operating practices and resource utilisation to improve team performance and reduce burnout. Help rebuild team morale by creating clearer processes, responsibilities, performance measures and development pathways. Transform the support model for Head Office ...

continuous improvement. The Role You will: Own product analytics across key customer growth and revenue journeys. Analyse acquisition, conversion, activation, engagement, and retention performance to identify opportunities for improvement. Design, execute, and evaluate A/B and multivariate experiments to optimise the user experience. Define tracking requirements, success metrics … Amplitude, Mixpanel, Segment, or equivalent tools. Strong knowledge of experimentation methodologies, including A/B testing and statistical analysis. Excellent understanding of product performance metrics, including conversion, activation, engagement, retention, and churn. The ability to communicate complex findings clearly to both technical and non-technical audiences. A proactive ...

continuous improvement. The Role You will: Own product analytics across key customer growth and revenue journeys. Analyse acquisition, conversion, activation, engagement, and retention performance to identify opportunities for improvement. Design, execute, and evaluate A/B and multivariate experiments to optimise the user experience. Define tracking requirements, success metrics … Amplitude, Mixpanel, Segment, or equivalent tools. Strong knowledge of experimentation methodologies, including A/B testing and statistical analysis. Excellent understanding of product performance metrics, including conversion, activation, engagement, retention, and churn. The ability to communicate complex findings clearly to both technical and non-technical audiences. A proactive ...

commercially focused pricing and underwriting recommendations. This is a great opportunity for someone who enjoys getting beyond the numbers - understanding what is driving portfolio performance, challenging assumptions and using data to influence real commercial decisions. The business is entrepreneurial, agile and focused on making a positive impact across … analytics within the UK insurance market A strong understanding of commercial insurance, including the policy lifecycle, insurer/intermediary value chain and key performance metrics Experience developing robust pricing models using large and complex datasets Advanced Python, SQL and Excel skills, alongside experience with R, SAS or similar ...

standards, governance and adoption models.Drive the adoption of modern integration approaches, including API-led, event-driven and hybrid architectures.Use customer insight, usage data and performance metrics to inform prioritisation and investment decisions.Champion a product-led approach, ensuring the platform delivers measurable value for users and the wider organisation.Build … hybrid integration approaches.• Proven ability to identify, prioritise and deliver customer value through platform-led products and services, using data, user insight and performance measures to inform decisions.• Strong stakeholder engagement and influencing skills, with experience building relationships and securing commitment across senior technical, operational and business audiences.Desirable Criteria ...

solutions meet the defined user stories and acceptance criteria, and deliver a high-quality user experience.Perform data analysis on product usage, user behaviour, and performance metrics to identify trends, patterns, and insights that inform product iterations, feature prioritisation, and strategic decision-making.Provide ongoing support and guidance ...

ensure that we optimize resource allocation so that supply meets global demand and we leverage a follow the sun model where possible.Develop and implement performance metrics to drive efficiencies, reduce human error and operating expense across Operations.Lead, mentor and coach experienced network Engineers. Set out and progress individual … development plans across the team that are aligned to and supportive of the Vision for the team. Identify and constructively deal with any performance or training gaps across the team. Collaborate with others in TNS as “One Team” to help deliver our collective goals and lead a global mentality. ...

both web and app platforms, conduct robust tracking audits, and act as a trusted consultant to help partners measure their marketing and advertising performance accurately.In this collaborative and partner-facing role, you will work closely with data engineering, product, and the wider Solutions Analytics teams. You will play … part in our Analytics Hub initiative, enabling partners to share GA4 data for deep analysis and reporting. By defining, embedding, and routing critical metrics to internal datasets and downstream Looker reports, you will empower our partners with the high-quality, actionable data they need to make strategic, data-driven ...

service standards and contractual requirements. Working closely with operational managers, engineers and key stakeholders Dealing with complaints resolution Managing workflows, resolving escalated issues, monitoring performance and implementing Monitoring service delivery performance against KPIs and SLAs Managing quotations, work in progress and commercial administration processes The Housing Service Delivery … Knowledge of social housing repairs, maintenance or facilities management operations Experience handling customer complaints and service escalations Strong commercial awareness and understanding of operational performance metrics Advanced Excel and reporting skills Desirable Experience would include: Social housing or housing association maintenance contracts Reactive maintenance and planned preventative maintenance ...

experiences worldwide, including strategic partner events and Fever Originals.Lead multi-channel digital marketing campaigns across Meta (primary), Google, TikTok, and emerging platforms, ensuring consistent performance and strong ROI.Work closely with the Business Strategy and Growth Marketing teams to analyze performance, identify opportunities, and define strategies that maximize regional … digital entertainment marketing.Role based in Madrid.Who You Are8+ years of experience in digital and growth marketing, with deep expertise in Meta and strong performance across Google, TikTok, and other paid digital channels.Demonstrated ability to design and execute large-scale marketing strategies with measurable business impact.Highly analytical mindset, with strong ...

Investigate and resolve cash, securities and reconciliation exceptions. Support FX conversion processes and client account management activities. Produce and analyse operational management information and performance metrics. Contribute to process improvement, operational efficiency and regulatory change initiatives. Build strong relationships with both internal and external stakeholders to deliver a high ...

lead in investigating major delivery and organisational challenges, defining the long-term roadmap for how large-scale programs are executed. Oversee the health and performance of delivery across a portfolio of projects, finding ways to transform business operations through superior agile logic and lean processes. Lead high-level workshops … seeing the big picture and guiding how large, complex organisations handle delivery-led change and digital transformation. Proven track record of using delivery data, performance metrics, and research insights to influence the strategic decisions of top-level executive leaders. Extensive experience guiding the best ways to define ...

programmes.Communicate capacity and demand impacts clearly to stakeholders.Identify and recommend improvements to processes and procedures.Oversee all phases of projects within the product development lifecycle.Monitor performance metrics and provide regular progress reports.Collaborate with engineering teams to secure necessary resources.Ensure compliance with relevant regulations and standards.Conduct data analysis to support ...

standards and data quality requirements are consistently applied. Identify gaps in ownership, reporting, evidence, and accountability. Reporting & GovernanceProduce regular security incident reports, dashboards, and performance metrics. Monitor: Incident volumesResolution performanceSLA complianceEscalation trendsProvide reporting and updates into governance meetings and operational review forums. Essential Skills & ExperienceExperience within cyber security, service ...

statutory, maintenance and CAPEX programmes. Manage SAP role allocation, access controls and user training requirements. Develop automated reports aligned to business goals. Provide targeted performance information for stakeholders including the Site Director, Site Leadership Team and Engineering Managers. Liaise with external suppliers to support Computer Aided Engineering solutions. Support … experience. At least 5 years’ relevant industrial experience in asset management, maintenance systems or capital project execution. Strong knowledge of SAP PM and maintenance performance metrics, including OEE, MTBF and MTTR. Experience developing performance reports, automated reports or business intelligence tools. Well-developed IT skills, including Excel ...

difference. What you'll do The Operational Reporting Manager leads the delivery, governance and strategic evolution of reporting, dashboards and workflow solutions that underpin performance across Consumer Operations. The role enables insight driven decision making, strengthens regulatory and compliance outputs, and ensures operational leaders have the data, tools … workflow and operational data solutions, ensuring they are robust, scalable and aligned to the organisation's data infrastructure. Lead the development of digital performance dashboards, analysing channel containment and customer behaviour across IVR, chatbot and online self serve journeys. Manage the production of complaints and compliance reporting, ensuring outputs ...

combine technical leadership, service delivery, people management, customer engagement and pre-sales support. Responsibilities Lead and develop the technical team, including recruitment, mentoring and performance management. Oversee day-to-day service delivery, ensuring customer expectations and SLAs are consistently met. Manage team workloads and resource allocation across support … requirements. Act as a senior escalation point for complex technical and customer issues. Support technical discussions around solutions, projects and ongoing customer requirements. Monitor performance metrics and identify opportunities to improve processes and service quality. Work with senior management on future team structure, recruitment and technical development. Essential ...

lead in investigating major delivery and organisational challenges, defining the long-term roadmap for how large-scale programs are executed.Oversee the health and performance of delivery across a portfolio of projects, finding ways to transform business operations through superior agile logic and lean processes.Lead high-level workshops with executive … seeing the big picture and guiding how large, complex organisations handle delivery-led change and digital transformation.Proven track record of using delivery data, performance metrics, and research insights to influence the strategic decisions of top-level executive leaders.Extensive experience guiding the best ways to define and document delivery ...