1 to 25 of 57 Performance Metrics Jobs in the North of England

market-leading solution capabilities and business process best practices from its technologies around the world, Solera provides unsurpassed scale and strength with superior performance while delivering innovation to move the industry forward.**The Role** As the Team Manager for our Technical Customer Support team, you will play a vital … essential to driving the success of the company and aligning our efforts.By providing coaching and mentorship, you will support both individual and team performance, ensuring that we meet service standards and enhance customer satisfaction.**What You’ll Do****Key Responsibilities:*** **Team Leadership:** + Motivate your team by setting clear ...

drives process adherence, and ensures consistent delivery of high-quality services across the service ecosystem. The role is responsible for monitoring and reporting on performance, managing supplier accountability, identifying risks and opportunities, and implementing improvements to enhance efficiency and effectiveness. Through strong governance, stakeholder engagement, supplier performance management … Lead ensures the delivery of a seamless and customer-focused request fulfilment service. The role contributes to an improved end-user experience, enhanced operational performance, increased service quality, and the delivery of measurable business value across the organisation. Hybrid working: The places that you work from ...

effective product solutions. Key Responsibilities Apply appropriate business analysis and requirements management techniques based on context and complexity. Analyse user behaviour, customer feedback, and performance data to identify opportunities for product improvement. Collaborate with Product Managers, Designers, Developers, SMEs, and business stakeholders to define and deliver product features. Create … analysis into actionable recommendations that support incremental product improvements. Assist with user research activities including interviews, surveys, workshops, and usability testing. Monitor product performance metrics and identify areas for optimisation and continuous improvement. Communicate findings, options, and recommendations clearly to technical and non-technical stakeholders. Promote a user ...

from our Manchester location (Hybrid working available) Hours: Monday to Friday, 37.5 hours per week Salary: Competitive + uncapped commission + accelerators for over performance About BCN: At BCN we unite people and technology to enable organisations to fly. We believe people and organisations can achieve anything using technology … whitespace penetration through cross-sell and upsell strategies. Act as the commercial authority and single point of contact for all client account-related matters. Performance Strive to meet all Success Framework performance metrics to ensure target attainment. KPIs include sales target performance (in-month/ ...

integration, and cross-functional collaboration, the role ensures that all suppliers fulfil their incident management obligations, comply with agreed processes, and achieve contractual service performance targets. Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those … unspent criminal record check (known as Disclosure and Barring Service). Your role The SIAM Incident Management Team Leader is responsible for monitoring team performance, identifying trends and recurring issues, and driving continual service improvement initiatives that enhance service stability, operational resilience, and the end-user experience. By fostering ...

Responsibilities: Lead, mentor, and develop a team of sales professionals to achieve and revenue and growth objectives. Establish and manage to clear goals, performance metrics, to foster a high-performance culture. Provide strategic guidance in deal structuring, customer engagement, and contract negotiations. Promote a collaborative and results … with senior government stakeholders, procurement officials, and key decision-makers. Leverage partnerships with technology vendors and industry associations to strengthen market positioning. Financial & Business Performance Management: Assume responsibility for meeting revenue, margin, and pipeline targets. Deliver precise sales forecasts, pipeline analyses, and financial performance reports. Ensure effective management ...

Responsibilities: Lead, mentor, and develop a team of sales professionals to achieve and revenue and growth objectives. Establish and manage to clear goals, performance metrics, to foster a high-performance culture. Provide strategic guidance in deal structuring, customer engagement, and contract negotiations. Promote a collaborative and results … with senior government stakeholders, procurement officials, and key decision-makers. Leverage partnerships with technology vendors and industry associations to strengthen market positioning. Financial & Business Performance Management: Assume responsibility for meeting revenue, margin, and pipeline targets. Deliver precise sales forecasts, pipeline analyses, and financial performance reports. Ensure effective management ...

tools, and ways of working. Collaborate with teams to identify and implement AI-enabled solutions, automation opportunities, and productivity improvements. Monitor delivery and operational metrics, develop and maintain data-driven reporting and dashboards, and provide actionable insights, analysis, and recommendations to support informed decision-making. Analyze project, release, incident … enabled capabilities, operating models, or process changes as part of organizational transformation initiatives. Experience developing and presenting data-driven reporting, dashboards, KPIs, and performance metrics for technical and business stakeholders. Strong analytical, problem-solving, and decision-making skills, with the ability to interpret complex data sets and generate ...

industries, delivering exciting work that is defining our future and making an important societal impact in the communities we serve. Our people power our performance – we succeed when they do. With countless opportunities to collaborate, learn, and grow, the possibilities for excellence are as varied as every individual. Whether … translate business needs into technical specifications Guide Business ton ensure a robust environment Create detailed, high-level technical designs, prioritizing scalability, security, and performance Select optimal technologies, frameworks, and platforms for system development Offer technical guidance throughout the systems lifecycle Enforce best practices, design standards, and architectural principles Identify ...

delivery of modern Quality Engineering practices that embed testing within CI/CD pipelines and supports fast, reliable software delivery.Driving improvements across engineering performance metrics such as lead time, automation coverage, deployment frequency, change failure rate, and defect escape ratesChampioning shift-left practices including functional, performance, resilience … across web, mobile, API, and a Core Banking platform using technologies including Playwright, Appium, Selenium, C#, Java, Azure DevOps, CI/CD pipelines, Postman, performance testing tools, and monitoring platforms.Working closely with the engineering community to improve testability, observability, and quality throughout the software development lifecycle.Mentoring and supporting Quality ...

insights and dashboards that drive strategic decisions. Use predictive analytics to identify risks, opportunities, and future trends. Lead continuous improvement initiatives that enhance delivery performance and value. Coach and influence stakeholders on agile portfolio management and best practice. Work with leading tools including Power BI, Apptio, and Azure DevOps … following: Power BI, Apptio TargetProcess and Azure DevOps to develop reporting, dashboards and portfolio insights. Ability to manage and communicate dependencies, risks, performance metrics and delivery outcomes across multiple Agile Release Trains. A passion for continuous improvement , with experience facilitating Inspect & Adapt workshops and driving positive change. Excellent ...

delivery of modern Quality Engineering practices that embed testing within CI/CD pipelines and supports fast, reliable software delivery. Driving improvements across engineering performance metrics such as lead time, automation coverage, deployment frequency, change failure rate, and defect escape rates. Championing shift-left practices including functional, performance … across web, mobile, API, and a Core Banking platform using technologies including Playwright, Appium, Selenium, C#, Java, Azure DevOps, CI/CD pipelines, Postman, performance testing tools, and monitoring platforms. Working closely with the engineering community to improve testability, observability, and quality throughout the software development lifecycle. Mentoring ...

workstreams. Manage and improve Ticket Processing & Tracking across ITSM tools. Facilitate and execute regular stakeholder workshops. Produce and maintain management reports, dashboards and performance metrics using tools such as Power BI. Validate and analyse problem lists to identify trends, risks and data quality issues. Prepare reporting packs ...

Client Ownership & Account Growth: Take day-to-day responsibility for at least 2 live client accounts, driving overall client satisfaction and aligning product marketing performance directly with client business goals. App Store Optimisation (ASO): Optimise app store listings to improve visibility and conversion – conducting keyword research, writing copy, executing … champion the value of Apadmi’s Product Marketing services and proactively identify new opportunities to grow accounts. Reporting & Data Literacy: Monitoring and reporting on performance metrics, providing actionable insights and recommendations. Utilising mobile analytics tools (AppFollow, AppTweak, App Store Connect, Google Play Console) to turn data into actionable ...

provide measurable value. •Support agile ceremonies including sprint planning, backlog refinement, reviews, and retrospectives. •Make informed prioritisation decisions using data, user research, service performance metrics, and stakeholder feedback.User-Centred Service Design •Champion user-centred design principles throughout the product lifecycle. •Collaborate with User Researchers and Service Designers ...

best work. Job Summary As an Operations Controls Engineer within our Data Center Services Team, you'll play a key role in ensuring the performance, visibility and reliability of the critical infrastructure that powers the digital world. You'll work across a diverse portfolio of data centres, collaborating with … Centre Infrastructure Management (DCIM) platforms Support the implementation and validation of power circuit monitoring within Branch Circuit Monitoring (BCM) systems Validate and optimise infrastructure performance metrics, including Power Usage Effectiveness (PUE) and Water Usage Effectiveness (WUE) Troubleshoot and Improve System Performance Investigate and resolve data quality, integration ...

exciting opportunity to take ownership of websites, ecommerce platforms and digital growth initiatives, playing a key role in improving customer experience, optimising performance and supporting online sales growth. About the Role This is a varied and hands‐on role that combines three key areas: Ecommerce & Digital Trading … help manage and optimise ecommerce websites and online marketplaces, ensuring product content, merchandising and customer journeys are continually improved to maximise performance and sales. Technical Web Development & Infrastructure You’ll support website development, maintenance and optimisation, helping to manage hosting, domains, DNS, integrations and technical improvements across multiple websites ...

users Identify and mitigate risks proactively Ensure quality standards and successful adoption across teams Oversee the transition from implementation to steady-state operations Monitor performance metrics and service quality during stabilization phase Troubleshoot issues and optimize processes based on real-world performance Translate technical concepts ...

Measure and improve outcomes by defining KPIs such as registration conversion, attendance, engagement, session participation, attendee satisfaction, quality of experience, adoption quality and platform performance; analyse usage data, feedback and event insights to drive continuous improvement and demonstrate ROI. Lead supplier collaboration and integration alignment for attendee-facing technologies … capabilities. Strong stakeholder, supplier and customer success skills, combined with analytical decision-making and the ability to use data, feedback, adoption patterns and event performance metrics to drive continuous improvement and value realisation. To qualify for the role, you must have Relevant experience in product management, product ownership ...

Process Optimization Develop and implement data-driven solutions to enhance production efficiency, reduce waste, and improve product reliability. Contribute to the development of robust performance measurement frameworks across production areas. Cross-Functional Collaboration Work closely with electronics engineers, production teams, and quality assurance specialists to translate insights into tangible … . Strong proficiency in data analysis tools (e.g., Excel, Power BI, Python, MATLAB). Familiarity with electronics production environments and lifecycle stages. Experience with performance metrics, test coverage, and fault isolation strategies. Excellent communication and stakeholder engagement skills. #J-18808-Ljbffr ...

having a positive impact on the world through a culture built around safety, transparency, collaboration, and positive relationships. Our teams are fuelled by performance and expertise, leading the charge in innovation, efficiency and delivering world-class customer service. Be part of the journey. Role Overview and Responsibilities … General Manager for Bedlington Resisto rs, you'll play a critical role in driving operational excellence, ensuring compliance with industry standards, improving business performance, and fostering a culture of continuous improvement. By building strong relationships across all levels of the business, you'll drive continuous improvement, balancing quality, customer ...

gather insights and inform product decisions. Translate strategic objectives into clear product priorities and actionable delivery plans. Define product goals, success measures, and key performance indicators (KPIs). Identify opportunities to improve existing digital services and deliver measurable value. Product Ownership & Delivery Own, manage, and prioritise the product backlog … lifecycle. Use qualitative and quantitative evidence to guide product decisions. Apply Government Digital Service (GDS) standards and best practices where appropriate. Continuously assess product performance and identify opportunities for improvement. Ensure digital products deliver meaningful outcomes for users and the organisation. Essential Skills & Experience Proven experience as a Product ...

service delivery and operational outcomes. Driving large-scale organisational change across the region, building a data-driven culture and embedding responsible AI practices. Monitoring performance metrics and using data-driven insights to continuously optimise service quality and customer satisfaction. Acting as a key liaison to senior management … chips. Alongside a competitive salary, you'll enjoy: Private healthcare cover Annual bonus scheme based on both company and individual performance, with the ability to salary sacrifice into your pension Excellent salary sacrifice pension scheme - we'll contribute double what you do, up to a maximum ...

Gather, analyse and interpret data from multiple sources to support business and operational objectives. Develop and maintain dashboards, reports and visualisations to communicate key performance metrics. Perform data quality assessments, validation and cleansing activities. Identify trends, patterns and opportunities through quantitative analysis. Work with stakeholders to define reporting requirements ...

sickness, holidays, or unexpected absences. Step into the Field Manager role when required, ensuring continuity of leadership, operational oversight, and alignment with business objectives Performance & Quality Management Be accountable for achieving all set KPIs and SLAs, driving performance through regular reviews and continuous improvement. Monitor and report … performance metrics, identifying trends and implementing corrective actions where necessary. Ensure consistent quality control across work completed by engineers and subcontractors, both locally and internationally. Incident & Escalation Management Respond swiftly to high-priority incidents, coordinating resources to ensure timely resolution and minimal service disruption. Act as the first ...