26 to 50 of 66 Performance Metrics Jobs in the North of England

analytics. Key responsibilities include: Leading and overseeing the Customer Service team to ensure KPI and SLA targets are consistently achieved Monitoring and analysing performance using Zendesk reporting tools (response times, resolution times, CSAT, etc.) Managing and optimising Zendesk workflows and automations Troubleshooting Zendesk-related issues and liaising with technical … support when required Handling complex or escalated customer issues with professionalism and commercial awareness Producing performance reports and insights for senior leadership Using Zendesk analytics to recommend and implement service improvements Ensuring clear, compliant communication aligned to SOPs and regulatory standards Maintaining accurate documentation and data privacy compliance Exploring ...

teams to ensure build feasibility and compliance with standards. Produce detailed CAD drawings, bills of materials, and documentation for construction and installation. Validate network performance metrics through simulations and post-deployment testing. Collaborate with Design managers, and overseas departments throughout the project. Skills & Experience Strong understanding ...

design and manufacturability Market Intelligence & Growth Initiatives Monitor market trends and competitor activity Represent the business at trade shows, conferences, and industry events Performance Metrics Achieve annual sales target of 1-3 million (aligned to business strategy) Deliver minimum 10% year-on-year growth within assigned accounts Secure ...

language model architectures, helping drive and execute Fastino's research roadmap Optimize Fastino's multimodal models to improve response quality, instruction adherence, and overall performance metrics Architect data processing pipelines, implementing filtering, balancing, and captioning systems to ensure training data quality across diverse content categories Implement reinforcement learning ...

language model architectures, helping drive and execute Fastino's research roadmap Optimize Fastino's multimodal models to improve response quality, instruction adherence, and overall performance metrics Architect data processing pipelines, implementing filtering, balancing, and captioning systems to ensure training data quality across diverse content categories Implement reinforcement learning ...

language model architectures, helping drive and execute Fastino's research roadmap Optimize Fastino's multimodal models to improve response quality, instruction adherence, and overall performance metrics Architect data processing pipelines, implementing filtering, balancing, and captioning systems to ensure training data quality across diverse content categories Implement reinforcement learning ...

language model architectures, helping drive and execute Fastino's research roadmap Optimize Fastino's multimodal models to improve response quality, instruction adherence, and overall performance metrics Architect data processing pipelines, implementing filtering, balancing, and captioning systems to ensure training data quality across diverse content categories Implement reinforcement learning ...

language model architectures, helping drive and execute Fastino's research roadmap Optimize Fastino's multimodal models to improve response quality, instruction adherence, and overall performance metrics Architect data processing pipelines, implementing filtering, balancing, and captioning systems to ensure training data quality across diverse content categories Implement reinforcement learning ...

govern product documentation, including user guides, release notes, training materials, and technical documentation, ensuring consistency and adoption across the organisation. * Analyse product usage data, performance metrics, and customer feedback to identify improvement opportunities, validate roadmap priorities, and continuously optimise platform value. * Lead and support go-to-market ...

insights that influence product, marketing, and operational decisions. Support the design, implementation, and measurement of new product features with robust tracking and well-defined performance metrics. Identify opportunities to streamline and automate data processes to improve efficiency and consistency. Collaborate closely with product, engineering, and other stakeholders, using data ...

robust infrastructure engineering. We've enabled global e-commerce brands to drive higher conversions, better product discovery, and personalized shopping experiences—delivering enterprise-grade performance with measurable ROI. We are looking for an Assistant Manager – Customer Success to support our merchants in driving product adoption, engagement, and growth across … each customer's business objectives and KPIs to align Netcore Unbxd solutions with their growth goals. Conduct regular Executive Business Reviews (EBRs) to present performance metrics, ROI analysis, and strategic recommendations to senior stakeholders. Retention & Growth Proactively monitor customer health scores and usage metrics to identify churn ...

robust infrastructure engineering. We've enabled global e-commerce brands to drive higher conversions, better product discovery, and personalized shopping experiences—delivering enterprise-grade performance with measurable ROI. We are looking for an Assistant Manager – Customer Success to support our merchants in driving product adoption, engagement, and growth across … each customer's business objectives and KPIs to align Netcore Unbxd solutions with their growth goals. Conduct regular Executive Business Reviews (EBRs) to present performance metrics, ROI analysis, and strategic recommendations to senior stakeholders. Retention & Growth Proactively monitor customer health scores and usage metrics to identify churn ...

robust infrastructure engineering. We've enabled global e-commerce brands to drive higher conversions, better product discovery, and personalized shopping experiences—delivering enterprise-grade performance with measurable ROI. We are looking for an Assistant Manager – Customer Success to support our merchants in driving product adoption, engagement, and growth across … each customer's business objectives and KPIs to align Netcore Unbxd solutions with their growth goals. Conduct regular Executive Business Reviews (EBRs) to present performance metrics, ROI analysis, and strategic recommendations to senior stakeholders. Retention & Growth Proactively monitor customer health scores and usage metrics to identify churn ...

robust infrastructure engineering. We've enabled global e-commerce brands to drive higher conversions, better product discovery, and personalized shopping experiences—delivering enterprise-grade performance with measurable ROI. We are looking for an Assistant Manager – Customer Success to support our merchants in driving product adoption, engagement, and growth across … each customer's business objectives and KPIs to align Netcore Unbxd solutions with their growth goals. Conduct regular Executive Business Reviews (EBRs) to present performance metrics, ROI analysis, and strategic recommendations to senior stakeholders. Retention & Growth Proactively monitor customer health scores and usage metrics to identify churn ...

robust infrastructure engineering. We've enabled global e-commerce brands to drive higher conversions, better product discovery, and personalized shopping experiences—delivering enterprise-grade performance with measurable ROI. We are looking for an Assistant Manager – Customer Success to support our merchants in driving product adoption, engagement, and growth across … each customer's business objectives and KPIs to align Netcore Unbxd solutions with their growth goals. Conduct regular Executive Business Reviews (EBRs) to present performance metrics, ROI analysis, and strategic recommendations to senior stakeholders. Retention & Growth Proactively monitor customer health scores and usage metrics to identify churn ...

robust infrastructure engineering. We've enabled global e-commerce brands to drive higher conversions, better product discovery, and personalized shopping experiences—delivering enterprise-grade performance with measurable ROI. We are looking for an Assistant Manager – Customer Success to support our merchants in driving product adoption, engagement, and growth across … each customer's business objectives and KPIs to align Netcore Unbxd solutions with their growth goals. Conduct regular Executive Business Reviews (EBRs) to present performance metrics, ROI analysis, and strategic recommendations to senior stakeholders. Retention & Growth Proactively monitor customer health scores and usage metrics to identify churn ...

line managing a team of 1 report, the Senior Finance Manager will occupy a broad, end-to-end responsibility for financial integrity, performance management, and decision support. Duties: Lead annual budget and periodic reforecast processes Oversee monthly, quarterly, and annual close processes Ensure accurate and timely preparation of Income … financial models and scenarios Prepare monthly management packs with insights and commentary Analyse variances vs budget, forecast, and prior periods Track KPIs and financial performance metrics Act as finance partner to department heads and leadership Provide financial guidance on investments, pricing, and cost control Translate financial data into ...

systems to support business objectives. Collaborate with cross-functional teams to ensure a seamless customer journey. Monitor and report on key CRM performance metrics and campaign effectiveness. Provide insights and recommendations for improving customer communication. Manage and segment customer databases to target specific audiences effectively. Stay updated ...

services. Build rapport with potential customers and develop a deep understanding of their needs. Meet or exceed weekly and monthly sales targets and performance metrics. Maintain accurate records of customer interactions and transactions in our CRM system. Collaborate with the wider sales and support team to ensure an excellent ...

services. Build rapport with potential customers and develop a deep understanding of their needs. Meet or exceed weekly and monthly sales targets and performance metrics. Maintain accurate records of customer interactions and transactions in our CRM system. Collaborate with the wider sales and support team to ensure an excellent ...

services. Build rapport with potential customers and develop a deep understanding of their needs. Meet or exceed weekly and monthly sales targets and performance metrics. Maintain accurate records of customer interactions and transactions in our CRM system. Collaborate with the wider sales and support team to ensure an excellent ...

efficiently. Key Areas of Responsibility Lead/recruit/develop NOC & SOC teams, including analysts, engineers, and managers. Demonstrated ability to motivate teams, drive performance, and manage under pressure. Oversee continuous monitoring, ensuring network performance and resolution of issues. Develop and lead SOC incident response playbooks, manage critical … operational goals and align NOC & SOC strategies with wider IT and business objectives. Budget planning & vendor procurement to ensure cost-efficiency. Produce and present performance metrics to senior leadership. Implement and optimise monitoring, detection, and investigative tools (SIEM, etc.) Ideal Experience C5yrs+ years in either (or both) network ...

role where you’ll take ownership of an already established but still evolving team, giving you the chance to shape the strategy, execution, and performance from the ground up. The function launched in June 2025 and currently consists of three SDRs, and now the business is looking … Assess the current SDR structure, processes, and tooling, implementing improvements where needed. • Design and execute targeted outbound campaigns, plays, and account-based strategies. • Own performance metrics, forecasting, and reporting for SDR output. • Create a culture of high accountability, high energy, and continuous improvement. • Work closely with sales ...

software suppliers and contracts Build strong relationships with senior internal stakeholders and strategic vendors Develop and manage SRM frameworks, SLAs, KPIs, and performance metrics Manage contracts across the full lifecycle, including renewals and re-competition Work closely with international procurement teams to align SRM approach and upskill colleagues … qualified or studying towards MCIPS Proven experience managing senior stakeholders and strategic IT/software vendors Strong knowledge of contracts, contract law, SLAs, and performance management Excellent communication, influencing, and stakeholder management skills Collaborative, credible, and confident working at management level. Benefits Competitive salary & bonus scheme Pension scheme Flexible ...

incident response, capacity and change management Client Delivery : repeatable enterprise onboarding, implementation governance, documentation, handover into BAU Service Delivery : proactive support model, SLAs, escalations, performance metrics, customer confidence What success looks like (early): Clear accountability across the customer lifecycle Reduced escalations and improved operational predictability More consistent onboarding ...