The Head of Technology Operation will be key to ensuring our hub support can serve the business and will be responsible for the performance of the service desk, ensuring we are meeting the business need and achieving core targets and KPI's. You will drive continuous improvement and work … Service desk and system management (maintenance, support, small change, system administration including 1st & 2nd line support and IT Field engineering teams). Analyse the performance of Service Desk activities to identify any problem areas. Manage and coordinate the escalation of urgent and complicated support issues to the correct IT … teams. Establish new and report on existing progress reports and performancemetrics to measure IT effectiveness and productivity. Provide first call support for user or site issues to include applications, desktop, and hardware devices. What We're Looking For: Ability to assist in strategic planning, results-based management More ❯
Hull, North Humberside, North East, United Kingdom
Ad Warrior
s. Manage daily tasks driven by the system as well as other ad hoc tasks assigned within agreed SLA's. Monitor and manage supplier performancemetrics, breaches, and cancellations on a day-to-day basis. Build and nurture relationships within the repair network to ensure seamless customer repairs. … to the Line Manager and the Management Team. Assist with requested for departmental, regional or client analysis and management. Liaise with designated Regional Network Performance Analyst and Regional Network Controller and any other departments for assistance and resolution. Work towards achieving set daily/monthly/annual targets provided … Manager. Assist with other Co-Ordinator's caseload as and when requested to ensure full-service provision. Attend daily buzz calls to discuss regional performance, outstanding allocations, and any other region- related issues. Skills and Qualifications Experience working within the Repair/Insurance industry is desirable. Prior experience within More ❯
technical domains. Key job responsibilities • Own business strategy and implementation across Europe. • Own program coordination across technology, operations, and product stakeholders. • Launch products, monitor performancemetrics, and report on the status of key objectives that affect deliverables. • Use data to understand operational challenges and create continuous improvement initiatives. … our people to get packages to their destination - quickly, conveniently and sustainably. BASIC QUALIFICATIONS 1. Experience in product management 2. Experience using data and metrics to determine and drive improvements 3. Experience owning product strategy, end to end delivery, and communicating results to senior leadership PREFERRED QUALIFICATIONS 1. Master More ❯
and update project management tools and systems Support the preparation of reports and presentations for senior management Support the collection and reporting of project performancemetrics Requirements A minimum of 3 years PMO experience Ability to work effectively under pressure Strong written and verbal communication Ability to run More ❯
and update project management tools and systems Support the preparation of reports and presentations for senior management Support the collection and reporting of project performancemetrics Requirements A minimum of 3 years PMO experience Ability to work effectively under pressure Strong written and verbal communication Ability to run More ❯
for EV charger installation, maintenance SOPs, and technical documentation. Implement tracking systems and KPIs to monitor EV charger uptime, utilization, maintenance costs, and overall performance metrics. Oversee global budgets for EV charger installation, maintenance, and repair activities, optimizing costs while ensuring high-quality service. Collaborate with procurement and stakeholders More ❯
Altrincham, Greater Manchester, United Kingdom Hybrid / WFH Options
Lorien
A/B and multivariate testing. Collaborate with digital, UX, content and development teams to deliver conversion-focused enhancements. Monitor and report on key performancemetrics, providing actionable insights to stakeholders. Own the roadmap for digital optimisation initiatives, ensuring alignment with broader business goals. Ideal Candidate: Strong experience … in digital optimisation, CRO, or personalisation roles. Proficient in Google Analytics and other data analysis tools to interpret user behaviour and performance trends. Hands-on experience with conversion and optimisation platforms (e.g. Dynamic Yield, Optimizely, Adobe Target, etc.). A data-driven mindset with the ability to translate insights … though not essential. Excellent communication and stakeholder management skills. This is a fantastic opportunity for someone who thrives on using data to drive digital performance and wants to make a tangible impact on customer experience. Interested? Contact Gary Wale at gary.wale@lorienglobal.com to find out more or to apply. More ❯
Bury, Greater Manchester, United Kingdom Hybrid / WFH Options
Lorien
A/B and multivariate testing. Collaborate with digital, UX, content and development teams to deliver conversion-focused enhancements. Monitor and report on key performancemetrics, providing actionable insights to stakeholders. Own the roadmap for digital optimisation initiatives, ensuring alignment with broader business goals. Ideal Candidate: Strong experience … in digital optimisation, CRO, or personalisation roles. Proficient in Google Analytics and other data analysis tools to interpret user behaviour and performance trends. Hands-on experience with conversion and optimisation platforms (e.g. Dynamic Yield, Optimizely, Adobe Target, etc.). A data-driven mindset with the ability to translate insights … though not essential. Excellent communication and stakeholder management skills. This is a fantastic opportunity for someone who thrives on using data to drive digital performance and wants to make a tangible impact on customer experience. Interested? Contact Gary Wale at gary.wale@lorienglobal.com to find out more or to apply. More ❯
leeds, west yorkshire, yorkshire and the humber, United Kingdom Hybrid / WFH Options
Lorien
A/B and multivariate testing. Collaborate with digital, UX, content and development teams to deliver conversion-focused enhancements. Monitor and report on key performancemetrics, providing actionable insights to stakeholders. Own the roadmap for digital optimisation initiatives, ensuring alignment with broader business goals. Ideal Candidate: Strong experience … in digital optimisation, CRO, or personalisation roles. Proficient in Google Analytics and other data analysis tools to interpret user behaviour and performance trends. Hands-on experience with conversion and optimisation platforms (e.g. Dynamic Yield, Optimizely, Adobe Target, etc.). A data-driven mindset with the ability to translate insights … though not essential. Excellent communication and stakeholder management skills. This is a fantastic opportunity for someone who thrives on using data to drive digital performance and wants to make a tangible impact on customer experience. Interested? Contact Gary Wale at gary.wale@lorienglobal.com to find out more or to apply. More ❯
greater manchester, north west england, United Kingdom Hybrid / WFH Options
Lorien
A/B and multivariate testing. Collaborate with digital, UX, content and development teams to deliver conversion-focused enhancements. Monitor and report on key performancemetrics, providing actionable insights to stakeholders. Own the roadmap for digital optimisation initiatives, ensuring alignment with broader business goals. Ideal Candidate: Strong experience … in digital optimisation, CRO, or personalisation roles. Proficient in Google Analytics and other data analysis tools to interpret user behaviour and performance trends. Hands-on experience with conversion and optimisation platforms (e.g. Dynamic Yield, Optimizely, Adobe Target, etc.). A data-driven mindset with the ability to translate insights … though not essential. Excellent communication and stakeholder management skills. This is a fantastic opportunity for someone who thrives on using data to drive digital performance and wants to make a tangible impact on customer experience. Interested? Contact Gary Wale at gary.wale@lorienglobal.com to find out more or to apply. More ❯
bolton, greater manchester, north west england, United Kingdom Hybrid / WFH Options
Lorien
A/B and multivariate testing. Collaborate with digital, UX, content and development teams to deliver conversion-focused enhancements. Monitor and report on key performancemetrics, providing actionable insights to stakeholders. Own the roadmap for digital optimisation initiatives, ensuring alignment with broader business goals. Ideal Candidate: Strong experience … in digital optimisation, CRO, or personalisation roles. Proficient in Google Analytics and other data analysis tools to interpret user behaviour and performance trends. Hands-on experience with conversion and optimisation platforms (e.g. Dynamic Yield, Optimizely, Adobe Target, etc.). A data-driven mindset with the ability to translate insights … though not essential. Excellent communication and stakeholder management skills. This is a fantastic opportunity for someone who thrives on using data to drive digital performance and wants to make a tangible impact on customer experience. Interested? Contact Gary Wale at gary.wale@lorienglobal.com to find out more or to apply. More ❯
ashton-under-lyne, north west england, United Kingdom Hybrid / WFH Options
Lorien
A/B and multivariate testing. Collaborate with digital, UX, content and development teams to deliver conversion-focused enhancements. Monitor and report on key performancemetrics, providing actionable insights to stakeholders. Own the roadmap for digital optimisation initiatives, ensuring alignment with broader business goals. Ideal Candidate: Strong experience … in digital optimisation, CRO, or personalisation roles. Proficient in Google Analytics and other data analysis tools to interpret user behaviour and performance trends. Hands-on experience with conversion and optimisation platforms (e.g. Dynamic Yield, Optimizely, Adobe Target, etc.). A data-driven mindset with the ability to translate insights … though not essential. Excellent communication and stakeholder management skills. This is a fantastic opportunity for someone who thrives on using data to drive digital performance and wants to make a tangible impact on customer experience. Interested? Contact Gary Wale at gary.wale@lorienglobal.com to find out more or to apply. More ❯
manchester, north west england, United Kingdom Hybrid / WFH Options
Boshhh Group
in the office, 1 remote) , giving you the best of both worlds – a vibrant creative space with built-in flexibility. We are seeking a performance-driven Paid Social Advertising Lead with a strong track record of driving app installs for B2C brands . In this role, you'll help … Meta, TikTok, Snapchat, and YouTube. Manage campaign budgets, bid strategies, and audience targeting to meet app install and CPA/CPI goals. Analyze campaign performance and provide actionable insights to improve ROAS, LTV, and retention. Collaborate with the creative team to develop and test high-performing ad creatives, including … static, video, UGC, and motion graphics. Develop a structured A/B testing strategy across audiences, placements, messaging, and creatives. Report on performancemetrics and funnel data to inform broader app growth strategies. Stay current with social platform updates, ad policies, and best practices in mobile user acquisition. More ❯
Mentoring two engineers and demonstrating best practices Option to introduce lightweight ITIL-aligned processes Support the IT Manager with Standard Operating Procedures (SOPs) and performancemetrics that will endure after contract end. Act as the escalation point for Dynamics365, Windows and O365 issues Triage SQL queries. Key responsibilities … fix requests. Process design & documentation With guidance from IT Manager to create/maintain SOPs and knowledge-base articles for the top20 recurring issues. Metrics & reporting establish dashboards for backlog age, first-touch fix%, reopen%, SLA compliance; present weekly to the HeadofIT. Continuous improvement run root-cause analysis, trend …/Help Desk (200500 seats). Demonstrable Dynamics365 F&O incident resolution. Strong Transact-SQL : ability to write and optimise queries and perform basic performance tuning. Hands-on support of Microsoft 365, Windows10/11, networking fundamentals. Proven track record drafting SOPs, defining SLAs/KPIs and driving adoption. More ❯
aspects of SEO Work with developers to ensure that website code is optimised for search engines and that best practices are followed Monitor website performancemetrics and use data to make data-driven decisions Stay up-to-date with the latest trends and best practices in technical SEO More ❯
aspects of SEO Work with developers to ensure that website code is optimised for search engines and that best practices are followed Monitor website performancemetrics and use data to make data-driven decisions Stay up-to-date with the latest trends and best practices in technical SEO More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Central Employment Agency (North East) Limited
aspects of SEO Work with developers to ensure that website code is optimised for search engines and that best practices are followed Monitor website performancemetrics and use data to make data-driven decisions Stay up-to-date with the latest trends and best practices in technical SEO More ❯
sunderland, tyne and wear, north east england, united kingdom
Central Employment Agency (North East) Limited
aspects of SEO Work with developers to ensure that website code is optimised for search engines and that best practices are followed Monitor website performancemetrics and use data to make data-driven decisions Stay up-to-date with the latest trends and best practices in technical SEO More ❯
resolving any challenges that arise. Oversee project financials, including budgeting, forecasting, and tracking revenue, ensuring cost-effective delivery strategies. Track and report on key performancemetrics to ensure continuous improvement in project execution. Support the development of junior project managers and contribute to refining best practices and tools More ❯
resolving any challenges that arise. Oversee project financials, including budgeting, forecasting, and tracking revenue, ensuring cost-effective delivery strategies. Track and report on key performancemetrics to ensure continuous improvement in project execution. Support the development of junior project managers and contribute to refining best practices and tools More ❯
Newcastle Upon Tyne, Tyne And Wear, United Kingdom
TEKsystems, Inc
by encouraging experimentation, feedback, and learning. Work closely with stakeholders to ensure alignment and understanding of agile processes and benefits. Establish and track key performancemetrics to measure the success of agile implementation and identify areas for improvement. Essential Skills Proven experience as an Agile Coach or similar More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
William Hill PLC
we educate and upskill the entire group on these new processes. Continuous Improvement, gathering feedback and refining planning processes based on lessons learned and performancemetrics whilst staying informed about industry best practices in capacity and agile planning. Driving and translating the PI Planning outcomes into JIRA roadmaps More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
Tunstall Healthcare (UK) Ltd
Sharing best practice and knowledge internally for innovative sales techniques, Contributing to the overall growth and quality of the Regional Commercial team, Monitoring sales performancemetrics on a regular basis; preparing and providing weekly, monthly, quarterly, and annual account reports and forecasts to management, Taking part in monthly More ❯
Stockport, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
Tunstall Healthcare (UK) Ltd
Sharing best practice and knowledge internally for innovative sales techniques, Contributing to the overall growth and quality of the Regional Commercial team, Monitoring sales performancemetrics on a regular basis; preparing and providing weekly, monthly, quarterly, and annual account reports and forecasts to management, Taking part in monthly More ❯
experience in B2B sales or a strong background in the property industry, with a track record of success. Familiarity with CRM software and sales performance metrics. Experience in driving business growth and achieving revenue targets. Confidence in presenting new technology to clients. Strong stakeholder management skills. Self-motivated with More ❯