51 to 75 of 78 Performance Metrics Jobs in the North of England

maintain rigorous quality control standards for EV charger installation, maintenance SOPs, and technical documentation. • Implement tracking systems and KPIs to monitor EV charger uptime, utilization, maintenance costs, and overall performance metrics. • Oversee global budgets for EV charger installation, maintenance, and repair activities, optimizing costs while ensuring high-quality service. • Collaborate with procurement and stakeholders to establish and manage vendor More ❯

and non-technical audiences. Direct the identification and evaluation of key human-related cybersecurity risks, driving institution-wide initiatives to address behavioural vulnerabilities and promote secure working practices, using metrics and feedback mechanisms to inform programme improvements and executive reporting. Collaborate closely with the Deputy CISO and security leadership to shape strategic direction, enhance service integration, and foster a … and implementing policy frameworks, including reference architectures, detailed technical controls and supporting awareness and guidance, to ensure efficient, consistent operations. Experience in designing and reporting on KPIs, SLAs, and performance metrics to monitor compliance, drive continual improvement, and provide visibility to senior leadership. Expertise in risk management, acting as a senior point of escalation and coordination, ensuring effective … goals. Strong technical background in security architecture, with hands-on experience using industry-standard tools and platforms. Capability to manage outsourced testing, aligning partner activities with internal goals, setting performance expectations, and maintaining quality service delivery. Strategic thinking and planning ability, including the development of technical roadmaps, risk mitigation strategies, and resource alignment for both BAU and project work. More ❯

a key, office-based role; a standalone function overseeing and developing IT infrastructure across a network of UK manufacturing sites. The IT Manager will ensure the security, reliability, and performance of systems, while supporting wider technology initiatives. The role combines hands-on technical expertise with strong project management skills and a collaborative mindset. You’ll be central to delivering … to support cross-site collaboration Own cybersecurity governance in partnership with external providers Act as primary lead for GDPR compliance and data governance Define, measure, and report on IT performance metrics (uptime, efficiency, user satisfaction, etc.) Build and support internal IT capability; coach and develop team members as required Deliver projects on time and within scope, coordinating closely More ❯

a key, office-based role; a standalone function overseeing and developing IT infrastructure across a network of UK manufacturing sites. The IT Manager will ensure the security, reliability, and performance of systems, while supporting wider technology initiatives. The role combines hands-on technical expertise with strong project management skills and a collaborative mindset. Youll be central to delivering innovation … to support cross-site collaboration Own cybersecurity governance in partnership with external providers Act as primary lead for GDPR compliance and data governance Define, measure, and report on IT performance metrics (uptime, efficiency, user satisfaction, etc.) Build and support internal IT capability; coach and develop team members as required Deliver projects on time and within scope, coordinating closely More ❯

leadership skills, a passion for sales, and the ability to communicate effectively with diverse clients. As a Sales Manager, you will be responsible for developing sales strategies, managing team performance, and ensuring exceptional customer service. Key Responsibilities : Sales Strategy and Planning: Develop and implement strategic sales plans that align with the overall business objectives. Analyse market trends, competitor activities … key customers to ensure satisfaction and uncover new business opportunities. Sales Execution: Oversee the day-to-day sales operations, ensuring effective execution of sales strategies. Monitor and analyse sales performance metrics to identify areas for improvement and take corrective actions as needed. Collaborate with cross-functional teams to ensure seamless delivery of products and services to our customers. More ❯

Using insights from Illume, Luna (via PowerBI), Client NPS, and other data sources to identify opportunities to enhance people capability in line with business objectives. Fostering an inclusive, high-performance culture by championing fair and consistent experiences, using data and performance metrics to identify trends, forecast talent needs, and guide workforce planning across the region. Lead and … through initiatives and feedback channels. Drive ANDi growth through meaningful career development, recognition, and reward initiatives. Lead local succession planning to identify and prepare high-potential talent, and manage performance processes that align individual goals with business objectives. Provide expert guidance to regional leadership teams on people policies, handbooks, and employment law. Support and upskill line managers to make More ❯

IT ticketing processes Develop and maintain a centralised knowledge base Identify and implement process improvements across service workflows Deliver training and support to IT teams on best practices Analyse performance metrics and drive service enhancements Collaborate with cross-functional teams to resolve recurring issues Ideal Candidate Will Have: Strong experience with Service Delivery and knowledge management systems Experience More ❯

principles, methodologies, and tools. Familiarity with Microsoft DevOps Boards is desirable, as is experience working with clients in regulated industries. You will be confident in analysing project workloads and performance metrics, producing clear, actionable reports for a range of stakeholders. A strong grasp of risk assessment and the ability to coordinate risk management activities across projects is essential. More ❯

presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues promptly and effectively Maintain accurate records of client More ❯

presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues promptly and effectively Maintain accurate records of client More ❯

presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues promptly and effectively Maintain accurate records of client More ❯

presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues promptly and effectively Maintain accurate records of client More ❯

presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues promptly and effectively Maintain accurate records of client More ❯

presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues promptly and effectively Maintain accurate records of client More ❯

presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues promptly and effectively Maintain accurate records of client More ❯

presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues promptly and effectively Maintain accurate records of client More ❯

presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues promptly and effectively Maintain accurate records of client More ❯

sustainable luxury for customers, driving industry change and championing our communities. JOB PURPOSE As the IT Operations Manager GN&I atBurberry,you will manage the day-to-day operational performance of IT services across our global network & Infrastructure environment. This role is responsible for coordinating activities across multiple third-party suppliers and ensuring smooth service delivery in line with … based in our Queen Street, Leeds office. RESPONSIBILITIES Coordinate and manage daily IT operations across multiple third-party vendors, ensuring services are delivered in line with contractual SLAs and performance expectations Act as the central point for operational coordination, incident escalation, and service issue resolution between vendors, internal teams, and stakeholders Lead regular service review meetings with suppliers, track … KPIs, and drive continuous improvement initiatives to optimize vendor performance Oversee and facilitate demand planning for internal engineering resources, ensuring adequate capacity to support operational workloads and IT projects Work with delivery and project management teams to align resource availability with upcoming workstreams and service priorities Maintain robust ITSM processes (incident, problem, change, request) and ensure tickets are resolved More ❯

and client management teams to ensure our clients receive the best candidates, while candidates benefit from your guidance and expertise throughout the hiring journey. This is a client-facing, performance-driven role where you'll be expected to manage candidate pipelines, develop and nurture relationships, and contribute to the overall recruitment strategy. You'll be at the heart of … informed on the latest trends within the tech industry, sharing market intelligence with clients and candidates. Actively contribute to recruitment strategies, ensuring a steady flow of high-quality candidates. Performance Metrics & Reporting: Deliver consistent results by meeting personal KPIs and contributing to team goals. Regularly report on your progress, challenges, and any opportunities for process improvement. Candidate Experience More ❯

bring game-changing products to life. ? Champion the voice of the customer in every product decision. ? Lead go-to-market strategies , ensuring successful product launches and revenue impact. ? Monitor performance metrics to optimize and refine category KPIs. ? Build strong relationships with internal and external stakeholders , shaping partnerships for success. ? Stay ahead of the curve by driving innovation and More ❯

understanding of cyber risks and insurance solutions. Represent the company at industry events, conferences, and forums to promote our cyber capabilities and thought leadership. Monitor and report on regional performance metrics, identifying opportunities for growth and improvement. About You Holding/working towards one of the Chartered Insurance Institute Qualifications: Dip CII/Cert CII Educated to A More ❯

the primary point of contact for enterprise clients, addressing their needs and concerns. Build and maintain strong, long-term relationships with clients. Conduct regular client meetings to review service performance and discuss improvement opportunities. Technical Expertise Maintain a deep understanding of the company's data backup solutions and technologies. Create and maintain customer documentation including High Level Design. Collaborate … with technical teams to resolve complex client issues. Stay up-to-date with industry trends and advancements in data backup technologies. Service Quality and Improvement Monitor service delivery performance metrics and implement improvement initiatives. Develop and implement service level agreements (SLAs) and key performance indicators (KPIs). Conduct root cause analysis for service delivery issues and implement More ❯

notes, statuses, and contact records. Work collaboratively with SEO, PR, and marketing teams to ensure consistent messaging and smooth handovers from sales to delivery. Track and report on sales performance metrics, including pipeline health, conversion rates, deal values, and velocity. Support the creation and improvement of sales enablement materials, including proposal templates, pitch decks, and case study resources. More ❯

policies have changed significantly in recent years, most companies have long recognised the importance job satisfaction plays in retaining staff. Employers providing employees with a defined career path, clear performance metrics and support to assist their professional growth certainly experience less attrition than their competitors. However, a factor that many employers undervalue is the role that a forward More ❯

hear from you! As Sales Manager, you’ll play a pivotal role in leading and shaping online sales strategies. You’ll work with cutting-edge AI tools to drive performance, increase conversions, and optimise every stage of the customer journey. This is a UK home-based role offering a competitive salary of up to £45k plus bonus structure and … interest to you, please apply online. Role of Travel Sales Manager: Lead, mentor, and grow a remote sales team. Develop and execute data-driven strategies using AI insights. Analyse performance metrics and continuously optimise workflows. Identify new sales opportunities and drive growth. Collaborate with marketing, product, and tech to enhance the sales funnel. Bring innovation, energy, and drive More ❯