Quality Assurance Manager £40,000 OTE Manchester Account Management
- Location
- Manchester, England, United Kingdom
processes, analysing the data and trends to ensure that quality standards are consistently met across projects and departments and identifying and implementing relevant process improvements. Your time will be mainly focused on the Client Retention department however your main objectives and time allocation will be dependent on department … inbox to ensure timely and effective responses and action taken Tracking and analysing data and trends to inform strategic decisions that improve the retention process and overall client journey Optimising CRM system performance through thorough verification, testing, and reporting before and after software installations, updates or upgrades Establishing measurable ...