101 to 120 of 120 Support Engineer Jobs in the North of England

Join our growing dynamic Peak Networks IT Helpdesk team, dedicated to delivering exceptional service and support to our expanding customer base. As an IT Managed Service Provider, Peak offer a fantastic environment to grow and learn about various technologies. This office-based role focuses on resolving cases remotely and … onsite when necessary, allowing you to develop your skills continuously. Salary: £30,000-£35,000 depending on experience. Key Responsibilities: Provide support for Microsoft and related IT or network-based solutions in both virtualized (Hyper-V preferred, VMWare) and physical hardware deployments. Manage and resolve 1st, 2nd, and 3rd … times. Effectively manage your time, ensuring expectations are met and communicated clearly. Requirements: 18-24 months of experience in a busy and dynamic IT support environment with the following technologies: Apple Mac proficient (Highly desirable) Windows Server (2012, 2016, 2019, 2022) Active Directory Virtualization (Hyper-V and VMWare) Office more »

Role: Senior Technical Support Location: Cheshire/Crewe Salary: £35,000 - £40,000 Industry: Managed Services Benefits: 28 days Holiday, car allowance and pension Are you ready to elevate your career in IT support? We're on the lookout for a Senior Technical Support champion to join … revel in the convenience of free parking. * Embrace a generous 28 days of annual leave to recharge and explore. Your Responsibilities: * Collaborate with and support our dynamic team, fostering a culture of success. * Harness your expertise to diagnose and resolve software and hardware issues, whether through remote networking or … client site visits. * Deliver top-tier customer care, ensuring efficient problem resolution and maintaining clear communication with clients. * Provide 1st and 2nd line helpdesk support across various technical domains, including hardware, software, audio-visual, and telephone equipment. * Embrace flexibility by tackling additional duties as needed, rising to meet evolving more »

and when the business needs so a full UK License and access to a car is a must. Key Responsibilities: ** Provide 2nd line technical support via phone, email, and face-to-face for internal and external customers. ** Record all support requests in service desk system and ensure timely … resolution within SLA. ** Support 1st line technicians, be an escalation point, offer advice, and teach when necessary. ** Prepare and configure new equipment, including PCs, laptops, routers, servers, and network switches. ** Communicate with third-party suppliers to ensure service delivery. ** Proactively monitor and update IT systems and respond to potential … products and escalate complex issues to the senior team. ** Manage and implement client infrastructure projects, and plan effectively. ** Occasional site visits to help support clients when needed - Clients are mainly Northwest based. Essential skills + Requirements: ** Proficient in Windows based issues and can solve independently ** Good General IT Knowledge more »

IR35 Urgency: Immediate start, enhanced DBS required or must be willing to obtain one. Summary: The Senior ICT Technician will provide customer-focused ICT support services. This role involves maintaining service delivery standards and providing hardware and software support to ensure high service levels. Systems & Facilities: Mixed Microsoft … Office, Exchange and SharePoint 2010, Symantec Backup Exec 2012, Smoothwall, SIMS, Meru wireless, EasyTrace cashless catering Key Responsibilities: Provide first and second-line technical support in a Service Desk environment Manage incidents assigned to second-line support within agreed SLA Escalate unresolved incidents and report third-party service … requirements Record and update problems in the Service Management Systems (SMS) Support Service Manager with status updates and additional duties as required Ensure compliance with security requirements and Change Control Procedure Monitor call queues and ensure SLA compliance Make recommendations for service and performance improvements Key Requirements: Proficiency in more »

Position: Technical Engineer Location: Leeds City Centre - Car park on site. Salary: Competitive Hours: Full-time - on site 5 days per week. About Us Join a fast growing IT Managed Service Provider headquartered in Leeds city centre, revolutionising the way MSP's operate, with a market leading response time … guarantee to every inbound ticket. Responsibilities General IT Support responsibilities Hardware onboarding and set up Software troubleshooting Troubleshooting tickets as they come in Working with M365 Experience Solid understanding of 1st/2nd line support Understanding of networks Any M365 certs are beneficial. Setting up hardware and troubleshooting more »

2nd Line Hardware Support Duration: 2 Months (possible extension) Day Rate £160 per day Inside IR35 Onsite 5 days a week in Doncaster (sometimes to Preston site) - 8-5pm - Monday to Friday Join our dynamic ICT team as we embark on an exciting mobile refresh project. We're … seeking a proactive and dynamic individual to provide temporary 2nd line support assistance. This is an excellent opportunity to work both independently and collaboratively, supporting hardware and software for Samsung Android tablets and phones using Intune. Key Responsibilities: Provide basic Level 2 support, including greeting walk-in customers … and logging faults. Troubleshoot and configure computer and mobile hardware/software. Offer remote support for software fault finding and resolution. Set up laptops for new users. Log cases promptly within the helpdesk system and update spreadsheets. Escalate problems when necessary to supervisors or other ICT departments. Retain ownership more »

BluePool Computer Services Ltd are looking for a IT Support Engineer. We are an IT company based in Doncaster, South Yorkshire and have been established for over 22 years with a customer base across Yorkshire and beyond. We provide companies with IT Support Services to a wide variety … with leading software and hardware manufacturers to provide a complete service to our customers. The Role: You will be primarily working as first line support and will pro-actively monitor, escalate, and pursue outstanding Helpdesk calls to ensure that they are responded to promptly. The calls are followed through more »

Prestigious opportunity with a UK Market leader for an O365 & Managed Services Engineer! Supporting around 2500 users across over 350 locations, we are seeking an ambitious individual with a passion for technology. We are a continually expanding team providing support within Operations, Applications, Service Desk and Infrastructure. If … migration projects. Projects and project management. Manage and maintain all elements of the Infrastructure. Provide appropriate levels of training to all employees as required. Support new business introduction ensure processes are compatible with UKPS. Support Profit Centres in all aspects of operational processes. If you possess a combination … of some of the following skills then LETS TALK! Proven track record in O365 support System analysis, capacity planning, testing, and troubleshooting knowledge. Experience in AD, DNS, DHCP, DFS, GPO. Tenant migrations. Experience of cloud platforms (Azure, AWS) Cloud-based technologies, O365, Exchange Online and Azure O365 Skills including more »

IT Engineer, North-West/Yorkshire Onsite 5 days per week (Mon-Fri) If you are looking for a new challenge in your IT career, you might be interested in this opportunity. We are recruiting for large organisation with sites across the North of England for a multi site … engineer.. As an IT support specialist, you will be responsible for providing technical assistance/troubleshooting to their staff, using various Microsoft technologies such as 365, Azure, Windows, AD, and Server OS. You will also help them maintain and improve their cyber security measures, such as firewalls, web filters … solutions such as Veeam. To be successful in this role, you need to have at least 3 years of experience in a similar IT support role, preferably in a multi-location business environment. You also need to have excellent communication and problem-solving skills, as well as a customer more »

Are you an IT graduate or a tech support person looking for an opportunity to join and progress, with a well-known and fast-growing technology business? ClearCourse is looking for a Support Analyst to join us in a newly opened position. This is a fantastic opportunity for more »

Are you ready to take the next step in your Technical Support career? Here's your chance to join a dynamic and multi-award-winning technology company in Doncaster. We're looking for passionate individuals who are eager to make a difference and grow within their supportive team. Why … who are dedicated to your success and well-being. Key Responsibilities: Be the first point of contact for our valued clients, delivering top-notch support with professionalism and enthusiasm. Maintain high standards of service by promptly resolving issues raised via phone or email. Quickly assess the priority of each … Active Directory on Windows Server platforms. Familiarity with Exchange Online and PC hardware components. Strong customer service skills, with a passion for delivering exceptional support experiences. Ability to multitask and prioritize effectively in a dynamic support environment. Requirements: Must be located within commuting distance of Doncaster. Right to more »

provider of data center, enterprise, and managed IT solutions that enhance business operations. One of our client in Scotland is looking for some desktop support engineers for below sow in Scotland for dispatch project on below locations, Aberdeen Inverness Elgin Dundee Perth Oban Fort Augustus Portree Gairloch Wick Scope … the provided scope of work: Certainly, here's a more formal version of the provided information: - Upon receipt of a service ticket, the Field Engineer (FE) is required to arrive on site within a maximum time frame of four hours. - The nature of the service activity pertains to Break … of the faults exceeds the capacity for immediate resolution, the FE may be required to reschedule the service ticket accordingly. Qualifications Experience in desktop support and troubleshooting Knowledge of computer hardware Ability to provide technical support for printers Strong problem-solving skills Relevant certifications and experience with network more »

System/Network Engineer Upto -£40,000 per anum - DOE of 3rd line support Full time hours Flexible choice between 8.30am and 5.30pm Office, home and field based. Full driving licence required. Everpool Recruitment, are looking for an experienced Networking Engineer, to join our client based In … with some remote working available. Are you passionate about working in telecommunications, with skills and experience established up to 3rd line infrastructure and helpdesk support? Do you thrive in an environment, of shared learning and developing ideas in a team? Our client is all about development and encouraging education … revolutionising the telecoms industry. Working with a number of different customers, in a variety of sectors to bring smoother connection, telephony, and desk top support forward! They have a commitment to looking after their large nationwide client base, and delivering excellent service, whilst transforming the way people connect and more »

1st Line Service Desk Technician. As the first point of contact for IT-related issues, you will play a crucial role in providing technical support to internal staff, ensuring their IT systems run smoothly and efficiently. Key Responsibilities: * Respond to incoming service desk calls, emails, and tickets in a … timely and professional manner. * Provide first-line technical support for hardware and software issues, including desktops, laptops, printers, and mobile devices. * Diagnose and troubleshoot technical problems, escalating more complex issues to the appropriate teams. * Log all support activities and resolutions accurately in the ticketing system. * Set up and … tasks as required. * Ensure all IT equipment and systems adhere to security policies and procedures. Requirements: * Previous experience in a customer service or technical support role is preferred but not essential. * Basic knowledge of Microsoft Windows operating systems and Office 365. * Strong problem-solving skills and attention to detail. more »

Job title: Principal Engineer - Functional Support Location: Barrow-In-Furness, Brough, Portsmouth, Weymouth, Frimley, Manchester or Filton - We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role Salary: Competitive What you'll be doing: Collaborating with … Mechanical Engineering domain Competent in Microsoft packages Ability to communicate with stakeholders of all levels, including upper management Desirable: Degree in Mechanical Engineering Chartered Engineer Status Benefits: You'll receive benefits including a competitive pension scheme, enhanced annual leave allowance and a Company contributed Share Incentive Plan. You'll more »

escalation to more junior members of the team and much more. The role which we are currently looking to fill is that of a Support Engineer. The role will be predominantly office-based, however occasional travel to customers’ sites in the UK and Ireland may be required. Flexibility on … working times is necessary, within our shift pattern and to satisfy customers’ needs. The purpose of this role is: Providing first-class technical support to customers on a wide range of industrial software, hardware and associated products Handling incoming customer problems relating to the Implementation and application of the … effectively and efficiently Providing an element of training and consultancy to customers Working with the Technical Services Manager in the introduction and maintenance of support procedures, including the escalation of issues in accordance with Company policy To be a trusted advisor for the products allocated, including certification on products more »

it too. What will you be doing day-to-day? To provide guidance, as well as technical expertise, to our 2nd Line Engineering and Support teams. You will work closely with the internal Gamma engineering programme teams to ensure that network-related projects are efficiently and seamlessly transitioned into … requirements are reviewed and developed in such a way to maintain the integrity and stability of the network. Responsible for network security, including the support of internal governance meeting as well as external third-party pen testing and applicable audits. Develop a culture of continuous improvement, specifically around tooling … WAN services. Develop and maintain comprehensive documentation, including troubleshooting guides, knowledge base articles, and standard operating procedures. Promote knowledge sharing and collaboration within the support team(s) to enhance overall efficiency and effectiveness. Maintain customer network solutions in day to day operations. Perform upgrades and be proactive in maintaining more »

The Part M Engineer is responsible to the Airworthiness Records Lead for the delivery of Engineering Logistics Portal (ELP) capability and on and off aircraft Task Definition Engineering within the Availability service at RAF Leeming. The role holder will be responsible for on base management of aircraft equipment, including more »

checks, and escalating tickets and calls to the relevant service team members; this will include but is not limited to mobile, hosted, connectivity & IT support (on the job training will be provided). Update customers according to IPEX SLAs by phone and our ticketing system - Freshdesk. Liaising with Suppliers … team to carry out relevant testing on any changes that have been implemented to ensure the systems and services are working as expected. Requesting support from other members of the service team in busy periods. Liaising with Account Managers regarding customer requests. Manage our mobile connectivity process. Including: data … hardware, software, network services and data storage. Use infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components. Prioritise systems support tasks and monitor and maintaining system performance. Maintain regulatory, legal and professional standards. Support the information systems needs for your business. The role more »

Our client, a leading company in the Submarine Division, is currently seeking a Principal Engineer - (Maint Design - Software Analysis/Systems Support). This is a contract-based position with our client, BAE - Submarine Solutions (SS). Key Responsibilities Using BAES processes, analyse software products (COTS, Bespoke, Modified … COTS) and derive software support strategies Review software source docu... APCT1_UKTJ more »