Londonderry, Northallerton, North Yorkshire, England, United Kingdom
Pearson Whiffin Recruitment Ltd
network systems run smoothly and efficiently. Key Responsibilities: Provide day-to-day technical support for laptops, desktops, and peripherals (printers, monitors, mobile devices). Install, configure, and maintain Windows operating systems (Windows10/11) and standard business applications. Troubleshoot network connectivity issues, including Wi-Fi, VPN, and LAN/WAN problems. Manage user … . Perform hardware and software upgrades, imaging, and deployment of new laptops. Key Skills & Experience: Proven experience in an IT Support or Service Desk role. Strong knowledge of Windows10/11, Microsoft Office 365, and general desktop support. Good understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN, firewalls, and switches). Experience supporting More ❯
remote support across a range of technologies. Key Responsibilities Provide Level 1 and Level 2 technical support for hardware, software, and network issues Deliver end-user support across Windows10 and Microsoft Office environments Build and configure new laptops, including imaging and deployment Diagnose and resolve desktop hardware faults Provide mobile support (iOS and Android) Offer … support Maintain a high standard of customer service and timely issue resolution Requirements Proven background in IT support within a corporate or enterprise environment Strong technical knowledge of Windows10, Microsoft Office Suite, and standard desktop technologies Experience with imaging processes and hardware builds Familiarity with mobile device and printer support Excellent communication and interpersonal skills More ❯
compliance Daily Infrastructure maintenance and monitoring tasks Documenting process and contributing to the IT knowledgebase Technical skills and knowledge required: You will have an in-depth knowledge of Windows operating systems (client and server versions, e.g., Windows10/11, Windows Server 2016) and familiarity with macOS A strong understanding of network More ❯
this role, you will provide critical break/fix support for desktops, laptops, and peripherals, ensuring seamless operations within our organization. You will also be responsible for troubleshooting Windows OS, hardware, and enterprise applications while coordinating escalations with third-party vendors. Your responsibilities as a Deployment Engineer: Provide break/fix support for desktops, laptops, and peripherals. Re … image devices and reinstall/configure applications as required. Troubleshoot Windows OS, hardware, and enterprise applications efficiently. Coordinate escalations and hardware replacements with third-party vendors. Document issues and resolutions in IT service management systems (ServiceNow, Remedy, etc.). Assist with general troubleshooting of user issues and hardware refresh projects. Install pre-packaged software manually via USB key … when needed. Support migration efforts, including Windows10 to Windows 11 in-place upgrades. As a suitable Deployment Engineer, you will have: Proven experience in break/fix support and troubleshooting. Strong knowledge of Windows OS, M365, Teams, and ServiceNow (preferred). Ability to follow instructions and resolve technical issues efficiently. Experience More ❯
Workplace environment Hypervisor technologies (Hyper-V, AHV, or equivalent) Networking fundamentals, including LAN, IPv4, DNS, DHCP, Firewalls, Managed Switches, and VLANs Scripting or automation skills, such as PowerShell Windows Server (2008–2025) and Windows10/11 Active Directory administration Veeam Backup (desired but not essential) Linux/Unix administration experience (desired but not More ❯
Blackburn, Lancashire, England, United Kingdom Hybrid/Remote Options
Mexa Solutions LTD
delivering impactful work across cloud, data, and digital transformation. You’ll play a key role in supporting their end users across Microsoft 365, Intune, Azure, Power Platform, and Windows Server, all while working evening or night shifts as part of their 24/7 team. What’s in it for you? Salary : £35,000 - £40,000 Location : Blackburn … line support overnight, taking ownership of incidents from start to resolution Troubleshooting Microsoft 365 (Exchange, Teams, OneDrive, SharePoint), Entra ID, Power Platform, and Intune Supporting hybrid environments including Windows Server (2016-2022), AD, Group Policy, DNS, DHCP Managing on-prem Exchange and hybrid mail environments Troubleshooting Windows10/11 desktop issues and mobile … Experience in a 1st/2nd line support role with hands-on troubleshooting across Microsoft environments Strong working knowledge of Microsoft 365, Entra ID (Azure AD), Intune, and Windows Server Confidence managing a busy ticket queue independently, especially overnight Good understanding of networking fundamentals (DNS, DHCP, TCP/IP, VPNs) Excellent communication, clear, professional, and user-friendly If More ❯
Job Title: Server Build Engineer Location: Warrington Salary: £40k plus 10% DV bonus SC and DV clearance is required for this role. Candidates can onboard once SC is through I am looking for a Server Build Engineer for a client of mine who are a leading IT systems integrator operating within the UK defence space. You will be … and deploying virtualised datacentres from assured baseline solutions with supporting documentation. Experience in Service and Incident Management (BMC Remedy). Network background (Switches, Routers, Firewalls) is highly desired. Windows Server & Administration Tools (Active Directory, Group Policy, DNS, Certs, PKI), Windows10 Experience in Microsoft technologies: SQL, Exchange, Skype, SharePoint, WSUS Experience in VMware technologies More ❯
Sheffield, South Yorkshire, England, United Kingdom
Akkodis
Fi, VPN, docking stations). Provide expert support for Microsoft 365 apps such as Teams, OneDrive, and Outlook. Review and triage suspected phishing emails. Build, configure, and replace Windows 11 laptops for new starters and existing users. Enrol and manage laptops and mobile devices in Microsoft Intune. Support hardware setup - from monitor swaps to cable management. What You … or field support . Strong hands-on knowledge of: Microsoft 365 (Teams, OneDrive, SharePoint, Outlook, Power BI) Microsoft Entra ID/Azure AD Microsoft Intune (device & mobile management) Windows10/11 configuration and troubleshooting Confidence diagnosing hardware, connectivity, and access issues. Familiarity with ITSM tools. Excellent communication and customer service skills. A proactive, pragmatic approach More ❯
and 2nd line support to end users across hardware, software, Infrastructure and network-related issues through JIRA ITSM - Troubleshoot and resolve issues related to M365, Active Directory and Windows 11 - Diagnose and resolve network connectivity and VPN issues - Set up and maintain meeting room AV hardware and other office network technologies - Contribute to technology updates and develop ITIL … best practices - Providing support with additional IT projects IT Support Engineer Experience/Technologies: - Understanding of Windows10/11 operating system – Administration and support - Microsoft Stack including Office 365 and Intune – Administration and support - Office network technology including meeting room AV systems - Administration and management - Active Directory – Administration and management - Using ticketing system to respond More ❯
and service requests Troubleshoot and resolve hardware, software, and networking issues Manage user setups and account administration across Active Directory, Microsoft 365, and Exchange Online Support and maintain Windows10/11, Teams, SharePoint, and Citrix Virtual Apps & Desktops Assist with system upgrades, deployments, and IT projects Maintain accurate IT asset management and documentation Deliver a … service to users at all levels Required Skills & Experience Previous experience in a 1st or 2nd line IT support role (professional services experience preferred) Strong technical knowledge of Windows operating systems and Microsoft 365 Experience with Active Directory, Group Policy, and Exchange Online Exposure to Citrix environments and basic network troubleshooting Excellent communication skills with a professional and More ❯
Leeds - some travel to York / Sheffield, Leeds, West Yorkshire, United Kingdom
Exalto Consulting
and service requests Troubleshoot and resolve hardware, software, and networking issues Manage user setups and account administration across Active Directory, Microsoft 365, and Exchange Online Support and maintain Windows10/11, Teams, SharePoint, and Citrix Virtual Apps & Desktops Assist with system upgrades, deployments, and IT projects Maintain accurate IT asset management and documentation Deliver a … service to users at all levels Required Skills & Experience Previous experience in a 1st or 2nd line IT support role (professional services experience preferred) Strong technical knowledge of Windows operating systems and Microsoft 365 Experience with Active Directory, Group Policy, and Exchange Online Exposure to Citrix environments and basic network troubleshooting Excellent communication skills with a professional and More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Reed
escalated support for all EUC-related incidents and service requests. Manage and maintain desktop, laptop, mobile, and virtual desktop environments (e.g., Citrix, VMware Horizon). Deploy and manage Windows OS images, software packaging, and patch management using tools like SCCM, Intune, or Autopilot. Support Microsoft 365 applications and services, including Teams, OneDrive, and Exchange Online. Collaborate with the … and best practices in device management. Document processes, procedures, and technical configurations. Skills & Experience Required: Proven experience in an EUC or Desktop Support Engineer role. Strong knowledge of Windows10/11, Microsoft 365, and Active Directory. Experience with endpoint management tools (e.g., SCCM, Intune, JAMF). Familiarity with virtual desktop infrastructure (VDI) and remote access More ❯
Chester, Cheshire, England, United Kingdom Hybrid/Remote Options
Pontoon
experts. What We're Looking For: Customer Care Skills: A strong commitment to client care with excellent communication and written skills. Technical Proficiency: Familiarity with hardware support for Windows10/11 and network solutions such as Citrix, VPN, and Cisco AnyConnect. organisational Skills: Ability to prioritise tasks effectively and manage multiple responsibilities simultaneously. Team Player More ❯
15 Langthwaite Road, South Kirkby, Pontefract, England
UYR LTD
technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows10, AWS, Linux, PowerShell. 90% of QA apprentices More ❯
Directory administration (Account Creation and Password Resets) Detailed knowledge of hardware and software in a corporate IT environment Ability to analyse complex issues An excellent understanding of a Windows10 wide range and software applications Significant experience of providing field or desk based support to IT users, in an environment of mixed Windows Operating … Systems Team management skills (in both direct and soft management) Competent ability with PC hardware and software, Windows Operating Systems. Desirable Skills: Vendor qualification e.g. Microsoft Certified desktop Support Technician Previously worked in similar position within the public sector 2 years exposure to large corporate computing environments Experience in working in Primary Care IT Detailed experience in directly More ❯
third-party suppliers where necessary IT Service Desk Analyst/1st Line Support Analyst Attributes/Skills: • Experience working within a law firm is highly desirable • Knowledge of Windows10 and Microsoft Office 365 • Understanding of PC Hardware and operating systems • Awareness of using Active Directory • Experience of logging tickets in ITSM call logging software IT More ❯
Equinox House Silver Fox Way, Cobalt Business Park, Newcastle Upon Tyne, England
CYBIT LIMITED
appropriate Various administration duties such as receiving, packing, and dispatching goods Resolving incidents and requests in a logical and thorough manner. This may include using technologies such as Windows, Active Directory, 365 and Citrix Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership … technical content that aligns with and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 Fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows10, AWS, Linux, PowerShell. Broader Business Engagement: As More ❯
The Exchange, Suite B Maingate, Kingsway North, Gateshead, England
CHURCHILL CONTRACT SERVICES GROUP HOLDINGS LIMITED
technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 Fundamentals Qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows10, AWS, Linux, and PowerShell. 90% of QA More ❯
Newton-le-Willows, Merseyside, England, United Kingdom
Greenfield I T Recruitment
Ensure efficient operation of the PCsupport function and timely resolution of Helpdesk tickets in line with internalSLAs.• Network Infrastructure Maintenance: Oversee the health and performance ofOffice 365 environment, Windows Server, Active Directory, VoIP phonesystem, and Meraki switch/cabling infrastructure.• Security & Data Integrity: Maintain a safe network environment and upholddata protection standards.• Strategic IT Solutions: Contribute to the … implement effective solutions• A practical, problem-solving mindset with a customer-first attitude• Commitment to going above and beyond to deliver outstanding serviceSenior IT Support Technician technical skills• MicrosoftWindows10/11• Microsoft Server 2022• Active Directory• Hyper-V• Meraki switches• Firewall/security principles• Backup methodologiesTo discuss the Senior IT Support Technician role in More ❯
support of users; Hardware installation, movement and de-installation; Diagnosing problems concerning personal hardware (PCs, laptops, printers, scanners etc.); System and application changes testing, scripts preparation in MS Windows10 and MS Office 365 environment; Small project management related with new hardware or software installation; Software, patches and updates installation using MS SCCM; Requirements More ❯
line support via phone and email Incident management using ServiceNow Troubleshooting and resolving technical issues Managing ticket queues and escalations Collaborating with internal teams Supporting software like O365, Windows10/11, SharePoint, and more Experience required- Strong customer service skills Experience in 1st Line IT support Excellent communication and problem-solving abilities Familiarity with ServiceNow … and ITIL practices Knowledge of O365, Windows, SharePoint More ❯
line support via phone and email Incident management using ServiceNow Troubleshooting and resolving technical issues Managing ticket queues and escalations Collaborating with internal teams Supporting software like O365, Windows10/11, SharePoint, and more Experience required- Strong customer service skills Experience in 1st Line IT support Excellent communication and problem-solving abilities Familiarity with ServiceNow … and ITIL practices Knowledge of O365, Windows, SharePoint More ❯
technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows10, AWS, Linux, PowerShell. 90% of QA apprentices More ❯
maintaining and improving IT systems, installing and configuring new technology, and ensuring all services perform at their best. Our client are looking for someone with solid experience in Windows10 and the Microsoft Office suite, as well as strong troubleshooting skills for desktop and laptop hardware. Experience with laptop builds and imaging, along with support for More ❯
Harrogate, North Yorkshire, England, United Kingdom
Robert Half
a desire to grow within a dynamic IT environment. Skills & Experience Previous experience in a 1st/2nd line IT support role would be advantageous Strong knowledge of Windows10/11, Microsoft 365, and basic networking Familiarity with Active Directory, Exchange, and remote support tools Excellent communication and problem-solving skills Ability to work independently More ❯