26 to 50 of 51 Customer Service Jobs in Northern Ireland

eBilling Analyst

Location
Belfast City District, Northern Ireland, United Kingdom
with internal teams, vendors, and client contacts. Highly organised and meticulous, with the ability to manage multiple priorities, meet deadlines and maintain accurate documentation. Customer‐service mindset, discretion when managing sensitive information and ability to work collaboratively across a global organisation. You will report to: eBilling Leadership – Manager ...

Talent Acquisition Partner Fixed term contract for 6 months

Hiring Organisation
Hackajob Ltd
Location
Belfast, County Antrim, Northern Ireland, United Kingdom
Employment Type
Permanent
Confident using MI to drive data driven commercial discussions with stakeholders and meeting KPIs set for recruitment delivery. A proactive team player with strong customer service and problem-solving skills. An appetite for supporting continuous improvement opportunities in end to end processes to benefit operational efficiency and best ...

PMO Project Coordinator

Location
Belfast City District, Northern Ireland, United Kingdom
partners across the globe. As a Microsoft partner, we have many years of experience implementing and supporting several Microsoft solutions, working across Customer Service, ERP, CRM, and productivity tools to transform businesses. Our people, with deep-rooted expertise and specialist knowledge, are the driving force behind ...

Operations Co-Ordinator JBLE1 NI

Hiring Organisation
Pilgrims Europe
Location
Dungannon, Co. Tyrone, UK
provide support to rendering operations The role will incorporate a range of activities including SAP management, Purchase Order's, stock take controls, KPI management, customer service level reporting as well as planning operations, whilst ensuring quality products within customer specifications. Key Information: Competitive hourly rate … diverse range of industry leading own-label products in categories including fresh pork, lamb and chicken, working with all the major retailers and food service outlets. Our portfolio extends to authentic chilled and frozen ready meals, snacking ranges, added value and food service products. Across Pilgrim's Europe ...

Senior Associate, Order Management

Location
Belfast, Northern Ireland, United Kingdom
ability to collaborate effectively with cross-functional teams especially in the CALA region. This role will play a crucial role in ensuring customer satisfaction by making sure orders are processed in a timely manner and any issues or enquiries are addressed promptly.SPECIFIC RESPONSIBILITIES:* Receive and review orders, ensuring accuracy … related enquiries and provide timely and accurate information to stakeholders regarding order booking status and any other order-related questions or concerns* Collaborate with Customer Order Fulfillment team to ensure zero downstream impacts at the time of delivery with adherence of executable order policy* Investigate and resolve any order ...

NOC Engineer JBLE1 NI

Hiring Organisation
VANRATH
Location
Belfast, UK
enterprise networks, strong career progression, shift allowance, and hands-on technical experience within an established operations team. Essential: Previous experience in a NOC, Service Desk, or IT Support environment Strong troubleshooting skills across networking and IT infrastructure Good understanding of networking fundamentals (TCP/IP, routing, switching) Strong communication … customer service skills Ability to work rotating day/night shifts Eligible to obtain security clearance Desirable: CCNA or equivalent networking certification Windows OS and Server support experience Familiarity with ITIL service management environments Experience using network monitoring tools Previous exposure to critical infrastructure or high-availability ...

Application Support Engineer | Hybrid

Location
Belfast City District, Northern Ireland, United Kingdom
FinTech Awards The World’s Top 250 Fintech Companies 2024- Presented by CNBC ABOUT THIS ROLE We are seeking a skilled and customer-oriented Application Support Engineer to join our production support team. In this role you will act as the primary escalation point for production issues, work alongside … field, or equivalent work experience 3+ years of experience in application support, preferably in a financial services or trading environment 2+ years in a customer-facing role Strong foundational knowledge of networking, operating systems (Linux and Windows), and databases (MSSQL and/or NoSQL) Hands‐on experience using ...

EANI Senior Clerical Officer

Hiring Organisation
Brook Street
Location
Armagh, County Armagh, United Kingdom
Employment Type
Full-Time
Salary
£13.83 per hour
email, intranet and internet tools * Support Education Authority officers and provide advice to customers, the public and other professionals on agreed aspects of the service * Help collate factual data and statistical information from different sources to support the work of the section * Prepare letters, minutes, notes and other clerical … support for officers as required * Deliver a strong customer service approach, including telephone and direct customer-facing support What you'll bring: * At least one year of demonstrable administrative/clerical experience in an office environment * Confident, accurate working with common office IT, spreadsheets and databases ...

Technical Account Manager

Location
Belfast City District, Northern Ireland, United Kingdom
understanding data, identifying what is important and presenting information clearly to different stakeholders. You'll ideally have: Experience in Account Management, Client Delivery, Operations, Service Delivery or a similar role. Strong leadership and people-management skills. Previous experience managing or supporting multiple teams. Strong customer service ...

Technical Account Manager JBLE1 NI

Hiring Organisation
MCS Group
Location
Belfast, UK
understanding data, identifying what is important and presenting information clearly to different stakeholders. You'll ideally have: Experience in Account Management, Client Delivery, Operations, Service Delivery or a similar role. Strong leadership and people-management skills. Previous experience managing or supporting multiple teams. Strong customer service ...

Delivery Manager JBLE1 NI

Hiring Organisation
MCS Group
Location
Belfast, UK
understanding data, identifying what is important and presenting information clearly to different stakeholders. You'll ideally have: Experience in Account Management, Client Delivery, Operations, Service Delivery or a similar role. Strong leadership and people-management skills. Previous experience managing or supporting multiple teams. Strong customer service ...

Help Desk Administrator JBLE1 NI

Hiring Organisation
NUGENT
Location
Belfast, UK
Scheme after 6 months employment. Company uniform. Apply Now: Send your CV to: or give us a call on for a general chat. Skills: Customer Service Record Keeping Admin Organised JBLE1 ...

Strategic Sales Development Manager (SSDM)

Location
Belfast, Northern Ireland, United Kingdom
Owners Lead structured discovery conversations focused on safety risk, insurance exposure, theft prevention, and operational efficiency Qualify opportunities rigorously against Simplicity Group’s ideal customer profile Book well-prepared, commercially relevant meetings for senior sales Maintain disciplined CRM management within Salesforce Attend sector events and represent Simplicity Group professionally … related best practices. The processing of personal data is carried out in compliance with Simplicity Group Ltd’s recruitment processes. TheSimplicity Group was awarded‘Customer Service Company of The Year’ #J-18808-Ljbffr ...

Clerical Officer - Student Finance

Hiring Organisation
Brook Street
Location
Belfast, County Antrim, United Kingdom
Employment Type
Full-Time
Salary
£13.63 per hour
process information/data to support operational needs * Write and process orders, ensuring details are correct * Compile statistics and maintain clear records * Provide customer service through telephone and face-to-face interaction What you'll bring: * Demonstrable administrative/clerical experience in an office environment * Strong organisational skills … ability to manage information efficiently (paper and digital) * Comfortable handling routine office tasks and working with IT and equipment * Confident communication for telephone and customer-facing support * A reliable, professional approach to maintaining accurate processes and records Additional information: * No phone work and no parking on site * Teams' interviews ...

Level 1 SOC Analyst

Location
Belfast City District, Northern Ireland, United Kingdom
Centre (SOC) Information Security Analyst is the first level of monitoring in the SOC. The position monitors and responds to security events from managed customer security systems as part of a team on a rotating 24 x 7 x 365 basis. Your background should include exposure to security technologies … including SIEM/EDR, firewalls, logging, monitoring and vulnerability management. You should understand network security practices. Excellent customer service while solving problems should be a top priority for you. Telefonica Tech is a fast-paced, entrepreneurial environment so to be successful you’ll need ...

Test Center Administrator (Portaferry)

Location
Portaferry, Northern Ireland, United Kingdom
exams/tests. The Test Centre Administrator is responsible for providing a secure exam/test delivery whilst offering an exceptional customer service in a comfortable, friendly environment. Your Responsibilities In this important position, you will be required to: Welcome, greet and check-in customers/test-taking … candidates. Comply with all exams testing security and procedures and follow company policies using careful judgment. Verify customer/candidate personal identification documents and explain the exam testing process/rules. Proctor/invigilate candidates while they are completing their exam/test. Troubleshoot with internal departments, such ...

Experienced Tech Recruitment Consultant

Location
Belfast City District, Northern Ireland, United Kingdom
Technology and business transformation You will also have access to modern recruitment technology, data, automation and AI-enabled tools designed to improve your insight, customer service, performance and earning potential. Your career. More than one path. Not every great recruiter wants to manage people, and not every future … What you will bring We want to speak to recruiters who have: A successful track record in permanent, temporary, contract or executive recruitment Strong customer relationships and commercial instincts The confidence to develop business and create opportunities High standards for candidate and client service Curiosity about markets, technology ...

Electrical Test and Inspection Engineer

Location
Belfast, County Antrim, United Kingdom
regulations and compliance standards Ability to fault find and diagnose electrical issues efficiently Competent IT skills, including electronic certification and reporting Excellent communication and customer service skills Ability to work independently and manage workload effectively Desirable: Experience working within Social Housing or Local Authority environments Familiarity with compliance ...

Recruitment Resourcer- Technology Division JBLE1 NI

Hiring Organisation
MCS Group
Location
Belfast, UK
manage detail without losing pace. People-focused: You listen well, build trust and follow through on your commitments. You may come from customer service, retail, hospitality, sales, administration or another busy, people-facing environment. You may also be a graduate or placement student ready to start a professional ...

EMEA Field Applications Engineer – Networking & Pre-Sales

Location
Belfast City District, Northern Ireland, United Kingdom
recruit a Field Applications Engineer for the EMEA region. Based in Belfast, the role combines hands-on networking, pre-sales support and technical customer service to help customers select and configure test solutions. You will travel up to 50% across EMEA, work in a hybrid Belfast city centre ...

Second line Engineer JBLE1 NI

Hiring Organisation
HAYS
Location
Belfast, UK
Your Company Our client is a growing and ambitious Managed Service Provider delivering IT support, cloud solutions, and infrastructure services to organisations across the UK and beyond. Known for its customer-first approach and technical excellence, the business is continuing to expand and is investing in talented … including Microsoft Server environments, Microsoft 365, networking, and security solutions. This is a varied role offering a mix of project delivery, technical support, and customer engagement, ensuring no two days are the same. What You Need to Succeed Proven experience in a Level 2/3 IT Support, Infrastructure ...

IT Engineer - MSP Experience Required JBLE1 NI

Hiring Organisation
VANRATH
Location
Belfast, UK
experience Location: Belfast Contract: Permanent, full-time Work Pattern: Monday-Friday, standard operational hours, hybrid working arrangements The Role As part of the service delivery team, you'll provide technical support across a varied client base, resolving complex issues and delivering a high standard of customer service. Alongside … providing plenty of variety and exposure to different environments. What's in it for you? We're recruiting on behalf of a growing Managed Service Provider looking to add an experienced IT Engineer to its service delivery team. This is an excellent opportunity for someone looking to build ...

Account Manager

Hiring Organisation
Hackajob Ltd
Location
Belfast, County Antrim, Northern Ireland, United Kingdom
Employment Type
Permanent, Work From Home
Company Description Version 1 has celebrated30 yearsinbusinessand continues to be trusted by global brands to delivertechnology and transformationsolutions that drive customer success. Ourdeepexpertiseenables our customers to navigate the rapidlyevolving technology landscape. We foster strong partnerships withglobal technology leadersincluding Microsoft, AWS, Oracle, Red Hat,OutSystems, Snowflake, ensuring that our customers … experienced Account Manager looking for a new challenge, and the opportunity to work with large scale clients. You will develop an existing portfolio of customer accounts across the public sector in a way that delivers sales and growth targets, maximises revenue whilst delivering the highest level of customer ...

Technical Support Scientist JBLE1 NI

Hiring Organisation
Randox Laboratories
Location
Antrim, Co. Antrim, UK
staff are at the heart of everything we do and achieve. We have exciting new career opportunities for a Technical Support Scientist within our Customer/Technical Support team. What does the Technical Support team do? Our technical support team sits within our customer services department and supports … main duties of the role include: Providing technical and applications support for all Randox reagent and quality control materials Handling and troubleshooting of technical customer queries from local and international locations. Provision of product information and advice on the application of Randox procedures. Review and analysis of performance data ...

Technical Support Specialist

Location
Randalstown, Northern Ireland, United Kingdom
year in the Belfast Telegraph Top 100 Companies List for 2024. We have exciting new career opportunities for a Technical Support Specialist within our Customer Support team. Our technical support team sits within our customer services department and supports a large network of both internal and external customers. … develop a varied skillset, including: Providing technical and applications support for all Randox reagent and quality control materials Handling and troubleshooting of technical customer queries from local and international locations. Provision of product information and advice on the application of Randox procedures. Review and analysis of performance data ...