26 to 50 of 58 ITIL Jobs in Oxfordshire

work order to sales order/service order). Familiarity with integration tools and platforms. Strong knowledge of REST APIs, IDoc, BAPI. Experience with ITIL practices and service management frameworks. Exposure to Agile and DevOps environments. About us With over 20,000 employees across the globe, we work at the More ❯

tools Exposure to implementation and maintenance of privileged access management solutions. Linux troubleshooting experience a plus Experience with troubleshooting Windows, Mac and ChromeOS MCP, ITIL, CompTIA, CDRE Certifications an asset A passion for discovering the answer to never-before-seen complex puzzles and question Thrives working in a high-stakes More ❯

skills citizen developers and share ideas and innovative approaches. Qualifications Required: Microsoft Power Platform certifications (i.e. Fundamentals, Functional Consultant, Developer) Nice to have's ITIL v3/v4 Foundation level qualification or equivalent Experience Required: Excellent IT skills, preferably a degree qualification in a computing subject (or equivalent experience) Extensive More ❯

skills citizen developers and share ideas and innovative approaches. Qualifications Required: *Microsoft Power Platform certifications (i.e. Fundamentals, Functional Consultant, Developer) Nice to have's *ITIL v3/v4 Foundation level qualification or equivalent Experience Required: *Excellent IT skills, preferably a degree qualification in a computing subject (or equivalent experience) *Extensive More ❯

plus. Certifications: Design Thinking, Service Design CDTP, PMP, SCM, SAFe, TOGAF, CCMP, CISA, CISSP, AWS/Microsoft/GCP cloud certifications, PMP/PRINCE2, ITIL, CISSP/CISM, Agile/DevOps, and CBAP/Six Sigma, PROSCI, MSP. Other Requirements Willingness to travel as required Fluent in French and English More ❯

infrastructure tasks to reduce manual effort Liaise and manage vendor relationships (e.g., IBM, DELL, Broadcom) Manage risk and cost associated with infrastructure services Support ITIL-aligned change, incident, and problem management processes Ensure service quality and compliance with internal security, audit, and risk requirements Collaborate with stakeholders across business and More ❯

Follow business continuity, disaster recovery, and security policies. Security Analyst Skills Required: 5+ years in IT support (desktop, networking, server, applications) Solid grasp of ITIL and general security technologies Strong communication and prioritization skills Experience with Microsoft, VMware, Cloud, WAN/LAN, and PC hardware Knowledge of firewall, AV, patching More ❯

SolarWinds, Zabbix). Modern Workplace environments Windows 10/11 Windows Server 2016 onwards Experience with cloud networking (Azure, AWS, or GCP) is advantageous. ITIL Excellent troubleshooting and analytical skills. Strong documentation and communication abilities. Desirable Certifications Fortinet NSE 4 or higher (strongly preferred) Cisco CCNP or equivalent CompTIA Network+ More ❯

delivery. * Active SC clearance (DV preferred or eligible). * Excellent stakeholder engagement and communication skills. * Degree in IT, Engineering, or related field. * Certifications (TOGAF, ITIL, PRINCE2) preferred. What's on Offer: * £75,000-£90,000 + bonus + benefits. * Hybrid working model. * Pathway to Director-level progression. Help shape the More ❯

A proactive mindset with the ability to work both independently and as part of a team Excellent communication and project planning abilities Familiarity with ITIL and network monitoring/inventory systems Understanding of the Telecoms Security Act Experience working in both agile and waterfall environments Degree in a relevant field More ❯

also worth noting that additional will be training provided as required. The successful candidate will already have a broad appreciation of ITSM tools and ITIL fundamentals; with hands on development experience in ServiceNow, preferably with specialist consultancy experience within the ServiceNow ecosystem. ServiceNow specific accreditations are preferred including System Administration More ❯

flexible working! What they are looking for: 3+ year's ServiceNow implementation experience Strong understanding of Sec-Ops/IRM/GRC module implementations ITIL methodologies Excellent communication skills & ability to manage stakeholders Competent with all aspects of development, design & build through projects Well versed with Java, HTML, CSS, Python More ❯

and performance and actively contribute to plans to address any issues with ICT and the wider business. Ensure all service support documentation is of ITIL V3 quality and document control is in place for ongoing effective engagement with the Incident, Change, Problem and Request management areas. Identify opportunities to deliver More ❯

and commitment to sustainable practices • Strong team leadership and development • Ability to analyse data and trends to drive improvements and cost reduction. • Knowledge of ITIL framework • Effective communication and interpersonal skills • Ability to work independently and as part of a team. Desirable criteria • Professional certification such as CIPS (Chartered Institute More ❯

by customers. Proven Relationship Management experience, with a capability to be the “go-to” person for customers and internal staff. Working level understanding of ITIL – and an ability to both coordinate and work collaboratively with the teams within these principals. (Change, Problem, Major Incident) Extremely strong communication skills, with a More ❯

disposal-prioritising supportability and cost-effectiveness. Monitor and measure EUD service delivery operations, actively contributing to improvement plans. Ensure all service support documentation meets ITIL V3 quality standards and maintain effective engagement in Incident, Change, Problem, and Request management areas. Identify and implement service improvements and cost-saving opportunities. Engage More ❯

are looking for someone with in-depth ServiceNow experience. Ideally, we are looking for people with: ServiceNow System Administrator Certification ServiceNow Implementation Specialist Certification ITIL qualified Prince2 certified The role will see you responsible for but not limited to: Overseeing the full project life cycle from requirement gathering through design More ❯

industry trends to guide strategic planning and innovation. Knowledge & Skills Experience managing infrastructure or IT operations teams in a complex environment. Solid understanding of ITIL processes, especially incident, change, and problem management. Strong technical knowledge across infrastructure domains (e.g., servers, networking, backups, cloud). Excellent team leadership and people management More ❯

industry trends to guide strategic planning and innovation. Knowledge & Skills Experience managing infrastructure or IT operations teams in a complex environment. Solid understanding of ITIL processes, especially incident, change, and problem management. Strong technical knowledge across infrastructure domains (e.g., servers, networking, backups, cloud). Excellent team leadership and people management More ❯

and inventory management. Familiarity with SDN/NFV, cloud-native architectures (Kubernetes, microservices), and DevOps practices. Knowledge of TM Forum standards, Open APIs, and ITIL frameworks. Define architecture patterns for automation, zero-touch provisioning, closed-loop assurance, and AI/ML-driven operations. Ensure compliance with TM Forum frameworks (eTOM More ❯

and inventory management. Familiarity with SDN/NFV, cloud-native architectures (Kubernetes, microservices), and DevOps practices. Knowledge of TM Forum standards, Open APIs, and ITIL frameworks. Define architecture patterns for automation, zero-touch provisioning, closed-loop assurance, and AI/ML-driven operations. Ensure compliance with TM Forum frameworks (eTOM More ❯

ONU experience Fixed broadband/Fibre). Data integration and segregation aspects, Billing etc. Applying industry frameworks such as SID, e-TOM, TAM, and ITIL to enhance solution designs and align with best practices. Able to be a bridge between CIO (Applications/Systems) and CTO (Networks) in terms of More ❯

travel to various locations across Hampshire, with a full UK driving licence essential due to potential unsocial hours and limited public transport options. Qualifications: ITIL V3 Foundation or ITIL V4 equivalent (desirable), experience with ServiceNow (desirable). Essential Criteria Previous experience in ICT operational delivery. Proven support experience with Windows … and deliver service improvements. Strong customer service ethos. Proven ability to create and manage documentation. Excellent communication skills. Full UK driving licence. Desirable Criteria ITIL V3 Foundation or ITIL V4 equivalent. Experience with ServiceNow. If you are passionate about delivering high-quality support, thrive in a dynamic environment, and are More ❯

travel to various locations across Hampshire, with a full UK driving licence essential due to potential unsocial hours and limited public transport options. Qualifications: ITIL V3 Foundation or ITIL V4 equivalent (desirable), experience with ServiceNow (desirable). Essential Criteria Previous experience in ICT operational delivery. Proven support experience with Windows … and deliver service improvements. Strong customer service ethos. Proven ability to create and manage documentation. Excellent communication skills. Full UK driving licence. Desirable Criteria ITIL V3 Foundation or ITIL V4 equivalent. Experience with ServiceNow. If you are passionate about delivering high-quality support, thrive in a dynamic environment, and are More ❯

reducing service outage time for the customer. Deployment, configuration, and maintenance of power systems (IBM AIX & IBMi) according to best practices and standards Ensuring ITIL/Agile procedures are followed, e.g., Incident Management and Change Management processes. Collaboration with other team members or other teams to develop, improve automation strategies … to troubleshoot, research and diagnose root cause for incidents or problems, taking ownership where necessary. Excellent communication skills (both verbal and written) Understanding of ITIL/Agile Service Management fundamentals, including change control processes and the impact of technical changes on a production environment. Knowledge of IT process tools such More ❯