for driving customer satisfaction, retention, and expansion. You will work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities: CustomerOnboarding & Relationship Management: • Lead and manage the customeronboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and … report on key customer success metrics, providing insights and recommendations to improve customer satisfaction and retention. Qualifications: • Proven experience in customer success or related role. • Strong understanding of customeronboarding, relationship management, and renewal processes. • Excellent communication, interpersonal, and presentation skills. • Ability to analyze data and identify trends. • Experience with CRM and customer success platforms. • Strong problem-solving More ❯
for driving customer satisfaction, retention, and expansion. You will work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities: CustomerOnboarding & Relationship Management: • Lead and manage the customeronboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and … report on key customer success metrics, providing insights and recommendations to improve customer satisfaction and retention. Qualifications: • Proven experience in customer success or related role. • Strong understanding of customeronboarding, relationship management, and renewal processes. • Excellent communication, interpersonal, and presentation skills. • Ability to analyze data and identify trends. • Experience with CRM and customer success platforms. • Strong problem-solving More ❯
for driving customer satisfaction, retention, and expansion. You will work closely with our customers to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities: CustomerOnboarding & Relationship Management: • Lead and manage the customeronboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and … report on key customer success metrics, providing insights and recommendations to improve customer satisfaction and retention. Qualifications: • Proven experience in customer success or related role. • Strong understanding of customeronboarding, relationship management, and renewal processes. • Excellent communication, interpersonal, and presentation skills. • Ability to analyze data and identify trends. • Experience with CRM and customer success platforms. • Strong problem-solving More ❯
Our client is an international outsourcing company specialising in technology led, customer experience (CX) solutions. With revenues in excess of £40m and profitable, they provide tailored, scalable, and omni-channel customer service strategies for a variety of clients across a range of industries. Their in-house software development group has its own leadership, P&L and Mission. The division … customers with best-in-class service and support. Leading cross-functional teams across product management, delivery, and customer operations, this role ensures that product roadmaps are executed effectively, customeronboarding is smooth, and ongoing service delivery meets or exceeds expectations. What you will have Strong leadership and team management skills, with experience leading cross-functional teams. Excellent communication … drive solutions. Strategic mindset, with the ability to align delivery efforts with long-term business goals. Excellent project management skills, with the ability to manage multiple initiatives simultaneously. Our client has an incredibly valuable opportunity to realise the potential for future growth through developing their product portfolio and their partner range. This has a consequent impact on increased revenue More ❯
Our client is an international outsourcing company specialising in technology led, customer experience (CX) solutions. With revenues in excess of £40m and profitable, they provide tailored, scalable, and omni-channel customer service strategies for a variety of clients across a range of industries. Their in-house software development group has its own leadership, P&L and Mission. The division … customers with best-in-class service and support. Leading cross-functional teams across product management, delivery, and customer operations, this role ensures that product roadmaps are executed effectively, customeronboarding is smooth, and ongoing service delivery meets or exceeds expectations. What you will have Strong leadership and team management skills, with experience leading cross-functional teams. Excellent communication … drive solutions. Strategic mindset, with the ability to align delivery efforts with long-term business goals. Excellent project management skills, with the ability to manage multiple initiatives simultaneously. Our client has an incredibly valuable opportunity to realise the potential for future growth through developing their product portfolio and their partner range. This has a consequent impact on increased revenue More ❯
Our client is an international outsourcing company specialising in technology led, customer experience (CX) solutions. With revenues in excess of £40m and profitable, they provide tailored, scalable, and omni-channel customer service strategies for a variety of clients across a range of industries. Their in-house software development group has its own leadership, P&L and Mission. The division … customers with best-in-class service and support. Leading cross-functional teams across product management, delivery, and customer operations, this role ensures that product roadmaps are executed effectively, customeronboarding is smooth, and ongoing service delivery meets or exceeds expectations. What you will have Strong leadership and team management skills, with experience leading cross-functional teams. Excellent communication … drive solutions. Strategic mindset, with the ability to align delivery efforts with long-term business goals. Excellent project management skills, with the ability to manage multiple initiatives simultaneously. Our client has an incredibly valuable opportunity to realise the potential for future growth through developing their product portfolio and their partner range. This has a consequent impact on increased revenue More ❯
Glasgow, Scotland, United Kingdom Hybrid / WFH Options
FullProxy
of cyber specialists to manage our increasing client workload, support our senior consultants, and provide our sales team with technical advisory in the critical stages of our customeronboarding process. As a key member of this compact team, there’s lots of scope to make the role your own and input your specialisms, initiatives and areas of More ❯
of cyber specialists to manage our increasing client workload, support our senior consultants, and provide our sales team with technical advisory in the critical stages of our customeronboarding process. As a key member of this compact team, there’s lots of scope to make the role your own and input your specialisms, initiatives and areas of More ❯
Milton, West Dunbartonshire, UK Hybrid / WFH Options
FullProxy
of cyber specialists to manage our increasing client workload, support our senior consultants, and provide our sales team with technical advisory in the critical stages of our customeronboarding process. As a key member of this compact team, there’s lots of scope to make the role your own and input your specialisms, initiatives and areas of More ❯
Join us as a Change Delivery Manager at Barclays, where you'll support on critical Strategic Investment Change Initiatives in Fraud, Wholesale ClientOnboarding & GFCO, Chief Controls Office covering end to end Change and Transformation responsibilities. As part of our team, you'll also benefit from being part of a vast professional network, collaborating with industry leaders More ❯
existing accounts, and promoting our comprehensive portfolio of dental solutions. You will collaborate closely with Territory Managers and Customer Success teams to ensure seamless onboarding and sustained client success. Key Responsibilities : • Client Prospecting & Acquisition:Identify and engage prospective clients through proactive outreach, including cold calls, emails, and social media. Qualify leads, present tailored solutions, and close … sales to expand our customer base. • New Account Onbaording & Growth: Develop and execute strategic plans for new accounts, focusing on increasing product utilization and client profitability. Introduce clients to new products and applications, ensuring they maximize the value of our offerings. • Collaboration & Handover: Work in tandem with Territory Managers and Customer Success Managers to ensure smooth transitions from acquisition … and onboarding to account maintenance. Provide detailed insights and documentation to support ongoing client relationships. To attend events as request by the applicable RSM/HoS. • Training & Support: In regions without a dedicated Training Specialist, conduct device installations and training sessions. Assist in organizing and supporting events, including trade shows and in-practice demonstrations. Coaching Territory Managers More ❯
City Of Edinburgh, Scotland, United Kingdom Hybrid / WFH Options
Grafterr
expansion by successfully introducing and integrating Grafterr’s product ecosystem into the workflows of our most engaged users. In this pivotal role, you will own and scale the customeronboarding, activation, and success function, ensuring your team delivers seamless product adoption, technical support, and account management. Your objective: ensure every customer not only derives value from our platform … webinars, and help centre content. Customer Success Leadership Lead and evolve our Customer Success Team to streamline onboarding, product activation, customer success, and technical support. Drive customeronboarding and product adoption strategies to shorten time-to-value and maximise activation. Own retention, renewals, churn mitigation, and overall account health. Maintain high customer satisfaction (CSAT, NPS) and … regularly to leadership and stakeholders. Build a roadmap to evolve the CS team into a PLG-driven, scalable growth engine. What Success Looks Like (First 6–12 Months) Customeronboarding times are reduced and automated. Customer activation and feature adoption rates increase significantly. NRR improves via usage-based upsell and targeted cross-sell initiatives. The CS team runs More ❯
We are pleased to be working with a Global company and market leader within the Packaging Industry, due to excellent growth we are recruiting a Business Development Manager. THE ROLE: Reporting to the Head of Sales and Business Development, this More ❯
customer insights & market trends Oversee the planning, execution, risk management & quality assurance of all products & releases Implement and refine agile best practices & framework Manage the product strategy & execution, ensuring client & stakeholders are aligned and informed. Own the end-to-end customer on boarding, journey & engagement Oversee performance of the 24/7 support team, ensuring SLAs, response times, and More ❯
growing SaaS company that is making a real impact in its sector. They’re looking to bring on board a talented Customer Success Manager who is passionate about customeronboarding, long-term client success, and driving product adoption. This is an excellent opportunity for someone who thrives in a fast-paced environment, loves building relationships, and wants … A supportive, close-knit team environment The chance to work for a company where your contribution will have real impact The role: You’ll take ownership of the customeronboarding process, ensuring new clients are set up for success and quickly see the value of the platform. Beyond onboarding, you’ll be a trusted partner for … responsibilities: Manage the end-to-end onboarding process, ensuring a smooth and timely go-live for new customers. Develop bespoke onboarding plans tailored to each client’s goals and business needs. Deliver training sessions and provide hands-on support to ensure clients are confident using the platform. Build and maintain strong relationships with key accounts More ❯
rapidly growing SaaS company that is making a real impact in its sector. Theyre looking to bring on board a talented Customer Success Manager who is passionate about customeronboarding, long-term client success, and driving product adoption. This is an excellent opportunity for someone who thrives in a fast-paced environment, loves building relationships, and wants … scheme A supportive, close-knit team environment The chance to work for a company where your contribution will have real impact The role: Youll take ownership of the customeronboarding process, ensuring new clients are set up for success and quickly see the value of the platform. Beyond onboarding, youll be a trusted partner for your … accounts, focusing on engagement, retention, and growth opportunities. Key responsibilities: Manage the end-to-end onboarding process, ensuring a smooth and timely go-live for new customers. Develop bespoke onboarding plans tailored to each clients goals and business needs. Deliver training sessions and provide hands-on support to ensure clients are confident using the platform. Build More ❯
Edinburgh, Scotland, United Kingdom Hybrid / WFH Options
iLivestock
farmer, we can help farmers scale as their business grows. iLivestock empowers farmers to make better-informed decisions that boost their profitability, productivity, and environmental sustainability. Key responsibilities: Onboarding and supporting customers by phone, email and online Troubleshooting and problem-solving issues Online demonstrations Data manipulation (must be comfortable using Excel) Bug/Improvement ticket writing Feature testing More ❯
assigned tasks/work within the expected quality standards, to ensure the project is a success. This role will be hybrid split between your home and office with occasional client visits. Ideally based in Scotland , Central Belt (Scotland) or Aberdeen. Here's what the role looks like: Responsibilities: Manage a portfolio of projects ranging in size and complexity, and … any changes via a controlled Change management process. Create and maintain project documentation to track actions, risks, and issues. Provide project reporting, both internal and external. Transition and onboarding of customers into our managed services division Planning and managing service changes and service go-lives. Conducting regular reviews during project and service transition with customers and key stakeholders More ❯
assigned tasks/work within the expected quality standards, to ensure the project is a success. This role will be hybrid split between your home and office with occasional client visits. Ideally based in Scotland , Central Belt (Scotland) or Aberdeen. Here's what the role looks like: Responsibilities: Manage a portfolio of projects ranging in size and complexity, and … any changes via a controlled Change management process. Create and maintain project documentation to track actions, risks, and issues. Provide project reporting, both internal and external. Transition and onboarding of customers into our managed services division Planning and managing service changes and service go-lives. Conducting regular reviews during project and service transition with customers and key stakeholders More ❯
rapidly growing SaaS company that is making a real impact in its sector. Theyre looking to bring on board a talented Customer Success Manager who is passionate about customeronboarding, long-term client success, and driving product adoption. This is an excellent opportunity for someone who thrives in a fast-paced environment, l... JBLK1_UKTJ More ❯
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Cegal is growing to become a leading global technology powerhouse for the energy industry and a contributor to driving the green transition. More ❯
