13 of 13 Incident Management Jobs in Scotland

rota basis. Skills and day-to-day activities Application support: The role involves providing second line support, including user, hardware, software and network support Incident management: This role requires managing incidents through a structured system and coordinating with third parties Problem management: The role involves troubleshooting … Windows environment Network support: You will understand LAN/WAN technologies and perform tasks like TCP/IP, VPN and ethernet troubleshooting Knowledge management: This role includes writing and updating technical information to support knowledge sharing within the support team Customer service support: The role requires a strong service ...

integration platforms within BFSI environments. You will combine deep TIBCO BW expertise with Site Reliability Engineering practices, CI/CD automation, and strong incident and change management to ensure platform resilience, regulatory compliance, and service continuity. Key Responsibilities Ensure 24 7 availability, performance, and reliability of TIBCO … BWCE platforms in production BFSI environments. Lead production support, major incident management, and root cause analysis for mission critical integrations. Apply SRE principles such as SLIs, SLOs, and error budgets to improve platform resilience and reduce operational risk. Build and manage Jenkins CI/CD pipelines for automated ...

group Cyber Security standards. Regular review and prioritisation of incoming support issues to ensure resolution within a timely manner. Actively assist in the management and resolution of any unplanned application outages. To create & maintain IT Applications Team support documentation & technical standards procedures to ensure continuity of IT services. … projects ensuring that they are delivered on time, on budget and meet the stated business requirements. Special features Role involves participation in the IT Incident Management and Application Team out of hours on call rota. ABOUT YOU Required: Bachelor or Master in a technical, business or IT discipline ...

platforms and services. Apply software engineering principles to improve reliability, scalability, performance and operability. Contribute to technical strategy, standards and long-term platform evolution. Incident Management & Resilience Lead and participate in incident response, root cause analysis and blameless post-mortems. Use data and observability to reduce mean … . Deep understanding of Linux, networking, distributed systems and cloud platforms. Experience with infrastructure-as-code and automation (e.g. Terraform, Ansible, CloudFormation). Strong incident response, troubleshooting and fault-analysis skills using a scientific, data-driven approach. Experience with observability: metrics, logging, tracing, alerting and performance analysis. Ability ...

strategy, standards, and maturity across complex platforms. Design, build, and operate resilient, scalable, and secure infrastructure. Lead reliability engineering initiatives, including automation, observability, and incident management. Provide senior technical leadership during major incidents and drive long-term remediation. Use data, metrics, and SLOs to drive continuous improvement in availability … influencing cross-functional teams. Strong software engineering and automation background. Deep understanding of systems engineering, cloud platforms, and infrastructure-as-code. Proven expertise in incident management and operational resilience. Excellent communication and stakeholder management skills. ...

protocols Basic switching principles Active Directory: GPOs Replication Authentication VMWare: vSphere features Diagnostics Storage: Connectivity types Storage assignment methods Disk redundancy logic Backup logic Incident Management Fantastic career opportunity. Apply now for an immediate interview. ...

Strong hands-on experience with Snowflake Experience building pipelines using Informatica IDMC (CDI) Background supporting live/production data platforms Strong problem-solving and incident management capability Comfortable working in a structured BAU environment Additional Information Location: Remote (UK) with occasional travel to Scotland Salary ...

Matillion or similar Hands-on Power BI experience including semantic models, DAX and deployment pipelines Proven experience running production data platforms, including monitoring and incident management Strong understanding of data security, access control and compliance principles Comfortable working across hybrid environments (cloud and on-prem) Clear communicator ...

similar), Experience with Terraform or other IaC tools, Knowledge of CI/CD tools (GitHub Actions, GitLab CI, Jenkins, etc.), Experience in production incident management and troubleshooting distributed systems. ...

quality, and operations teams on Secure Shop Connection projects. Provide Internal Audit, External Audit, and Integrations Support. Conduct OT/IT asset discovery, record management, and ongoing maintenance; liaise with third-party suppliers for asset inventory data. Build and maintain documentation to demonstrate compliance with IT/OT controls … network. Perform malware scanning as per SOP/policies and work with Customer's Cybersecurity to remediate infections on OT devices. Patch management for vendor-provided PCs, vulnerabilities, and incident management. Install and manage Nozomi network taps. Configure and deploy IT/OT network infrastructure (e.g., switch installations ...

quality, and operations teams on Secure Shop Connection projects. Provide Internal Audit, External Audit, and Integrations Support. Conduct OT/IT asset discovery, record management, and ongoing maintenance; liaise with third-party suppliers for asset inventory data. Build and maintain documentation to demonstrate compliance with IT/OT controls … network. Perform malware scanning as per SOP/policies and work with Customer's Cybersecurity to remediate infections on OT devices. Patch management for vendor-provided PCs, vulnerabilities, and incident management. Install and manage Nozomi network taps. Configure and deploy IT/OT network infrastructure (e.g., switch installations ...

quality, and operations teams on Secure Shop Connection projects. Provide Internal Audit, External Audit, and Integrations Support. Conduct OT/IT asset discovery, record management, and ongoing maintenance; liaise with third-party suppliers for asset inventory data. Build and maintain documentation to demonstrate compliance with IT/OT controls … network. Perform malware scanning as per SOP/policies and work with Customer's Cybersecurity to remediate infections on OT devices. Patch management for vendor-provided PCs, vulnerabilities, and incident management. Install and manage Nozomi network taps. Configure and deploy IT/OT network infrastructure (e.g., switch installations ...

quality, and operations teams on Secure Shop Connection projects. Provide Internal Audit, External Audit, and Integrations Support. Conduct OT/IT asset discovery, record management, and ongoing maintenance; liaise with third-party suppliers for asset inventory data. Build and maintain documentation to demonstrate compliance with IT/OT controls … network. Perform malware scanning as per SOP/policies and work with Customer's Cybersecurity to remediate infections on OT devices. Patch management for vendor-provided PCs, vulnerabilities, and incident management. Install and manage Nozomi network taps. Configure and deploy IT/OT network infrastructure (e.g., switch installations ...