support role, it would be advantageous if this was within an ICT support or helpdesk environment. Main Objectives Provide day-to-day support for staff and volunteers using SharePoint, Microsoft Teams, and Office 365, including troubleshooting common issues and escalating more complex problems to our ICT contractor and line manager as required. Support the administration and basic configuration of … problems are logged, tracked, and resolved promptly, maintaining good communication with users throughout. Including assisting with staff onboarding process The successful candidate will ideally have: Experience of Office 365, Microsoft Teams and SharePoint. Experience of maintaining desktops, laptops, networking and servers. Knowledge of network security including cyber essentials. Ability to manage own schedule, be proactive and balance competing and More ❯
support role, it would be advantageous if this was within an ICT support or helpdesk environment. Main Objectives Provide day-to-day support for staff and volunteers using SharePoint, Microsoft Teams, and Office 365, including troubleshooting common issues and escalating more complex problems to our ICT contractor and line manager as required. Support the administration and basic configuration of … problems are logged, tracked, and resolved promptly, maintaining good communication with users throughout. Including assisting with staff onboarding process The successful candidate will ideally have: Experience of Office 365, Microsoft Teams and SharePoint. Experience of maintaining desktops, laptops, networking and servers. Knowledge of network security including cyber essentials. Ability to manage own schedule, be proactive and balance competing and More ❯
Livingston, West Lothian, Scotland, United Kingdom
QA
You will see through all issues from initial log through to final resolution, ensuring excellent customer service each time. You will have excellent spelling and grammar, good knowledge of Microsoft platforms and take real pride in your work and enjoy going the extra mile. The company offers great opportunities for hard workers that are keen to build their career … logged correctly in line with each client's contract on our client’s management system on our bespoke FM Platform. Assist with producing engineer/sub-contractor quotations via Microsoft 365. First point of contact for incoming telephone calls. Accurately process enquiries via our FRESHDESK internal ticketing system, resolving concerns and triage concerns to management when necessary. Become a … Microsoft 365 superuser for the business, supporting with queries from subcontractors and internal teams. Liaise with contractors, client representatives, and the full team including engineers through Microsoft 365 platforms and our internal client CRM system. Ensure Contractors are aware of outstanding issues and are dealing with them in a timely manner via phone and email correspondence. Appropriately escalate More ❯
with internal IT teams and maintain clear documentation throughout the project. What You'll Need to Succeed Proven experience deploying Windows 11 in a corporate environment. Strong knowledge of Microsoft deployment tools such as MDT, SCCM, and Intune. Hands-on experience with device imaging, driver management, and application packaging. Excellent troubleshooting skills and the ability to resolve both hardware … and software issues. Strong communication and collaboration abilities. Desirable: Experience in public sector or large enterprise environments. Relevant Microsoft certifications (e.g., MCSA, MD-100/101). What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this More ❯
to resale or recycling. Utilise Blancco diagnostic tools to identify, log, and report faults across a range of hardware including servers, desktops, and notebooks. Maintain accurate asset records using Microsoft Dynamics 365 (D365) Warehouse Management System, ensuring all data is captured and updated in line with operational standards. Conduct functional testing of IT assets (e.g., touchscreens, keyboards, and other … ensure all approved assets are prepared and dispatched for shipment in a timely manner. Work collaboratively with internal stakeholders such as the Engineering and Reconciliation Teams, using tools including Microsoft Outlook and Teams to provide regular product and process updates. Participate in departmental meetings, contributing to clear communication around daily priorities, workflow progress, and order management. Desirable skills: Excellent More ❯
Full Job Description We are delighted to be supporting an award winning business as the look to hire a Microsoft 365 specialist to work closely with their client base, and help maximise opportunities and results from the tools that they already use. This role is very much hands on, and while you will have a strong technical knowledge, you More ❯
on your own initiative. You are consistent, focused, and flexible in both your outlook and approach. You are at home in a digital office environment, fully able to exploit Microsoft 365. You have a good understanding of the AFVC. As all roles within SVR are regulated within the scope of the Disclosure (Scotland) Act 2020, you will be required … the regulated social housing sector. Project management experience supported by a formal qualification. Ability to work independently, self-starter with initiative, and flexible in approach. Strong digital skills with Microsoft 365. Understanding of the AFVC. Eligibility to join the Protecting Vulnerable Groups Scheme (PVG) under the Disclosure (Scotland) Act 2020. Benefits Salary as stated Company car Enhanced company pension More ❯
Junior IT Support Technician - No Experience Needed Thinking about starting a fresh career in IT? We’re working with employers across the country who are looking to hire graduates from our IT Support Programme to help meet growing demand. The More ❯
career. What do I need to apply? A passion for tech, a willingness to learn, and an interest in building a career About QA Apprenticeships: We are the largest Microsoft Gold Learning Partner in the UK. We’ll offer you a broad range of Microsoft training courses, taught by highly experienced experts. We hold the highest overall pass More ❯
career. What do I need to apply? A passion for tech, a willingness to learn, and an interest in building a career About QA Apprenticeships: We are the largest Microsoft Gold Learning Partner in the UK. We’ll offer you a broad range of Microsoft training courses, taught by highly experienced experts. We hold the highest overall pass More ❯
career. What do I need to apply? A passion for tech, a willingness to learn, and an interest in building a career About QA Apprenticeships: We are the largest Microsoft Gold Learning Partner in the UK. We’ll offer you a broad range of Microsoft training courses, taught by highly experienced experts. We hold the highest overall pass More ❯
Oct-2025 and End Date : 27-Mar-2026 Location: Edinburgh Roles and Responsibilities: Resources will provide deskside and floorwalking support to NatWest colleagues during the migration from Zoom to Microsoft Teams. This includes end-user assistance, coaching, "how do I?" guidance, and adoption support following induction training delivered by QA trainers. The resource will work in tandem with another … technician floorwalking on site, and a local resource can be used.Engineers will:Support colleagues with Microsoft Teams queries such as:* Setting up/joining meetings, calls, and chat* Sharing and collaborating on documents in Teams* Troubleshooting login or MFA issues* Fixing Teams/Outlook calendar integrationResolve end-user issues (audio/video not working, connectivity problems, app crashes, sync More ❯
