Hybrid Cloud Operations Lead Sword Group · Aberdeen · Cloud Pay not stated 3w ago
- Location
- Aberdeen City, Scotland, United Kingdom
cloud platform services. Making sure operational commitments covering patching, maintenance, backup, capacity, lifecycle and vulnerability remediation are owned, tracked and progressed. Supporting the onboarding and transition of new customers and services into live support. Confirming that engineers have the required knowledge, access, monitoring, runbooks and escalation paths before accepting operational … observability, service-health data, incident trends and customer feedback to identify operational risks and improvement priorities. Commercial and operational awareness covering workload planning, customer onboarding, scope control, contract commitments, service boundaries and operational risk. Benefits At Sword, our core values and culture are based on caring about our people, investing ...