4 of 4 Performance Management Jobs in Scotland

Service Delivery and Performance Manager An excellent opportunity for an experienced operational leader to oversee service delivery, performance management, and quality assurance across multiple funded programmes within a domestic energy advice service. If youve also worked in the following roles, wed also like to hear from … Operations Manager, Service Delivery Lead, Programme Manager, Performance & Quality Manager SALARY: £33,000 per annum + Benefits LOCATION: This hybrid position allows for flexible working from home or from the offices in Dundee or Aberdeen, with occasional office attendance. Applicants must reside in, or very near ...

pivotal role in delivering exceptional service delivery across our Business Services Centre. As our Service Transition Lead, you will be responsible for overseeing service performance, maintaining and improving Service Level Agreements (SLAs), and leading the transition of new services and changes to existing services. You will ensure smooth, well … transition of new services and changes to existing services, ensuring minimal disruption and operational readiness. Establishing and maintaining clear service definitions and overseeing the performance of SLAs and KPIs Conducting root cause analysis and driving corrective actions. Managing the Continuous Improvement framework—identifying opportunities, implementing enhancements, and measuring associated ...

Procurement Category Leader – Direct Procurement leads the end-to-end strategy for OEM, Hardware, Software, and Services categories. The role combines strategic sourcing, supplier management, and commercial leadership, partnering cross-functionally to deliver value, manage risk, and drive operational excellence. Key Responsibilities: Category Strategy & Management Own and drive … negotiations for complex commercial agreements, securing best-in-class pricing and terms Partner with Legal to draft and manage supplier contracts Oversee contract lifecycle management and ensure compliance Business Partnering Act as the strategic procurement partner to Product, Services, and Commercial teams Align sourcing strategies with technology roadmaps ...

that transforms information from core systems into clear, actionable insights. You’ll analyse complex datasets, uncover trends, and produce reports that support both strategic performance management and day to day operations. Working closely with our Data Lead, you’ll deliver reporting primarily in Power BI and Excel , while ...