10 of 10 Performance Metrics Jobs in Scotland

and remote systems, empowering better decisions, improving efficiency, and enhancing patient safety. Role Overview Were seeking a Senior Quality Assurance Engineer to lead and support Quality Management System (QMS) performance across design, manufacturing, service, and compliance functions. This role is pivotal in ensuring our medical devices are safe, effective, and compliant with global standards. Responsibilities The Senior Quality Assurance … Engineer shall provide leadership and support for QMS performance in many facets of business operations: Design Control - To ensure the release of safe, effective and compliant medical devices, the Sr. Quality Assurance Engineer shall provide Quality System Design Control mentoring to ensure product design teams use of critical thinking. He or she shall be well versed in all aspects … material handling, inspection, and finished goods handling. Material Review Board - The Sr. Quality Assurance Engineer shall facilitate efficient and effective processing of Nonconforming Material Reports and Rework Orders. Process performance metrics shall be captured, monitored, and reported to ensure timely and effective MRB throughput and minimized quarantine back log. Installation and Service - The Sr. Quality Assurance Engineer shall More ❯

working autonomously. Here's what the role looks like: Reporting to the IT Operations Lead , our Customer Experience Manager will be responsible for all operational delivery activities, including service performance, work allocation , resource planning , risk management and line management of operational team leads in the services they manage. Work with key personnel both within SWORD and at the CUSTOMER … to ensure our operational service is aligned to the needs and goals, enabling a demonstrable partnership and collaborative relationship Maintain and where possible improve upon service performance and delivery targets, run the continual service improvement process, engage with regular reporting and resource management, ensuring relevant performance metrics are met and customer satisfaction is high Have regular engagement More ❯

working autonomously. Here's what the role looks like: Reporting to the IT Operations Lead , our Customer Experience Manager will be responsible for all operational delivery activities, including service performance, work allocation , resource planning , risk management and line management of operational team leads in the services they manage. Work with key personnel both within SWORD and at the CUSTOMER … to ensure our operational service is aligned to the needs and goals, enabling a demonstrable partnership and collaborative relationship Maintain and where possible improve upon service performance and delivery targets, run the continual service improvement process, engage with regular reporting and resource management, ensuring relevant performance metrics are met and customer satisfaction is high Have regular engagement More ❯

resource allocations for software development and deployment projects Coordinate software engineering, DevOps, testing, and customer operations (support) to drive progress and problem resolution Provide regular project updates, reports, and performance metrics to both customers and internal stakeholders Manage project budgets, cost forecasting, and financial reporting, ensuring profitability and cost efficiency Act as the primary point of contact for More ❯

change lifecycle. Vendor Management: Own relationships with technology suppliers, ensuring SLAs are met and driving service improvements. Continuous Improvement: Push toward CMMI Level 3 maturity, embedding structured processes and performance metrics. What We're Looking For Proven experience in IT Service Management , ideally within a transformation or complex environment. Strong knowledge of ITIL frameworks and governance best practices. Ability More ❯

change lifecycle. Vendor Management: Own relationships with technology suppliers, ensuring SLAs are met and driving service improvements. Continuous Improvement: Push toward CMMI Level 3 maturity, embedding structured processes and performance metrics. What We're Looking For Proven experience in IT Service Management , ideally within a transformation or complex environment. Strong knowledge of ITIL frameworks and governance best practices. Ability More ❯

change lifecycle. Vendor Management: Own relationships with technology suppliers, ensuring SLAs are met and driving service improvements. Continuous Improvement: Push toward CMMI Level 3 maturity, embedding structured processes and performance metrics. What We're Looking For Proven experience in IT Service Management , ideally within a transformation or complex environment. Strong knowledge of ITIL frameworks and governance best practices. Ability More ❯

solutions across the IT server and network estate Support the Information Security Manager in the implementation of security policies across IT infrastructure Support the service desk regarding any service performance issues Provide network support and resolving connectivity issues Configure hardware and software to optimize network communication Set up LAN and WAN networks, as well as Voice Over IP and … VTC devices IP address management and reporting Document processes and monitor network performance metrics Keep up with advancements in network technologies and solutions As the only healthcare provider to be accredited as one of the best companies to work for in the UK, Barchester are dedicated to ensuring that our team are respected and their contribution valued. If More ❯

solutions across the IT server and network estate Support the Information Security Manager in the implementation of security policies across IT infrastructure Support the service desk regarding any service performance issues Provide network support and resolving connectivity issues Configure hardware and software to optimize network communication Set up LAN and WAN networks, as well as Voice Over IP and … VTC devices IP address management and reporting Document processes and monitor network performance metrics Keep up with advancements in network technologies and solutions As the only healthcare provider to be accredited as one of the best companies to work for in the UK, Barchester are dedicated to ensuring that our team are respected and their contribution valued. If More ❯

presentations and proposals tailored to client need Collaborate with internal teams to ensure seamless delivery of products/services and exceptional customer service Meet and exceed sales targets and performance metrics Stay informed about industry trends, market conditions, and competitors to provide strategic insights Handle client inquiries and resolve issues promptly and effectively Maintain accurate records of client More ❯