12 of 12 Performance Metrics Jobs in Scotland

providers, ensuring seamless communication, service quality, and continuous improvement. The role will involve managing service delivery processes, creating and updating policies, and designing key performance metrics to measure success. Key Responsibilities: Customer & Supplier Relationship Management: Foster and maintain strong, positive relationships with key customers and suppliers, ensuring alignment … teams to implement changes that enhance Pelion's offerings. Service Reviews: Host and lead regular service reviews with key customers, providing insights into service performance, metrics, and areas for development. Policy & Procedure Management: Develop, maintain, and review comprehensive service management policies and procedures in line with ITIL best More ❯

sources, you will identify opportunities to improve and strengthen the capability of our people to meet the overall business objectives. Cultivating an inclusive, high performance environment, you will champion fair & consistent experiences across your region. Utilising performance metrics and data points to identify trends, forecast talent needs … impactful progression, career growth, reward and recognition processes. Leading on the design and implementation of effective local succession planning to identify and prepare high performance individuals to continue to enhance their capabilities and grow our internal talent pipeline. Develop and oversee performance management that aligns individual performance More ❯

sources, you will identify opportunities to improve and strengthen the capability of our people to meet the overall business objectives. Cultivating an inclusive, high performance environment, you will champion fair & consistent experiences across your region. Utilising performance metrics and data points to identify trends, forecast talent needs … impactful progression, career growth, reward and recognition processes. Leading on the design and implementation of effective local succession planning to identify and prepare high performance individuals to continue to enhance their capabilities and grow our internal talent pipeline. Develop and oversee performance management that aligns individual performance More ❯

Key Responsibilities: Lead and mentor the development team, fostering a culture of innovation, collaboration, and continuous improvement. Define and communicate clear goals, expectations, and performance metrics for the team. Manage resource allocation, team dynamics, and career development. Develop and implement a comprehensive development strategy that aligns with Quorum More ❯

demand and demonstrating the ROI. What You'll Do: Growth Strategy Develop and implement cross-functional growth marketing strategies aligned with commercial objectives. Oversee performance marketing campaigns (ABM, SEO/SEM, paid ads, content, social media) to drive acquisition and expansion. Define and maintain a compelling brand strategy and … in partnership with Sales, Product, Operations, and Finance. Drive product positioning, launch plans, and market entry strategies. Manage the product lifecycle marketing roadmap. Marketing Performance & Analytics Establish data-driven performance metrics, media optimization, and reporting. Implement A/B testing and incremental improvements to optimize channels. Communicate More ❯

the daily operations of the IT service desk, ensuring timely and effective resolution of incidents and service requests. Work to the IT service desk performance metrics, including response times, resolution rates, and customer satisfaction scores. Follow service desk processes and procedures using ITIL best practices and organisational standards. More ❯

ability to work independently and with a team Candidate responsibilities - Design and development of the data warehouse and required data pipelines Ensure provision and performance data is accessible in a variety of formats Work with the data team to develop key performance indicators Develop and deliver insightful analytics … monitoring and management Build analytics tools that utilise the data pipeline to provide actionable insights into customer acquisition, operational efficiency and other key business performance metrics Ensure data use, data stored on the CRM and/or imported or exported complies with the General Data Protection Regulations Thank More ❯

existing and new clients. Lead, motivate and mentor a team of specialist broker relationship managers/account managers. Conduct regular team meetings, 121s and performance reviews. Build productive and long-term relationships with small, mid-sized and large UK brokers. Serve as a key contact for top-tier clients … to ensure the highest level of service is being received and optimal use of the product is being maintained. Monitor performance metrics and implement initiatives to improve customer experience. Seek and translate client feedback to maximise proposition development. Foster and develop a client-centric, high-performance and More ❯

Work within a larger team to rapidly develop proof-of-concept prototypes to validate research ideas and integrate them into production systems and infrastructure Performance Analysis: Conduct in-depth profiling and tuning of operating systems and large-scale distributed systems, leveraging heterogeneous hardware (CPU, NPU). Documentation and Reporting … execute inference workload based on SW/HW co-design; exploit workload characteristics to prefetch memory/minimize communication. Stakeholder Communication: Present project milestones, performance metrics, and key findings to internal stakeholders. List details of Knowledge, Skills, Experience and Qualifications needed to do the job: Required: Bachelor's More ❯

product optimisations for each account. Monitor competitor activities and market trends to develop strategies that ensure our products remain competitive and appealing to customers. Performance Analysis & Reporting: Analyse sales performance across all ecommerce platforms to identify areas for improvement and growth. Provide regular reports and insights to senior … management on sales trends, account performance, and digital marketing initiatives. Use data to forecast demand, track KPIs (sales growth, conversion rates, etc.), and drive results. Own the P&L Effectively manage forecasts Product Listings & Content Optimization: Oversee the optimization of product listings (descriptions, images, prices, etc.) to ensure they … with ecommerce tools and platforms (e.g., Shopify, Amazon Seller Central, Google Analytics, etc.). Experience in using data analysis tools to monitor sales and performance metrics. Knowledge of SEO, content optimisation, and online advertising techniques (PPC, social media, etc.). Strong negotiation, communication, and interpersonal skills. Results-driven with More ❯

out in full compliance with regulatory requirements and internal policies. ** Data Driven Analysis: Analyse complex workflows and data to define and enhance services and performance metrics. ** Reporting: Produce clear reports on project progress, performance, and outcomes for senior leadership. ** Technology Proficiency: Utilise tools such as JIRA, SharePoint, Power … a culture of efficiency across global teams. You'll work on a diverse range of projects, using the latest tools and methodologies to enhance performance and optimise processes. If this sounds of interest, please apply and call Murray Simpson. More ❯

and execute integrated marketing campaigns across various channels to drive demand, lead generation, and pipeline acceleration. Define campaign goals, messaging, buyer personas, and success metrics while developing programs to capture new leads. Sales Enablement Collaborate with sales, product, and customer service teams to align marketing efforts with revenue growth … and analyze industry trends, competition, and customer insights to shape marketing strategies. Monitor, analyze, and report on marketing campaign effectiveness using KPIs and other performance metrics. Plan and coordinate marketing event logistics, including locations, materials, staff, and partnerships. Engage with potential customers, explain product or service value, and collect … Event Management Organize and execute marketing events that align with the overall strategy to enhance brand experience and engagement. Track event success using key metrics and attend industry events to build relationships and promote the company. Please ignore the salary stated as it is negotiable. More ❯