1 to 25 of 27 2nd Line Support Jobs in the South East

Technical Support Manager - 2nd Line £40 - 45k 3 days in the office Due to growth, a Technical Support Manager is needed to own the 2nd line service desk function, from higher level technical input to managing a team … engineers. Working along side the 1st and 3rd line Support Managers and their teams, you will lead and develop the 2nd line Teams, driving accountability, consistency, and performance, while maintaining clear ownership and control of escalated support and service delivery Coming ...

Workplace Technology Engineer (2nd Line Support) High Wycombe (Hybrid)£40,000 – £42,000 + Benefits About the Role My client is looking for a Workplace Technology Engineer to join their internal IT team, supporting and enhancing a modern Microsoft 365 digital workplace. This … hands-on 2nd line role where you’ll take ownership of core workplace technologies, ensuring systems are secure, reliable, and deliver an excellent user experience across the business. You’ll work closely with both technical teams and end users, playing a key role in maintaining and improving ...

2nd Line Support Engineer Paddock Wood Up to £35,000 Monday to Friday, 8:30am5:30pm Overtime paid for additional project work Do you enjoy getting to the bottom of technical issues rather than simply passing them on? Are you ready to take greater ownership … steadily growing Managed Service Provider based in Paddock Wood. As the business continues to welcome new customers, they are looking for an experienced 2nd Line Support Engineer to join their service desk team. This is a varied position where you will provide both remote ...

2nd Line Support Engineer, ITIL, 3 Months rolling, M365, Azure, Cloud, A leading provider of professional services is seeking a solid and reabile 2nd Line Support Engineer due to an increase is workload and client demand. About the role Reporting … Service Desk Manager (based in the UK), the 2nd Line Support Engineer will be responsible for providing support to customers for the more complex and challenging tickets. You will be involved in various ITIL processes including problem, change, knowledge, and configuration management. From ...

tricky software fault, you know how to get things sorted. This is your chance to join a growing IT Service Provider, providing 1st and 2nd line support to a key customer with offices across Germany. All users are German-speaking, so you'll need … work from anywhere in the UK. Language Skills: Use your German every day while building your IT career Variety: A mix of 1st and 2nd line support across hardware, software, Microsoft 365, and more Culture: Join a friendly, collaborative MSP with a solid reputation ...

tricky software fault, you know how to get things sorted. This is your chance to join a growing IT Service Provider, providing 1st and 2nd line support to a key customer with offices across Germany. All users are German-speaking, so you'll need … work from anywhere in the UK. Language Skills: Use your German every day while building your IT career Variety: A mix of 1st and 2nd line support across hardware, software, Microsoft 365, and more Culture: Join a friendly, collaborative MSP with a solid reputation ...

Cleared Support Engineer/2nd Line - £(phone number removed) DOE plus benefits - Full time on site in Hampshire ( 5 days per week) Looking for a 2nd line support engineer to join our clients team to design, build, and deliver secure … faster, safer decision-making for critical operations. Key Duties & responsibilities * Respond to incoming tickets and provide ongoing feedback on progress. * Providing basic 1st/2nd line support for our environments, services and infrastructure. Escalate to 3rd line for complex issues. * End user support ...

Cleared Support Engineer/2nd Line - £35,000-40,000 DOE plus benefits - Full time on site in Hampshire ( 5 days per week) Looking for a 2nd line support engineer to join our clients team to design, build, and deliver … faster, safer decision-making for critical operations. Key Duties & responsibilities * Respond to incoming tickets and provide ongoing feedback on progress. * Providing basic 1st/2nd line support for our environments, services and infrastructure. Escalate to 3rd line for complex issues. * End user support ...

2nd Line IT Support Engineer £32,000 - £45,000 DOE | Established MSP | Career Progression | Supportive Team Environment Looking for a 2nd Line role where you're more than just a ticket number? We're partnering with a well-established Managed Service Provider … taking ownership of more complex technical issues while continuing to develop your infrastructure and project skills. You'll be involved in: Managing and resolving 2nd Line support tickets and escalations Supporting a varied client base across multiple industries Assisting with new client onboardings and migrations ...

2nd Line IT Support Engineer Location: Camberley (Office-based) Job Type: Permanent Salary: £33,000 - £37,000 + Excellent Benefits Take the next step in your IT support career Are you an experienced IT Support Engineer looking to join a fast … Managed Services Provider where you'll work with modern technologies, varied customer environments and a supportive technical team? We're looking for a talented 2nd Line IT Support Engineer to provide high-quality technical support to a diverse portfolio of business customers. This ...

prestigious company is looking for an immediate start , contractor 2nd Line IT Support Engineer to join a busy IT support team on a temporary basis , supporting users on a busy IT Helpdesk. This role will start w.c. 29th of June, apply today, interview … tube and rail hubs this role will be on-site during the initial induction period, followed by hybrid working . The role: Provide 2nd line support for Microsoft 365, Windows 11, and end-user technologies Administer Microsoft 365 services including Exchange Online, Teams, and user ...

Role: 2nd Line Engineer Location: St. Albans Salary: £30,000 £32,000 Cloud-First MSP | Industry-Leading Training | Clear Path to 3rd Line & Cloud Engineering Were partnered with a modern, cloud-focused MSP in St. Albans thats helping businesses transform their IT environments through cutting … cloud technologies, infrastructure solutions, and managed services. Due to continued growth and a strong pipeline of new projects, theyre now looking for an ambitious 2nd Line Engineer to join their expanding technical team. This is a fantastic opportunity for an engineer who wants to move beyond routine ...

considered. The role also requires working 5 days per week at our offices, so please bear this in mind when applying Join our dynamic 2nd Line Command Support team where youll be part of a collaborative environment that values continuous learning and development. … 2nd Line Command Analyst, youll work closely with colleagues across different teams, including the 3rd Line specialists, to resolve incidents and implement key infrastructure changes. The role offers a great opportunity to hone your technical skills while contributing to the seamless support ...

2nd Line Support - Onsite at a school Must have an Enhanced DBS Key Responsibilities Manage and resolve 2nd line support tickets within agreed SLAs. Provide remote and face to face support to end users via phone, deskside support … networking, virtualisation, cybersecurity, backup, and antivirus technologies. Identify recurring issues and contribute to service improvements. Requirements Minimum 13 years' experience in an IT support role. Strong knowledge of Microsoft Server and Desktop Operating Systems. Experience with Microsoft 365, Entra ID, and Azure. Understanding of virtualisation, networking, Firewalls ...

2nd Line Support Technician Location: Ringwood, Hampshire Salary: £26,000 - £30,000 DOE + Profit Share + Benefits Hours: 37.5 hours per week; Hybrid home working after successful completion of probation The Role We are looking for an experienced 2nd Line Technician … Switches, and Microsoft Defender for Endpoint. Role-specific training is available through Microsoft Learn. Skills and Experience: At least 2 years' experience in a 2nd Line role. A good knowledge of IT troubleshooting and problem solving. Experience within an IT customer service environment. Taking responsibility for your ...

Cleared Support Engineer/2nd Line - 3 months+ - £250-295pd Outside IR35 - Full time on site in Surrey ( 5 days per week) Looking for a 2nd line support engineer to join our clients team to design, build, and deliver ...

2nd Line Support Technician Location: Ringwood, Hampshire Salary: £26,000 - £30,000 DOE + Profit Share + Benefits Hours: 37.5 hours per week; Hybrid home working after successful completion of probation The Role We are looking for an experienced 2nd Line Technician ...

Join a leading independent technology and services provider as a 2nd line IT support Technician. Job Overview: Seeking an on-site IT support resource in Maidenhead to assist with laptop deployments. The role involves configuring devices, updating asset records, and supporting users during … setup. Role : 2nd line IT support Technician Location: Carterton Contract: 22nd June'26 - 30th Sep'26 Mandatory check: SC Clearance Pay Rates: Umbrella Rate: £19.33/hour (via a Hays approved umbrella company). PAYE Basic Rate: £14.90/hour Hours: 37.5 hours a week. ...

growing and innovative software business based in Shoreham-by-Sea is looking to add a 2nd Line Application Support Specialist to its Client Services team. This is a fantastic opportunity for someone with strong technical troubleshooting skills and a customer-first mindset to take ownership … eligible for insurance, if you do not match the criteria, you will need to have access to your own vehicle. As a 2nd Line Application Support Specialist, your key responsibilities will include: Occasional travel to customer sites across the UK Own customer cases ...

Month Contract ECS Resource Group are currently working in partnership with a global managed service provider, assisting them with the search for a 2nd Line Support Engineer on a contract basis. Key Responsibilities: Provide onsite Level 2 IT support across a mixed Microsoft … Windows and Apple Mac environment, resolving a broad range of hardware, software and end-user issues. Support and maintain Microsoft 365 services, Windows devices, Mac devices and on-premises server infrastructure, ensuring reliable day-to-day IT operations. Act as the primary onsite escalation point, troubleshooting complex technical ...

2nd Line Support Engineer Paddock Wood Up to £35,000 Monday to Friday, 8:30am5:30pm Overtime paid for additional project work Do you enjoy getting to the bottom of technical issues rather than simply passing them on? Are you ready to take greater ownership … escalated support queries and project work? Would you like to join a friendly, collaborative team where your contribution is recognised and your te... WKCL1_UKTJ ...

2nd Line Support Engineer Paddock Wood Up to £35,000 Monday to Friday, 8:30am5:30pm Overtime paid for additional project work Do you enjoy getting to the bottom of technical issues rather than simply passing them on? Are you ready to take greater ownership … escalated support queries and project work? Would you like to join a friendly, collaborative team where your contribution is recognised and your te click apply for full job details ...

looking for a 2nd Line Customer Support Analyst to join our IRIS Financials Customer Support team and help deliver outstanding service to our customers. You’ll provide expert support for more complex customer queries, working closely with 1st and 3rd Line … Contributing to continuous improvement and knowledge sharing Supporting UAT and product enhancements What you’ll bring Experience in a customer-facing or technical support role Strong problem-solving and communication skills Confidence working with software systems SQL or financial system exposure (desirable but not essential) A passion ...

considered. The role also requires working 5 days per week at our offices, so please bear this in mind when applying Join our dynamic 2nd Line Command Support team where youll be part of a collaborative environment that values continuous learning and development click apply ...

will be responsible for providing second line IT support to internal users across SCG, handling escalated issues from first line and resolving more complex technical problems. Responsibilities: Receiving and resolving escalated tickets from First Line Service Desk.? Diagnosing and resolving more complex … technical issues that cannot be resolved at first line.? Escalating issues to Infrastructure, Security, or specialist teams when? required .? Providing guidance and support to First Line colleagues on technical matters.? Supporting EUC endpoint protection activities by ensuring end-user devices are covered by protection software. ...