16 of 16 2nd Line Support Jobs in the South East

2nd Line Support Engineer Vacancy Job Title: 2nd Line Support Engineer Salary: Up to £42,000 Location: London (Hybrid - 3 days onsite) Type: Permanent An exciting opportunity has arisen for an experienced 2nd Line Support Engineer to join a growing IT team supporting a modern Microsoft environment. You'll provide 2nd line technical support across desktop, infrastructure and Microsoft 365 technologies, working closely with 1st and 3rd line teams to resolve escalated issues while contributing ...

2nd Line Support Engineer £30k - £35k + Benefits Hove Area Are you a talented IT professional looking for an exciting opportunity to showcase your skills? We are seeking a proactive and customer-focused 2nd Line Support Engineer to join … client's dynamic team at a leading IT managed service provider company. 2nd Line Support Engineer Benefits: Access to pool vehicles for work related activities Located on the seafront by the Lady Bee Marina with nearby cafes and beach 5 minutes from train station ...

2nd Line IT Support Engineer Yateley, Camberley £35,000 - £40,000 + Progression + Company Benefits + Training Are you an IT Support Engineer or similar who wants to join a leading IT Managed Services Provider offering solutions throughout … support, hybrid cloud solutions, cybersecurity, infrastructure management, Power Apps and AI. On offer is the chance to work with expert colleagues on 2nd line IT support. You will be working via phone, email, and a ticket management system handling escalations from 1st line ...

Title: 1st/2nd Line Support Engineer Location: Near Richmond, London (On-site) Salary: £30,000-£35,000 per annum Overview We’re hiring a 1st/2nd Line Support Engineer to join a growing MSP, combining hands-on technical … responsibilities. This is a great opportunity for someone looking to step into a leadership role while staying close to the technology. Key Responsibilities Provide 2nd line support across Microsoft, cloud, and network environments Support and maintain Microsoft 365, SharePoint, and endpoint management solutions ...

Cleared Support Engineer/2nd Line - £(phone number removed) DOE plus benefits - Full time on site in Hampshire ( 5 days per week) Looking for a 2nd line support engineer to join our clients team to design, build, and deliver secure … faster, safer decision-making for critical operations. Key Duties & responsibilities * Respond to incoming tickets and provide ongoing feedback on progress. * Providing basic 1st/2nd line support for our environments, services and infrastructure. Escalate to 3rd line for complex issues. * End user support ...

Cleared Support Engineer/2nd Line - £35,000-40,000 DOE plus benefits - Full time on site in Hampshire ( 5 days per week) Looking for a 2nd line support engineer to join our clients team to design, build, and deliver … faster, safer decision-making for critical operations. Key Duties & responsibilities * Respond to incoming tickets and provide ongoing feedback on progress. * Providing basic 1st/2nd line support for our environments, services and infrastructure. Escalate to 3rd line for complex issues. * End user support ...

2nd Line IT Support Engineer £32,000 - £45,000 DOE | Established MSP | Career Progression | Supportive Team Environment Looking for a 2nd Line role where you're more than just a ticket number? We're partnering with a well-established Managed Service Provider … taking ownership of more complex technical issues while continuing to develop your infrastructure and project skills. You'll be involved in: Managing and resolving 2nd Line support tickets and escalations Supporting a varied client base across multiple industries Assisting with new client onboardings and migrations ...

2nd Line IT Support Engineer Yateley, Camberley 35,000 - 40,000 + Progression + Company Benefits + Training Are you an IT Support Engineer or similar who wants to join a leading IT Managed Services Provider offering solutions throughout … support, hybrid cloud solutions, cybersecurity, infrastructure management, Power Apps and AI. On offer is the chance to work with expert colleagues on 2nd line IT support. You will be working via phone, email, and a ticket management system handling escalations from 1st line ...

2nd Line Support Technician Location: Ringwood, Hampshire Salary: £26,000 - £30,000 DOE + Profit Share + Benefits Hours: 37.5 hours per week; Hybrid home working after successful completion of probation The Role We are looking for an experienced 2nd Line Technician … Switches, and Microsoft Defender for Endpoint. Role-specific training is available through Microsoft Learn. Skills and Experience: At least 2 years' experience in a 2nd Line role. A good knowledge of IT troubleshooting and problem solving. Experience within an IT customer service environment. Taking responsibility for your ...

Cleared Support Engineer/2nd Line - 3 months+ - £250-295pd Outside IR35 - Full time on site in Surrey ( 5 days per week) Looking for a 2nd line support engineer to join our clients team to design, build, and deliver ...

2nd Line Support Technician Location: Ringwood, Hampshire Salary: £26,000 - £30,000 DOE + Profit Share + Benefits Hours: 37.5 hours per week; Hybrid home working after successful completion of probation The Role We are looking for an experienced 2nd Line Technician ...

leading global investment management organisation is looking for an experienced 2nd line Service Desk support engineer to join its Global IT Services team in the City of London. This is an L2 technical support position acting as the escalation point between the Service … Desk and the wider IT Engineering team. You will provide high-quality technical support to employees, senior stakeholders and VIP users within a fast-paced, international financial-services environment. The role You will take ownership of complex incidents and service requests escalated by the Level 1 Service Desk ...

will be responsible for providing second line IT support to internal users across SCG, handling escalated issues from first line and resolving more complex technical problems. Responsibilities: Receiving and resolving escalated tickets from First Line Service Desk.? Diagnosing and resolving more complex … technical issues that cannot be resolved at first line.? Escalating issues to Infrastructure, Security, or specialist teams when? required .? Providing guidance and support to First Line colleagues on technical matters.? Supporting EUC endpoint protection activities by ensuring end-user devices are covered by protection software. ...

have strong technical skills, excellent problem-solving abilities, and a solid understanding of supply chain principles . Required Skills: To handle incoming technical support incidents, requests and changes. Management of personal call queue, ensuring calls are closed in a timely fashion. Provide updates and ensure ongoing customer communication … maintained. Resolution of calls ranging from simple password resets to complex server queries. Escalation of calls to 3rd Line Team as necessary. To work as part of a close-knit and highly skilled team of Engineers. Provide excellent customer service. Work with other internal teams (3rd Line ...

Node IT is a trusted technology partner for ambitious SMEs across Bedfordshire and beyond.Since 2008, weve built our reputation on clear communication, proactive support, and doing things properly - not just quickly. Node IT is growing - and were looking for a capable, proactive Level 2 Engineer to join … rely on Level 2 engineers to act as the operational spine - bringing stability, structure, and dependable execution across both day-to-day support and project delivery. If you take ownership, value clarity, and want to be part of a team that is building something well - youll fit right ...

will be responsible for providing second line IT support to internal users across SCG, handling escalated issues from first line and resolving more complex technical problems. Responsibilities: Receiving and resolving escalated tickets from First Line Service Desk.? Diagnosing and resolving more complex … technical issues that cannot be resolved at first line click apply for full job details ...