21 of 21 2nd Line Support Jobs in the South East

2nd Line Support Engineer Vacancy Job Title: 2nd Line Support Engineer Salary: Up to £42,000 Location: London (Hybrid - 3 days onsite) Type: Permanent An exciting opportunity has arisen for an experienced 2nd Line Support Engineer to join a growing IT team supporting a modern Microsoft environment. You'll provide 2nd line technical support across desktop, infrastructure and Microsoft 365 technologies, working closely with 1st and 3rd line teams to resolve escalated issues while contributing ...

2nd Line Support Engineer £30k - £35k + Benefits Hove Area Are you a talented IT professional looking for an exciting opportunity to showcase your skills? We are seeking a proactive and customer-focused 2nd Line Support Engineer to join … client's dynamic team at a leading IT managed service provider company. 2nd Line Support Engineer Benefits: Access to pool vehicles for work related activities Located on the seafront by the Lady Bee Marina with nearby cafes and beach 5 minutes from train station ...

Workplace Technology Engineer (2nd Line Support) High Wycombe (Hybrid)£40,000 – £42,000 + Benefits About the Role My client is looking for a Workplace Technology Engineer to join their internal IT team, supporting and enhancing a modern Microsoft 365 digital workplace. This … hands-on 2nd line role where you’ll take ownership of core workplace technologies, ensuring systems are secure, reliable, and deliver an excellent user experience across the business. You’ll work closely with both technical teams and end users, playing a key role in maintaining and improving ...

Cleared Support Engineer/2nd Line - £(phone number removed) DOE plus benefits - Full time on site in Hampshire ( 5 days per week) Looking for a 2nd line support engineer to join our clients team to design, build, and deliver secure … faster, safer decision-making for critical operations. Key Duties & responsibilities * Respond to incoming tickets and provide ongoing feedback on progress. * Providing basic 1st/2nd line support for our environments, services and infrastructure. Escalate to 3rd line for complex issues. * End user support ...

Cleared Support Engineer/2nd Line - £35,000-40,000 DOE plus benefits - Full time on site in Hampshire ( 5 days per week) Looking for a 2nd line support engineer to join our clients team to design, build, and deliver … faster, safer decision-making for critical operations. Key Duties & responsibilities * Respond to incoming tickets and provide ongoing feedback on progress. * Providing basic 1st/2nd line support for our environments, services and infrastructure. Escalate to 3rd line for complex issues. * End user support ...

2nd Line IT Support Engineer £32,000 - £45,000 DOE | Established MSP | Career Progression | Supportive Team Environment Looking for a 2nd Line role where you're more than just a ticket number? We're partnering with a well-established Managed Service Provider … taking ownership of more complex technical issues while continuing to develop your infrastructure and project skills. You'll be involved in: Managing and resolving 2nd Line support tickets and escalations Supporting a varied client base across multiple industries Assisting with new client onboardings and migrations ...

2nd Line Support Engineer Billericay | Hybrid working, 4 days in office and 1 at home Hours: 8-5 or 9-6, rota or preference is fine. A growing organisation is seeking a Technical Support Analyst to join its busy IT Support … users across the business in a varied role. The Role With first line tasks largely automated, this role is focused on 2nd Line Support with some 3rd Line and Server support for those able or wishing to step up. ...

2nd Line IT Support Engineer Location: Camberley (Office-based) Job Type: Permanent Salary: £33,000 - £37,000 + Excellent Benefits Take the next step in your IT support career Are you an experienced IT Support Engineer looking to join a fast … Managed Services Provider where you'll work with modern technologies, varied customer environments and a supportive technical team? We're looking for a talented 2nd Line IT Support Engineer to provide high-quality technical support to a diverse portfolio of business customers. This ...

prestigious company is looking for an immediate start , contractor 2nd Line IT Support Engineer to join a busy IT support team on a temporary basis , supporting users on a busy IT Helpdesk. This role will start w.c. 29th of June, apply today, interview … tube and rail hubs this role will be on-site during the initial induction period, followed by hybrid working . The role: Provide 2nd line support for Microsoft 365, Windows 11, and end-user technologies Administer Microsoft 365 services including Exchange Online, Teams, and user ...

considered. The role also requires working 5 days per week at our offices, so please bear this in mind when applying Join our dynamic 2nd Line Command Support team where youll be part of a collaborative environment that values continuous learning and development. … 2nd Line Command Analyst, youll work closely with colleagues across different teams, including the 3rd Line specialists, to resolve incidents and implement key infrastructure changes. The role offers a great opportunity to hone your technical skills while contributing to the seamless support ...

2nd Line Support - Onsite at a school Must have an Enhanced DBS Key Responsibilities Manage and resolve 2nd line support tickets within agreed SLAs. Provide remote and face to face support to end users via phone, deskside support … networking, virtualisation, cybersecurity, backup, and antivirus technologies. Identify recurring issues and contribute to service improvements. Requirements Minimum 13 years' experience in an IT support role. Strong knowledge of Microsoft Server and Desktop Operating Systems. Experience with Microsoft 365, Entra ID, and Azure. Understanding of virtualisation, networking, Firewalls ...

2nd Line Support Technician Location: Ringwood, Hampshire Salary: £26,000 - £30,000 DOE + Profit Share + Benefits Hours: 37.5 hours per week; Hybrid home working after successful completion of probation The Role We are looking for an experienced 2nd Line Technician … Switches, and Microsoft Defender for Endpoint. Role-specific training is available through Microsoft Learn. Skills and Experience: At least 2 years' experience in a 2nd Line role. A good knowledge of IT troubleshooting and problem solving. Experience within an IT customer service environment. Taking responsibility for your ...

Cleared Support Engineer/2nd Line - 3 months+ - £250-295pd Outside IR35 - Full time on site in Surrey ( 5 days per week) Looking for a 2nd line support engineer to join our clients team to design, build, and deliver ...

2nd Line Support Technician Location: Ringwood, Hampshire Salary: £26,000 - £30,000 DOE + Profit Share + Benefits Hours: 37.5 hours per week; Hybrid home working after successful completion of probation The Role We are looking for an experienced 2nd Line Technician ...

growing and innovative software business based in Shoreham-by-Sea is looking to add a 2nd Line Application Support Specialist to its Client Services team. This is a fantastic opportunity for someone with strong technical troubleshooting skills and a customer-first mindset to take ownership … eligible for insurance, if you do not match the criteria, you will need to have access to your own vehicle. As a 2nd Line Application Support Specialist, your key responsibilities will include: Occasional travel to customer sites across the UK Own customer cases ...

leading global investment management organisation is looking for an experienced 2nd line Service Desk support engineer to join its Global IT Services team in the City of London. This is an L2 technical support position acting as the escalation point between the Service … Desk and the wider IT Engineering team. You will provide high-quality technical support to employees, senior stakeholders and VIP users within a fast-paced, international financial-services environment. The role You will take ownership of complex incidents and service requests escalated by the Level 1 Service Desk ...

looking for a 2nd Line Customer Support Analyst to join our IRIS Financials Customer Support team and help deliver outstanding service to our customers. You’ll provide expert support for more complex customer queries, working closely with 1st and 3rd Line … Contributing to continuous improvement and knowledge sharing Supporting UAT and product enhancements What you’ll bring Experience in a customer-facing or technical support role Strong problem-solving and communication skills Confidence working with software systems SQL or financial system exposure (desirable but not essential) A passion ...

will be responsible for providing second line IT support to internal users across SCG, handling escalated issues from first line and resolving more complex technical problems. Responsibilities: Receiving and resolving escalated tickets from First Line Service Desk.? Diagnosing and resolving more complex … technical issues that cannot be resolved at first line.? Escalating issues to Infrastructure, Security, or specialist teams when? required .? Providing guidance and support to First Line colleagues on technical matters.? Supporting EUC endpoint protection activities by ensuring end-user devices are covered by protection software. ...

Node IT is a trusted technology partner for ambitious SMEs across Bedfordshire and beyond.Since 2008, weve built our reputation on clear communication, proactive support, and doing things properly - not just quickly. Node IT is growing - and were looking for a capable, proactive Level 2 Engineer to join … rely on Level 2 engineers to act as the operational spine - bringing stability, structure, and dependable execution across both day-to-day support and project delivery. If you take ownership, value clarity, and want to be part of a team that is building something well - youll fit right ...

have strong technical skills, excellent problem-solving abilities, and a solid understanding of supply chain principles . Required Skills: To handle incoming technical support incidents, requests and changes. Management of personal call queue, ensuring calls are closed in a timely fashion. Provide updates and ensure ongoing customer communication … maintained. Resolution of calls ranging from simple password resets to complex server queries. Escalation of calls to 3rd Line Team as necessary. To work as part of a close-knit and highly skilled team of Engineers. Provide excellent customer service. Work with other internal teams (3rd Line ...

will be responsible for providing second line IT support to internal users across SCG, handling escalated issues from first line and resolving more complex technical problems. Responsibilities: Receiving and resolving escalated tickets from First Line Service Desk.? Diagnosing and resolving more complex … technical issues that cannot be resolved at first line click apply for full job details ...