17 of 17 2nd Line Support Jobs in the South East

Technical Support Manager - 2nd Line £40 - 45k 3 days in the office Due to growth, a Technical Support Manager is needed to own the 2nd line service desk function, from higher level technical input to managing a team … engineers. Working along side the 1st and 3rd line Support Managers and their teams, you will lead and develop the 2nd line Teams, driving accountability, consistency, and performance, while maintaining clear ownership and control of escalated support and service delivery Coming ...

/2nd Line Support Engineer Ashford, Kent – Office-based Up to £32,000 DOE Are you currently working in IT support and ready to strengthen your technical skills? Do you enjoy troubleshooting across Microsoft 365, desktop, and user environments? Are you looking … progress, not stay stuck on the same tickets? If so, this could be a strong next step. We are recruiting for a 1st/2nd Line Support Engineer to join a well-established Managed Service Provider in Ashford. This role is ideal for someone operating ...

Title: 2nd Line IT Support Engineer (Permanent) Salary: £35,000 - £40,000 Per Annum + Company Benefits Location: Buckinghamshire Type Of Working: Onsite "Please note visa sponsorship is not available for this position" Are you a 2nd Line Support Engineer … application issues while delivering exceptional customer service? We're recruiting on behalf of a leading global organisation seeking an experienced and customer-focused 2nd Line IT Support Engineer to join their growing technical support team. This is an excellent opportunity for someone ...

2nd Line Support Analyst - MSP experience essential Location: High Wycombe | Hybrid | Enhanced DBS Required Mon-Fri, Shifts between 08:00 and 18:00 – 7.5 hours a day Hybrid working - Office (3 days)/home (2 days) We are seeking an experienced and customer-focused 2nd … technical support to a diverse client base, resolving and progressing IT issues while delivering excellent customer service. Key Responsibilities Manage and resolve 2nd line support tickets within agreed SLAs. Provide remote support to end users via phone, email, and ticketing systems. ...

/2nd Line Support Engineer – MSP Whitstable, Kent £28,000 – £32,000 depending on experience Must have Full Driving licence Are you currently working in IT support and looking to strengthen your technical skills within an MSP environment? Do you enjoy troubleshooting across … technical support across their client base. This role would suit somebody operating at strong 1st Line or early 2nd Line level who wants to continue developing technically within a supportive MSP environment. The Opportunity You will join a collaborative technical team supporting ...

2nd Line Support Analyst - £250 PD – Inside IR 35 – 2 month rolling Are you an experienced 2nd Line Support Analyst who thrives in a hands-on role, supporting a wide range of systems and users who enjoys working … into a permanent position and must be able to drive for an initial 2 month contract to start ASAP. Key Responsibilities Provide 1st and 2nd line IT support for hardware, software, and applications. Manage and escalate issues to 3rd line support ...

Horsham £200/Day Inside IR35 3 Months - Could go long term IT Support Technician (1st/2nd Line Support) We are looking for a Temporary IT Support Technician to provide 1st and 2nd line support … internal users across the business. The successful candidate will be responsible for troubleshooting hardware, software, desktop, mobile device, and Microsoft Office issues, providing support via phone, email, remote access, and face-to-face interactions. You will log and manage incidents, resolve technical issues where possible, and escalate more ...

2nd Line Support Technician Location: Ringwood, Hampshire Salary: £26,000 - £30,000 DOE + Profit Share + Benefits Hours: 37.5 hours per week; Hybrid home working after successful completion of probation The Role We are looking for an experienced 2nd Line Technician … Switches, and Microsoft Defender for Endpoint. Role-specific training is available through Microsoft Learn. Skills and Experience: At least 2 years' experience in a 2nd Line role. A good knowledge of IT troubleshooting and problem solving. Experience within an IT customer service environment. Taking responsibility for your ...

2nd Line Support Technician Location: Ringwood, Hampshire Salary: £26,000 - £30,000 DOE + Profit Share + Benefits Hours: 37.5 hours per week; Hybrid home working after successful completion of probation The Role We are looking for an experienced 2nd Line Technician ...

established IT managed service provider with multiple offices in the UK. They seek an experienced IT Helpdesk Support Engineer to provide 2nd Line technical support to a growing client base of SMEs. Role: Provide remote 2nd Line IT Support … technical issue is identified you will talk the user through the steps required to resolve it or escalate it to the 3rd Line Team Experience preferred: Excellent problem solving skills Windows 10/11 Networking - IP addressing, DHCP, DNS Office 365, Azure, SharePoint, OneDrive Anti Virus Software Mail ...

Join a leading independent technology and services provider as a 2nd line IT support Technician. Job Overview: Seeking an on-site IT support resource in Maidenhead to assist with laptop deployments. The role involves configuring devices, updating asset records, and supporting users during … setup. Role : 2nd line IT support Technician Location: Carterton Contract: 22nd June'26 - 30th Sep'26 Mandatory check: SC Clearance Pay Rates: Umbrella Rate: £19.33/hour (via a Hays approved umbrella company). PAYE Basic Rate: £14.90/hour Hours: 37.5 hours a week. ...

ROLE TITLE: Duty Technician/2nd line support LOCATION: Hursley 5 days per week - Monday to Friday ASSIGNMENT LENGTH: 12 Months Salary: £48,000 per annum CLEARANCE: ***The ideal candidate will have active SC Clearance to be considered*** We are actively looking to secure … with both our clients and our own employees. We are passionate about training, technology and career development. Job Purpose/The Role: Application Support providing Level 2/3 Support on a one-of-a-kind National Critical Infrastructure system working closely with the client, third ...

Second Line Software Support Engineer Milton Keynes Up to £40,000 per annum plus bonus VIQU are currently working with an established software as a Service (SaaS) organisation who are undergoing a significant amount of international growth, and so are looking to strengthen their software support … this, they are hiring a second line software support engineer to act as a technical escalation point, assisting customers with 2nd line technical issues on their cloud SaaS platform. Please note this is focused on fixing software issues rather than infrastructure ...

Financial Services client based in London (near London Bridge Station), have an urgent requirement for Desktop Support Engineer (2nd Line), to join the business on an initial 12 month contract with extensions anticipated. ROLE: - Provide specialized, discrete support for executive, VIP, and highly … sensitive technical functions. Master and troubleshoot advanced issues related to operating systems, virtual desktop environments (VDI), complex application integrations, and specific line-of-business tools. Administer and maintain enterprise-level endpoint management tools such as Microsoft Endpoint Configuration Manager (SCCM), Microsoft Intune, or JAMF Pro for software deployment ...

Support Engineer A growing IT solutions provider is looking to add an IT Support Engineer to its internal helpdesk team, supporting SME clients across Oxfordshire and the Thames Valley. This is a varied, hands-on role where you'll be involved in everything from … user support through to infrastructure, cloud, networking and security-related issues. It would suit someone who enjoys problem-solving, speaking with customers and building broader technical experience within an MSP-style environment. The Role You will be supporting a range of clients across Microsoft, desktop, server, networking ...

will be responsible for providing second line IT support to internal users across SCG, handling escalated issues from first line and resolving more complex technical problems. Responsibilities: Receiving and resolving escalated tickets from First Line Service Desk.? Diagnosing and resolving more complex … technical issues that cannot be resolved at first line.? Escalating issues to Infrastructure, Security, or specialist teams when? required .? Providing guidance and support to First Line colleagues on technical matters.? Supporting EUC endpoint protection activities by ensuring end-user devices are covered by protection software. ...

will be responsible for providing second line IT support to internal users across SCG, handling escalated issues from first line and resolving more complex technical problems. Responsibilities: Receiving and resolving escalated tickets from First Line Service Desk.? Diagnosing and resolving more complex … technical issues that cannot be resolved at first line click apply for full job details ...