Fleet, Hampshire, United Kingdom Hybrid / WFH Options
RVU Co UK
cloud infrastructure - moving from Azure to AWS What we're looking for Ideally your technical background will include: Automation using an IaC approach CI/CD Dev Ops and continuousimprovement Experience in developed or architected secure environments, pipelines software API Gateways, DNS and load-balancing for a micro service architecture (preferably using CloudFlare) Operating high load More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Morgan McKinley
modeling (Snowflake experience a plus). Strong communication and presentation skills, with the ability to explain complex data simply. Self-starter with a commercial mindset and a drive for continuous improvement. Background in ad-tech or digital marketing platforms is highly desirable, as well as experience working with external data partners to enhance ad targeting. Familiarity with automated data More ❯
london, south east england, united kingdom Hybrid / WFH Options
Undisclosed
will coordinate cross-functional efforts and enhance application usability. The role will be responsible for liaising between business SMEs and the internal technology team to deliver system enhancements and continuous improvement. Key Responsibilities: Analyse system requirements and design solutions to improve operating efficiency and support the business growth. Collaborate with cross-functional teams, including architecture, engineering, testing and business More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Undisclosed
will coordinate cross-functional efforts and enhance application usability. The role will be responsible for liaising between business SMEs and the internal technology team to deliver system enhancements and continuous improvement. Key Responsibilities: Analyse system requirements and design solutions to improve operating efficiency and support the business growth. Collaborate with cross-functional teams, including architecture, engineering, testing and business More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Undisclosed
will coordinate cross-functional efforts and enhance application usability. The role will be responsible for liaising between business SMEs and the internal technology team to deliver system enhancements and continuous improvement. Key Responsibilities: Analyse system requirements and design solutions to improve operating efficiency and support the business growth. Collaborate with cross-functional teams, including architecture, engineering, testing and business More ❯
Uxbridge, Middlesex, United Kingdom Hybrid / WFH Options
APCOA PARKING UK
existing software products, making them even more robust, reliable, and scalable. Take on a leadership role by mentoring fellow developers, running knowledge-sharing sessions, and guiding the team towards continuous improvement. Join a small, high-energy team working on a rapid development schedule - perfect for those who thrive under pressure and love quick iterations. From creating technical specifications to More ❯
Familiarity with tools such as Adobe Analytics, Salesforce, or equivalent platforms preferred. Excellent stakeholder management and cross-functional collaboration skills. Agile mindset, with experience in iterative product development and continuous improvement. Strong commercial acumen, with the ability to connect customer experience improvements to business outcomes. Passionate about loyalty, customer value, and delivering experiences that genuinely make a difference. Why More ❯
swift responses, support investigations, and create fixes during live incidents. Support delivery leads and architecture colleagues in defining technical tasks required to deliver user stories. Take ownership of the continuousimprovement of all Design Software processes and procedures. Required Skills & Qualifications: Strong technical understanding and commercial experience with C++ and Perl technologies. Experience in agile team environments … and continuous integration settings. Proven ability to design and deliver software solutions that meet user needs. Ability to set up and establish new software projects from scratch, incorporating best practices, build and release processes, and automated testing. Experience leading small teams of software developers for technical delivery. Familiarity with Git or similar source control systems. Desirable: Knowledge of VBA More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Larbey Evans
every Wednesday, discretionary bonuses, and more! 09:30-17:30 (Monday-Friday) Hybrid working (3 days office/2 days remote) You will focus on the operational support and continuousimprovement of enterprise application environments, ensuring high availability, security, and performance. Key responsibilities include day-to-day maintenance, patching, monitoring, and user support across critical systems, while … also contributing to process improvement, documentation, and integration stability. IT Applications Analyst Key Responsibilities: Perform ongoing system maintenance, patching, and upgrades in coordination with change management procedures Manage user access controls, including provisioning, de-provisioning, and access reviews Monitor system health and performance; initiate health checks and proactively remediate issues Respond to and resolve incidents and service requests More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Larbey Evans
every Wednesday, discretionary bonuses, and more! 09:30-17:30 (Monday-Friday) Hybrid working (3 days office/2 days remote) You will focus on the operational support and continuousimprovement of enterprise application environments, ensuring high availability, security, and performance. Key responsibilities include day-to-day maintenance, patching, monitoring, and user support across critical systems, while … also contributing to process improvement, documentation, and integration stability. IT Applications Analyst Key Responsibilities: Perform ongoing system maintenance, patching, and upgrades in coordination with change management procedures Manage user access controls, including provisioning, de-provisioning, and access reviews Monitor system health and performance; initiate health checks and proactively remediate issues Respond to and resolve incidents and service requests More ❯
UK and Ireland, with a turnover surpassing £1.8 billion in 2023. At Bytes, we nurture talented individuals to achieve remarkable outcomes and are dedicated to supporting our employees through continuous training, guidance, and development to help you advance and fulfil your career goals. We foster a culture of innovation, collaboration, recognition and inclusivity and offer a wide range of … Adherence : Ensure all processes are followed correctly to maintain operational excellence and efficiency. Reporting and Documentation : Maintain accurate records and documentation of all renewals, upsell activities, and customer interactions. ContinuousImprovement : Identify areas for process improvement and implement changes to enhance efficiency and effectiveness. INDIVIDUAL RESPONSIBILITIES: Be the primary point of contact for incoming queries More ❯
UK and Ireland, with a turnover surpassing £1.8 billion in 2023. At Bytes, we nurture talented individuals to achieve remarkable outcomes and are dedicated to supporting our employees through continuous training, guidance, and development to help you advance and fulfil your career goals. We foster a culture of innovation, collaboration, recognition and inclusivity and offer a wide range of … Adherence : Ensure all processes are followed correctly to maintain operational excellence and efficiency. Reporting and Documentation : Maintain accurate records and documentation of all renewals, upsell activities, and customer interactions. ContinuousImprovement : Identify areas for process improvement and implement changes to enhance efficiency and effectiveness. INDIVIDUAL RESPONSIBILITIES: Be the primary point of contact for incoming queries More ❯
provider or customer side. This position is located in either the Zalaris Hersham Office or Zalaris Derbyshire Office with options to work remotely. Your Responsibilities Managing Service Delivery and continuous improvements: Has a proactive and consultative role in solving payroll related issues in customer service, driving continuousimprovement of customer processes, and adding value to the … payroll, accounting, IT or other business functions either from service provider or customer side Minimum of 2 years’ experience in managing customer relationships. Experience in process and RPA improvement Solid understanding of customer expectations in service business Business and service minded, analytical and customer focused. Ability to prioritize, plan and be structured to deliver timely and positive results. More ❯
hersham, south east england, united kingdom Hybrid / WFH Options
Zalaris
provider or customer side. This position is located in either the Zalaris Hersham Office or Zalaris Derbyshire Office with options to work remotely. Your Responsibilities Managing Service Delivery and continuous improvements: Has a proactive and consultative role in solving payroll related issues in customer service, driving continuousimprovement of customer processes, and adding value to the … payroll, accounting, IT or other business functions either from service provider or customer side Minimum of 2 years’ experience in managing customer relationships. Experience in process and RPA improvement Solid understanding of customer expectations in service business Business and service minded, analytical and customer focused. Ability to prioritize, plan and be structured to deliver timely and positive results. More ❯
guildford, south east england, united kingdom Hybrid / WFH Options
Zalaris
provider or customer side. This position is located in either the Zalaris Hersham Office or Zalaris Derbyshire Office with options to work remotely. Your Responsibilities Managing Service Delivery and continuous improvements: Has a proactive and consultative role in solving payroll related issues in customer service, driving continuousimprovement of customer processes, and adding value to the … payroll, accounting, IT or other business functions either from service provider or customer side Minimum of 2 years’ experience in managing customer relationships. Experience in process and RPA improvement Solid understanding of customer expectations in service business Business and service minded, analytical and customer focused. Ability to prioritize, plan and be structured to deliver timely and positive results. More ❯
Farnborough, Hampshire, South East, United Kingdom Hybrid / WFH Options
Talent Locker
tuning and enhancing detection rules, alerts and playbooks in SIEM/SOAR tools Providing mentorship and technical guidance to SOC analysts Driving post-incident reviews, root cause analysis and continuousimprovement Conducting proactive threat hunting and supporting compliance/audit requirements Collaborating with wider IT/security teams to improve detection and response capability What you'll … Work in a future-focused environment with strong investment in cyber capability Hybrid working with modern tools and methodologies Excellent benefits including contributory pension, medical cover, bonus scheme and continuous learning opportunities More ❯
assignment. The successful candidate will take ownership of key customer journeys, ensuring they are simple, intuitive and deliver measurable value at every stage. Responsibilities: Lead the design, delivery, and continuous optimization of end-to-end customer journeys (e.g., onboarding, purchase, adoption, support). Define the vision and KPIs for digital journeys, ensuring alignment with business goals and customer needs. … on performance metrics to senior leadership, highlighting successes and areas for improvement. Influence stakeholders and align priorities across multiple business units. Foster a culture of customer-centricity, innovation, and continuousimprovement Skills/Experience: Bachelor's degree in Business, Marketing, Digital Experience, or related field (or equivalent work experience). Proven track record in digital product, journey More ❯
Frimley, Camberley, Surrey, England, United Kingdom
Michael Page Technology
resolution in collaboration with Service Delivery teams. Support infrastructure projects by partnering with PMO, Change Management, and vendors. Represent regional interests in Change Advisory Boards Promote a culture of continuousimprovement, service excellence, and operational efficiency. Collaborate with cross-functional IT teams and Business Relationship Managers to align services with business needs. Profile This organisation is looking … a view to a permanent contract means being part of a global, forward-thinking IT organization. Competitive salary and performance-based bonuses Opportunities for global travel and international collaboration Continuous learning, development, and training opportunities Exposure to large-scale infrastructure projects and regional leadership A supportive and inclusive workplace culture focused on innovation and excellence More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Noir
Key skills: Application Support, Service Delivery, ITIL, Salesforce, Figaro, Invu, Snowflake, Power BI, Incident Management, Problem Management, Change Management, Application Lifecycle, Team Leadership, SLA Management, Vendor Management, Stakeholder Engagement, ContinuousImprovement, Risk & Compliance, Investment Banking) Are you an experienced leader in application support, skilled in managing business-critical systems in high-pressure environments? Do you excel at … BI, Snowflake. Training will also be provided for any technologies you do not have experience with. Alongside incident and problem management, you'll manage the full application lifecycle, drive continuous improvements, monitor KPIs, and ensure adherence to ITIL processes. You'll engage regularly with business, technology, and vendor stakeholders, translating technical issues into clear business language and aligning priorities. More ❯
london, south east england, united kingdom Hybrid / WFH Options
Digitail
with Customer Success to resolve client billing issues. Financial Reporting & Reconciliation : support monthly reporting, reconciliations with external accountants, and ad hoc financial analysis & adjustments with leadership. Systems & Process Improvement : Lead scalable tooling and process enhancements across finance ops, with a focus on documentation and data quality. About You 2–4 years of experience: you’ve spent time in … Ownership mindset: you’re excited by the chance to take real ownership – when you see something that could work better, you run with it and make a visible impact Continuousimprovement mindset: you enjoy bringing structure to messy workflows, untangling unclear handoffs, and making things run smoother for everyone involved Bonus – automation & systems: maybe you’ve set More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Digitail
with Customer Success to resolve client billing issues. Financial Reporting & Reconciliation : support monthly reporting, reconciliations with external accountants, and ad hoc financial analysis & adjustments with leadership. Systems & Process Improvement : Lead scalable tooling and process enhancements across finance ops, with a focus on documentation and data quality. About You 2–4 years of experience: you’ve spent time in … Ownership mindset: you’re excited by the chance to take real ownership – when you see something that could work better, you run with it and make a visible impact Continuousimprovement mindset: you enjoy bringing structure to messy workflows, untangling unclear handoffs, and making things run smoother for everyone involved Bonus – automation & systems: maybe you’ve set More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Digitail
with Customer Success to resolve client billing issues. Financial Reporting & Reconciliation : support monthly reporting, reconciliations with external accountants, and ad hoc financial analysis & adjustments with leadership. Systems & Process Improvement : Lead scalable tooling and process enhancements across finance ops, with a focus on documentation and data quality. About You 2–4 years of experience: you’ve spent time in … Ownership mindset: you’re excited by the chance to take real ownership – when you see something that could work better, you run with it and make a visible impact Continuousimprovement mindset: you enjoy bringing structure to messy workflows, untangling unclear handoffs, and making things run smoother for everyone involved Bonus – automation & systems: maybe you’ve set More ❯
effective, and empathetic resolution of user issues. You'll look after a team of 9 support analysts, including 1 team lead, to oversee helpdesk systems and workflows, and drive continuousimprovement in service delivery across our software. You will work alongside the wider teams including Customer Experience Managers, Professional Services and Products teams, to name a few. … of customer problems. • Maintain and optimise helpdesk tools and knowledge base content to improve efficiency and self-service. • Analyse support trends and customer feedback to identify areas for improvement and inform product and process enhancements. • Collaborate with Product, Professional Services, and Customer Experience teams to ensure a seamless customer experience. • Prepare regular reports on team performance, customer satisfaction More ❯
Managers and IT teams to deliver robust support models and service readiness. Contribute to Go/No-Go decisions, ensuring operational resilience and acceptance criteria are met. Support continualimprovement of Service Design standards and processes. Collaborate across IT, vendors, and business units to ensure seamless service integration. What we’re looking for: 3+ years’ IT Service Management More ❯
Wokingham, Berkshire, South East, United Kingdom Hybrid / WFH Options
Experis
business and IT objectives. Participate in incident, problem, and change management processes to maintain service stability. Collaborate with stakeholders to ensure service expectations and SLAs are met. Contribute to continuousimprovement initiatives to enhance service efficiency and effectiveness. Conduct risk assessments and support mitigation strategies for cloud and technology operations. Work with technical teams to ensure best More ❯