26 to 36 of 36 Customer Insight Jobs in the South East

Manager to lead the development and optimisation of Microsoft Dynamics 365. This is a strategic yet hands-on role focused on embedding CRM at the heart of operations, driving insight, automation, and cross-functional efficiency. Working on a hybrid basis (3 days per week in office), the CRM Manager will play a key role in enabling personalised, data-driven … in translating business needs into CRM functionality Confident communicator with experience in training and stakeholder engagement Desirable Experience in the charity or non-profit sector Knowledge of Power Platform , Customer Insights , or Dynamics 365 Marketing Familiarity with case management, supporter engagement, or fundraising systems Benefits 10% employer pension contribution (with 5% employee contribution) Life assurance from day one Access More ❯

the offer and content strategy supports commercial priorities and performance goals Manage and update digital offers and product content, using internal CMS tools to maintain a smooth and accurate customer journey Monitor and report on app performance (e.g. conversion, revenue per user, session trends), drawing actionable insights to improve trading outcomes Collaborate closely with CRM, digital marketing, commercial and … supply chain teams to coordinate campaigns and ensure customer-facing content is relevant, timely, and effective Deliver messaging via app push notifications and in-app content, aligned with key trading events, campaigns, and seasonal plans Review market trends and competitor activity to help shape future strategies and identify quick-win opportunities Support the creation of app trading plans, contributing … risks and opportunities to drive digital sales across the app channel Experience required Strong commercial awareness and experience in digital or app trading Confidence working with performance data and customer insights Hands-on experience using CMS or digital merchandising tools Familiarity with app messaging (push/in-app), CRM and digital campaign workflows Collaborative and highly organised, with the More ❯

team - Employer of the Year Housing Heroes awards 2025 and one of LinkedIn's Top Companies 2024 We're looking for someone with working knowledge of Microsoft Dynamics 365 Customer Insights - Journeys (Real Time) to support our Dynamics 365 Sales and Marketing systems customers. You'll log, triage and resolve support tickets quickly, keeping the customers informed of progress … Process Flows within Dynamics you'll help design and implement new solutions with the guidance from the technical leads and solution architects. If you can identify, troubleshoot and resolve customer support calls, acting as the 3rd line of support, and when required train end users and produce relevant training material then we want to hear from you! With hybrid More ❯

Were looking for a Customer Success Associate to support TRL Software during a maternity leave cover. In this role, youll help deliver exceptional customer support for our next-generation solutions in traffic, safety, and asset management. You will be the first point of contact for customer queries, providing timely and accurate support, managing training requests, and assisting … with quotations and subscriptions. Youll maintain accurate records in our CRM and Helpdesk systems, provide customer insights to inform decisions, and work closely with another Customer Success Associate and cross-functional teams (Sales, Product Management, Engineering). The successful candidate will work in a hybrid capacity, with one day per week based at TRLs headquarters in Wokingham. This … is a fixed-term role for approximately seven months. Key Responsibilities Respond to customer queries via phone, email, or chat Provide first-level support and troubleshooting and assistance Provide accurate product/service information and quotations for products and training Maintain internal customer data, licensing records, CRM (Salesforce) and HelpDesk Support order and subscription processing Inform customers about More ❯

Transformation function. As an individual contributor you will be comfortable working in an agile environment, working alongside the Senior Experience Designer(s) to support exceptional digital end-to-end customer and colleague experiences to transform user journeys through driving the importance of research and insights. This role will inform and inspire cross-functional teams - ensuring our solutions are grounded … Your responsibilities will also include: Conduct a wide range of qualitative and quantitative research methodologies (e.g., in-depth interviews, usability testing, surveys, diary studies, desk research, concept testing) Champion customer needs across functions and be an ambassador for implementing design thinking across all teams Build research capability across the design team by mentoring and training others to run their … own studies confidently and GDPR compliant Build and maintain research repositories and share insights that inform multiple teams in transformation, such as product, design, marketing, and customer insights Take ownership of designing and implementing GDPR-compliant research processes, embedding best practices across the team through training and guidance Mentor digital designers, from junior to senior, and manage research ops More ❯

leader in next-generation cybersecurity. It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. The Role The members of our Sales Engineering team are highly valued business partners that play a critical role in our sales process every single … you will help to deliver People-Centric solutions that protect against today's cyber threats. You will get to develop and tell a compelling story that will excite your customer and have them eager to hear more. Your story will be illustrated with an amazing product demonstration often followed by a proof-of-concept or threat assessment which will … ultimately result in you providing a compelling solution to your customer that you will take pride in being a part of. It's an exciting time to be at Proofpoint! Your day-to-day Collaborate with the sales team to develop and execute targeted account penetration strategies You will design and champion complex People-Centric Security solutions encompassing the More ❯

They are looking for a brand new CRM Executive to plan and deliver data-driven marketing, retention and lifecycle initiatives that keeps customers supported With access to in-depth customer data and insights, you'll be mapping customer journeys and creating highly targeted, personalised email campaigns. You’ll also be responsible for coordinating seasonal newsletter-style emails at … key moments in the year. You’ll work across teams to ensure campaigns are insight-led, well-timed and relevant to each individual recipient using a leading cross-channel automation tool Your role will involve: Designing and planning customer journeys to support onboarding, programme continuation and long-term retention grounded in customer insights Writing, briefing and optimising … personalised, triggered email content tailored to customer needs and lifecycle stage Using behavioural and engagement data to identify messaging opportunities and influence campaign direction Supporting the rollout of loyalty, rewards and engagement initiative and the role CRM plays in each Regularly reviewing performance and recommending improvements across journeys and email flows You will be the ideal candidate due to More ❯

computer imaging products. These products are used in many areas of science and industry, including manufacturing, life sciences, medical imaging, robotics and security, with many products targeted to specific customer requirements. The current range of products can be seen on the company's website. The type of customers we have, are in general, medium to large companies with which … high-performing sales team to exceed goals. Identify new business opportunities, channels, and partnerships for revenue growth. Product & Market Development Collaborate with R&D/product teams to shape customer-driven product strategy. Define pricing, positioning, and promotion strategies for product lines. Reporting & Performance Track and analyse KPIs, delivering regular performance reports with insights and improvement plans. Ensure accountability … relentless focus on targets, learning, and improvement. Strong Communication: Exceptional at engaging internal teams and external stakeholders. Data-Driven: Comfortable making decisions based on performance data, market trends, and customer insight. More ❯

our product imagery is doing its job, and everything looks exactly as it should.You'll also get to flex your creative muscles with visual merchandising, using performance data and customer insights to showcase our products in ways that drive sales. When it comes to promotions and campaigns, you'll be right in the thick of it, supporting launches and … with Amazon – whether that's vendor, seller, or FBA platforms. You know the difference between BSR and conversion rates, and you understand that behind every metric is a real customer making a real decision.You're detail-oriented but not precious about it. You care about getting things right, but you're also comfortable making decisions and moving fast when More ❯

days onsite The Digital Product Marketing Manager's challenge is to devise and implement strategies to craft web journeys that enhance client awareness, engagement, and acquisition. By leveraging customer insights, the goal is to deliver a meaningful and personalised client experience that boosts consideration, engagement, usage, loyalty, and advocacy across all client segments, ultimately positively impacting the bottom line. … to-end for marketing campaigns and baseline activities Collaborate with product managers/owners for new capabilities and enhancements to the AEM platform Analyse data and voice of the customer feedback and turn insights into future marketing and optimisation strategies including A/B and multi-variate testing The Candidate 5+years of experience working in a digital or related More ❯

UX Designer - Circa £50,000 - Remote Working We are currently working alongside an online marketplace who are on a mission of being the best choice for every customer, everywhere. They have recently been named one of the UK's fastest-growing tech companies and are continuing to grow at a rapid rate. Job overview: As a UX Designer, you … to create designs that not only meet the requirements of our users but also align with the business objectives. Key Responsibilities: Create meaningful and intuitive user experiences by understanding customer insights, business requirements and technical constraints Gather and evaluate user requirements in collaboration with product managers, developers and design colleagues Create wireframes, prototypes, flow diagrams, storyboards and mock-ups More ❯