26 to 50 of 142 Customer Insight Jobs in the South East

definition and development of innovative scientific instrumentation and software solutions for Raman spectroscopy. The Product Owner will represent the voice of the customer within development teams, ensuring that customer needs, market requirements, and business objectives are translated into clear product requirements and development priorities. Working closely with Product … customers, the Product Owner will drive product definition activities from concept through launch readiness. The role requires a unique combination of scientific expertise, customer understanding, technical aptitude, and strong cross-functional leadership. The successful candidate will be passionate about understanding customer workflows, solving complex problems, and bringing ...

Services, you will balance operational delivery with longer-term service development, contributing to wider iSolutions strategy. About the Role You will lead a diverse, customer-facing service and create the conditions for teams to deliver excellent support. Using service data, customer insight and operational expertise, you will … identify opportunities to improve performance, customer journeys and efficiency. You will oversee workforce planning, resource allocation and service resilience, ensuring support remains effective as demand changes. A key part of the role will be modernising IT support through digital and remote services, automation, AI and new technologies that improve ...

great opportunity to join a well-established consumer-focused organisation where you'll play a key role in delivering targeted marketing campaigns, analysing customer behaviour, and helping to drive data-led decision-making across the business. The Company They are a recognised organisation with a strong customer focus … commitment to leveraging data and technology to improve customer engagement. Operating at scale, they invest heavily in digital capabilities, analytics, and customer experience. This role sits within a collaborative team where you'll have the opportunity to work with a broad range of stakeholders and contribute to impactful ...

helping the business deliver greater value for customers while supporting sustainable commercial performance.-You will:Develop strategic, forward-looking insights that explain changing customer, market, and portfolio performance and support informed business decisions.Create meaningful analysis that identifies opportunities, risks, and emerging trends across the VodafoneThree customer base.Design … automated reporting solutions using Qlik, improving accessibility, efficiency, and impact of business insights.Use internal and external data sources to build a deeper understanding of customer behaviours, market dynamics, and commercial performance.Translate complex data into clear, engaging, and accessible narratives that enable stakeholders to confidently take action.Partner with Commercial Managers ...

Line: Business Unit Manager This is a strong opportunity for a commercially driven sales account manager who wants to seek new and grow established customer relationships and make a visible impact. You will develop new business relationships, with the intent for you to take ownership of a small portfolio … manage and grow existing business across private sector organisations, education institutions and housing associations. You will focus on developing new relationships and strengthening customer relationships, re‐engaging underused accounts and identifying opportunities to expand the services and solutions delivered to each organisation. What you’ll do New business Seek ...

Lead - Retail (6-month FTC) The Role: We're looking for an experienced and commercially minded CRM Lead to take ownership of customer lifecycle communications and help deliver engaging, personalised experiences across every stage of the customer journey. This is a hands-on role, combining CRM strategy, automation … email marketing and customer insight to drive engagement, retention and commercial performance. Working closely with retail, e-commerce and marketing teams, the CRM Lead will play a key role in developing and optimising automated journeys, supporting membership growth and ensuring our CRM activity delivers a consistent omnichannel customer ...

defense meetings. He/she is in charge to work closely with Sales, BD, account teams and operations, by providing insights and strategy for customer solutions based on understood requirements across functions. **Responsibilities** * Lead Clinical FSP go-to-market activity by translating IQVIA’s FSP strategy, value proposition … differentiated capabilities into compelling customer-facing positioning, messaging and solution narratives.* Partner with Sales, Business Development, account teams and CFSP leadership to identify, shape and progress priority FSP opportunities from early engagement through RFI, RFP, proposal development and bid defense.* Support active and potential sales opportunities by providing ...

customers, this could be a seriously strong move. Infinitesima designs advanced metrology systems used by semiconductor customers around the world. We’re scaling, our customer base is growing, and we’re building a customer support function that can match the quality of our technology. This role sits … sharp end of that growth. You’ll be installing, commissioning, maintaining, upgrading and troubleshooting complex systems at customer sites worldwide. These are not simple plug-and-play products. You’ll be working across electromechanical systems, optics, software-controlled platforms and precision instrumentation, often where uptime really matters. ...

Proposition Marketing Partner closely with the Business Commercial Strategy & Propositions Manager to successfully launch new products, services, and commercial solutions. Develop compelling proposition messaging, customer value propositions and go-to-market strategies that clearly articulate our competitive differentiation. Account & Sector Campaigns : Develop targeted Account-Based Marketing (ABM) programmes focused … priority customers, strategic accounts, and high-value opportunities. Create sector-specific marketing campaigns for key industries including agriculture, hospitality, professional services etc. Use customer insight, market intelligence and commercial data to personalise marketing activity, strengthen engagement and improve the effectiveness of Business Services marketing. Sales Enablement ...

recruitment. Hornby is looking for an Ecommerce & Digital Product Manager to take ownership of Hornby.com and turn it into a significantly stronger engine for customer acquisition, conversion, retention and lifetime value. This is much more than website management. You’ll own the commercial performance, customer experience and digital … take the platform from planning and development through testing, migration and launch. Post-launch, you’ll lead a continuous optimisation programme driven by customer insight, analytics and commercial performance data. What you’ll do Own Hornby.com’s ecommerce strategy, performance and digital product roadmap. Lead the delivery ...

This isn t a role where you simply inherit a product portfolio and keep it ticking over. We re looking for a commercially sharp, customer-focused leader who can spot opportunities, shape compelling propositions and turn insight into measurable revenue and margin growth. Reporting directly … have real influence over the company s products, pricing, customer propositions and future direction across residential, business and partnership markets. THE OPPORTUNITY You ll take the lead on the product and commercial roadmap, developing broadband packages, add-on services, pricing strategies, bundles and growth initiatives that increase customer ...

This isn’t a role where you simply inherit a product portfolio and keep it ticking over. We’re looking for a commercially sharp, customer-focused leader who can spot opportunities, shape compelling propositions and turn insight into measurable revenue and margin growth. Reporting directly … have real influence over the company’s products, pricing, customer propositions and future direction across residential, business and partnership markets. THE OPPORTUNITY You’ll take the lead on the product and commercial roadmap, developing broadband packages, add-on services, pricing strategies, bundles and growth initiatives that increase customer ...

simply manage a backlog and wait for delivery to happen. You’ll be the owner of the product’s what and why, bringing together customer insight, commercial judgement and cross-functional collaboration to help the team make smart decisions and deliver meaningful outcomes. You are the problem solver … domain direction: Taking ownership of the strategy, roadmap and priorities for an assigned product domain, making sure they align to company goals, OKRs and customer needs. Leading the product lifecycle: Owning the end-to-end product lifecycle for your domain, from discovery and business case through launch, iteration ...

labs work in the future. Education is integral to our vision for lab: it is what drives adoption, and it is what brings real customer insight back into our roadmaps. The role is two-fold. First, you build. In your first 6–12 months you will dedicate most … that program across Region Europe – which is why this role is more than local. Day to day, the role is hands‐on and customer‐facing. You will deliver advanced training for lab customers, resellers and key accounts, upskill local trainers, and work closely with Product, Sales, Support ...

experience led hospitality business in a newly created senior leadership role. We're looking for someone who is passionate about digital innovation, technology and customer experience, with the vision to shape and deliver a digital strategy that enhances the guest journey, drives commercial performance and supports business growth. This … heart of the business, working closely with Marketing, Operations, Sales and the Senior Leadership Team to identify new technologies, improve customer engagement and lead digital transformation across a growing multi-site hospitality portfolio. The Role You will take ownership of the organisation's digital ecosystem, customer loyalty programme ...

wider CRM function of 7, and youll be reporting to the head of division. Its a commercially focused role, looking to drive customer engagement and incremental revenue through data-led marketing programmes covering the whole consumer lifecycle. You will lead the delivery of lifecycle communications across channels such … combining hands-on technical CRM operations with strategic thinking which drive commercial outcomes , this role offers the opportunity to do both. The Role As Customer Lifecycle Marketing Manager, you will oversee the planning, build and optimisation of lifecycle campaigns that support holiday sales and customer engagement across ...

wider CRM function of 7, and you'll be reporting to the head of division. It's a commercially focused role, looking to drive customer engagement and incremental revenue through data-led marketing programmes covering the whole consumer lifecycle. You will lead the delivery of lifecycle communications across channels … combining hands-on technical CRM operations with strategic thinking which drive commercial outcomes , this role offers the opportunity to do both. The Role As Customer Lifecycle Marketing Manager, you will oversee the planning, build and optimisation of lifecycle campaigns that support holiday sales and customer engagement across ...

Customer Analytics Manager | Fashion Retail | London (Hybrid) | 12-Month FTC | Up to £70k We're working with a leading British fashion retailer with a large store network, a major online presence and millions of active customers. They're looking to hire a Customer Analytics Manager … month fixed-term contract. This is a great opportunity for an experienced customer analytics professional to lead a team that has changed how the wider business uses customer data, helping teams such as finance and brand marketing make better customer decisions every day. The role will involve ...

ensure risks are identified and mitigated early in the development process. Support bid and proposal activities by contributing quality-related content, ensuring alignment with customer and regulatory expectations. Collaborate with internal and external stakeholders to understand product and testing requirements. Promote a culture of quality and continuous improvement. Monitor … quality performance metrics and provide insights and recommendations to drive improvements. Ensure compliance with applicable standards, procedures, and customer requirements throughout all project phases. The Person Currently hold Security Checked (SC) or be eligible and willing to achieve SC clearance. Note that eligibility requires sole British nationality or Dual ...

data-driven transformation project. You will play a key role in helping stakeholders understand performance, optimise campaigns, and make strategic decisions through actionable insight and analytics. The Company They are a leading organisation operating within a knowledge-led environment, with a strong focus on audience engagement, data-informed decision … strategy and business outcomes. The Role and Deliverables Develop and maintain KPI tracking frameworks across marketing performance, engagement, and audience metrics. Analyse campaign and customer data to identify trends, opportunities, and areas for optimisation. Work closely with BI and data teams to develop dashboards and reporting solutions that support ...

responsible for developing and delivering the company’s digital pricing strategy, ensuring our ecommerce pricing remains commercially competitive whilst maximising sales, margin and customer value. Working closely with the Head of Pricing & Commercial Optimisation, Category Management, Commercial Pricing, Marketing, Digital and IT teams, the role will use market intelligence … customer insight and competitor analysis to optimise online pricing performance across all digital channels. Key Responsibilities Develop the ecommerce pricing strategy in line with wider commercial objectives: Support profitable growth across all digital sales channels. Monitor, review and optimise pricing architecture for online customers. Recommend pricing strategies ...

largest enterprises to run business-critical SAP operations. ActiveControl automates SAP change and transport management; BDEx handles exception management in utilities billing and customer-service operations. Products at this stage of maturity do not need a caretaker; they need an owner. Working closely with Engineering, a Product Owner counterpart … market teams, you will give both products a clear, commercially grounded strategy. That means deepening value for the existing customer base, protecting and growing recurring revenue, prioritising ruthlessly across enhancement requests, competitive gaps and platform evolution (including the shift in the SAP ecosystem toward S/4HANA and cloud ...

platform, helping teams better understand our customers and make informed decisions with confidence.? You'll partner closely with Product, Design, Engineering, Data, and other customer facing teams to plan and deliver impactful research. You'll be comfortable navigating ambiguity, balancing multiple priorities, and driving research projects forward from inception … drive product and business decisions Managing multiple research initiatives simultaneously, balancing competing priorities while maintaining quality and momentum Collaborating closely with Product, Design, Engineering, Customer Success, and Commercial teams to identify research opportunities and answer high-value business questions Communicating research findings confidently and effectively to a range ...

trusted advisor to executive leaders within some of the UK's leading care organisations, helping shape their digital transformation strategy while driving long-term customer success and commercial growth. The Role You'll manage a portfolio of around 25-30 strategic customer accounts, working closely with executive stakeholders … grow with us while achieving meaningful outcomes for their organisation. What You\'ll Be Doing Build trusted relationships with senior stakeholders across strategic customer accounts. Lead Executive Business Reviews focused on outcomes, ROI and future opportunities. Develop strategic Customer Success Plans aligned to each customer\'s business ...

Role: Detego Global is looking for an experienced and customer-focused Product Manager – Customer & Market to join our growing product team. This is a customer-facing, market-driven role for someone who thrives on understanding user needs, translating them into compelling product strategies, and championing the voice … customer across the business. The successful candidate will work closely with our Sales, Marketing, and Customer Success teams to gather insights from end users and prospects, while collaborating with engineering teams to ensure customer value remains at the centre of every product decision. The ideal candidate will ...