Customer Operations Specialist / Customer Experience
- Hiring Organisation
- Project People
- Location
- Reading, England, United Kingdom
Manager , you will help streamline operational workflows, support reporting and insights, maintain governance frameworks, and assist with the effective use of tools such as HubSpot, monday.com and GA4 . Key Responsibilities Operational Support & Workflow Coordination Support day-to-day operational activity including task intake, prioritisation and workflow coordination. Maintain structured … opportunities to improve efficiency and streamline ways of working. Data, Reporting & Insight Produce regular dashboards and performance summaries using data from platforms such as HubSpot, GA4, social channels and internal systems . Analyse data to identify trends, insights and opportunities. Support KPI tracking, OKR reporting and campaign performance reviews. Present ...