126 to 150 of 175 ServiceNow Jobs in the South East

Service Delivery Manager – IT, M365, Cloud, ServiceNow , SharePoint, ITIL, ITAM, CyberSec, SLAs, KPIs, OLAs, Hybrid (4d/w London) This is a fantastic permanent Service Delivery Manager opportunity with a leading London based tech organisation. The Service Delivery Manager role is Hybrid starting with 4 days a week in the central London office (reducing to 3 days a week after … around 10 staff) As Service Delivery Manager strong experience creating and managing SLA, KPIs, OLAs etc is essential as is ITIL. Strong M365, SharePoint, Cloud (both Azure & AWS) and ServiceNow experience is essential as Service Delivery Manager as is stakeholder and 3rd party management skills. Good modern CyberSec & Compliance awareness are required as Service Delivery Manager as is strong IT … are desirable as would any M&A experience. Key skills as Service Delivery Manager Proven commercial track record as a Service Delivery Manager in complex IT environments Infrastructure M365 ServiceNow ITIL Team & vendor management SLAs, KPIs, RFI, OLAs etc CyberSec Compliance/Data protection SharePoint Cloud (Azure & AWS) Desirable skills as Service Delivery Manager Certifications (ITIL, Prince2, MS etc) ITILv4 More ❯

Service Delivery Manager – IT, M365, Cloud, ServiceNow , SharePoint, ITIL, ITAM, CyberSec, SLAs, KPIs, OLAs, Hybrid (4d/w London) This is a fantastic permanent Service Delivery Manager opportunity with a leading London based tech organisation. The Service Delivery Manager role is Hybrid starting with 4 days a week in the central London office (reducing to 3 days a week after … around 10 staff) As Service Delivery Manager strong experience creating and managing SLA, KPIs, OLAs etc is essential as is ITIL. Strong M365, SharePoint, Cloud (both Azure & AWS) and ServiceNow experience is essential as Service Delivery Manager as is stakeholder and 3rd party management skills. Good modern CyberSec & Compliance awareness are required as Service Delivery Manager as is strong IT … are desirable as would any M&A experience. Key skills as Service Delivery Manager Proven commercial track record as a Service Delivery Manager in complex IT environments Infrastructure M365 ServiceNow ITIL Team & vendor management SLAs, KPIs, RFI, OLAs etc CyberSec Compliance/Data protection SharePoint Cloud (Azure & AWS) Desirable skills as Service Delivery Manager Certifications (ITIL, Prince2, MS etc) ITILv4 More ❯

Service Delivery Manager – IT, M365, Cloud, ServiceNow , SharePoint, ITIL, ITAM, CyberSec, SLAs, KPIs, OLAs, Hybrid (4d/w London) This is a fantastic permanent Service Delivery Manager opportunity with a leading London based tech organisation. The Service Delivery Manager role is Hybrid starting with 4 days a week in the central London office (reducing to 3 days a week after … around 10 staff) As Service Delivery Manager strong experience creating and managing SLA, KPIs, OLAs etc is essential as is ITIL. Strong M365, SharePoint, Cloud (both Azure & AWS) and ServiceNow experience is essential as Service Delivery Manager as is stakeholder and 3rd party management skills. Good modern CyberSec & Compliance awareness are required as Service Delivery Manager as is strong IT … are desirable as would any M&A experience. Key skills as Service Delivery Manager Proven commercial track record as a Service Delivery Manager in complex IT environments Infrastructure M365 ServiceNow ITIL Team & vendor management SLAs, KPIs, RFI, OLAs etc CyberSec Compliance/Data protection SharePoint Cloud (Azure & AWS) Desirable skills as Service Delivery Manager Certifications (ITIL, Prince2, MS etc) ITILv4 More ❯

Data Analyst-SC Security Cleared Data Analyst with current SC Security Clearance is required to work for our central government client to provide technical, analytical, and strategic support across a range of business and reporting functions. The Data Analyst role More ❯

Service Line Specialist - ServiceNow (UK) The Opportunity We are looking for a Service Line Specialist - ServiceNow to join the Cognizant CIS Practice Our Service Line Specialist ServiceNow is responsible for generating leads, engaging with potential clients, and supporting ServiceNow license sales activities, working closely with the senior sales team to drive business growth, focusing on ServiceNow solutions and their value … to customers Your Key Result Areas Develop strong understanding of ServiceNow's platform, modules, and solutions Identify and qualify new business opportunities through various channels, including prospecting, networking, and attending industry events. Collaborate with cross-functional teams to develop effective sales strategies, manage the pursuit process and act as a key advisor to the pursuit team throughout the sales process … sales cycle. Create, drive, and deliver sales forecasts to meet or exceed budgets in a transparent, predictable manner Build relationships with potential clients, understand their needs, and demonstrate how ServiceNow solutions can address their challenges. Adhere to sales processes and procedures, ensuring accurate data entry and reporting. Cultivate strong relationships with internal teams, partners, and customers to drive collaboration and More ❯

fluent speaking/writing of English and either/both of Swedish and French* Key Responsibilities Address and resolve non-major incidents and service requests, logging all activity in ServiceNow Deliver excellent customer service and professional support Escalate or reassign unresolved incidents to appropriate teams Analyse and resolve hardware/software issues using standard tools and methods Document case details … clearly in ServiceNow, including steps taken and customer impact Meet/exceed defined performance metrics including CSat and QA standards Continuously build knowledge of company-specific products and services Create/update knowledge articles to support First Call Resolution and self-service Participate in after-hours and on-call rotations to ensure 24/7 support coverage Complete training objectives … and uphold Syscos Mission and Values Skills and Experience Good experience in a Service Desk or similar IT support environment Experience using ServiceNow ITSM workflows Strong customer service, listening, and communication skills Bilingual - English and French or Swedish (required) Detail-oriented with solid judgment and initiative Ability to troubleshoot and resolve technical issues independently Knowledge of Microsoft Office365 and standard More ❯

fluent speaking/writing of English and either/both of Swedish and French Key Responsibilities Address and resolve non-major incidents and service requests, logging all activity in ServiceNow Deliver excellent customer service and professional support Escalate or reassign unresolved incidents to appropriate teams Analyse and resolve hardware/software issues using standard tools and methods Document case details … clearly in ServiceNow, including steps taken and customer impact Meet/exceed defined performance metrics including CSat and QA standards Continuously build knowledge of company-specific products and services Create/update knowledge articles to support First Call Resolution and self-service Participate in after-hours and on-call rotations to ensure 24/7 support coverage Complete training objectives … and uphold Sysco's Mission and Values Skills and Experience Good experience in a Service Desk or similar IT support environment Experience using ServiceNow ITSM workflows Strong customer service, listening, and communication skills Bilingual - English and French or Swedish (required) Detail-oriented with solid judgment and initiative Ability to troubleshoot and resolve technical issues independently Knowledge of Microsoft Office365 and More ❯

3rd party suppliers/products. Able to work with and manage customized solutions and products, including 3rd party products. Expertise in: Digital solutions across enterprises ITSM Tooling Software (especially ServiceNow or similar leading industry products) Enterprise Service Management solutions Service Integrations using API based policies ITIL 4 UK Public Sector deals Familiarity with: AI(Ops), Intelligent Automation, Lean and Analytics … Experience with tooling for Discovery, Monitoring and Patching Data lakes Modern Catalog Management ServiceNow, SMAX or Remedy is a plus UK Security Clearance: At least SCAt DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We More ❯

other platforms. Manage JML lifecycle processes—ensuring timely setup for new joiners, updates for internal movers, and revocation of access for leavers. Process and resolve access requests through the ServiceNow ITSM platform. Maintain and improve documentation for access management processes and workflows. Act as a point of contact for access-related queries, escalations, and audit compliance requirements. Collaborate with security … AD, and Office 365 user administration. Understanding of JML (Joiners, Movers, Leavers) lifecycle and related access security principles. Familiarity with ITIL best practices and experience using ITSM tools (ideally ServiceNow). Excellent organisational and administrative skills with strong attention to detail. Strong verbal and written communication skills; confident working in a collaborative, fast-paced environment. Proactive mindset with a desire More ❯

Conduct quantitative and qualitative analysis, investigating anomalies and trends to inform decisions. Present evidence-based insights and recommendations in a clear, compelling way. Support MS Project Online administration and ServiceNow service management activities. Candidate Profile We are looking for someone who is proactive, analytical, and business-focused , with the ability to see the bigger picture and assess the wider impact … Server . Proven experience in BI development and data analysis, handling large datasets and producing high-quality reports and dashboards. Familiarity with systems such as Salesforce CRM, Oracle, and ServiceNow (or similar). Strong analytical skills, able to present complex information clearly and effectively. Experience in change management and impact assessment relating to systems and data. Excellent interpersonal and communication More ❯

Conduct quantitative and qualitative analysis, investigating anomalies and trends to inform decisions. Present evidence-based insights and recommendations in a clear, compelling way. Support MS Project Online administration and ServiceNow service management activities. Candidate Profile We are looking for someone who is proactive, analytical, and business-focused , with the ability to see the bigger picture and assess the wider impact … Server . Proven experience in BI development and data analysis, handling large datasets and producing high-quality reports and dashboards. Familiarity with systems such as Salesforce CRM, Oracle, and ServiceNow (or similar). Strong analytical skills, able to present complex information clearly and effectively. Experience in change management and impact assessment relating to systems and data. Excellent interpersonal and communication More ❯

ServiceNow GRC or SecOps Technical Consultants - Remote Salary: £45,000 - £90,000 (depending on experience) We're on the hunt for ServiceNow Consultants and Developers with experience in GRC or SecOps who are ready for their next big career move. You'll be joining a fast-growing, innovative company working on some exciting identity, risk, and security projects, and you … real difference on the client side. This is a client-facing role, so you'll need to be confident in building relationships, running workshops, and delivering practical, user-friendly ServiceNow solutions. You'll be helping organisations across the UK solve tricky challenges in SecOps and GRC, and making sure their platforms are running smoothly. To be considered, you'll either … depending on experience), you'll get benefits like a pension, healthcare, work-from-home allowances, and 25+ days' holiday. What we're looking for: Proven experience in client-facing ServiceNow roles, delivering multiple projects. Strong knowledge of at least one ServiceNow module: SecOps, GRC Risk & Compliance, Vendor Risk, or Audit Management. Certified ServiceNow Implementation Specialist and/or System Administrator. More ❯

Senior Consultant – ServiceNow & Transformation Location: London (Hybrid) Employment Type: Full-time Overview We’re seeking a Senior Consultant to support the delivery of AI-enabled business and ServiceNow transformation programmes. The role blends technical and functional responsibilities across ITSM, CSM, and HR workflows, with a focus on project delivery, business analysis, and stakeholder management. You’ll help shape and deliver … enterprise service transformation initiatives from discovery through to implementation. Key Responsibilities Lead workshops to define requirements, analyse processes, and identify opportunities for automation and improvement. Translate business needs into ServiceNow solution designs, user stories, and delivery plans. Oversee delivery of ITSM, CSM, and HR initiatives, ensuring alignment with business objectives and timelines. Collaborate with technical teams on configuration, testing, and … deployment activities. Track KPIs and support adoption to ensure measurable transformation outcomes. Skills & Experience 4–8 years’ experience in ServiceNow delivery, ITSM/CSM/HR projects, or digital transformation consulting. Strong understanding of enterprise service management processes and agile delivery methods. Excellent communication, stakeholder engagement, and analytical skills. Certifications such as ITIL, Agile/Scrum, or Business Analysis are More ❯

Senior Consultant – ServiceNow & Transformation Location: London (Hybrid) Employment Type: Full-time Overview We’re seeking a Senior Consultant to support the delivery of AI-enabled business and ServiceNow transformation programmes. The role blends technical and functional responsibilities across ITSM, CSM, and HR workflows, with a focus on project delivery, business analysis, and stakeholder management. You’ll help shape and deliver … enterprise service transformation initiatives from discovery through to implementation. Key Responsibilities Lead workshops to define requirements, analyse processes, and identify opportunities for automation and improvement. Translate business needs into ServiceNow solution designs, user stories, and delivery plans. Oversee delivery of ITSM, CSM, and HR initiatives, ensuring alignment with business objectives and timelines. Collaborate with technical teams on configuration, testing, and … deployment activities. Track KPIs and support adoption to ensure measurable transformation outcomes. Skills & Experience 4–8 years’ experience in ServiceNow delivery, ITSM/CSM/HR projects, or digital transformation consulting. Strong understanding of enterprise service management processes and agile delivery methods. Excellent communication, stakeholder engagement, and analytical skills. Certifications such as ITIL, Agile/Scrum, or Business Analysis are More ❯

Senior Consultant – ServiceNow & Transformation Location: London (Hybrid) Employment Type: Full-time Overview We’re seeking a Senior Consultant to support the delivery of AI-enabled business and ServiceNow transformation programmes. The role blends technical and functional responsibilities across ITSM, CSM, and HR workflows, with a focus on project delivery, business analysis, and stakeholder management. You’ll help shape and deliver … enterprise service transformation initiatives from discovery through to implementation. Key Responsibilities Lead workshops to define requirements, analyse processes, and identify opportunities for automation and improvement. Translate business needs into ServiceNow solution designs, user stories, and delivery plans. Oversee delivery of ITSM, CSM, and HR initiatives, ensuring alignment with business objectives and timelines. Collaborate with technical teams on configuration, testing, and … deployment activities. Track KPIs and support adoption to ensure measurable transformation outcomes. Skills & Experience 4–8 years’ experience in ServiceNow delivery, ITSM/CSM/HR projects, or digital transformation consulting. Strong understanding of enterprise service management processes and agile delivery methods. Excellent communication, stakeholder engagement, and analytical skills. Certifications such as ITIL, Agile/Scrum, or Business Analysis are More ❯

ll be doing: Run daily IT support operations across multiple European offices.Act as the senior escalation point for tickets and incidents.Support executive and VIP users directly, white-glove standard.Manage ServiceNow queues, SLAs, and day-to-day priorities.Maintain and improve documentation, processes, and asset tracking.Manage local vendors and mobile providers.Lead by example - sleeves rolled up, not hands off. Tech stack: Microsoft … Azure AD, Intune, Okta, Exchange Online, ServiceNow, Windows + macOS, Zoom, Box. You'll need: 8-12 years in IT support, in financial or professional services. A proven record of hands-on technical work, not just team oversight.Experience managing a small helpdesk or regional support function.Calm under pressure, service-focused, and confident in supporting senior users.ITIL aligned mindset and solid More ❯

drives you to be better, be more and ultimately, be more fulfilled. EXPERIENCE : 7 + Years Key responsibilities Responsible for requirement gathering, process design and configuration/customization of ServiceNow IRM Platform Work in capacity of ServiceNow IRM Business Analyst in client engagements Create High-level & low-level technical design documents and participate in architecture design for deployment. Ability to … and SecOps solutions as and when needed. Knowledge of various modules like Policy Mgmt. Compliance & Audit Mgmt., Vendor Mgmt., Business Continuity Management, Vulnerability Response, Incident Response, Security Dashboard on ServiceNow IRM platform Assess as-is IRM processes for maturity and automation on ServiceNow platform Knowledge of Advance risk management and continuous control monitoring. Create & execute test plans and participate in … Modules with working knowledge of its built-in capabilities including Plug-ins, Workflows, UI elements, tables, dictionaries, integrations and dependencies. Experience of working on Scripting in ServiceNow. Skills Certified ServiceNow IRM/SecOps administrator/consultant (this is mandatory) Must have concluded at least 1 lifecycle of ServiceNow IRM/SecOps implementation. Experience in JavaScript, API, Web Services Working knowledge More ❯

drives you to be better, be more and ultimately, be more fulfilled. EXPERIENCE : 7 + Years Key responsibilities Responsible for requirement gathering, process design and configuration/customization of ServiceNow IRM Platform Work in capacity of ServiceNow IRM Business Analyst in client engagements Create High-level & low-level technical design documents and participate in architecture design for deployment. Ability to … and SecOps solutions as and when needed. Knowledge of various modules like Policy Mgmt. Compliance & Audit Mgmt., Vendor Mgmt., Business Continuity Management, Vulnerability Response, Incident Response, Security Dashboard on ServiceNow IRM platform Assess as-is IRM processes for maturity and automation on ServiceNow platform Knowledge of Advance risk management and continuous control monitoring. Create & execute test plans and participate in … Modules with working knowledge of its built-in capabilities including Plug-ins, Workflows, UI elements, tables, dictionaries, integrations and dependencies. Experience of working on Scripting in ServiceNow. Skills Certified ServiceNow IRM/SecOps administrator/consultant (this is mandatory) Must have concluded at least 1 lifecycle of ServiceNow IRM/SecOps implementation. Experience in JavaScript, API, Web Services Working knowledge More ❯

drives you to be better, be more and ultimately, be more fulfilled. EXPERIENCE : 7 + Years Key responsibilities Responsible for requirement gathering, process design and configuration/customization of ServiceNow IRM Platform Work in capacity of ServiceNow IRM Business Analyst in client engagements Create High-level & low-level technical design documents and participate in architecture design for deployment. Ability to … and SecOps solutions as and when needed. Knowledge of various modules like Policy Mgmt. Compliance & Audit Mgmt., Vendor Mgmt., Business Continuity Management, Vulnerability Response, Incident Response, Security Dashboard on ServiceNow IRM platform Assess as-is IRM processes for maturity and automation on ServiceNow platform Knowledge of Advance risk management and continuous control monitoring. Create & execute test plans and participate in … Modules with working knowledge of its built-in capabilities including Plug-ins, Workflows, UI elements, tables, dictionaries, integrations and dependencies. Experience of working on Scripting in ServiceNow. Skills Certified ServiceNow IRM/SecOps administrator/consultant (this is mandatory) Must have concluded at least 1 lifecycle of ServiceNow IRM/SecOps implementation. Experience in JavaScript, API, Web Services Working knowledge More ❯

ServiceNow Lead Functional Consultant Remote working Rate negotiable – Inside IR35 My client, a global digital solutions company, is recruiting for a ServiceNow Lead Functional Consultant, for an initial 10-month period, which is likely to be extended. The role is fully remote and will be inside IR35. We are looking for previous ServiceNow experience, both project management skills, leading end … to-end project delivery and previous experience implementing and integrating ServiceNow, preferably CSM. What you will be doing: Leading the design, implementation, and optimization of ServiceNow solutions including CSM and CMDB. Involved in technical requirement gathering, translating into user stories, use cases, process flows, and functional specifications. Providing ongoing support, guidance, and recommendations to maximize platform adoption and value. Coordinating More ❯

Role Title: Senior ServiceNow Developer Location: London, UK (Hybrid) Employment Type: Contract Job Description: We need with certifications and experience in ServiceNow. clients need developers with experience in one or more of the following. CSDM ITOM CSM S2P More ❯

project managers to understand user needs and translate them into effective design strategies. You’ll map and improve user journeys, drive consistency across systems, and support the rollout of ServiceNow and the Windows 10 to 11 migration. UX Consultant Requirements: Proven experience with ServiceNow or similar ITSM platforms. Strong background in UX design and strategy within digital transformation or EUC More ❯

stakeholders Partner with delivery and service teams to improve how users experience Change Maintain compliance with audit and regulatory standards while introducing practical agility Work with the CMDB and ServiceNow to enhance automation and reporting Collaborate globally to align processes and share best practice What we're looking for Experience in IT Change Management/ITSM, ideally within financial or … regulated enterprise environments Proven experience chairing CABs and handling large change volumes Hands-on knowledge of ServiceNow Change Management and CMDB integration Strong understanding of risk and audit within complex IT estates Engaging communicator with energy, passion, and a balanced governance approach Comfortable improving processes, not just following them Why this stands out Join an organisation investing in modern, agile … innovation in a high-impact governance role. Apply with your CV to - or contact Alex Holliday at Pioneer Search for a confidential discussion. Keywords: IT Change Manager, ITIL, CAB, ServiceNow, CMDB, ITSM, Governance, Audit, SOX, Operational Resilience, Financial Services, Insurance, Cloud Transition More ❯

Centre of Excellence’s reference architecture for Copilot and Agentic AI, supporting multi-tenant, multi-region deployments. b. Align CoPilot and adjacent AI frameworks (Google Vertex AI, AWS Bedrock, ServiceNow Agentforce) with HCLTech’s global transformation goals. 2. Executive & Client Advisory a. Advise C-suite and board-level stakeholders on CoPilot-driven business cases, ROI models, and adoption roadmaps. b. … steering committees to translate AI capabilities into strategic imperatives. 3. Vendor Ecosystem Leadership a. Forge strategic alliances with Microsoft CoPilot engineering, OpenAI research, Google Cloud AI, AWS AI, and ServiceNow teams. b. Influence product roadmaps by providing enterprise requirements and market insights. 4. Governance, Compliance & Risk a. Define and enforce governance frameworks covering data privacy (GDPR/UK GDPR), security … on expertise with Microsoft 365 CoPilot, Copilot Studio, Azure OpenAI Service, Cognitive Services, and Graph APIs. • Multi-Vendor Integration: Proven track record integrating Google Vertex AI, AWS Bedrock, and ServiceNow Agentforce into large-scale solutions. • Stakeholder Management: Exceptional executive presence, with experience advising public-sector and Fortune-level clients. • Governance & Compliance: Deep understanding of GDPR/UK GDPR, SOC2, ISO27001 More ❯

Centre of Excellence’s reference architecture for Copilot and Agentic AI, supporting multi-tenant, multi-region deployments. b. Align CoPilot and adjacent AI frameworks (Google Vertex AI, AWS Bedrock, ServiceNow Agentforce) with HCLTech’s global transformation goals. 2. Executive & Client Advisory a. Advise C-suite and board-level stakeholders on CoPilot-driven business cases, ROI models, and adoption roadmaps. b. … steering committees to translate AI capabilities into strategic imperatives. 3. Vendor Ecosystem Leadership a. Forge strategic alliances with Microsoft CoPilot engineering, OpenAI research, Google Cloud AI, AWS AI, and ServiceNow teams. b. Influence product roadmaps by providing enterprise requirements and market insights. 4. Governance, Compliance & Risk a. Define and enforce governance frameworks covering data privacy (GDPR/UK GDPR), security … on expertise with Microsoft 365 CoPilot, Copilot Studio, Azure OpenAI Service, Cognitive Services, and Graph APIs. • Multi-Vendor Integration: Proven track record integrating Google Vertex AI, AWS Bedrock, and ServiceNow Agentforce into large-scale solutions. • Stakeholder Management: Exceptional executive presence, with experience advising public-sector and Fortune-level clients. • Governance & Compliance: Deep understanding of GDPR/UK GDPR, SOC2, ISO27001 More ❯